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Summary of reviewsGo Inn Vitória is well-regarded for its strategic location in the heart of Vitória, Brazil, offering convenience for both leisure and business travelers. Its proximity to key points of interest like shopping malls, judicial establishments, tourist attractions and public transportation options, along with nearby restaurants, supermarkets and pharmacies, makes it an ideal choice. Although some guests feel the neighborhood might initially seem less secure, the overall experience remains positive with many guests finding the security measures adequate.
The breakfast service at the hotel is generally well-received for its variety and quality with many guests enjoying the wide selection of tasty options. The attentiveness of the staff and the cleanliness of the breakfast area enhance the dining experience. However, there is room for improvement in terms of offering more variety, particularly in fresh juices and dietary options and managing the occasional overcrowding.
Dinner options receive mixed reviews with commendations for the high quality of food but criticisms on limited menu variety, service delays and portion sizes. Despite this, the homemade burgers and fish dishes are especially praised.
The rooms at Go Inn Vitória are widely appreciated for their cleanliness and comfort. Guests commend the large, comfortable beds and functional room arrangements, along with amenities like effective air conditioning and good water pressure. However, some guests note issues with room size, noise and occasional maintenance problems.
Cleanliness standards at the hotel are high, consistently praised by most guests. Minor concerns are occasionally noted, such as delayed room cleaning or missed spots, but these do not significantly detract from the overall positive impression.
The staff at Go Inn Vitória receive frequent praise for their friendliness, attentiveness and professionalism. Exceptional service from reception to housekeeping makes guests feel welcomed and well taken care of.
The hotel’s Wi-Fi service, however, receives mixed feedback. While some guests find it strong and reliable, others report issues with instability and weak signals in certain areas of the hotel.
The gym facilities are adequate for a basic workout, equipped with modern treadmills and weights. However, the gym's small size and limited variety of equipment are mentioned as drawbacks.
Parking is another positive aspect with ample, safe and easily accessible options. Some guests note tight spaces, which can be challenging for larger vehicles, but the convenience of on-site parking is widely appreciated.
Family travelers find the hotel accommodating with large beds and a dog-friendly policy making it suitable for group stays. Although some areas are noted as less safe for children, the overall family experience remains positive.
The beds at Go Inn Vitória are frequently highlighted for their size and comfort, contributing to a good night’s sleep. Cleanliness and quality of linens further enhance the sleeping experience.
In summary, Go Inn Vitória offers a convenient, clean and comfortable stay with high commendations for its staff, location and overall value. There are minor areas for improvement, but it remains a favorable choice for both leisure and business travelers visiting Vitória. Show more
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Categories
Family Friendly Hotel
Go Inn Vitoria is highly rated by families. It provides essential amenities and a comfortable environment for a family stay.
Hotel with Parking
The Go Inn Vitoria is a well-regarded hotel that provides parking for its guests. It is conveniently located and offers practical amenities, making it suitable for travelers seeking parking convenience.
Accessible Hotel
Go Inn Vitória is wheelchair accessible and provides an elevator for easy access to all floors. It offers accessible parking and rooms for disabled guests. Braille signage is also available to assist visually impaired guests.
3-Star Hotel
This hotel provides excellent value and outstanding service, as well as impressive facilities and cleanliness. It features a fitness center, business center, and free Wi-Fi. Guests appreciate the affordable rates without compromising on quality and comfort.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Gym
Room Types
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as city views. The unit offers 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
For travelers seeking convenience and accessibility, Go Inn Vitória is strategically located in the heart of Vitória, Brazil. Guests have overwhelmingly praised the hotel's prime location, highlighting its proximity to numerous key points of interest, including the Vitória Shopping Mall, major judicial establishments and essential tourist attractions. The area offers easy access to public transportation, making it straightforward to reach the beach, local markets and leisure spots.
Visitors appreciate the convenience of having restaurants, supermarkets and pharmacies close by, creating an environment conducive to both short and extended stays. The hotel's setting is described as calm and quiet, contributing to a comfortable and restful experience for guests. Business travelers, in particular, benefit from the hotel’s ideal location near corporate and governmental offices, as well as convention centers.
However, some reviews indicate that the neighborhood might seem unsettling to new visitors, especially since it is adjacent to a community that some consider less secure. While some guests have noted concerns about safety and the visual aspect of the surrounding streets, most agree that these factors did not significantly impact their overall stay. Indeed, many guests found the security measures sufficient and did not experience any issues.
Overall, Go Inn Vitória offers a clean and comfortable stay with a highly commendable cost-benefit ratio, making it a favorable choice for both leisure and business travelers looking to explore Vitória and its offerings.
Breakfast
The breakfast at Go Inn Vitória has received a mix of reviews from guests, but the majority tend to lean towards positive feedback. Many guests describe the breakfast as very good, well-served and organized with a decent variety of options that include tasty choices like delicious chocolate cake. It appears that the breakfast offerings often meet or exceed expectations with some highlighting it as excellent, superb and even a highlight of their stay due to its satisfactory and varied options.
The staff and service associated with breakfast earn high marks for their kindness and attentiveness, further enhancing the breakfast experience. Guests appreciate the cleanliness of the breakfast area and the prompt replenishment of food items. Several reviews mention the breakfast's value for the price, adding to the hotel's appeal as a cost-effective option.
However, not all comments are glowing. Some guests noted that the breakfast could benefit from more variety, particularly in terms of fresh juices, fruits and dietary options. The breakfast space has been described as insufficient for the number of guests, leading to crowding and a somewhat chaotic environment at times. There were also instances where the breakfast ran out of popular items and on a few occasions, the quality did not align with the expectations set by the hotel's rating.
Overall, Go Inn Vitória seems to offer a breakfast that is generally well-received with its tasty and varied offerings praised by many, though there are areas for potential improvement to enhance guest satisfaction even further.
Dinner
Guests at Go Inn Vitória offer mixed reviews about the hotel's dinner offerings. On the positive side, many appreciate the high quality of food provided, noting that dishes like homemade burgers and fish are especially delicious. The restaurant's food generally receives commendations for being tasty with homestyle appeal and the availability of lunch and dinner is convenient for travelers who prefer to dine in.
However, some guests note areas for improvement. The restaurant menu is seen as limited and service during peak hours can result in delays due to understaffing. The portions are sometimes regarded as small relative to their price with some diners considering the meals and conveniences offered to be overpriced. Additionally, the lack of a telephone for the restaurant and its limited operating hours may inconvenience some visitors.
Overall, while the quality of food is often praised, there is room for improvement in service efficiency and menu variety at Go Inn Vitória's dinner service.
Rooms
When it comes to the rooms at Go Inn Vitória, the overall feedback is quite balanced, leaning heavily towards satisfaction with some notable areas for improvement. Positively, guests consistently highlight the hotel's room cleanliness and comfort. Rooms, albeit varied in size, mostly offer a cozy and welcoming atmosphere with many praising the large, comfortable beds and functional room arrangements.
Guests often describe the beds as large and comfortable, ensuring a good night's sleep. Room amenities such as effective air conditioning, good water pressure in showers and clean linens further contribute to a satisfactory stay. Many find the accommodations exceeding their expectations in terms of comfort and quality, especially for short stays or overnight visits.
However, there are several notable concerns that surfaced frequently. The most common of these are the small room sizes, which some guests found cramped and limiting in terms of space. Noise issues were also prevalent with guests reporting thin walls and noise from adjacent rooms or the air conditioning units. Maintenance issues such as faulty air conditioners, broken fixtures and intermittent musty or cigarette smells have also been mentioned, suggesting the need for improved upkeep.
Some specific details drew mixed reactions, such as the bathroom sink's location outside the bathroom and minor inconveniences like the lack of blankets or poor room soundproofing. Despite these issues, many guests found the rooms to be a good value for money, appreciating the comfortable and clean environment that Go Inn Vitória offers.
Overall, Go Inn Vitória provides a pleasant stay with clean, comfortable rooms, though there is room for improvement in space, maintenance and noise management to enhance the guest experience.
Beds
The reviews for beds at Go Inn Vitória paint a mixed yet largely positive picture. Guests frequently highlight the size and comfort of the beds, often describing them as large, spacious and incredibly comfortable. Words like "huge," "wonderful," and "super comfortable" are consistently used to describe the sleeping arrangements, suggesting that many visitors enjoyed their rest. Cleanliness also receives commendation with multiple mentions of clean beds and rooms. Additionally, the comfort of the pillows and the quality of the linens contribute to a cozy sleeping experience.
However, not everyone was fully satisfied. A few guests pointed out issues such as old mattresses, broken springs and beds that were not very new. Some even reported deep sides and uncomfortable mattresses, detracting from their overall experience. Occasionally, beds that were described as "reasonable" or "disappointing" add to the mixed feedback.
Despite these occasional remarks, the majority of visitors seem pleased with the bed quality, highlighting it as one of the strengths of Go Inn Vitória. The positive phrases overwhelmingly focus on comfort, size and overall satisfaction with the sleeping arrangements, making it a reliable choice for a restful stay.
Cleanliness
Travelers commend Go Inn Vitória for its excellent cleanliness standards. Many guests highlight rooms that are consistently very clean and organized with impeccable attention to detail. The bathroom facilities also receive praise for their cleanliness and good maintenance. Additionally, the hotel environment as a whole is described as clean and cozy with facilities that are well-maintained. Daily cleaning and changing of bath towels further enhance the guests' experience.
Although the majority of the feedback is positive, a few reviews mention occasional lapses in cleaning, such as delayed room cleaning or missed spots like dust under the bed. Some guests also noted issues with unpleasant smells or instances where towels and linens were not adequately freshened.
Overall, Go Inn Vitória maintains a high standard of cleanliness and organization, leaving guests with a comfortable and pleasant stay. The efficient and friendly staff further adds to the positive experience, ensuring that any minor issues are promptly addressed.
Staff
Go Inn Vitória receives frequent praise for its exceptional staff, consistently noted for their friendliness, attentiveness and professionalism. From the reception to housekeeping, guests find the team organized and supportive across all areas. Employees like Cássia, Fabrício, Daiane and Jean receive special mentions for their outstanding customer service.
Reviewers commend the polite and helpful nature of the staff, who are always willing to assist and ensure a comfortable stay. The hotel's reception service is often highlighted for its prompt and courteous approach with quick check-ins and effective problem resolution.
While most feedback is positive, a few guests have encountered less satisfactory service, describing some staff members as unkind or lacking professionalism. However, such instances seem rare compared to the overwhelmingly positive experiences reported.
Overall, the staff at Go Inn Vitória is dedicated to providing excellent service, making guests feel welcomed and well taken care of throughout their stay.
Wi-Fi
Visitors to Go Inn Vitória have had mixed experiences with the hotel's Wi-Fi connectivity. On the positive side, several guests appreciated the good Wi-Fi signal in their rooms, noting it was sufficient for everyday activities like browsing and watching videos. Some even described the Wi-Fi as excellent, particularly highlighting its suitability for work-related tasks. However, the overall impression is marred by numerous reports of instability and weak signals, especially in certain rooms and areas within the hotel. Issues such as the Wi-Fi only working well in the reception area, frequent signal drops and initial connection problems were common complaints. While the Wi-Fi occasionally proved to be functional and satisfactory, many guests felt the service could see significant improvements to ensure a more consistent and reliable internet experience throughout the premises.
Gym
The gym at 'Go Inn Vitória' has received mixed feedback from guests with several positive aspects highlighted. The gym is equipped with modern treadmills and weights, offering decent facilities for a basic workout. Guests appreciated the presence of treadmills, elliptical machines and weights, which are all in good condition and modern. Additionally, the cleanliness of the gym was noted positively by some reviewers.
However, the gym's small size and limited variety of equipment were frequently mentioned. It is described as having a few pieces of equipment and in some cases, being somewhat cramped. The location of the gym, positioned in front of the elevator, was also pointed out as less than ideal. Despite these drawbacks, the gym is acknowledged as a useful amenity within the hotel, contributing to the overall convenience for guests.
Parking
Go Inn Vitória provides a variety of parking options, praised by many guests for being free and easily accessible. The hotel offers covered and private parking, ensuring that vehicles remain safe. The parking garage is conveniently located within the hotel and is accessible via an elevator, making it easy to reach. Multiple reviewers appreciated the ample and good-quality parking facilities, noting that the garage can accommodate larger vehicles like pickup trucks.
However, some guests found the parking garage to be tight with limited maneuvering space, which could be challenging for larger vehicles. In some instances, parking spaces were occupied, forcing guests to park outside. Despite these few drawbacks, the majority of the comments highlight the convenience and ease of having an internal, free parking option, adding to the overall positive experience at the Go Inn Vitória.
Family
The Go Inn Vitória receives positive feedback from families, especially for its service and suitability for family stays. Guests appreciate the family suite and large beds, which offer comfort and convenience. The hotel accommodates groups and is dog-friendly, making it an attractive option for those traveling with pets. Many have found that the hotel meets their needs effectively, contributing to overall satisfaction. However, there are notes that some environments are not safe for kids and the rooms may not always accommodate families. Despite these concerns, guests are likely to recommend the hotel to friends and family due to the attentive service and family-friendly features.
3 Star
Go Inn Vitória is a straightforward business hotel that offers a good cost-benefit ratio, making it an acceptable choice for budget-conscious travelers. It features a convenient location and satisfactory cleanliness, which are often praised by guests. While it may not be suited for romantic getaways due to its lack of coziness, it does cater well to business travelers with its functional amenities, including an adequate gym.
The hotel’s structure is standard for its three-star rating: simple and functional without luxurious frills. Although some guests found the breakfast to be below three-star standards, others highlighted the fair pricing as a significant advantage. Additionally, Wi-Fi is available with a free but slow option and a faster, paid alternative.
One downside is the limited language support, as the staff mainly speaks Brazilian Portuguese and there are mixed reviews regarding the cleanliness. Parking can also be a challenge as street spaces are difficult to find. Despite these minor drawbacks, Go Inn Vitória remains a reasonable choice for those prioritizing cost-effectiveness over luxury.
Dog Friendly
Go Inn Vitória stands out for its exceptional pet-friendly services. Guests praise the warm and professional staff, highlighting the cleanliness and overall quality of the hotel. One employee, Fabrício, is particularly noted for his outstanding service. The hotel offers an early check-in option and a delicious breakfast, which guests greatly appreciate.
For those traveling with pets, the treatment is remarkably positive. Pets are accepted with enthusiasm and even receive a welcome kit that includes special items, such as a bone-shaped treat and a diaper. While there is an additional fee of 50.00 for accommodating pets, it is generally seen as fair given the quality of care and hospitality provided. The hotel also requires a vaccine card for pets, ensuring a safe environment for all guests and their furry companions.
Despite a few mentions of disregard for pets, the overall consensus is that Go Inn Vitória is an excellent choice for travelers with dogs, as pets are not only allowed but genuinely welcomed and well-treated.
No, Go Inn Vitória doesn't have any pool.
No, a spa isn't available at Go Inn Vitória.
Yes, Go Inn Vitória welcomes dogs.
Yes, parking facilities are available at Go Inn Vitória.