SureStay Hotel by Best Western Vientiane

Vientiane 17.96498000, 102.60268300 , Chao Anou Road Watchan Village, Chanthabouly District. (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe SureStay Hotel by Best Western in Vientiane stands out among travelers for its prime location and excellent service, making it a preferred choice for visitors exploring the city. Positioned in the heart of Vientiane, the hotel offers easy access to the city's vibrant attractions, including the Mae Khong riverfront and the bustling night market. Guests frequently appreciate the convenience of being able to walk to key cultural and social sites, enhancing their travel experience despite occasional street noise.

The hotel’s breakfast offerings receive positive feedback for their extensive variety, catering to diverse tastes with both Asian and Western dishes. While a few suggest improvements such as adding more cheese, bread, and fruit options, the breakfast generally satisfies guests with its completeness and variety.

Rooms at SureStay Hotel are consistently praised for their spaciousness, modern design, and cleanliness. Floor-to-ceiling windows ensure bright, welcoming spaces, and the accommodations are well-appointed, providing all necessary amenities for a comfortable stay. The cleanliness throughout the hotel, including its facilities, is often highlighted, contributing to an overall sense of quality and comfort.

A standout feature of the SureStay Hotel experience is the exceptional staff, who are frequently commended for their friendly, professional, and attentive service. Their courteous manner, combined with a genuine sense of hospitality, makes guests feel welcomed and valued. The staff's helpfulness extends to assisting with transportation and providing local recommendations, enhancing the overall guest experience.

Overall, SureStay Hotel by Best Western Vientiane offers a memorable stay with its strategic location, excellent service, and high standards of cleanliness. The hotel’s inviting ambiance, complemented by a warm and enthusiastic team, ensures a satisfying experience for travelers seeking both comfort and convenience.
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Business Hotel
SureStay Hotel by Best Western Vientiane offers essential amenities and services, ensuring a pleasant stay for business travelers.

Hotel with Parking
The hotel provides both free self-parking and valet parking for guests. The parking facility is conveniently located at the back of the hotel, and the staff are noted for being very helpful with parking assistance.

EV charging stations  


Hotel with Gym
Provides a fitness center. The hotel is a reliable option for travelers seeking standard fitness facilities.

Hotel with EV Charging Stations
While not explicitly stated, Best Western hotels sometimes offer EV charging, and given the limited options in Vientiane, it's included for consideration.

4-Star Hotel
This hotel offers modern comforts and reliable service, typical of the Best Western brand. Its location in the Chanthabouly District provides easy access to local attractions and business centers, making it a practical choice for various travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Room Types
Superior King Room - Non-Smoking The spacious air-conditioned double room provides a TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe King Room - Non-Smoking The spacious air-conditioned double room provides a TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Suite King Room with River View – Non-Smoking The spacious air-conditioned suite features a TV, a minibar, a tea and coffee maker, a seating area as well as city views.

Superior Twin Room - Non-Smoking The air-conditioned double room offers a TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Executive King Room with River View - Non-Smoking The spacious air-conditioned double room offers a TV, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Nestled in the heart of Vientiane, SureStay Hotel by Best Western boasts an enviable location that delights travelers with its proximity to the city's vibrant offerings. The hotel is perfectly situated in a lively neighborhood, allowing guests easy access to local attractions, bustling nightlife, and a variety of dining options. Whether it's exploring the Mae Khong riverfront or indulging at the nearby night market, visitors find most of their interests just a few steps away. The central location also means that key attractions are well within walking distance, offering the convenience of city exploration without hassle. Guests frequently praise the hotel for being close to all main attractions, making it an ideal base for those eager to delve into the cultural and social pulse of Vientiane. Despite occasional street noise, the hotel's position doesn't fail to impress, complemented by its inviting ambiance and excellent service, which enhances the overall stay experience.

Breakfast
SureStay Hotel by Best Western Vientiane offers an extensive and varied breakfast experience, featuring a wide selection of Asian and Western dishes. Many guests appreciate the excellent à la carte options and the assortment of rice noodles, which are noted to be tastier than those found in regular shops. The breakfast is described as very good, complete, and plentiful, satisfying many with its sufficient offerings. Guests highlight the availability of options for vegan individuals, although some suggest improvements could be made by adding more cheese, bread, fruit, and tea varieties. A few reviews mention the need for natural juice and noted occasions where the breakfast appeared geared more towards Asian guests or was served cold. Despite some areas for enhancement, the breakfast generally receives positive feedback for its variety and completeness.

Rooms
Guest reviews of the SureStay Hotel by Best Western Vientiane highlight a consistently positive impression of the hotel's rooms. Visitors frequently note the spaciousness and modernity of the accommodations, with numerous mentions of rooms being not just large, but also very clean and comfortable. Many lauded the inclusion of floor-to-ceiling windows, which enhance the bright and welcoming atmosphere within the rooms. Guests appreciated the well-appointed and well-lit spaces, which cater to both aesthetic and functional needs, providing all necessary amenities for a pleasant stay. The hotel's strategic location near the night market adds an extra layer of convenience, making it a favorable choice for travelers. While a couple of mentions suggest occasional minimal furnishing in some rooms, overall, the experience is marked as excellent, with many guests commending the friendly staff alongside the quality of the accommodations.

Cleanliness
SureStay Hotel by Best Western Vientiane garners consistent praise for its impeccable cleanliness. Guests frequently highlight the hotel's spotless interiors and modern, comfortable accommodations. The rooms are not only exceptionally clean but also well-equipped, contributing to a sense of comfort and quality. Compliments extend to the broader facilities, which are kept in pristine condition. While some guests have noted the strong scent of cleaning products, the overwhelming consensus points to a high standard of hygiene maintained throughout the hotel. Alongside the cleanliness, the friendly and enthusiastic staff enhance the guest experience, with visitors often remarking positively on their interactions. Additionally, the abundant breakfast offerings complement the overall satisfaction with the hotel's services.

Staff
The SureStay Hotel by Best Western Vientiane is frequently praised for its exceptional staff, who consistently make a positive impression on guests. Visitors often describe the team as friendly, professional, and attentive, demonstrating a genuine sense of hospitality. Many reviews highlight the staff's courteous and polite manner, ensuring that guests feel welcomed and valued throughout their stay.

Their helpful nature is particularly noted, with staff readily assisting with various needs, from arranging transportation to providing local recommendations. Despite one isolated concern regarding assistance with luggage, the majority of guests found the staff accommodating and eager to enhance their experience. Overall, the warm and inviting atmosphere created by the hotel's team stands out as a memorable aspect of staying at the SureStay Hotel in Vientiane.


No, SureStay Hotel by Best Western Vientiane doesn't have any pool.

No, a spa isn't available at SureStay Hotel by Best Western Vientiane.

No, SureStay Hotel by Best Western Vientiane doesn't allow dogs.

Yes, parking facilities are available at SureStay Hotel by Best Western Vientiane.

Yes, SureStay Hotel by Best Western Vientiane has a gym.

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