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Summary of reviewsThe Arbutus Inn, situated in the heart of Victoria, offers an ideal location for guests seeking convenience and value. Its central position allows easy access to public transport, downtown attractions, shopping malls, and dining options, making it a practical choice for city exploration. Guests particularly appreciate the inn’s proximity to major sights like the Royal McPherson Theatre and the legislative assembly building.
Although there is no on-site breakfast service, the location provides access to nearby eateries for morning meals. The rooms are praised for their cleanliness and comfort, boasting amenities such as microwaves, coffee makers, fridges, and large beds which enhance the ease of stay. Despite some comments about room size and occasional discomfort with beds, the overall quality is considered adequate, especially for the price point. Free parking further adds to the convenience.
Maintaining a high standard of cleanliness, the Arbutus Inn impresses guests with its spotless rooms, bathrooms, and hallways. Recent renovations have resulted in modern facilities, further enhancing the appeal. The efficient and friendly staff are widely commended for their hospitality, with particular praise for individuals like David and Claudio, whose service contributes to a welcoming atmosphere. The staff's readiness to assist and adjust to guests’ needs ensures a seamless experience.
Most guests find the beds extremely comfortable, with clean linens contributing to a restful sleep. While some mattresses are firmer, they generally appeal to those seeking stable support. The combination of clean, comfortable rooms and attentive service makes the Arbutus Inn a reliable choice for travelers seeking affordability and quality in Victoria. Show more
Read review summaries for all categories
Motel with Free Wi-Fi
The Inn provide free Wi-Fi to all guests. It has clean rooms and great staff.
Cheap Motel
The Arbutus Inn in Victoria offers motel-style accommodation. Motels are a great choice for budget travelers.
Room Types
Double Room with Two Double BedsThis air-conditioned room includes a work desk, and a flat-screen TV.
Lower Level Double Room with Two Double Beds This air-conditioned room includes a work desk, and a flat-screen TV.
Lower level rooms are below the lobby level and are only accessible by stairs. There is no lift access to these rooms.
King RoomThis double room features a work desk, flat-screen TV, air conditioning and microwave.
Queen Room with Two Queen BedsThis double room features a work desk, flat-screen TV, air conditioning and microwave.
stairs are required as there is no elevator
King Room with KitchenThis double room has air conditioning, stovetop and microwave. A work desk, flat-screen TV and seating area are provided.
One Bedroom Suite with KitchenThis quadruple room features air conditioning, seating area and microwave. A work desk and flat-screen TV are provided.
Small Single RoomThis single room has air conditioning, microwave and mini fridge.
Please note, the room is very small and located on the lower floor. Stairs are required.
Deluxe King RoomThis double room features air conditioning and microwave. The private bathroom offers a rainfall shower and a separate bath tub. A work desk and flat-screen TV are provided.
Guest Reviews
7.7
Good
Location
Located in the heart of Victoria, the Arbutus Inn seems to have secured a prime spot for guests looking for convenience and value. Its central location is frequently praised, offering easy access to public transport, which includes buses to downtown and the ferry. The inn is well-positioned for exploring the inner city, with major attractions, shopping malls, and dining options all within reach. Many reviews highlight that downtown is within walking distance, making it a practical choice for those wanting to immerse themselves in the city without hassle.
The property's proximity to sights like the Royal McPherson Theatre and the legislative assembly building adds to its appeal. Guests also appreciate the abundance of parking and the ability to drive to various locations around Victoria effortlessly. While some mention the bustling main road and nearby strip mall, the convenience of the location is often cited as a significant benefit, especially for short trips or strategic city exploration.
Overall, the Arbutus Inn emerges as a clean and accessible option with friendly staff, ideal for those who value a straightforward and centrally located base for their Victoria adventures.
Breakfast
Arbutus Inn garners positive feedback for its convenient location, providing easy access to a variety of breakfast options within walking distance. Guests appreciate the opportunity to explore nearby eateries for their morning meals. However, the Inn does not offer an on-site breakfast service, which some visitors noted as a potential area for improvement. The absence of breakfast facilities is mentioned frequently, indicating that guests might benefit from an enhancement in this aspect of their stay.
Rooms
Guests at Arbutus Inn praise the cleanliness and comfort of the hotel rooms, noting that many have been recently renovated, resulting in modern and fresh interiors. Travelers appreciate the inclusion of amenities such as microwaves, coffee makers, fridges, and big beds, which are ideal for preparing simple meals and ensuring a cozy stay. The rooms meet expectations with their quality, providing everything guests need for a comfortable visit. Though some reviews mention small room sizes, particularly for groups, guests generally find the spaces quiet and reasonably sized. While some beds are described as uncomfortable, they are considered adequate for the price point. Free parking is another valued feature, adding convenience to the overall experience. Despite a few minor concerns, such as occasional worn-out room conditions or unpainted patches, the majority of rooms at the inn offer a pleasant and clean environment that caters well to travelers' needs.
Beds
Travelers to Arbutus Inn can expect a delightful experience, particularly regarding the quality of the beds. Most guests found the beds to be extremely comfortable, often describing them as very comfy with clean linens, contributing to a restful night's sleep. Though some reviewers noted that the mattresses were on the firmer side, this quality generally appealed to visitors seeking stable support. The beds received high praise for their comfort, with terms like excellent and amazing frequently mentioned. Additionally, the spaciousness of the king-size beds enhanced the comfort for guests when resting after a long day of exploring. Overall, the combination of clean rooms and comfortable beds makes Arbutus Inn a pleasing choice for those valuing a reliable and tranquil sleeping experience during their stay.
Cleanliness
Arbutus Inn offers a consistently impressive standard of cleanliness, as reflected in numerous guest reviews. Upon arrival, patrons find the rooms, bathrooms, and hallways impeccably maintained and invitingly spotless. The hotel's interiors, including recently updated facilities and renovated bathrooms, enhance its modern appeal while maintaining cleanliness and good repair. The bedding and linen are fresh, providing comfort alongside cleanliness, and the air conditioning and other amenities function seamlessly, contributing to guests' overall satisfaction.
Located conveniently in the city-close outskirts, the inn combines accessibility with the calmness of its environment. Guests appreciate the efficient, friendly staff who contribute to a welcoming atmosphere, ensuring that both service and hygiene meet high standards. The absence of breakfast provision is noted, but with amenities like a fridge and microwave in well-appointed rooms, guests find convenient solutions for their needs.
Overall, the Arbutus Inn impresses with its exceptionally clean facilities, comfortable settings, and attentive service, making it a reliable choice for travelers seeking affordability and quality in Victoria.
Staff
Arbutus Inn stands out as a beacon of exceptional hospitality, with its staff frequently receiving accolades for their dedication and warmth. Guests have consistently noted the excellent service, praising the front desk for their courteous and responsive nature. Travelers appreciate the welcoming atmosphere, highlighting how the team ensures a seamless stay even for those without a credit card deposit. There's a particular mention of two standout team members, David and Claudio, whose efficient and friendly assistance makes a memorable impression. Many reviews mention the staff's readiness to assist with requests, such as accommodating room changes and swiftly responding to messages. Overall, the genuine friendliness and helpfulness of the staff, from day to night shifts, contribute significantly to the hotel's inviting environment, leaving guests feeling safe and well-cared for during their stay.
No, Arbutus Inn doesn't have any pool.
No, a spa isn't available at Arbutus Inn.
No, Arbutus Inn doesn't allow dogs.
No, parking facilities aren't available at Arbutus Inn.