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Summary of reviewsQuality Suites Vila Velha is highly regarded for its exceptional beachfront location. Its strategic positioning allows guests to enjoy breathtaking ocean views and convenient access to popular attractions such as Praia da Costa. The hotel's proximity to various amenities including shops, restaurants and supermarkets enhances its appeal. Guests also commend the helpful and attentive staff, well-managed parking facilities and easy navigability, making it an attractive choice for both leisure and practical stays.
The breakfast service garners mixed reviews with some guests praising its abundance, variety and freshness, including options for dietary restrictions. However, others note a need for greater variety and improved quality, citing issues with presentation and consistency. Similarly, the in-house dining experience is inconsistent with some enjoying well-portioned meals while others criticize the high prices, slow service and lack of variety.
Room accommodations generally receive positive feedback for their spaciousness and comfort, particularly the sea views and amenities like kitchenettes and multiple TVs. Cleanliness reviews are mixed, though with many noting clean, well-kept rooms, while others identify areas needing improvement in daily cleaning and maintenance standards, especially in common areas.
Staff interactions are predominantly positive with recognition for their professionalism and friendliness, though some guests report isolated instances of less helpful service. The Wi-Fi service is seen as satisfactory for basic use, but unreliable for more demanding needs. The gym and pool are appreciated for their features, though both have room for improvement; the gym equipment is dated and the pool, while clean, is noted for its limited size and lack of heating.
Families find the hotel welcoming and suitable, appreciating the large rooms and child-friendly amenities like the pool. However, the kids' playroom could benefit from better maintenance. Comfortable bedding also enhances the family-friendly atmosphere, despite some dissatisfaction with the comfort of sofa beds.
Overall, Quality Suites Vila Velha provides an enjoyable experience for guests, especially for those prioritizing location and seaside relaxation with supportive service enhancing the visit. Improvements in dining variety, consistent cleanliness and some facilities' upkeep could elevate guest satisfaction further. Show more
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Beachfront Hotel
Located steps from Costa Beach, this hotel offers ocean view rooms where you can hear the waves. It's in a safe area with nearby restaurants and food trucks.
Hotel for Honeymoon
Located in Vila Velha, this hotel provides suites with sea views, offering a comfortable and scenic stay. The amenities and location make it a suitable option for couples seeking a relaxing getaway.
Family Friendly Hotel
This hotel provides amenities such as a poolside bar, terrace, and coffee shop, enhancing the stay for families. It also features an outdoor pool with sun loungers, a garden, and a playground, catering to both relaxation and recreation for all ages.
Romantic Hotel
With apartments offering sea views, this hotel in Vila Velha provides a beautiful and romantic setting. The hotel's quality service and location make it ideal for a couple's retreat.
Hotel near Nightlife Spots
Located in Vila Velha, this hotel offers access to the city's beaches and nightlife options.
Hotel with Swimming Pool
This 4-star hotel features an outdoor rooftop pool, Turkish steam bath, solarium, and a fitness suite. It is located near Praia da Costa Mall and Costa Beach, offering a prime location with easy access to markets, bakeries, and attractions.
Rooftop Pool Outdoor Pool
Business Hotel
This hotel is suited for business events with its business center and large meeting rooms, totaling 4,779 sq. ft. It offers amenities such as internet access, laundry service, room service, and a dedicated business center. The hotel also provides convenient facilities like free Wi-Fi, dry cleaning, and daily housekeeping.
Hotel with Parking
This hotel offers comprehensive parking facilities, including free parking in a dedicated garage and the added convenience of valet parking. This ensures a secure and hassle-free experience for guests with vehicles.
Accessible Hotel
This hotel offers a range of accessibility features including wheelchair access, accessible parking, elevators, and facilities for disabled guests. Specific amenities like grab bars and raised toilets are available.
Hotel with Gym
This hotel features a well-equipped fitness center, an outdoor rooftop pool, a sauna and steam room, providing guests with comprehensive fitness and relaxation options. It is strategically located on Costa Beach.
4-Star Hotel
Located in the Praia da Costa district, this 4-star hotel is near Praia da Costa Mall and a short ride from Memory House Museum. The hotel features a swimming pool, a fitness suite, a Turkish steam bath, a solarium, and an outdoor swimming pool. It offers a prime location close to restaurants and bars.
Hotel with Outdoor Pool
This hotel features an outdoor pool open from 9 AM to 9 PM with sun loungers. It is located near Praia da Costa Mall and offers a Turkish steam bath and solarium. The hotel also includes a fitness suite and provides beach access.
Hotel near The Beach
Hotel with Rooftop Pool
Room Types
Superior SuiteOffers a side view of the beach, this air-conditioned suite features 2 LCD TVs with premium cable channels, a minibar, safe and work desk. Its private bathroom includes a hairdryer.
This room accommodates one child under 7 when using existing beds.
Deluxe Suite with Sea ViewFacing the beach, this suite features 2 LCD cable TVs and 2 air-conditioning unites. It offers a minibar, ironing facilities, work desk and a bathroom with a hairdryer.
This suite accommodates a maximum of 3 guests. Reservations with 3 guests must request extra bed.
Family Suite with Sea ViewWith panoramic sea views from the balcony, this suite features 2 LCD cable TVs with a home theatre, 2 air conditioning units, a minibar, safe and work desk. Its private bathroom includes a hairdryer, scale and Natura toiletries. Guests enjoy one article of clothing ironed a day for free.
This suite accommodates a maximum of 3 guests. Reservations with 3 guests must request extra bed.
Superior Twin RoomThe twin room's kitchenette is available for cooking and storing food. The spacious twin room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe Suite Twin with Sea ViewThis twin room has a balcony, minibar and electric kettle.
Guest Reviews
8.3
Very Good
Location
Quality Suites Vila Velha boasts an exceptional location that guests frequently praise, making it a prime choice for visitors. Strategically situated right in front of the beach, the hotel offers breathtaking ocean views from the spacious balconies, providing a serene atmosphere for relaxation. Moreover, the hotel's position is lauded for its convenience; guests find it easy to explore the area on foot with popular sites like Praia da Costa, shops, restaurants, bakeries, coffee shops and supermarkets all within walking distance.
The proximity to attractions such as the fort, secret beaches and Sereia beach, along with efficient access to transportation services like a nearby taxi stand, further enhances the appeal. The location is not only great for leisure activities but also practical for daily needs, being close to pharmacies, gyms and shopping centers. The well-managed parking facilities and the friendly, attentive staff add to a seamless and comfortable stay experience at Quality Suites Vila Velha.
Breakfast
The reviews of the breakfast at Quality Suites Vila Velha are mixed with opinions divided sharply between satisfaction and disappointment. On the positive side, many guests commend the breakfast for being abundant, varied and fresh. It offers several options, including lactose-free choices, making it suitable for guests with dietary restrictions. The breakfast service is described as personalized and well-organized with timely replenishments. The view from the breakfast area and the helpfulness of the staff also receive praise.
On the downside, numerous guests express dissatisfaction with the limited variety and subpar quality of the food. Issues such as stale bread, unappealing fruits and hard cakes are mentioned frequently. The lack of gluten-free options and inconsistency in product labeling add to the grievances. Several reviews highlight the crowded and cramped breakfast area, resulting in waits for tables and a noisy atmosphere. There are also concerns about the cleanliness of the tables and slow replenishment of food items.
Overall, while some guests find the breakfast to be wonderful and satisfying, many believe it falls short of the hotel's standards and would benefit from more variety and improved quality.
Dinner
Quality Suites Vila Velha offers a mixed dining experience according to guest reviews. While the hotel allows for convenient meal delivery through iFood, an excellent option, the in-house restaurant garnered varied feedback. Some guests enjoyed well-portioned, delicious meals for lunch and dinner and the breakfast received positive remarks for being satisfactory.
However, the restaurant often faces criticism for its high prices, slow preparation and lack of variety. Instances of unappetizing and flavorless dishes, coupled with disappointing service, were noted by several guests. Specific complaints included a poorly prepared vegetable soup and the inability to accommodate simple requests, such as cooking a potato for an extended period.
The absence of pool bar services and restrictions on bringing drinks was inconvenient for some visitors. Despite these drawbacks, a few guests appreciated the good quality service at times, although consistency remains an issue.
Rooms
Many reviews highlight that the rooms at Quality Suites Vila Velha are exceptionally spacious and comfortable with several guests specifically mentioning the generosity of the room size. The views, especially from the balconies, are often praised with some rooms offering beautiful sea views that guests appreciate. Many find the rooms to be clean and well-kept, although there are occasional mentions of rooms needing renovation and improvements in cleaning standards.
The comfort of the accommodations is frequently noted with guests appreciating the soft mattresses and good quality bedding. Several suites come with additional amenities such as American kitchens, living rooms and multiple TVs. However, issues such as outdated facilities, delayed room service and occasional musty odors are noted by some guests. Despite these, the overall consensus is that the spaciousness and comfort of the rooms make for a pleasant stay at this beachfront hotel.
Beds
Quality Suites Vila Velha offers an array of bed options to suit different preferences. Many guests have highlighted the comfort of the beds, describing them as very comfortable with clean and new bed linens enhancing the experience. The mattresses frequently receive praise for their comfort, making for a restful sleep for most visitors. Beds are also noted to be large and spacious, adding to the overall comfort of the stay.
However, some guests pointed out issues with the sofa beds, which often carry the burden of being less comfortable than the primary beds. The sofa beds in the living rooms particularly received criticism for being hard and in some cases uncomfortable enough to block access to the balcony or other areas. Although some feedback highlighted clean and comfortable sofa beds, these instances were less frequent.
A few reviews mentioned specific drawbacks, such as old or hard mattresses and noisy mattress covers that detract from a good night's sleep. Additionally, there were comments about room-specific issues, such as the smell of cigarettes in a double bed room, but these were less common.
Overall, it appears that guests seeking comfort will likely find the main beds to their satisfaction, while those relying on supplementary sleeping arrangements like sofa beds might encounter some discomfort.
Cleanliness
At 'Quality Suites Vila Velha,' the cleanliness of the hotel tends to vary significantly based on guest reviews. Many guests have praised the hotel for its clean rooms, noting that the staff ensures rooms are very well cleaned and organized. The pool area is often highlighted as very clean and some guests found the presence of clean, soft bath towels to be a nice touch.
However, other reviews indicate that cleanliness is inconsistent. Some found the cleaning services to be poor, especially in the shower rooms and bathrooms with mentions of dusty bathroom counters and stained floors. Several guests reported a lack of cleanliness in common areas like the breakfast area and elevators and some encountered issues such as a dirty carpet and gym equipment needing cleaning.
The hotel’s general conditions and facilities also received mixed feedback. While some rooms were described as outdated or in need of renovation, others appreciated the beautiful sea views and quality of the accommodations. Guests pointed out issues with smells, particularly cigarette smoke in rooms and hallways.
Overall, while many guests commend the cleanliness at 'Quality Suites Vila Velha,' others believe there is significant room for improvement, particularly with daily housekeeping and maintenance in both private and public spaces.
Staff
Quality Suites Vila Velha receives a mixed bag of reviews when it comes to its staff, but the overall sentiment leans positively. Guests overwhelmingly commend the friendliness and professionalism of the reception staff, frequently highlighting individuals such as Ramon, Natália and Camila for their exemplary service. The cleaning and housekeeping teams also receive high praise for their efficiency and attention to detail, contributing to the overall pleasant experience.
Positive mentions often point to the staff's attentiveness and courteousness with several reviews noting their promptness and helpfulness in addressing guest needs. Reception services, in general, are described as commendable with specific mentions of the excellent management and effective handling of various situations, such as arranging room changes seamlessly.
On the downside, some guests have noted areas for improvement, particularly concerning the friendliness and training of some front desk personnel. There were a few reports of rude or unhelpful interactions and some guests experienced slow check-ins. These isolated incidents suggest a need for consistent staff training to ensure a uniformly positive experience.
Despite these occasional hiccups, the overall consensus is that the staff at Quality Suites Vila Velha are dedicated and strive to provide a welcoming and pleasant atmosphere for their guests. Their courteousness, attentiveness and willingness to assist are frequently celebrated, making the hotel a commendable choice for many travelers.
Wi-Fi
Quality Suites Vila Velha offers a mixed experience when it comes to internet connectivity. On the positive side, some guests have found the Wi-Fi to be good and even excellent at times, implying there are moments when it delivers strong and reliable service. However, a recurring theme among the reviews is instability; many guests report frequent interruptions, weak signals and the need to reconnect often. For business travelers, this inconsistency has been a notable drawback, occasionally impacting their ability to work efficiently. While the Wi-Fi might suffice for basic usage, it appears the hotel could benefit from improvements in providing more stable and dependable internet access for its guests.
Gym
Quality Suites Vila Velha offers a gym that has received mixed reviews from guests. While the rooftop location provides a stunning view that enhances the overall experience, the gym equipment is described as old and poorly maintained with some guests finding it disappointing. Despite having some adequate equipment, the gym could benefit from more attention and repairs. It's also noted that the gym's opening hours could start earlier than 9 a.m. On the plus side, the hotel also features a children's play area and a nice pool, adding to its amenities.
Pool
The general sentiment about the pool at Quality Suites Vila Velha is positive with many guests noting the pool as good, clean and nice. It's a popular feature among families with mentions of children enjoying it. Situated on the rooftop, it offers an outdoor swimming experience. However, some guests mention that the pool area is small, shallow and not heated, which may be a drawback for those looking for more space and a warmer swim. Overall, while the pool receives commendations for cleanliness and enjoys popularity, its limited size and cold temperature are points to consider.
Beach
Quality Suites Vila Velha offers an excellent location for beach enthusiasts, situated right next to the sand and providing easy access to a very clean and well-maintained beachfront. Guests frequently praise the stunning views of the sea that can be enjoyed directly from the hotel, highlighting a wonderful and amazing beach setting. Despite the beach not offering many activities for tourists and being unsuitable for bathing, visitors still enjoy the beautiful beach view and the excellent boardwalk. Additionally, amenities such as a covered parking lot by the beach and the loan of beach towels enhance the convenience and enjoyment of the seaside experience. For those seeking further entertainment, nearby Costa beach offers additional opportunities for fun.
Parking
Quality Suites Vila Velha offers a parking solution that guests appreciate for its ease and convenience. The hotel features a covered parking lot that provides a secure environment for vehicles. Guests have noted the good and easy-to-use parking facilities, highlighting the convenience of having equipment that allows for easy gate access. The location of the hotel itself, right next to the beach, adds to the overall positive experience.
However, the parking area does have its shortcomings. Several reviews mention that the parking slots are tight, making navigation and parking somewhat challenging. The parking lot is small with limited spaces, leading to difficulties during busier times when availability may be more constrained. Despite these drawbacks, many guests found the parking service to be satisfactory and a valuable aspect of their stay at the hotel.
Family
Quality Suites Vila Velha offers a family-friendly atmosphere, ideal for travelers with children. Guests appreciate the large family rooms and the overall suitability of the hotel for families. Its prime location, facing the beach and on the main street, adds to its appeal for a relaxing family getaway.
Many reviews highlight the hotel's amenities, such as the pool, which was particularly enjoyed by children. The facility's size and setup are conducive to family stays with large suites that provide ample room for everyone. Guests have felt very cared for during their visits, indicating a supportive and welcoming environment for both parents and children.
However, reviews also point out areas needing improvement. The kids' playroom falls short in cleanliness and quality of toys and books. Despite these drawbacks, the overall consensus is that Quality Suites Vila Velha is an excellent choice for those traveling with family, offering good opportunities for relaxation and enjoyment close to the beach.
4 Star
Quality Suites Vila Velha appears to offer a mixed experience for its guests, as reflected in their reviews. Despite having a four-star rating, many have found the hotel's service and amenities to be average, questioning whether it truly upholds this standard. Some aspects, such as the lack of gluten-free options and the quality of cakes, have been points of critique. However, the hotel maintains a loyal clientele who consider it the best choice in Vila Velha, appreciating the cost-benefit ratio and consistent quality. Overall, while it may not offer a luxurious four-star experience, it seems to meet the needs of its guests, making it a viable option within its price range.
Business
Quality Suites Vila Velha offers an impressive experience for business travelers, combining great cost-benefit and exceptional overall quality. Highlighted for its business-friendly services and efficient service, it proves to be an excellent option for both business and leisure stays. Guests appreciated the stunning views from the rooms and the quick response from the staff.
However, the hotel's internet service leaves much to be desired with numerous complaints about its poor quality. Business travelers relying on stable internet for tasks such as business meetings on Zoom may find it challenging, as the wifi is often described as almost non-existent. Despite this drawback, the value and quality make it a worthy choice for business stays.
Beachfront
Quality Suites Vila Velha offers a prime beachfront location, providing guests with stunning views of Praia da Costa and the ocean. The hotel is conveniently situated right across the street from the beach, allowing easy access to the sand. Many reviews highlight the beautiful neighborhood and the wonderful, expansive sea views visible from the rooms and balconies. The spacious rooms and excellent beds further enhance the stay. Guests consistently appreciate the scenic beachfront setting and great views throughout their visit.
Yes, Quality Suites Vila Velha has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Quality Suites Vila Velha.
No, Quality Suites Vila Velha doesn't allow dogs.
Yes, parking facilities are available at Quality Suites Vila Velha.