Viana do Castelo, Praca da Galiza41.696597,-8.820192(Show on Map)
8.3
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Hotel do Parque has garnered positive reviews, particularly for its strategic location, making it an ideal choice for travelers eager to explore Viana. Situated along the Camino de Santiago route, it is a favored stop for pilgrims and its proximity to the historic center allows easy access to key landmarks and attractions. The hotel's vicinity to the Eiffel Bridge and Lima River provides scenic views and a pleasant riverside ambiance, enhancing the guest experience. Visitors commend the modern presentation, spacious rooms and tranquil setting with panoramic breakfast views from the sixth floor adding to the appeal.
Breakfast at Hotel do Parque is well-received, lauded for its variety, quality and value for money. Guests particularly enjoy the panoramic views from the breakfast area. The breakfast buffet is extensive, offering an array of options which most guests appreciate, although there are suggestions for more fresh fruit and vegetables. Staff professionalism and friendliness contribute significantly to the positive dining atmosphere.
Compliments on the cleanliness are frequent with guests noting the pristine condition of the rooms and common areas. The hotel is described as modern, comfortable and meticulously clean, reflecting its high hygiene standards. This cleanliness extends to the pool area, seen as a highlight by many guests for its size, cleanliness and scenic surroundings.
The hotel staff generally receives praise for their friendliness, professionalism and multilingual capabilities, enhancing the overall guest experience. While there are occasional criticisms regarding efficiency, particularly at the reception desk, overall, staff interactions are positively viewed.
Rooms at Hotel do Parque are celebrated for their spaciousness, cleanliness and comfort. Many guests highlight the well-equipped and modern nature of the rooms, which often feature balconies and good air conditioning. Despite minor issues like noise disturbances and missing refrigerators, the overall consensus is that the rooms provide excellent value for money.
The pool area stands out as a prominent feature, appreciated for its size, cleanliness and the relaxing environment it offers. Families and Camino walkers particularly enjoy it as a place to unwind. However, some criticisms include the need for better regulation and maintenance of the pool deck chairs.
Parking experiences at the hotel vary. While some guests appreciate the availability of free and convenient parking, others face challenges due to limited spaces, often having to resort to paid parking options. Transparency on parking fees and additional costs remains an area needing improvement.
Finally, the hotel is praised as a family-friendly destination. Spacious family suites, well-arranged beds and outdoor facilities cater effectively to those traveling with children, ensuring a comfortable stay for families.
In summary, Hotel do Parque excels with its excellent location, clean and comfortable accommodations, friendly staff and enjoyable amenities like the pool and family-friendly facilities, despite minor areas for improvement in dining services and parking.
Categories
Honeymoon
Provides a comfortable stay in a central location, ideal for exploring Viana do Castelo. Its convenient amenities and proximity to local attractions make it a practical choice for couples. The relaxed atmosphere ensures a pleasant experience.
Family
This hotel has an outdoor pool and a pool bar. It also offers rooms with kitchens and kitchenettes, laundry services, and free parking. The hotel has a great guest rating and is a terrific choice for families.
Pool
This hotel has been recently renovated and includes an outdoor swimming pool. It's located a 5-minute walk from the beach.
Outdoor Pool
Parking
Hotel do Parque provides excellent parking facilities including free private on-site parking that does not require a reservation. It offers free self parking and has parking spaces available for both cars and buses.
EV charging stations
Accessible
This hotel offers comprehensive accessibility features, including wheelchair accessibility, accessible parking, and accessible corridors. Rooms are equipped with emergency cords in the bathroom, lowered sinks, elevated toilets with grab bars, and the entire unit is wheelchair accessible.
Gym
Hotel do Parque offers fitness amenities. The hotel has a gym and pool.
EV charging stations
The Hotel do Parque has Tesla charging stations. It is part of the Tesla Destination Charging network, offering convenience for Tesla owners.
3 Star
This recently renovated hotel is situated near the city center and offers a panoramic breakfast restaurant with views of the Lima River. Guests have praised the staff, facilities, and location. It also offers amenities such as a swimming pool.
Outdoor Pool
Located within Viana do Castelo Park, this hotel features a large outdoor swimming pool and a panoramic breakfast restaurant with views of the Lima River.
Tennis
Room Types
Double Room with River ViewFeaturing a balcony overlooking the Lima River, this air-conditioned room comes with a satellite TV and private bathroom with a shower.
Family RoomThis air-conditioned room comes with a satellite TV. There is a private bathroom with a shower.
Please note that this room can accommodate one extra bed at an additional cost.
Family SuiteThis air-conditioned room comes with a satellite TV and desk. There is a private bathroom with a shower.
Please note that adjoining rooms are equipped with 2 extra beds.
Please note that this room can accommodate one extra bed at an additional cost.
Economic RoomThis air-conditioned room comes with a satellite TV and desk. There is a private bathroom with a shower.
The room features either a double bed or twin beds.
Deluxe Double Room with Spa Bath This larger double room features a spa bath. The room is air conditioned and comes with a satellite TV and desk. There is a private bathroom with a shower.
One-Bedroom ApartmentFeaturing a kitchenette and a dining area, this self-catering unit also includes a seating area with a flat-screen satellite TV. The apartment is air conditioned and has a private bathroom.
Apartment with Pool View Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned quadruple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as pool views.
Double or Twin Room with BalconyThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views.
About Hotel do Parque
Registry or License or Notification Number: 1590
Guest Reviews
8.3
Very Good
Review Summaries
Location
Hotel do Parque is praised for its strategic location, making it an excellent choice for travelers looking to explore the city of Viana. Situated along the Camino de Santiago route, it is particularly popular among pilgrims who appreciate its proximity to the trail. The historic center with its charming old town, is within walking distance, allowing guests to easily access key landmarks and attractions.
Guests highlight the hotel's advantageous position close to the Eiffel Bridge and the Lima River, offering scenic views and a pleasant riverside environment. The location also facilitates exploration of the local area on foot, including nearby restaurants, shops and the port. For those driving, the hotel provides ample parking, adding to its convenience.
The hotel itself is noted for its modern and fresh presentation, spacious rooms and tranquil setting despite being close to the bustling center. Visitors have commended the panoramic views from the breakfast area on the 6th floor, which enhances the overall experience. This combination of excellent location, comfortable accommodations and welcoming atmosphere make Hotel do Parque a great base for both pilgrims and tourists looking to immerse themselves in the beauty and culture of Viana.
Breakfast
At Hotel do Parque, guests frequently commend the breakfast experience, highlighting a blend of positive aspects with a few areas for potential improvement. The breakfast, often described as good and very good, is noted for its exceptional value for money, abundant variety and quality. Guests particularly appreciate the stunning panoramic views from the sixth-floor breakfast room, overlooking the river and surrounding nature, which adds a special touch to the morning meal.
The breakfast buffet is typically rich and varied, featuring an array of options such as scrambled eggs, bacon, sausages, boiled eggs, fruits, pastries and assorted breads. Despite the extensive choices, some reviews mention the need for more fresh fruit and vegetables with certain elements like juices and coffee receiving mixed feedback.
Staff professionalism and friendliness are recurrent themes, contributing to a pleasant dining atmosphere. Overall, the breakfast at Hotel do Parque stands out for its comprehensive offerings and breathtaking views, making it a memorable start to the day for many guests. However, a few minor critiques suggest room for enhancement in the selection of fresh, quality ingredients.
Dinner
Despite the pleasing prices during the evening at the bar and the presence of coffee and beverage machines in the lobby, 'Hotel do Parque' faces significant shortcomings in its dining services. Guests frequently highlight the lack of a restaurant, which means no lunch or dinner is served, leaving visitors to seek meals elsewhere. It's noted that dinner outside can be an enjoyable experience, but the necessity of traveling by car to find dining options is a common inconvenience. Although room service is available, it is limited to basic options like ham and cheese sandwiches. The cafeteria service received some critique with calls for more menu variety and general improvement. Overall, while some guests enjoyed an amazing dinner at unspecified locations, having more substantial dining options available within the hotel would significantly enhance the experience.
Rooms
'Hotel do Parque' receives praise for its spacious, clean and comfortable rooms that cater well to families and single travelers alike. Guests frequently highlight the large size of the rooms, which are often modern and well-equipped with amenities like balconies, good air conditioning and sometimes even small kitchens. The comfortable beds and pleasant décor contribute to a generally high level of comfort.
Many reviews emphasize the cleanliness and orderliness of the rooms, which come equipped with essentials, although some guests noted a need for improved sound insulation and minor enhancements in room maintenance. Specific mentions include issues like missing refrigerators and some noise disturbances. Despite these occasional drawbacks, most guests find the rooms to be a good value for money, appreciating features like beautiful views over the pool or surrounding landscapes.
The hotel staff also appear to make a favorable impression, noted for their professionalism and friendliness. Overall, 'Hotel do Parque' appears to provide a comfortable and satisfying stay with its well-maintained, spacious and modern rooms being a particular highlight.
Beds
When it comes to the beds at Hotel do Parque, opinions vary among the guests, but certain positive points stand out. Many found the beds to be comfortable, citing their adequate size and cleanliness. Some guests even described the beds as very comfortable or super comfortable, contributing to a restful night's sleep. The bedding quality also received positive notes, providing clean and comfy sleep environments for travelers. Several reviews mentioned spacious beds and excellent bed frames, enhancing the overall sleep experience.
Despite these positives, a number of guests pointed out some areas for improvement. Several reviews mentioned hard or firm mattresses and thin or uncomfortable pillows, which detracted from comfort. Some highlighted instability in bed frames or reported that beds felt fragile. A few guests found the beds to be too short or small with some expressing concerns over the safety and comfort of bunk beds.
In summary, Hotel do Parque offers generally satisfactory and often comfortable beds that ensure a decent sleep experience, though improving mattress quality and pillow comfort could enhance guest satisfaction even further.
Cleanliness
Hotel do Parque stands out for its commendable cleanliness, attracting numerous positive remarks from visitors. Guests frequently highlight the pristine condition of the rooms, noting them as clean, spacious and well-maintained. The general cleanliness of the entire hotel, including common areas and facilities like the pool, is consistently praised. The establishment is often described as modern, comfortable and impeccably clean, making it an appealing choice for visitors.
Despite a few isolated issues with certain cleaning aspects, such as dusty areas or minor stains, guests generally express satisfaction with the hygiene standards. Specific mentions include clean, fresh environments, spotless public spaces and efficient cleaning services. Additionally, the hotel’s efforts in maintaining hygiene, especially during the COVID-19 era, receive particular praise.
The staff is often recognized for their role in upholding these cleanliness standards, contributing to an overall pleasant experience. However, there are sporadic concerns about some areas requiring more attention, such as the outdoor jacuzzi, bathrooms and select room fixtures.
In summary, Hotel do Parque excels in providing a clean and comfortable stay, making it a reliable option for travelers seeking hygienic accommodations with a friendly atmosphere.
Staff
Hotel do Parque receives a multitude of reviews that highlight both positive and negative experiences with the hotel staff. Predominantly, the feedback tilts favorably towards the staff's friendliness and helpfulness. Many guests express satisfaction with the efficient and professional demeanor of the employees, pointing out that the staff is generally accommodating, courteous and welcoming. The receptionists, in particular, are often noted for their attentiveness and ability to resolve issues promptly and kindly.
A standout aspect of the staff's service is their multilingual capabilities, which enhances the guest experience, especially for international visitors. Specific mentions of employees in various service areas, including the cleaning staff and those at the bar, underline their commitment to providing excellent service. Guests frequently appreciate the personal treatment and superior customer service they receive, showcasing the staff's concerted efforts to ensure a pleasant stay.
However, not all reviews are wholly positive. Some guests have encountered less favorable experiences, citing instances of unfriendliness, inefficiency and a perceived lack of sympathy from certain staff members. The services at the reception desk, in particular, earned mixed reviews with some visitors describing the check-in process as slow and not particularly welcoming.
In conclusion, while Hotel do Parque's staff is largely praised for their friendliness, kindness and professional approach, there are occasional lapses in service that some guests have noted. Overall, the positive interactions overwhelmingly highlight the staff's dedication to creating a welcoming and accommodating environment for guests.
Wi-Fi
Hotel do Parque offers complimentary WiFi that is generally considered good in common areas and at the entrance of the rooms. Reviews highlight that the WiFi signal is often strong and reliable in these areas, allowing for acceptable usage. Guests appreciated the fast and free WiFi that is included in the room price, which can be a convenient feature.
However, the internet connection in the rooms frequently receives criticism for being poor or unreliable. Several guests reported difficulty maintaining a stable connection, rendering it unusable for tasks like video calls or business activities. Some visitors even had to change rooms in hopes of finding a better signal. There were notable mentions of intermittent problems and a WiFi network filled with flaws, leaving many guests dissatisfied with the in-room internet experience.
Overall, while the WiFi service excels in certain parts of the hotel, it falls short within the guest rooms, making it less suitable for those needing consistent and robust internet access during their stay.
Gym
Hotel do Parque's gym offers a solid fitness experience with a few noteworthy highlights. Guests appreciate the good view from the rooftop terrace, which provides a pleasant setting for workouts. The gym is generally well-equipped for a hotel, providing essential equipment such as treadmills and free weights, making it suitable for maintaining routine fitness levels. Additionally, the gym area shares space with a pool, offering the convenience of a quick swim post-workout. However, some reviews point out that specific equipment like the weightlifting machine, elliptical and bike could use maintenance or updates. Overall, while there are areas that could be improved, the gym at Hotel do Parque caters well to most guests' fitness needs.
Pool
Most guests of Hotel do Parque found the pool area to be a highlight of their stay, frequently praising its beautiful and well-maintained surroundings. Several noted the pool's incredible size and cleanliness as key benefits with phrases like spacious and clean pool, nice clean swimming pool and beautiful outdoor area with pool appearing often. The pool's location also offers impressive views, including sights of the pool and the sea.
The pool and hot tub were popular especially for families and those walking the Camino, as they provided much-needed relaxation. Guests highlighted the extra features such as the jacuzzi adjacent to the pool as excellent additions. Despite some construction work affecting the pool area at times, many still found the two beautiful outdoor pools and one whirlpool enjoyable and refreshing after a long journey.
On the downside, some reviews mentioned the need for better regulation and more maintenance, particularly with old loungers and limited seating. The pool area could become crowded, which slightly detracted from the otherwise enjoyable experience. Additionally, some experienced inconvenience due to the pool closing early in the evening and occasionally not being available due to renovations.
Overall, the swimming pool at Hotel do Parque stands out as a significant amenity with positive remarks about its ample size, cleanliness and overall pleasant environment. It's a relaxing retreat for guests, perfect for unwinding after exploring the town or trekking along the Camino.
Parking
Hotel do Parque's parking situation offers a mixed bag of experiences for its guests. On the positive side, there is ample mention of free and convenient parking options available directly at the hotel or nearby. Many guests appreciated the ease of finding free parking spaces, especially if they arrived early and praised the proximity of parking to the hotel's entrance. The availability of parking for bikes and the mention of secure private parking added extra convenience for diverse travelers.
However, the parking experience comes with challenges. A common theme was the limited number of free parking spaces, which often fills up quickly, leaving guests having to resort to paid alternatives. Several reviews flagged the difficulty of finding parking as a significant downside and some pointed out that the paid parking option, albeit available, can feel like an additional cost pressure. The outdoor parking lot managed by the hotel was highlighted as small, leading some to struggle with finding space.
Guests reported mixed feelings about the cost of paid parking with prices mentioned ranging from 5 to 12 euros per night and frequently noted a desire for more transparency regarding these extra charges. Additionally, when the front lot was full, the alternative paid parking lot, though available, was sometimes considered less convenient.
In summary, while Hotel do Parque offers multiple parking options with free parking for early birds and secure private spots, the limited capacity and additional fees for paid parking can be a hassle for some guests. The general consensus is that finding a free space can be easy if well-timed, but securing a spot might otherwise require extra fees.
Family
Hotel do Parque is highly regarded as a family-friendly destination, perfect for those traveling with children. The rooms are well-suited for families, offering spacious and restyled family suites that provide comfort and cleanliness. The arrangement of beds, including bunk beds and the possibility of adding a crib, caters specifically to the needs of families with young kids, ensuring a convenient stay.
The hotel's outdoor facilities are particularly impressive with well-laid out pool areas that exude a family-oriented atmosphere. Guests highlight the children's pool and nearby playground as excellent spots for younger visitors to enjoy, making the hotel an ideal choice for families seeking relaxation and fun.
The family-oriented atmosphere extends to other aspects of the stay with many guests noting the pleasant communal spaces and overall family-friendliness. From the large family rooms to the inviting playground, Hotel do Parque comes highly recommended for families looking for a comfortable and enjoyable vacation spot. Whether for a short stay or an extended holiday, it stands out as a fantastic option for those traveling with children.
3 Star
Hotel do Parque consistently receives praise for its great price-quality ratio, making it an excellent choice for travelers seeking value for money. Classified as a three-star hotel, it offers a clean and well-maintained environment that stands out in its category. Many reviews highlight that this hotel often exceeds the typical expectations for a three-star establishment with some guests even suggesting that it nears the quality of a four-star hotel.
Though the rooms and bathroom show some signs of wear and tear, the overall cleanliness is commendable for a hotel of its class. The facilities and amenities provided are adequate, aligning well with its three-star rating.
Breakfast offerings, while somewhat limited in variety, still contribute to the overall positive impression of value and service. Despite a few comments on the outdated furniture and slightly neglected areas, the general consensus points to a hotel that offers exceptional value, great service and a very good price-quality balance.
Hotel do Parque is recognized as an affordable and efficient choice for travelers, particularly those prioritizing budget and cleanliness without compromising essential comforts and services.
Accessible
Hotel do Parque is conveniently located within walking distance to the town center, making it easily accessible for guests looking to explore the local area. The hotel features spacious parking, ensuring ease of access for those traveling by car. The premises are wheelchair accessible and several aspects like well-designed showers enhance overall accessibility. However, those requiring specialized family rooms should note their presence for added comfort. Despite these positives, a minor challenge is the lack of nearby crosswalks, which could make individual access slightly more difficult. Additionally, bathroom noise isolation could be improved. Overall, Hotel do Parque offers a relatively accessible stay in a central location.
Outdoor Pool
Hotel do Parque boasts an outdoor pool that consistently impresses its guests. The large, inviting pool stands out in its clean and well-maintained condition. Recent renovations have enhanced its appeal, making it an extraordinary feature of the hotel. Guests appreciate the extended pool opening hours, which offer more flexibility for relaxation.
The pool area itself is praised for being spacious and well-kept with a lovely garden surrounding it. The grounds are ideal for both relaxation and for children to enjoy safely. Additionally, the availability of parking and the highlight of an outdoor pool further complement the relaxing experience.
A big hit among the guests, the pool is described as beautiful, cool and fantastic. Despite not being heated, the overall satisfaction remains high with terms like incredible and pretty being commonly used. For those trekking the Camino, the pool and hot tub provide much-needed relief after a long day’s journey, although the hot tub's availability can sometimes be intermittent.
All in all, the hotel’s outdoor pool and its amenities make it a significant attraction, delivering on a serene and refreshing experience for all types of travelers.
Honeymoon
Hotel do Parque appears to be an attractive option for honeymooners and couples seeking a romantic getaway. The hotel's setting is frequently described as romantic, creating a perfect ambiance for those special moments. Guests have highlighted the rooms with balconies and whirlpool amenities, which enhance the experience for honeymooners. The bar next to the pool is a popular feature among visitors, providing excellent service with a friendly demeanor, making it a delightful spot to unwind. While there has been a mixed review regarding room service, overall, the hotel successfully meets the needs of couples looking for an intimate and memorable stay.
FAQ
Yes, Hotel do Parque has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel do Parque.
No, Hotel do Parque doesn't allow dogs.
Yes, parking facilities are available at Hotel do Parque.
