Golden Tulip Porto Vitória
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Summary of reviewsGolden Tulip Porto Vitória receives considerable acclaim for its exceptional location, which is strategically positioned for easy access to key tourist attractions, Shopping Vitória, the Third Bridge and the downtown area. The peaceful and safe neighborhood delights guests with beautiful ocean views and landmarks like the Penha Convent. While navigating the immediate area can be challenging without a car, the location’s advantages are significantly lauded.
The breakfast service consistently impresses with its extensive and varied options, including made-to-order items like omelettes and tapiocas. Guests appreciate the high quality, abundance of choices and catering to dietary needs, making it a highlight of the hotel experience. The breakfast environment is clean and inviting, further elevating the positive feedback.
Dinner at the hotel's restaurant receives mixed reviews. While many guests enjoy the well-prepared cuisine at reasonable prices and commend the helpfulness of the dining staff, some note limited menu choices, occasional food quality inconsistencies and service delays. Despite these issues, the restaurant often delivers a gratifying dining experience.
Rooms at Golden Tulip Porto Vitória receive high praise for their spaciousness, cleanliness and beautiful views. Guests particularly appreciate the comfortable beds, effective soundproofing and modern conditions of the rooms. However, there are occasional mentions of outdated facilities and minor maintenance issues that could benefit from improvement.
The hotel's cleanliness standards are generally well-regarded with many guests complimenting the immaculate rooms and well-maintained common areas. However, some feedback indicates sporadic lapses in thorough cleaning and maintenance, particularly in bathrooms and corridors.
Staff at Golden Tulip Porto Vitória are frequently commended for their exceptional service, friendliness and attentiveness across all departments. Special mentions of individual staff members highlight the high level of hospitality and customer care, significantly enhancing the guest experience.
The Wi-Fi service, although available, receives mixed reviews. While some guests find it adequate for general use, many experience slow, unstable connections, particularly during peak hours, which could benefit from enhancements to meet guest expectations.
The gym at Golden Tulip experiences mixed feedback. Some guests appreciate its functionality, but others criticize its small size, outdated equipment and poor air conditioning. Guests suggest that renovations and better maintenance could improve the gym facilities.
The pool area garners positive remarks for its pleasant and organized setting, beautiful views and cleanliness. However, some guests find the pool small and occasionally crowded with maintenance and temperature inconsistencies noted. Despite these drawbacks, the pool remains a valued hotel amenity.
Parking at the hotel elicits mixed reactions. While valet service is praised for its friendliness and safety, the outsourced parking system is seen as complicated and cumbersome. Some guests express that parking charges should be incorporated into the room rate for added convenience.
Overall, Golden Tulip Porto Vitória delivers a comfortable and enjoyable stay with standout features including its location, breakfast, room comfort, cleanliness and staff service. Addressing the minor criticisms could further elevate the guest experience.
Categories
The breakfast service consistently impresses with its extensive and varied options, including made-to-order items like omelettes and tapiocas. Guests appreciate the high quality, abundance of choices and catering to dietary needs, making it a highlight of the hotel experience. The breakfast environment is clean and inviting, further elevating the positive feedback.
Dinner at the hotel's restaurant receives mixed reviews. While many guests enjoy the well-prepared cuisine at reasonable prices and commend the helpfulness of the dining staff, some note limited menu choices, occasional food quality inconsistencies and service delays. Despite these issues, the restaurant often delivers a gratifying dining experience.
Rooms at Golden Tulip Porto Vitória receive high praise for their spaciousness, cleanliness and beautiful views. Guests particularly appreciate the comfortable beds, effective soundproofing and modern conditions of the rooms. However, there are occasional mentions of outdated facilities and minor maintenance issues that could benefit from improvement.
The hotel's cleanliness standards are generally well-regarded with many guests complimenting the immaculate rooms and well-maintained common areas. However, some feedback indicates sporadic lapses in thorough cleaning and maintenance, particularly in bathrooms and corridors.
Staff at Golden Tulip Porto Vitória are frequently commended for their exceptional service, friendliness and attentiveness across all departments. Special mentions of individual staff members highlight the high level of hospitality and customer care, significantly enhancing the guest experience.
The Wi-Fi service, although available, receives mixed reviews. While some guests find it adequate for general use, many experience slow, unstable connections, particularly during peak hours, which could benefit from enhancements to meet guest expectations.
The gym at Golden Tulip experiences mixed feedback. Some guests appreciate its functionality, but others criticize its small size, outdated equipment and poor air conditioning. Guests suggest that renovations and better maintenance could improve the gym facilities.
The pool area garners positive remarks for its pleasant and organized setting, beautiful views and cleanliness. However, some guests find the pool small and occasionally crowded with maintenance and temperature inconsistencies noted. Despite these drawbacks, the pool remains a valued hotel amenity.
Parking at the hotel elicits mixed reactions. While valet service is praised for its friendliness and safety, the outsourced parking system is seen as complicated and cumbersome. Some guests express that parking charges should be incorporated into the room rate for added convenience.
Overall, Golden Tulip Porto Vitória delivers a comfortable and enjoyable stay with standout features including its location, breakfast, room comfort, cleanliness and staff service. Addressing the minor criticisms could further elevate the guest experience.
Romantic Hotel
This hotel in Vitória offers great amenities and service, ensuring a comfortable and romantic stay. Its prime location and elegant ambiance contribute to a memorable experience for couples.
Hotel with Swimming Pool
This hotel features an outdoor pool and is located in front of Praça do Papa with views of Baía de Vitória. It is a stylish, contemporary retreat. Travelers' Choice Awards 2024 placed this hotel in the top 10% worldwide.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, ensuring guests stay connected. It is located in front of Praça do Papa, providing a relaxing environment with a view of Baía de Vitória.
Hotel with Parking
While technically in Puteaux, this hotel is a highly-rated option near Vitória, known for offering parking facilities. It also features amenities such as a swimming pool and gym.
Accessible Hotel
Golden Tulip Porto Vitória features an elevator and is accessible for people with reduced mobility. The hotel provides facilities for disabled persons and is generally wheelchair accessible.
Hotel with Gym
As part of the Golden Tulip brand, this hotel likely includes a well-equipped fitness center for guests. This makes it a good choice for travelers looking to maintain their fitness routine.
4-Star Hotel
This hotel offers modern accommodations with LCD cable TV. It features an outdoor swimming pool, sauna, and private parking. Guests appreciate the great breakfast, professional service, and clean, spacious rooms with ocean views. Its convenient location near Vitória's waterfront is also a plus.
Hotel with Outdoor Pool
The hotel boasts an outdoor pool complex perfect for both exercise and relaxation. It offers stunning views of Bahia de Vitória and includes a convenient poolside snack bar and sauna access.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Guest Reviews
The reviews for the 'Golden Tulip Porto Vitória' highlight its exceptional location as one of the hotel's key strengths. Guests frequently mention the hotel's proximity to Shopping Vitória, the Third Bridge and several tourist attractions, making it convenient for both leisure and business travelers. The location is praised for its easy access to downtown Vitória, as well as to malls, restaurants and the beach, though some note that the immediate area is sparse on foot-friendly activities and requires a car for easier navigation.
Reviewers also appreciate the hotel's strategic position in a tranquil and safe neighborhood with beautiful views of the ocean, the cityscape and notable landmarks like the Penha Convent. The hotel’s infrastructure, including spacious and clean rooms, leaves a positive impression, complementing the advantageous location.
While there are occasional mentions of the difficulty in navigating the area without a vehicle, especially for those unfamiliar with the surroundings, the overall sentiment leans heavily toward the convenience and strategic placement of the hotel within Vitória.
The breakfast at Golden Tulip Porto Vitória consistently receives high praise from guests, noted for its excellence and variety. Many reviews highlight the presence of fresh, made-to-order items such as omelettes and tapiocas, adding a personalized touch to the morning meal. Guests frequently describe the breakfast as "wonderful," "amazing," and "exceptional," appreciating the abundance of options including sweets, savory items, fruits and drinks. Varied and plentiful, the breakfast caters to different dietary needs with gluten-free and lactose-free choices available. Several comments mention that the breakfast is very well served, rich and diversified, akin to a five-star experience. Positive mentions also include the high quality of the food, the impeccable service from staff and the clean and pleasant breakfast environment.
However, a few guests suggested room for improvement, citing wishes for more diverse or higher quality items on occasion. Despite these minor critiques, the overwhelming consensus lauds the breakfast service, making it a standout feature of the stay at this hotel. The breakfast at Golden Tulip Porto Vitória offers a delightful start to the day, consistently exceeding guests' expectations with its generous variety and excellent quality.
Golden Tulip Porto Vitória offers a mixed dining experience for its guests. The hotel's restaurant has many positive remarks for its dinner with several guests praising the quality of the cuisine and mentioning that the meals they ordered were very good and available at reasonable prices. The dinner buffet and à la carte options have been highlighted as very good with affordable pricing and some diners have enjoyed delicious meals served promptly. The restaurant staff received commendations for being top-notch, particularly noting the helpfulness of the night's cook.
On the downside, some guests expressed dissatisfaction with the limited menu choices and the increased prices, which do not always align with the quality of the dishes. There were complaints about slow and sometimes neglectful service, along with the inconsistency of food quality. Some guests found the food to be poorly prepared with specific criticism aimed at certain dishes like a tough ribeye steak and raw rice.
Additionally, there were issues with the maintenance of the menu, such as discrepancies in the fidelity of the dishes served. The restaurant service also faced criticism for its organization and efficiency with reports of long wait times for meals and errors in food orders. The atmosphere experienced minor complaints, including a cold air conditioning setting and noise during breakfast.
Overall, while the Golden Tulip Porto Vitória's restaurant can offer a very good dining experience with commendable food and service at times, there are areas in need of improvement to ensure a consistently high-quality dining experience for all guests.
Golden Tulip Porto Vitória has received a wealth of positive feedback regarding its rooms from guests who have stayed there. Many have praised the spaciousness of the accommodations, noting that the rooms are large and well-organized, providing ample space for luggage and personal belongings. The rooms offer beautiful views, particularly of the ocean and landmarks like Convento da Penha, which add an extra layer of enjoyment to the stay.
Guests frequently comment on the comfort of the beds, which are described as large, cozy and conducive to a restful night's sleep. The rooms are also noted for their cleanliness with many reviewers appreciating the modern and well-maintained conditions despite some occasional mentions of outdated furniture or facilities. The bathrooms, often equipped with great showers and ample space, complement the overall room experience.
The hotel's soundproofing is another highlight, ensuring a quiet and peaceful environment. Many rooms are described as airy and well-ventilated, adding to the overall comfort. Additionally, the central air conditioning is frequently mentioned as effective and convenient.
Despite these positives, some guests have pointed out areas for improvement. Issues such as weak lighting, outdated facilities and occasional maintenance problems like faulty doorknobs, broken faucets or poor ventilation were noted. Some rooms have also been reported to have a musty smell or insufficient cleaning during the stay. The television and other amenities like outlets and room lighting could use updates according to several reviews.
In summary, the rooms at Golden Tulip Porto Vitória largely meet and often exceed guest expectations with their spaciousness, comfort and beautiful views, though minor improvements in maintenance and updates to some facilities could enhance the overall experience even further.
The beds at Golden Tulip Porto Vitória have received a variety of remarks from guests with many highlighting their comfort and spaciousness. Numerous reviews praise the beds for being extremely comfortable, large and well-maintained with descriptions such as "king-sized," "super comfortable," and "spectacular" frequently mentioned. The bedding, including pillows, also received positive feedback for being clean and cozy.
However, not all comments were entirely favorable. Some guests noted issues with the mattresses, pointing out that they were old, stiff or sunken with a few even describing them as terrible and needing replacement. Instances of mattresses being deformed or out of shape were also highlighted. Concerns were mentioned about some beds being smaller than expected or that two single beds were put together to form a king-sized bed, creating an uncomfortable seam.
Despite these issues, the overall sentiment leans towards positive experiences with the beds, as many guests reported restful and pleasant stays due to the comfort and convenience of the bedding provided.
Golden Tulip Porto Vitória has generally received favorable feedback regarding cleanliness from its guests. Many reviews praise the hotel's cleanliness, highlighting well-maintained and immaculate rooms, spotless towels and frequently changed bed linens. Guests describe the rooms as clean, cozy, comfortable and filled with charming details, contributing to an inviting atmosphere. Common areas like the lobby and facilities also receive compliments for being clean and well-organized.
Despite the positive feedback, some reviews do note areas needing improvement. Common critiques include occasional mold in bathroom tiles, lapses in thorough cleaning of showers and ceilings and the need for better maintenance of corridors and hallways. Additionally, some guests mentioned specific issues such as musty smells, dated rooms and occasional delays in room cleaning services.
The hotel staff receives high marks for their polite and helpful demeanor and the overall service is often described as excellent. However, there are mentions of the cleaning frequency needing more consistency, particularly during high occupancy periods.
In summary, while Golden Tulip Porto Vitória excels in maintaining a generally high standard of cleanliness with dedicated staff, there are intermittent areas for improvement, especially regarding bathroom upkeep and ensuring consistent cleaning schedules.
Golden Tulip Porto Vitória boasts a highly commendable staff, consistently earning praise for their exceptional service. The breakfast team is notably excellent with staff across the board described as very attentive, friendly and efficient. The reception staff stand out for their kindness and efficiency with many guests highlighting their promptness and helpfulness. Alcira, Joab and other key employees, such as Mykael and Kaike, receive special mentions for their outstanding service and proactive approach.
Guests frequently appreciate the politeness and welcoming nature of the hotel staff, from those at the front desk to the restaurant and housekeeping teams. The employees' attention to detail, professionalism and cordiality significantly enhance the guest experience. Many reviews specifically commend the team for being super attentive, available and willing to assist with any needs, reflecting a high level of hospitality and customer service.
Critiques are few but note the necessity for some staff to improve in terms of efficiency and cordiality. Despite this, the overall impression remains overwhelmingly positive with staff friendliness and helpfulness being a defining feature of the hotel. The combined efforts of the well-trained, polite and supportive staff make Golden Tulip Porto Vitória a preferred destination for travelers seeking both comfort and exceptional service.
Golden Tulip Porto Vitória offers Wi-Fi which, according to guest reviews, varies significantly in quality. On a positive note, some guests found the Wi-Fi to be good, fast and with a stable connection, describing it as appropriate for general use. Furthermore, the availability of Wi-Fi is acknowledged and several guests appreciated the good internet signal and connection.
However, many reviews indicate that the hotel's internet service is often problematic. Descriptions such as slow, unstable and intermittent are common with multiple accounts of the Wi-Fi not working in rooms or on certain floors. Issues with the connection are particularly prominent during peak evening hours, making it difficult to perform tasks, especially for those looking to work remotely.
In summary, while there are instances of positive feedback regarding the Wi-Fi at Golden Tulip Porto Vitória, the majority of experiences suggest that improvements are necessary to ensure a consistently reliable and high-speed internet connection for all guests.
The gym at Golden Tulip Porto Vitória has garnered mixed feedback from its guests. On the positive side, several reviews appreciated the gym, noting it as good or great. Some guests found the gym to be functional, satisfactory and even spacious and clean with plenty of available equipment.
However, the majority of feedback highlighted several areas that need improvement. Many found the gym to be very small with reports of it being able to accommodate only up to three people comfortably. Issues with the air conditioning not working properly were also noted, making workouts less comfortable. Guests frequently mentioned that the gym is old and in need of renovation and maintenance with much of the equipment being either outdated, non-adjustable or under maintenance. The limited options of machines, dumbbells and weights left some guests wanting more and there were calls for additional amenities like a water cooler and better structured hours of operation.
Despite some guests finding the gym satisfactory and functional, the overall consensus suggests that it could benefit from significant improvements to match the rest of the hotel's facilities.
The pool at Golden Tulip Porto Vitória garners mixed reviews from guests, but there's a lot of positivity surrounding it. The words "nice," "pleasant," and "great" are frequently used to describe both the pool and the pool area, emphasizing its appeal. Guests appreciated the "beautiful" and "organized" setting, often noting the lovely views from the pool area, which is described as a highlight of the hotel.
Several reviews applaud the pool’s cleanliness and commend the hotel for maintaining a well-kept area. Additionally, the heated pool is a noted feature, although there were occasional issues mentioned with its functionality. Despite some guests finding the pool to be too cold, others found the water temperature pleasant and the heated option satisfactory when available.
On the downside, there are recurring comments about the pool being small and crowded, particularly for the hotel's size. Maintenance appears to be a concern for some with descriptions of the pool needing cleaning and better care. The pool bar drew mixed feedback as well; while it added to the leisure experience, there were critiques about staffing and operational hours.
Overall, the pool at Golden Tulip Porto Vitória seems to be a valued amenity with its share of strengths and areas needing attention. The beautiful setting and generally positive guest experiences make it a noteworthy aspect of the hotel.
Golden Tulip Porto Vitória offers several parking options, though guests have mixed feelings about them. The valet parking service is generally praised for being friendly and helpful, providing a safe option for those who choose it. Affordable parking rates are noted, although some guests believe that parking charges should be included in the room rate, especially given the hotel’s premium status.
Many reviewers find the outsourced parking system a bit complicated and not well-organized with some even describing it as confusing. The garage system is described as complex and, at times, cramped. Additionally, the parking area is not entirely covered, which means cars can be exposed to the sun. There’s feedback about the parking location being slightly inconvenient, as it is a bit far from the hotel entrance.
Despite these challenges, parking availability is generally good, though some guests encountered difficulty finding a spot in the evening. The idea of separate parking fees leaves some guests feeling surprised or bothered and they suggest that complimentary parking would improve their experience. Overall, while the parking services at Golden Tulip Porto Vitória are functional and reasonably priced, there is room for improvement in terms of convenience and structure.
Golden Tulip Porto Vitória offers a compelling stay, though guest reviews suggest mixed feelings regarding its four-star rating. The hotel presents a generally luxurious experience and boasts a location that many consider privileged. Many appreciated the friendly and respectable staff, as well as the comfortable accommodations provided. Experiences here are often described as perfectly fitting within four-star expectations and some guests even regarded it as worthy of five stars.
Guests frequently highlighted the quality of the breakfast and the overall experience as very good. They were, however, divided on whether it fully met the criteria of a four-star hotel. While some found it excellent and luxurious, others felt the accommodations and breakfast did not fully align with four-star standards. Some issues such as a broken air conditioner and a lack of unique menu offerings in the restaurant were noted.
In terms of service, the management was praised for maintaining satisfactory standards, yet there were a few lapses in communication, particularly regarding COVID-19 safety measures. Overall, while Golden Tulip Porto Vitória offers a pleasurable stay and meets many four-star criteria, some aspects leave room for improvement.
The Golden Tulip Porto Vitória in Brazil receives positive reviews for its accessibility features. Guests praised the hotel for being well-suited for people with mobility issues and appreciated that the infrastructure accommodates wheelchairs with ease, including elevators. The property's location also contributes significantly to its accessibility, being easily reachable from other neighborhoods and Vila Velha, supported by a good transportation network. Visitors found comfort in the hotel's design and highlighted the overall ease of access around the facility. However, a few guests pointed out that the corridors have automatically controlled lighting that can be unreliable and noted the need for better maintenance and cleaning in common areas. Additionally, some were unclear about the hotel's policy regarding extra charges, such as fees for an extra bed for children. Overall, the hotel effectively supports accessibility, albeit with minor areas for improvement in maintenance and transparency on extra charges.
The Golden Tulip Porto Vitória offers a beautiful outdoor pool area that many guests have found quite appealing. The pool is frequently described as beautiful, lovely, great and wonderful with a pleasant and very good surrounding area. Reviewers appreciate the excellent sun exposure and the spectacular sea view from the pool area.
The adjacent gym also receives positive mentions, contributing to the overall appeal of the recreational facilities. However, some guests have pointed out that the pool can be cold and suggested that it might benefit from heating to enhance usability. There were a few remarks about the pool's cleanliness, indicating that it is generally clean but occasionally might require more attention.
In summary, the outdoor pool at Golden Tulip Porto Vitória is a major highlight with its beautiful aesthetic and great location, though temperature adjustments could potentially improve the guest experience.
Golden Tulip Porto Vitória offers a delightful experience for honeymooners and couples celebrating special occasions. The staff is attentive and goes the extra mile to ensure that guests have a memorable stay, frequently preparing treats and special decorations for anniversaries and honeymoons. Guests have noted how the rooms are beautifully decorated and impeccably clean, enhancing the romantic atmosphere. The hotel's efforts in creating a special experience for newlyweds are evident and highly appreciated, making it an excellent choice for couples looking to celebrate love and milestones.
Golden Tulip Porto Vitória offers an enchanting experience for couples, boasting a romantic ambiance throughout the hotel. Guests frequently highlight the stunning views from their rooms, particularly the picturesque sights of the Terceira Ponte (Third Bridge) which are perfect for appreciating both sunrise and sunset. The rooms are described as having a cozy and pleasant environment with beautiful furniture and thoughtful, romantic decorations, including cute messages that add a personalized touch to their stay.
Special occasion celebrations, such as honeymoons and wedding anniversaries, are commonly mentioned with the hotel providing exceptional service to make these moments memorable. The atmosphere is intimate and inviting, ideal for couples looking for a romantic getaway. Guests also note the meticulous care in cleaning, ensuring a comfortable and pleasant stay.
In essence, Golden Tulip Porto Vitória is celebrated for its romantic appeal, breathtaking views and exceptional service, making it a top choice for couples seeking a special and intimate experience.
Location Show Map
Location
Reviewers also appreciate the hotel's strategic position in a tranquil and safe neighborhood with beautiful views of the ocean, the cityscape and notable landmarks like the Penha Convent. The hotel’s infrastructure, including spacious and clean rooms, leaves a positive impression, complementing the advantageous location.
While there are occasional mentions of the difficulty in navigating the area without a vehicle, especially for those unfamiliar with the surroundings, the overall sentiment leans heavily toward the convenience and strategic placement of the hotel within Vitória.
Breakfast
However, a few guests suggested room for improvement, citing wishes for more diverse or higher quality items on occasion. Despite these minor critiques, the overwhelming consensus lauds the breakfast service, making it a standout feature of the stay at this hotel. The breakfast at Golden Tulip Porto Vitória offers a delightful start to the day, consistently exceeding guests' expectations with its generous variety and excellent quality.
Dinner
On the downside, some guests expressed dissatisfaction with the limited menu choices and the increased prices, which do not always align with the quality of the dishes. There were complaints about slow and sometimes neglectful service, along with the inconsistency of food quality. Some guests found the food to be poorly prepared with specific criticism aimed at certain dishes like a tough ribeye steak and raw rice.
Additionally, there were issues with the maintenance of the menu, such as discrepancies in the fidelity of the dishes served. The restaurant service also faced criticism for its organization and efficiency with reports of long wait times for meals and errors in food orders. The atmosphere experienced minor complaints, including a cold air conditioning setting and noise during breakfast.
Overall, while the Golden Tulip Porto Vitória's restaurant can offer a very good dining experience with commendable food and service at times, there are areas in need of improvement to ensure a consistently high-quality dining experience for all guests.
Rooms
Guests frequently comment on the comfort of the beds, which are described as large, cozy and conducive to a restful night's sleep. The rooms are also noted for their cleanliness with many reviewers appreciating the modern and well-maintained conditions despite some occasional mentions of outdated furniture or facilities. The bathrooms, often equipped with great showers and ample space, complement the overall room experience.
The hotel's soundproofing is another highlight, ensuring a quiet and peaceful environment. Many rooms are described as airy and well-ventilated, adding to the overall comfort. Additionally, the central air conditioning is frequently mentioned as effective and convenient.
Despite these positives, some guests have pointed out areas for improvement. Issues such as weak lighting, outdated facilities and occasional maintenance problems like faulty doorknobs, broken faucets or poor ventilation were noted. Some rooms have also been reported to have a musty smell or insufficient cleaning during the stay. The television and other amenities like outlets and room lighting could use updates according to several reviews.
In summary, the rooms at Golden Tulip Porto Vitória largely meet and often exceed guest expectations with their spaciousness, comfort and beautiful views, though minor improvements in maintenance and updates to some facilities could enhance the overall experience even further.
Beds
However, not all comments were entirely favorable. Some guests noted issues with the mattresses, pointing out that they were old, stiff or sunken with a few even describing them as terrible and needing replacement. Instances of mattresses being deformed or out of shape were also highlighted. Concerns were mentioned about some beds being smaller than expected or that two single beds were put together to form a king-sized bed, creating an uncomfortable seam.
Despite these issues, the overall sentiment leans towards positive experiences with the beds, as many guests reported restful and pleasant stays due to the comfort and convenience of the bedding provided.
Cleanliness
Despite the positive feedback, some reviews do note areas needing improvement. Common critiques include occasional mold in bathroom tiles, lapses in thorough cleaning of showers and ceilings and the need for better maintenance of corridors and hallways. Additionally, some guests mentioned specific issues such as musty smells, dated rooms and occasional delays in room cleaning services.
The hotel staff receives high marks for their polite and helpful demeanor and the overall service is often described as excellent. However, there are mentions of the cleaning frequency needing more consistency, particularly during high occupancy periods.
In summary, while Golden Tulip Porto Vitória excels in maintaining a generally high standard of cleanliness with dedicated staff, there are intermittent areas for improvement, especially regarding bathroom upkeep and ensuring consistent cleaning schedules.
Staff
Guests frequently appreciate the politeness and welcoming nature of the hotel staff, from those at the front desk to the restaurant and housekeeping teams. The employees' attention to detail, professionalism and cordiality significantly enhance the guest experience. Many reviews specifically commend the team for being super attentive, available and willing to assist with any needs, reflecting a high level of hospitality and customer service.
Critiques are few but note the necessity for some staff to improve in terms of efficiency and cordiality. Despite this, the overall impression remains overwhelmingly positive with staff friendliness and helpfulness being a defining feature of the hotel. The combined efforts of the well-trained, polite and supportive staff make Golden Tulip Porto Vitória a preferred destination for travelers seeking both comfort and exceptional service.
Wi-Fi
However, many reviews indicate that the hotel's internet service is often problematic. Descriptions such as slow, unstable and intermittent are common with multiple accounts of the Wi-Fi not working in rooms or on certain floors. Issues with the connection are particularly prominent during peak evening hours, making it difficult to perform tasks, especially for those looking to work remotely.
In summary, while there are instances of positive feedback regarding the Wi-Fi at Golden Tulip Porto Vitória, the majority of experiences suggest that improvements are necessary to ensure a consistently reliable and high-speed internet connection for all guests.
Gym
However, the majority of feedback highlighted several areas that need improvement. Many found the gym to be very small with reports of it being able to accommodate only up to three people comfortably. Issues with the air conditioning not working properly were also noted, making workouts less comfortable. Guests frequently mentioned that the gym is old and in need of renovation and maintenance with much of the equipment being either outdated, non-adjustable or under maintenance. The limited options of machines, dumbbells and weights left some guests wanting more and there were calls for additional amenities like a water cooler and better structured hours of operation.
Despite some guests finding the gym satisfactory and functional, the overall consensus suggests that it could benefit from significant improvements to match the rest of the hotel's facilities.
Pool
Several reviews applaud the pool’s cleanliness and commend the hotel for maintaining a well-kept area. Additionally, the heated pool is a noted feature, although there were occasional issues mentioned with its functionality. Despite some guests finding the pool to be too cold, others found the water temperature pleasant and the heated option satisfactory when available.
On the downside, there are recurring comments about the pool being small and crowded, particularly for the hotel's size. Maintenance appears to be a concern for some with descriptions of the pool needing cleaning and better care. The pool bar drew mixed feedback as well; while it added to the leisure experience, there were critiques about staffing and operational hours.
Overall, the pool at Golden Tulip Porto Vitória seems to be a valued amenity with its share of strengths and areas needing attention. The beautiful setting and generally positive guest experiences make it a noteworthy aspect of the hotel.
Parking
Many reviewers find the outsourced parking system a bit complicated and not well-organized with some even describing it as confusing. The garage system is described as complex and, at times, cramped. Additionally, the parking area is not entirely covered, which means cars can be exposed to the sun. There’s feedback about the parking location being slightly inconvenient, as it is a bit far from the hotel entrance.
Despite these challenges, parking availability is generally good, though some guests encountered difficulty finding a spot in the evening. The idea of separate parking fees leaves some guests feeling surprised or bothered and they suggest that complimentary parking would improve their experience. Overall, while the parking services at Golden Tulip Porto Vitória are functional and reasonably priced, there is room for improvement in terms of convenience and structure.
4 Star
Guests frequently highlighted the quality of the breakfast and the overall experience as very good. They were, however, divided on whether it fully met the criteria of a four-star hotel. While some found it excellent and luxurious, others felt the accommodations and breakfast did not fully align with four-star standards. Some issues such as a broken air conditioner and a lack of unique menu offerings in the restaurant were noted.
In terms of service, the management was praised for maintaining satisfactory standards, yet there were a few lapses in communication, particularly regarding COVID-19 safety measures. Overall, while Golden Tulip Porto Vitória offers a pleasurable stay and meets many four-star criteria, some aspects leave room for improvement.
Accessible
Outdoor Pool
The adjacent gym also receives positive mentions, contributing to the overall appeal of the recreational facilities. However, some guests have pointed out that the pool can be cold and suggested that it might benefit from heating to enhance usability. There were a few remarks about the pool's cleanliness, indicating that it is generally clean but occasionally might require more attention.
In summary, the outdoor pool at Golden Tulip Porto Vitória is a major highlight with its beautiful aesthetic and great location, though temperature adjustments could potentially improve the guest experience.
Honeymoon
Romantic
Special occasion celebrations, such as honeymoons and wedding anniversaries, are commonly mentioned with the hotel providing exceptional service to make these moments memorable. The atmosphere is intimate and inviting, ideal for couples looking for a romantic getaway. Guests also note the meticulous care in cleaning, ensuring a comfortable and pleasant stay.
In essence, Golden Tulip Porto Vitória is celebrated for its romantic appeal, breathtaking views and exceptional service, making it a top choice for couples seeking a special and intimate experience.
Yes, Golden Tulip Porto Vitória has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Golden Tulip Porto Vitória.
No, Golden Tulip Porto Vitória doesn't allow dogs.
Yes, parking facilities are available at Golden Tulip Porto Vitória.
Yes, Golden Tulip Porto Vitória has a gym.
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