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Summary of reviewsVientiane Garden Villa Hotel offers a prime location for guests eager to explore Vientiane's cultural and historic attractions. Its central setting provides the convenience of easy access to the bustling night markets, Mekong River, local landmarks, restaurants, and cafes, all while maintaining a peaceful ambiance. This, combined with the picturesque surroundings, makes it an ideal spot for both relaxation and exploration.
The breakfast offerings at the hotel receive mixed feedback. Guests appreciate the variety and inclusion of both local and western dishes, with options such as freshly prepared eggs and an assortment of fruits. However, there are calls for enhanced service and presentation to improve the overall dining experience.
Rooms at the hotel are generally spacious and comfortable, with guests enjoying the views of the garden or pool. Yet, attention to cleanliness and maintenance could be improved, with reports of dated furnishings and housekeeping inconsistencies. The serene location near key attractions is a notable plus, complemented by the hotel's helpful staff who are praised for their friendliness and attentiveness.
The cleanliness of the hotel presents varied experiences; while some guests commend the tidy environment and inviting pool area, others note areas for improvement, particularly in room hygiene and common area upkeep.
The staff's friendliness is a consistent highlight, contributing positively to the guest experience. They are often described as accommodating, providing valuable assistance and local advice, although occasional critiques mention the need for stronger motivation and pricing transparency.
Guests generally report positive WiFi experiences, benefiting from reliable and fast connections, although minor disruptions can occur during peak times. The pool area receives favorable comments for its atmosphere, serving as a tranquil escape after a day of sightseeing.
The quality of beds varies, with some guests appreciating their comfort and size, while others encounter issues with mattress firmness and linen quality.
Overall, Vientiane Garden Villa Hotel is considered a good value for its price point, offering a pleasant balance of location, service, and amenities, even though some areas, such as maintenance and renovations, present opportunities for enhancement. Show more
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Categories
Hotel with Swimming Pool
This hotel offers a garden setting and a pool. The combination of the garden and pool creates a relaxing and pleasant atmosphere for guests.
Outdoor Pool
Cheap Hotel
This hotel offers comfortable rooms and is located on Sihome Road. It is a budget-friendly option with essential amenities.
3-Star Hotel
Featuring clean and comfortable rooms with a minibar and an outdoor pool, this hotel is a 10-minute drive from Morning Market. Free Wi-Fi is available throughout the hotel.
Hotel with Outdoor Pool
Vientiane Garden Villa Hotel provides accommodations with an outdoor swimming pool and a poolside bar.
Family Friendly Hotel
Business Hotel
Room Types
Deluxe Double Room with BalconyThis double room features a pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Superior Double RoomThis double room features a pool with a view. The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior Twin Room with Garden ViewGuests will have a special experience as this twin room provides a pool with a view. The twin room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Family Room with Garden ViewThe pool with a view is the standout feature of this family room. The family room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This quadruple room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a wardrobe. The unit has 3 beds.
Guest Reviews
6.9
Rated
Location
Vientiane Garden Villa Hotel offers an exceptional location for those looking to explore the vibrant city of Vientiane. Centrally situated, guests find themselves a short walk away from many of the city's attractions, including the lively night markets and the historic Mekong River. The proximity to key landmarks such as temples, museums, and the presidential palace allows travelers to immerse themselves in the cultural richness of the area with ease. The hotel is nestled in a quiet setting, ensuring a peaceful stay while remaining close to the bustling city center. Its central spot provides access to a variety of restaurants, cafes, and bars, ensuring guests have plenty of dining and entertainment options. Additionally, the hotel is conveniently located near Khem Khong and the Mekong promenade, offering picturesque views and relaxation opportunities. With its fantastic geographical location, it's an ideal base for those arriving in the city, and provides the perfect blend of accessibility and tranquility for visitors wanting to explore Vientiane.
Breakfast
The breakfast experience at Vientiane Garden Villa Hotel presents a mixed bag of impressions, with many guests appreciating the diverse and generous offerings, while others find room for improvement. Guests frequently praise the hotel's breakfast for its variety, citing options such as buffet-style fruit, rice, toast, hot drinks, eggs, and pancakes as well as local and western dishes. The hearty and substantial breakfasts are generally described as delicious, particularly enjoying the freshly prepared bacon and eggs. The inclusion of breakfast with the stay is often highlighted as a convenience.
On the plus side, the breakfast presents a good choice of food and fruits, with some guests specifically noting the quality and range as excellent. The omelettes have received commendations for their taste, and the option to order eggs and pancakes adds to the appeal for many. The combination of heartiness and simplicity appears to strike a balance for guests mindful of the price point.
However, not all reviews reflect satisfaction. Some guests describe the breakfast as basic or forgettable, with mentions of dish depletion and a lack of replenishment as concerns. There are reports of breakfasts being poorly equipped, limited in choice, and sometimes not fresh, with occasional complaints regarding cold items and insufficient supervision during service. Improvements suggested include expanding options, maintaining cleaner presentations, and enhancing staff motivation. Despite these critiques, the breakfast remains acceptable to many, although not memorable.
Overall, while the breakfast offerings at Vientiane Garden Villa Hotel receive accolades for their variety and taste, there are consistent calls for enhancements in service and selection.
Rooms
Vientiane Garden Villa Hotel offers a range of rooms that generally impress with their spaciousness and comfort, providing guests with firm and comfortable beds. Many rooms boast a decent breakfast experience enjoyed in the garden setting, and the serene location near the city center and Mekong River allows for easy access to dining options. Rooms overlooking the garden or pool are often favored for their pleasing views, balconies, and tranquility.
While the rooms are large and offer amenities like wardrobes and storage, feedback on cleanliness and maintenance quality is mixed. Some guests note that rooms can be clean, featuring fresh bed linen and towels. However, there are frequent mentions of cleanliness issues, including mold, dated furnishings, broken fixtures, flickering lights, and unreliable housekeeping. The high noise levels of the air conditioning in some rooms can detract from the overall experience.
Noteworthy is the hotel's convenient location, which is complemented by helpful staff and local amenities. Overall, Vientiane Garden Villa Hotel tends to meet basic accommodation needs despite visible aging and some maintenance challenges.
Beds
Vientiane Garden Villa Hotel receives mixed reviews from guests when it comes to the quality of its beds. While many guests appreciate the comfort of the beds, highlighting their firmness and size, others express dissatisfaction with certain aspects. Some reviewers note that the beds are spacious and provide a pleasant sleeping experience, contributing positively to their stay, especially when paired with big rooms and a lovely setting.
On the downside, some guests find the mattresses overly firm to the point of discomfort, and there are reports of worn-out and deformed mattresses where the springs are noticeable. Issues such as shabby bed linen and beds that emit unpleasant odors add to the inconsistency in bedding quality. Despite these concerns, some guests still find the beds good overall, appreciating their size and the presence of amenities in the hotel rooms, including clean spaces and a pool.
Overall, it seems that the hotel offers a mixed experience regarding bed comfort, with some guests enjoying the firmness and size while others encounter problems with mattress quality and linen.
Cleanliness
Vientiane Garden Villa Hotel has received mixed reviews regarding its cleanliness. On a positive note, some guests have appreciated the hotel's clean and tidy environment, describing it as super clean, with a well-maintained pool area that stands out as a refreshing spot in Vientiane. The staff sometimes offset cleanliness issues with their friendly and helpful nature.
However, numerous reviews suggest a significant need for improvement. Guests frequently mentioned rooms being dirty, with dust in corners and stained, worn-out sheets and towels. The bathrooms were often highlighted as problematic, with reports of mold and dirt, and some guests expressed dissatisfaction with the general maintenance of the hotel, noting that it appears old and dilapidated.
Further concerns were raised about the cleanliness of the common areas, with dirty walls, cigarette butts, and dust making the spaces unwelcoming. The dining area, including the breakfast buffet, faced criticism for poor hygiene, with reports of flies near food items and overall untidiness. There were also comments about minor maintenance issues, such as worn-out amenities, broken fixtures, and unhygienic conditions in the kitchen and pool areas.
Overall, while some guests found the hotel adequately clean, there is a clear need for consistent cleaning efforts and maintenance to enhance the guest experience.
Staff
The staff at Vientiane Garden Villa Hotel is consistently praised for being friendly, helpful, and accommodating, offering a warm and welcoming atmosphere to guests. This positive sentiment is echoed throughout most reviews, where staff members are described as attentive and willing to assist guests with various needs, such as booking taxis and offering local advice. The hotel's management and employees, from reception to the manager, are noted for their kindness and responsiveness, enhancing the overall guest experience. However, a few reviews mention that certain staff members appeared unmotivated and at times, overcharging was an issue. Despite occasional criticisms, the majority of feedback highlights the staff's dedication to making guests feel comfortable and supported during their stay.
Wi-Fi
The WiFi service at Vientiane Garden Villa Hotel generally receives positive remarks from guests, who often describe the internet connection as very good and reliable. Visitors appreciate the fast and smooth connectivity, noting that it typically functions well throughout their stay. Most guests find the internet service sufficient for their needs, with no significant drop in speed or disruptions reported by many. However, a few reviews mention that the WiFi can become less reliable at certain times, such as after 9pm. Despite these occasional issues, the overall feedback indicates that the hotel's WiFi service meets expectations, providing guests with a satisfactory online experience during their visit.
Pool
Vientiane Garden Villa Hotel boasts a pool area that is frequently praised by guests for its cleanliness and pleasant atmosphere. The swimming pool serves as a welcome retreat, especially after long, hot days exploring the city. Many guests appreciate the pool's refreshing qualities and the serene environment it offers, making it an ideal spot for relaxation. The pool area is described as a delightful garden courtyard that acts as a peaceful oasis within the hotel grounds. With the pool being the centerpiece of the facility, it complements the lovely poolside seating area, adding to the overall enjoyment of guests' stay. The hotel's good location, proximity to local attractions, and charming surrounding garden further enhance the pool experience, ensuring guests have a memorable visit. While some reviews mention occasional issues such as noise or older facilities, the pool remains a highlight of the hotel, providing a tranquil escape and contributing positively to the overall ambiance.
3 Star
Vientiane Garden Villa Hotel is often praised as a good value option, offering more than one might anticipate for its price range. While some reviews argue that the hotel doesn't live up to a three-star designation, others express satisfaction with the cost-performance ratio, suggesting that for the price paid, it provides an acceptable three-star experience. The sentiment that it's tough to find a better hotel for the cost is echoed among guests, highlighting its affordability. Nonetheless, there are mentions that the hotel may benefit from renovations and that not all discounts were honored, indicating areas where improvements could enhance the overall experience.
Yes, Vientiane Garden Villa Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vientiane Garden Villa Hotel.
No, Vientiane Garden Villa Hotel doesn't allow dogs.
No, parking facilities aren't available at Vientiane Garden Villa Hotel.
No, Vientiane Garden Villa Hotel doesn't have a gym.