Hotel Pazo O Rial

Vilagarcia de Arousa 42.57775800, -8.79689700 , Avenida De Vilanova, 117 (Show on Map)
8.6
Very Good


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Summary of reviewsHotel Pazo O Rial stands out as a charming retreat, praised for its historical significance and tranquil location, making it an ideal base for exploring the Rías Baixas region and nearby towns such as Cambados and Vilagarcía. The serene environment and beautiful surroundings provide guests with a peaceful and relaxing escape. The historical building, coupled with friendly and attentive staff, enhances the overall experience, contributing to the hotel’s unique medieval atmosphere.

The hotel's breakfast offerings receive high praise for their variety, quality and the attentive service of the staff. Guests appreciate the extensive buffet, which includes fresh fruit, cold cuts, pastries, fresh orange juice, champagne and homemade desserts. The cozy breakfast setting complements the historical ambiance of the hotel, though a few minor improvements could be made regarding bread freshness and coffee quality.

While the hotel provides the convenience of on-site dining, opinions on dinner are mixed. Some guests enjoy the meals and find good value for money, especially the sea bass and grilled sea bream, but others feel that the dinner menu lacks variety and quality, often suggesting exploring local gastronomic options.

Rooms at Hotel Pazo O Rial are highly regarded for their spaciousness, comfort and cleanliness. Guests particularly appreciate the large beds and cozy atmosphere, though some mention that the mattresses could be improved and point out minor issues such as poor soundproofing and the need for renovations in some areas.

Cleanliness is a strong attribute of the hotel with many guests highlighting the spotless grounds and well-maintained facilities. However, occasional remarks about specific areas needing more attention, particularly bathrooms, suggest room for improvement in housekeeping.

The staff at Hotel Pazo O Rial are consistently noted for their friendliness, professionalism and willingness to help, making guests feel welcome and at home. The attention to detail and personalized service significantly enhance the overall guest experience.

The pool area is a notable feature of the hotel, often described as spectacular, well-maintained and providing a tranquil and pleasant environment for relaxation. Guests appreciate the spacious and uncrowded swimming area, making it a highlight of their stay.

Parking at the hotel is convenient, free and ample, adding to the overall comfort of guests traveling by car. However, the outdoor parking lacks a roof and may present slight challenges in accessibility from the main road.

For families, the hotel's spacious rooms and kid-friendly amenities, such as toys during breakfast, make it a suitable choice. The enchanting castle-like furnishings and variety of food options contribute to a pleasant family stay, despite occasional noise from other young guests.

In conclusion, while Hotel Pazo O Rial provides a unique and tranquil getaway experience with its historical charm, friendly staff and clean, spacious rooms, there are areas where improvements can be made to fully meet the expectations of a four-star establishment. The hotel excels in providing an inviting and comfortable stay, though enhancements in specific services and facilities would further elevate its status.
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Categories
Hotel for Honeymoon
Located in Vilagarcia de Arousa, this hotel offers a blend of traditional architecture and modern amenities, providing a comfortable and romantic stay. Its unique character and comfortable accommodations make it a great choice.

Romantic Hotel
Located in Vilagarcia de Arousa, this hotel is set in a traditional Galician manor house. The historic setting and elegant design create a romantic ambiance.

Hotel with Swimming Pool
Located in Vilagarcia de Arousa, this hotel offers a swimming pool. It provides a comfortable stay with convenient access to local attractions and poolside relaxation.

  Outdoor Pool  


Hotel with Parking
This hotel offers parking facilities for guests. It is a well-regarded hotel in Vilagarcia de Arousa, making it suitable for those traveling by car.

Accessible Hotel
This hotel ensures accessibility with wheelchair-accessible facilities throughout the entire property, including grab bars near the toilet. A notable feature is the hydraulic lift chair available in the pool, providing accessible water recreation.

4-Star Hotel
This tastefully restored, palatial home is surrounded by natural beauty in the heart of Pontevedra's Rias Baixas. It features a seasonal outdoor pool, free private parking, and a restaurant serving local cuisine. The hotel offers family-friendly amenities and tour assistance.

Hotel with Outdoor Pool
Set in a beautifully restored palatial home with gardens, this hotel offers a seasonal outdoor swimming pool. A notable feature is the presence of a hydraulic lift chair in the pool, providing accessibility for disabled guests.

Family Friendly Hotel

Business Hotel

Room Types
Double or Twin Room This modern, air-conditioned room features a flat-screen TV, a minibar and a private bathroom.

Suite This stylish, air-conditioned suite features a lounge area with flat-screen TV, a minibar and a private bathroom with a hairdryer. Some rooms have a private balcony with great views.

Double Room with Extra Bed The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room features a wardrobe, a safe deposit box, an electric kettle, parquet floors and a flat-screen TV.

Double Room with Extra Bed (2 Adults + 1 Child) Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV, a minibar, a wardrobe and a safe deposit box.

Family Suite This family room features a minibar, air conditioning and view. It is composed of 2 connecting double rooms with 1 bathroom and 2 TVs.

Single Room Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Standard Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit offers 2 beds.

Economy Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.

Deluxe Double Room with Balcony The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The double room provides a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Hotel Pazo O Rial is a charming retreat steeped in Galician history and ideally located for exploring the region. The hotel's location consistently receives praise for its tranquility and convenience, providing easy access to nearby highways and beaches, making it an excellent base for exploring Rías Baixas and the towns of Cambados and Vilagarcía. The historical building, set in a beautiful and tranquil environment, offers both comfort and a unique medieval atmosphere.

Guests appreciate the serene and quiet setting, which is conducive to relaxation, despite some comments noting its somewhat remote location and the lack of on-site dining options. However, this remoteness is often seen as part of the hotel's charm, offering a peaceful retreat away from busier commercial areas.

The stunning surroundings and the exceptional Galician experience provided by the hotel enhance its appeal. The staff are noted for their friendliness and attentiveness, adding to the overall comfort and positive experience. Amenities such as a beautiful pool and spacious, well-maintained rooms further contribute to the hotel's inviting ambiance.

In summary, Hotel Pazo O Rial is highly recommended for those seeking a quiet and historically rich getaway with excellent accessibility to the region's attractions, despite minor inconveniences related to its remote setting and the noise from nearby traffic.

Breakfast
Hotel Pazo O Rial offers an array of breakfast options that generally receive high praise from guests. Patrons frequently describe the breakfast as very good, complete and abundant. The buffet is noted for its extensive variety, catering to a wide range of tastes with items such as fruit, cold cuts, pastries, fresh orange juice and even champagne, alongside some excellent homemade desserts.

Guests have praised the breakfast's outstanding quality and the friendly, attentive staff who contribute to a comfortable dining experience, often served until late in a pleasant room with an outside area. The breakfast setting is also commended for its tranquility and the overall ambiance reflective of the hotel's impeccably restored historical structure.

While the majority of feedback is positive, a few guests have highlighted some areas for improvement. Some mentioned that the bread could be fresher and the coffee quality leaves much to be desired. There were also occasional remarks about a lack of variety when staying multiple days and the need for better organization of products and allergen information.

Overall, despite minor criticisms, the breakfast experience at Hotel Pazo O Rial stands out for its quality, variety and the exceptional service provided by the staff.

Dinner
While dining experiences at Hotel Pazo O Rial vary, many guests find the restaurant's offerings to be quite uneven. Positive notes highlight the convenience of dining on-site and some report delicious meals like sea bass and grilled sea bream. Additionally, the restaurant is praised for good value for money and being open every day. However, some guests have expressed dissatisfaction with the quality and variety of the dinner menu, describing certain dishes as overpriced and uninteresting. Specific complaints mention issues like low dinner quality, unappealing atmosphere and inconsistency during busier and quieter times. For those planning to dine at the hotel, it's advisable to set expectations accordingly and perhaps explore the area's extensive gastronomic options as well.

Rooms
Hotel Pazo O Rial offers remarkably spacious rooms that consistently receive commendation for their size and comfort. Many guests appreciated the large and comfortable beds, often highlighting the impressive 2 x 2 meter dimensions. Cleanliness is generally praised with several reviews noting that both the rooms and bathrooms are kept in good condition.

The rooms are also described as cozy and charming, providing a welcoming atmosphere. Guests found the rooms to be precisely as depicted in the photos, ensuring no unpleasant surprises. Additionally, some reviews mentioned well-appointed rooms with good amenities, contributing to a comfortable stay.

However, a few issues were noted. Some guests found the mattresses too hard or outdated and instances of poor soundproofing were mentioned. There were also occasional comments about rooms needing a renovation to better meet 4-star standards. Despite these drawbacks, the overall impression is positive with many guests feeling satisfied with the spaciousness and comfort provided by the rooms at Hotel Pazo O Rial.

Beds
Hotel Pazo O Rial receives high praise for its beds, which are frequently described as very comfortable, spacious and welcoming. The extra-large beds are often regarded as a luxurious feature, perfect for a restful stay. Many guests appreciate the comfortable mattresses and pillows, contributing to a good night's sleep.

However, opinions do vary with a handful mentioning that the mattresses were either too hard or uncomfortable, sometimes feeling the springs or noticing the mattresses moving around. Despite these occasional criticisms, the general consensus leans towards a positive experience, emphasizing the comfort and size of the beds.

In conclusion, while some minor improvements could be made, most guests find the beds at Hotel Pazo O Rial extremely comfortable and conducive to a restful stay.

Cleanliness
Hotel Pazo O Rial receives high praise from guests for its overall cleanliness and well-maintained facilities. The historic medieval castle atmosphere is enhanced by spotless grounds and meticulously cared-for interiors, earning high marks for daily cleaning routines that include towel changes. Many guests highlight the spacious and well-equipped rooms, consistently describing them as very clean and comfortable. The staff is noted for their strong focus on cleanliness, which extends to the sentiments that even the premises smell clean.

Despite these positives, some reviews mention specific areas that could use improvement. Bathrooms, in particular, are occasionally flagged for not meeting cleanliness expectations with some guests noting issues like hairs and inadequate cleaning. A few guests also mentioned a slight stuffy smell in the rooms, suggesting that while the hotel excels in many areas, there's room for improvement in certain aspects of its housekeeping.

Overall, the hotel stands out for its serene and beautiful surroundings, combined with excellent reception service and a strong quality-price ratio, making it a highly recommended choice for travelers seeking a clean and tranquil stay.

Staff
Hotel Pazo O Rial consistently receives high praise for its staff, who are described as excellent, friendly and welcoming. Guests appreciate the warm and friendly atmosphere with many noting that the staff are attentive, helpful and always ready to meet their needs. The staff’s ability to accommodate different languages and provide detailed information for visits and entertainment is highly valued.

Visitors feel at home thanks to the charming and competent staff, who offer excellent service and treat guests with kindness and warmth, making every effort to ensure a comfortable stay. Specific mentions highlight how staff members are particularly attentive to details with some individuals, like Chris, receiving special recognition for their exceptional professionalism and charm.

Despite a few isolated comments regarding lack of empathy or professionalism among some employees, the overwhelming sentiment is one of gratitude and satisfaction. The reception staff are particularly noted for being extremely helpful and welcoming. Overall, Hotel Pazo O Rial’s staff stand out for their dedication to providing a positive and enjoyable experience for all guests.

Wi-Fi
Hotel Pazo O Rial has received mixed feedback regarding its Wi-Fi services. While several guests have praised the Wi-Fi as good, decent and working well, others have pointed out significant issues. Some visitors experienced very poor connectivity with the Wi-Fi signal not reaching their rooms or being unavailable altogether. A few guests mentioned that the Wi-Fi connection was inadequate for working purposes. Despite these challenges, no widespread problems were noted by some reviewers, hinting at a variable experience depending on specific locations within the hotel.

Pool
Hotel Pazo O Rial boasts an impressive pool that consistently garners glowing reviews from guests. Visitors describe the pool as spectacular, spacious and well-maintained, often mentioning its cleanliness and the inviting ambiance surrounding it. Many highlight the large size of the pool, noting that it remains uncrowded, which ensures a tranquil and pleasant swimming experience. Guests appreciate the pool as a refreshing retreat, particularly after hot days spent exploring the area. The overall setting of the pool, complemented by the hotel's beautiful and historic building, adds to its allure, making it a key feature of the hotel. Additionally, the pool area is frequently praised for contributing significantly to the enjoyment and satisfaction of the stay with many guests expressing a desire to return, particularly in the summer months.

Parking
Hotel Pazo O Rial boasts excellent parking facilities that consistently leave a positive impression on its guests. The parking is free and located right on the hotel premises, making it incredibly convenient for those traveling by car. There is ample space, so guests rarely face issues with occupancy. Even though the parking is outdoors and lacks a roof, it is easily accessible and provides enough room for a hassle-free experience. The historical building benefits from having such convenient parking right outside, adding to the overall comfort of the stay. Despite a slight challenge when accessing the entrance from the other side of the road, the parking situation is generally smooth and problem-free, further enhancing the hotel's attractive location and amenities.

Family
The location of 'Hotel Pazo O Rial' makes it an excellent choice for families, especially those planning to explore the Arousa area. Its convenience allows for short driving trips to various attractions, a feature particularly appreciated when traveling with small children. The environment and room comfort are well-suited for family stays with spacious rooms accommodating family needs.

Kids particularly enjoy the hotel's enchanting castle-like furnishings and the availability of toys during breakfast, contributing to a pleasant and enjoyable family weekend. Dining with children is hassle-free, thanks to a variety of appealing food options. Despite occasional noise from other young guests, the hotel overall provides a great setting for family visits.

4 Star
Hotel Pazo O Rial locates itself in a serene spot, though its peaceful setting comes with the drawback of needing a car to access any surrounding attractions as the main road lies just outside the hotel grounds. Despite receiving a high rating, the hotel seems to fall short of what one might expect from a four-star establishment. Guests have expressed that its quality-price ratio is unbalanced with many noting that the service and facilities offered are not reflective of its advertised status and price point.

Several reviewers pointed out various areas that require attention, particularly in the breakfast and restaurant services, which were described as subpar for a hotel of this caliber. Additionally, comments about the property being worn out suggest that it may benefit from some refurbishment. Overall, while Hotel Pazo O Rial holds potential, especially with its tranquil location, there seems to be considerable room for improvement to truly meet four-star standards.


Yes, Hotel Pazo O Rial has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Pazo O Rial.

No, Hotel Pazo O Rial doesn't allow dogs.

Yes, parking facilities are available at Hotel Pazo O Rial.

No, Hotel Pazo O Rial doesn't have a gym.

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