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Summary of reviewsHotel Restaurante Ankara is widely recognized for its exceptional location in the heart of Viña del Mar, providing easy access to local attractions, dining options, and vibrant nightlife. This prime setting, combined with the welcoming and attentive staff, is consistently praised by guests, making it an ideal choice for both leisure and business travelers. The hotel's restaurant earns high accolades for its delectable menu and excellent service, especially during dinner, which is often considered a highlight of guests' stays.
The breakfast offerings receive mixed reviews; many guests enjoy the variety and quality, although some hope for improvements in selection and replenishment. While the rooms are noted for their cleanliness and comfort, some guests find them small and in need of updates, particularly the bathrooms. Family accommodations, however, are appreciated for their spaciousness and suitability for travelers with children.
Cleanliness is a standout feature, with spotless rooms and well-maintained public areas contributing to a pleasant environment. The staff's friendliness and professionalism further enhance the guest experience, with many visitors emphasizing the warm atmosphere fostered by the team. Although the WiFi is noted as weak in some areas, particularly the rooms, the overall experience remains positive for most guests.
Parking presents challenges, especially for larger vehicles and during inclement weather, indicating an area for potential improvement. Despite this, many guests are satisfied with the parking arrangements. The hotel's beds receive strong praise for comfort, a factor that enhances the overall stay experience.
While some guests feel the hotel aligns more with a three-star rating due to certain limitations, the overall combination of location, service, and culinary offerings makes Hotel Restaurante Ankara a recommended choice for travelers seeking a welcoming and comfortable stay in Viña del Mar. Show more
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Categories
Hotel near The Beach
Located on Avenida San Martin, this hotel provides convenient access to the beach. The on-site restaurant offers guests the added benefit of dining with ocean views.
Romantic Hotel
The hotel and restaurant combination allows for intimate dining experiences.
Hotel near Nightlife Spots
Situated on Av San Martin, this hotel is centrally located and provides easy access to the city's nightlife. Its location makes it a convenient choice for exploring the local bars and clubs.
Hotel with Parking
This hotel offers parking and a relaxing stay. It is very well located.
4-Star Hotel
Offering both accommodation and dining, this hotel provides convenience and quality. The combination of comfortable rooms and an on-site restaurant enhances the guest experience.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Twin RoomAir conditioned room with cable TV and CD player.
Quadruple RoomAir conditioned room with cable TV and CD player.
SuiteFeatures a private bathroom, city views, a work desk and a living room.
Business Single RoomProviding free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Classic Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Executive SuiteProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
Quadruple Room with Sea ViewGuests will have a special experience as the quadruple room features a hot tub. Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Restaurante Ankara stands out largely for its exceptional location. Nestled in the heart of Viña del Mar, this hotel is just steps away from an array of attractions, including the beach, popular restaurants, bars, casinos, and vibrant nightlife. The central setting allows guests to easily explore the many sights and sounds of the city, making it an ideal choice for those looking to experience everything the area has to offer conveniently.
Alongside its superb location, guests frequently mention the friendly and attentive staff, who consistently provide excellent service that complements the hotel’s prime positioning. The combination of a strategic location and welcoming service ensures a comfortable and enjoyable stay for all visitors. Guests also appreciate the cleanliness of the facilities and the varied and delicious breakfast offerings, which contribute to an overall pleasant hospitality experience. Whether visiting for leisure or business, Hotel Restaurante Ankara provides a compelling base to enjoy the dynamic and beautiful surroundings of Viña del Mar.
Breakfast
Hotel Restaurante Ankara offers guests a breakfast experience that receives mixed reviews. Many visitors praise the breakfast for its quality and variety, highlighting the delicious options and abundant offerings. Some guests note the excellent presentation and substantial variety in the buffet, including cereals and breads. Moreover, the attentive staff contributes positively to the breakfast experience, making it a part of the stay that is generally appreciated.
However, there are also remarks pointing towards areas for improvement. Some travelers find the breakfast lacking in variety, especially in fruits and cheeses, and mention that the buffet can be basic at times. Replenishment of items seems to be an issue, as certain foods run out quickly and are not consistently replenished. The timing of breakfast service appears to be inconvenient for some guests, starting later than desired.
Overall, while many guests enjoy the hearty and flavorful breakfast at Hotel Restaurante Ankara, there is room for enhancement in terms of variety, replenishment, and service hours to better meet guest expectations.
Dinner
Hotel Restaurante Ankara offers an impressive dining experience, earning high praise for its exquisite and varied menu. The food is consistently described as delicious and among the best guests have enjoyed in months. The service, particularly during the evening shift, is well-regarded and contributes positively to the dining atmosphere. The restaurant provides both a fine breakfast buffet and a selection of delicious dishes for dinner, noted for their quality and reasonable pricing.
While there is a wide range of dishes to choose from, including a notable chorrillana room service offering, some logistical issues like the early closing time of the restaurant have drawn minor criticisms. Guests highlighted the need for extended dining hours to fully appreciate all the offerings, as some found themselves having to venture outside for meals when the dining room was closed.
The restaurant's location on the avenue might introduce ambient noise, but the excellent service and delightful food tend to overshadow this drawback. Overall, the dining experience at Hotel Restaurante Ankara is characterized by its high-quality service and an array of delectable options, establishing it as a highlight of the hotel stay.
Rooms
The reviews for the rooms at Hotel Restaurante Ankara generally highlight their cleanliness and comfort. Guests frequently mention that rooms are well-kept and cozy, with some noting the presence of convenient amenities like complimentary tea, coffee, and water. Views from some rooms add to the experience, with mentioned sea views delighting certain visitors.
However, many reviews point out that the rooms are quite small, with several guests finding them cramped and lacking in space for movement. There's a sense that the rooms could benefit from a bit of updating, particularly regarding the bathrooms, and some have found issues with air conditioning and hot water. Despite these concerns, for those who do manage to secure one, the more spacious rooms and suites tend to provide a more satisfying experience, offering comfort and adequate amenities for families or guests seeking extra space. Overall, while the hotel provides a comfortable stay, potential visitors might want to consider room size and specific requirements when booking.
Beds
Hotel Restaurante Ankara seems to place a premium on the comfort of their beds, which many guests have found to be a highlight of their stay. Numerous reviews praise the beds as being very comfortable, with some even describing them as "spectacular" and "super comfortable." Similarly, the mattresses and bedding also receive positive remarks for their quality. The cozy and clean rooms complement the comfortable bedding, contributing to an overall pleasant stay.
However, there are a few noted exceptions where certain guests have found beds to be either too high, worn out, or overly soft for their liking. Additionally, some guests commented on the size of the beds, mentioning that the double beds might not be as spacious as expected given the pricing.
Despite these occasional remarks, the majority of guests appear satisfied with the comfort of the beds, which seems to be a key strength of the hotel. The combination of comfortable beds, cleanliness, and room functionality, especially for families, enhances the overall guest experience at Hotel Restaurante Ankara.
Cleanliness
Hotel Restaurante Ankara consistently earns praise for its exceptional cleanliness and the comfort of its rooms. Guests frequently highlight the spotless state of the rooms and bathrooms, adding that the hotel maintains a high standard of tidiness throughout its facilities. Visitors appreciate the immaculate and well-kept public areas, and overall, the hotel exudes an air of cleanliness and order.
In addition to cleanliness, the hotel's location is also lauded as being excellent, providing easy access for guests to explore the surroundings. The attentive and professional staff contribute significantly to a positive experience, attending to guests with friendliness and a proactive approach. Many reviews praise the kindness of the team, noting their dedication to guest satisfaction.
The housekeeping and kitchen staff also receive commendations for their efforts in maintaining the cleanliness and comfort of the establishment. The hotel provides a good breakfast experience, further complementing the comfortable and pleasant stay. Despite a few isolated issues reported, the overall impression from the guest reviews is one of a very clean, comfortable, and welcoming environment.
Staff
Hotel Restaurante Ankara has garnered considerable praise for its staff, consistently cited as a standout feature by guests. The staff's friendliness and attentiveness are frequently highlighted, with many guests describing their experience as welcoming and comfortable due to the warm demeanor of the team. The hotel staff is not only courteous but also incredibly helpful, often going out of their way to assist guests with any requests or issues they might encounter.
The professionalism of the staff is another noted strength, with guests appreciating the genuine and efficient service provided by everyone from receptionists to waiters. Despite one mention of an unfriendly attitude, the overwhelming majority of feedback emphasizes the team’s kindness, which contributes to an inviting atmosphere throughout the hotel.
The excellent service extends to the dining experience, where clarity regarding the menu and high-quality food offerings complement the attentive service. Guests also appreciated the pleasant ambiance, fortified by friendly interactions with the staff.
Overall, the combination of a great location, spotless facilities, and a highly skilled team ensures a superb stay at Hotel Restaurante Ankara, making it a favored destination for travelers who value exceptional hospitality.
Wi-Fi
The Hotel Restaurante Ankara offers a tranquil stay with enjoyable amenities, but guests have consistently noted challenges with the WiFi service. While many aspects of the hotel receive positive feedback, the WiFi signal appears to be weak and intermittent, specifically in the rooms, particularly on lower floors, where connection issues frequently arise. Guests report that WiFi access is more reliable in the reception area and the restaurant, suggesting that the common areas are better equipped for connectivity. However, for those needing consistent internet access in their private spaces, this presents a limitation. Despite these connectivity issues, many visitors remain satisfied with their overall experience, recommending improvements to the internet as a key area for enhancing guest satisfaction.
Parking
When staying at Hotel Restaurante Ankara, one of the most frequently mentioned aspects in guest reviews is the parking situation. While some guests found the parking experience satisfactory, describing it as functioning perfectly, many pointed out areas that require improvement. The hotel's complimentary parking is primarily suited for small cars and tends to be limited, which can lead guests to park on the street, especially if they arrive after 10 PM or drive a larger vehicle like a truck or van. Furthermore, the parking layout can be narrow and a bit uncomfortable, with some guests noting challenges in accessing their vehicles once parked. The advertisement for parking has led to some confusion, as guests expecting ample space for larger vehicles find themselves without suitable accommodations, and at times, vehicles have had to be parked without prior notice by hotel staff. These factors indicate that while the hotel offers some parking solutions, potential visitors with larger vehicles or those planning to arrive late should be prepared for possible challenges. Additionally, there are concerns about parking in inclement weather, particularly flooding, which guests have mentioned as an issue. Efforts to improve the infrastructure could significantly enhance the overall guest experience.
Family
Hotel Restaurante Ankara offers a welcoming and comfortable experience, ideal for families traveling with children. The accommodations, such as the quadruple room, are praised for their spaciousness, making them perfect for families, even those with teenagers. The suite room on the fifth floor is particularly noteworthy for its size and cozy ambiance, complemented by well-functioning bathroom facilities. Guests consistently note the genuine and pleasant service provided by the friendly staff, distinguishing it from other hotels in the area. The location is advantageous, being conveniently close to the beach, dining options, and local plazas. The hotel provides an excellent breakfast and dining experience, matching the quality found in larger hotel chains. The atmosphere is described as family-friendly and relaxed, catering well to both family retreats and couple getaways. Overall, the hotel is recognized for its pleasant ambiance, cleanliness, and exceptional service.
4 Star
Hotel Restaurante Ankara boasts a prime location that makes it an ideal choice for travelers looking to explore nearby attractions, the beach, and local dining spots. Guests consistently mention the welcoming and friendly staff, which enhances the overall stay experience. The hotel restaurant is a highlight, offering tasty options for breakfast, lunch, and dinner, and its accompanying bar adds to the culinary enjoyment. While some guests feel that the hotel falls short of a four-star rating, suggesting it aligns more closely with a three-star hotel, they praise the quality of service provided. Despite the high prices, the convenience and positive atmosphere make it a recommended stop for amiable visitors.
No, Hotel Restaurante Ankara doesn't have any pool.
No, a spa isn't available at Hotel Restaurante Ankara.
No, Hotel Restaurante Ankara doesn't allow dogs.
Yes, parking facilities are available at Hotel Restaurante Ankara.