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Best Western Center Inn

Virginia Beach , 5718 Northampton Boulevard (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Center Inn is a conveniently located hotel close to the airport, job sites and various restaurants and shops. While the breakfast received mixed reviews, the staff was praised for their exceptional customer service. The rooms also received mixed reviews with some guests finding them clean and comfortable while others noted outdated furniture and maintenance issues. The cleanliness of the hotel was also a mixed bag with some guests finding it immaculate while others reported dirty towels and floors. The staff was consistently praised for their friendliness and welcoming attitude. The pool received mixed reviews with some guests enjoying it while others found it small or out of order. The parking situation also received mixed reviews with some guests finding it well-lit and great while others found it awkward to get into with small and few spaces. The beds also received mixed reviews with some guests finding them comfortable while others complained of worn-out mattresses. Overall, while some guests found the hotel decent, many would not stay there again or recommend it to others.
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Categories

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Queen Room with Two Queen Beds - Non-Smoking This room features 2 queen beds, a 32-inch flat-screen HD TV, clocks with adapter for portable MP3, in-room safe to fit most laptops, coffee maker and mini-refrigerator. Guests can enjoy a complimentary full breakfast buffet.

King Room - Non-Smoking Room features 1 king bed, a 32-inch flat-screen HD TV, clocks with adapter for portable MP3, in-room safe to fit most laptops, coffee maker and mini-refrigerator. Guests can enjoy a complimentary full breakfast buffet.

King Room - Disability Access/Non-Smoking This mobility access room features a king bed, a 32-inch flat-screen TV, clocks with adapter for portable MP3, in-room safe, coffee maker and mini refrigerator. Guests can also enjoy a complimentary breakfast buffet.

About Best Western Center Inn

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Guest Reviews

7.3

Good

Location

The Best Western Center Inn is known for its convenient location according to guest reviews. It is close to ORF airport, job sites and various restaurants and shops. While it may not be right on the beach, it is only 15 miles away and a good option for those not wanting to stay in the busy beach areas. The hotel is easy to access and close to a Dunkin Donuts for coffee lovers. Some guests had trouble finding the hotel or navigating to their room, but overall it is considered a good location with decent surroundings.

Breakfast

Guests have mixed feelings about the breakfast at the Best Western Center Inn. Some are pleasantly surprised to find that there is breakfast available, while others are disappointed in the limited options or low quality. The breakfast is described as standard or simple, but with good variety and enjoyable options like biscuits and sausage gravy. Additionally, some guests praise the staff in charge of breakfast for their hospitality. There are also some complaints about breakfast not being provided at all or being reduced to a grab-and-go bag due to COVID-19. The breakfast area is described as small and sometimes crowded. Despite the mixed opinions, the hotel’s comfortable rooms and friendly staff help to make up for any shortcomings in the breakfast experience.

Rooms

The rooms at the Best Western Center Inn received mixed reviews from guests. While some described them as clean and comfortable with comfortable beds, others noted outdated furniture and some maintenance issues like broken molding or a hole in the wall. Many appreciated the cleanliness of the rooms and bathrooms, although a few guests did encounter issues like hair on towels or dirty bathroom floors. Some commented on the size of the rooms and bathrooms with a few guests finding them too small. A number of guests mentioned the hotel's location with some feeling it was a bit scary for families or unsafe. On the positive side, many appreciated the quiet rooms and courteous staff. Some families with children were thrilled that the rooms smelled fresh and were smoke-free. While a few guests encountered issues with long waits for check-in or difficulties in getting their rooms close together, most guests experienced smooth check-ins. Some guests noted amenities such as a pool on site or comfortable showers and others mentioned that the hotel's location made it easy to explore the area's many dining options. All in all, opinions seemed to vary widely based on the individual guest's perspective and experience.

Beds

When it comes to the beds at the Best Western Center Inn, guest reviews are a mixed bag. While many guests found the beds to be comfortable, others complained of worn-out mattresses that caused discomfort during their stay. Some even reported that they kept rolling into their bed partner due to sinking middles. However, for the most part, guests seemed to agree that the beds were at least okay, if not extra comfortable. The cleanliness of the beds was also frequently praised. Despite a few negative comments, it seems that the majority of guests were able to get a decent night's sleep at the Best Western Center Inn.

Cleanliness

Guests have mixed opinions regarding the cleanliness of Best Western Center Inn. Some found the rooms immaculate and clean with fresh bedding, while others complained of dirty towels, dirty floors and dirty bathrooms. The lobby and hallways were reported as being less clean and some guests even reported bugs in their rooms. Despite this, many guests appreciated the efforts of the friendly staff and enjoyed the comfort and spaciousness of their rooms. Some felt that the carpets could be better cleaned or replaced, but overall, the property was described as being reasonably clean and pleasant.

Staff

Best Western Center Inn boasts a friendly and welcoming staff who have gone above and beyond to ensure guests' comfort. From the warm and professional desk staff to the helpful front desk personnel, the staff's commitment to exceptional customer service is evident. The breakfast staff, including Cynthia and La Tiff, have been praised for their friendly and efficient service with many guests commending their exceptional customer service. However, a few guests reported encountering a grumpy attitude from certain staff members. Overall, the majority of guests enjoyed their interactions with the accommodating and hospitable staff at Best Western Center Inn.

Pool

Guests of the Best Western Center Inn can enjoy a pool on site, located in front of the building. While some guests found the pool to be small, others described it as decent in size and enjoyed the warm pool water. Unfortunately, due to COVID-19, the pool was not always open and closing times were considered too early by some guests. Families appreciated the opportunity for their kids to swim, although one guest was disappointed to find the pool out of order upon arrival. Some guests missed out on the pool experience entirely, as it was not available during their stay. However, despite some mixed experiences with the pool, guests consistently praised the cleanliness and great service provided by the hotel staff.

Parking

The parking situation at Best Western Center Inn has mixed reviews. Some guests found the parking lot well-lit and great, while others found it awkward to get into with small and few spaces, especially for those towing a boat. One guest had their vehicle vandalized and another experienced flooding up to their ankles where they parked. Others found the tight drive with a trailer manageable. Some guests suggested that priority should be given to parking spaces closest to their rooms and a few suggested that the parking lot could use a cleaning. Overall, guests may want to be cautious when parking at this hotel, but with some effort, they should be able to find a spot.

3 Star

Based on guest reviews, Best Western Center Inn may not be the ideal choice for a comfortable stay. Some guests were disappointed with the facilities and services offered and found the hotel to be run down, like a motel. Despite being rated as a 3-star hotel, some guests were of the opinion that it was not up to standard compared to others of its kind. However, some guests noted that the breakfast was simple but satisfying and the hotel was passable for a short stay. The high price was mentioned by some and others noted that families seemed to be living in the hotel which was rated 3.7 stars. Overall, while some guests found the hotel decent, many would not stay there again or recommend it to others.

Yes, Best Western Center Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Center Inn.

No, Best Western Center Inn doesn't allow dogs.

Yes, parking facilities are available at Best Western Center Inn.

No, Best Western Center Inn doesn't have a gym.

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