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Summary of reviewsibis Vitoria Aeroporto is strategically located near Vitória airport and the BR 101 highway, making it a convenient choice for travelers needing a comfortable place to rest during transit. The clean and comfortable rooms, complemented by efficient service and attentive staff, enhance the overall experience for guests. However, the hotel's rooms are somewhat outdated with small bathrooms and intermittent maintenance issues such as poor ventilation and occasional odors.
The breakfast at ibis Vitoria Aeroporto is praised for its variety and taste, including items like omelets and tapiocas, though some guests find it overpriced and lacking certain essentials at times. The on-site restaurant offers convenient dining options, especially appreciated by late-arriving travelers, though improvements in menu variety and food preparation could enrich the dining experience further.
Guests typically appreciate the cleanliness of the hotel, especially in the gym area and the consistently clean bedding and rooms. However, there are recurring concerns about the old and sometimes dirty carpets, musty odors and occasional poor maintenance.
The hotel's staff generally receives positive reviews for their friendliness and helpfulness with particular commendations for individuals like Larissa and Júlia. Nonetheless, there are occasional mentions of slow reception service and unprepared or unresponsive staff.
The Wi-Fi service is noted for its great quality and fast speeds, though there are occasional disconnects and poor signals in certain areas. The parking facilities are appreciated for their ample space and convenience, though the small garage and reported safety concerns in the neighborhood need addressing.
Guests have mixed feelings about the beds with many finding them comfortable and others experiencing issues with the single and auxiliary beds. Overall, the hotel delivers a consistent and reliable three-star experience, offering good value for money, especially for business travelers. However, improvements in room maintenance, breakfast pricing and overall accessibility features could enhance the guest experience. Show more
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Dog Friendly Hotel
The comfortable rooms sleep couples, families and singles, with options for people with reduced mobility. All have a/c and free WiFi. Pet friendly with extra charge.
Business Hotel
This hotel is equipped with a business center and meeting/banquet facilities, along with Xerox/fax services. It provides free in-room WiFi and a spacious work desk in each room, catering to the needs of business travelers near the airport.
Hotel with Parking
While located near the airport, not directly in Vitória, it's relevant for travelers. Ibis hotels typically offer parking.
Accessible Hotel
ibis Vitoria Aeroporto is wheelchair accessible with accessible corridors and bathrooms. It offers accessible parking and rooms specifically designed for guests with reduced mobility. The hotel is equipped with an elevator for easy access.
3-Star Hotel
Located near Vitoria Airport, this hotel offers a practical and convenient stay for travelers. It provides easy access to transportation and essential amenities, making it suitable for short stays and business trips.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Gym
Room Types
Standard Double RoomThis air-conditioned room features a TV, minibar and private bathroom with a hot shower and hairdryer. Free WiFi is provided.
Standard Twin RoomThis air-conditioned room features a TV, minibar and private bathroom with a hot shower and hairdryer. Free WiFi is provided.
Standard Room with One Double Bed and One Single Bed
Guest Reviews
7.7
Good
Location
The 'ibis Vitoria Aeroporto' boasts a prime location, praised for its proximity to Vitória airport, making it a convenient choice for travelers. Whether it's for an overnight stay or a brief stopover, the accessibility to both the BR 101 highway and other municipalities is highly valued. Situated right on the road, guests find it easy to travel to their next destinations, whether heading north or south. The hotel’s nearness to the airport is a recurring positive point with many guests emphasizing its strategic position for early morning flights or quick transitions. While the surrounding area may not offer many points of interest, the location is deemed excellent for its intended purpose: providing a comfortable and accessible place to rest for those in transit. Guests also appreciated the cleanliness and comfort of the hotel, accentuated by efficient service and attentive staff. Overall, its strategic location is a key highlight, particularly for those traveling by car or plane.
Breakfast
The breakfast experience at ibis Vitoria Aeroporto garners mixed reactions from guests. Highlights include a variety of offerings such as milk, dairy products, fruits, coffees and breads with many guests describing the breakfast as delicious, wonderful and exceeding expectations. The presence of options like omelets and tapiocas and the helpfulness of the cheerful kitchen staff further enhance the breakfast experience for some.
On the downside, numerous guests find the breakfast expensive, noting that the cost does not align with the simplicity of the offerings. Early morning travelers appreciate the light and simple meal available from 4am, although some criticize it for being too basic. There are also mentions of essential items like fresh French bread, cream cheese and butter being missed. The organization and service of breakfast sometimes fall short with complaints about delayed service and some employees' attitudes.
Overall, while the breakfast has several positive points in terms of variety and taste, the high price and occasional lack of certain items and timely service suggest room for improvement.
Dinner
The dining experience at ibis Vitoria Aeroporto presents a mix of positives and areas needing improvement. The hotel offers the convenience of an on-site restaurant, which is especially beneficial for travelers arriving late or preferring not to venture out. The dining area is modern and some guests have praised the delicious dinners and the availability of daily soups. However, the restaurant menu sometimes lacks variety and healthier options and several dishes were unavailable at times.
While some have enjoyed good food and decent breakfast offerings, others have reported issues such as cold or delayed meals and poorly prepared dishes. There were mentions of snacks like potato chips and frozen lasagna as the only available options during off-peak hours, which might not meet everyone's preferences. Overall, while the dining convenience at ibis Vitoria Aeroporto is a plus, enhancements in menu variety and food quality could greatly improve the guest experience.
Rooms
The reviews for ibis Vitoria Aeroporto present a mixed picture of the hotel's rooms. On the positive side, many guests found the rooms to be clean and comfortable with some mentioning spacious and large rooms that offered good views. The cleanliness was frequently praised and some guests appreciated the comfort and quietness of their accommodations. However, these positive comments are contrasted by numerous criticisms highlighting the age and condition of the rooms. Many guests noted that the rooms are very small with tiny bathrooms and outdated facilities, including some reports of cracked walls, old paint and poor ventilation. Issues with the air conditioning and instances of water leakage were also mentioned. The beds received mixed reviews with some finding them comfortable, while others condemned them for lacking comfort. Several guests reported unpleasant odors, such as musty smells and cigarette smoke. Additionally, some rooms were described as not well-maintained with problems like poor lighting, inferior TV quality and dirty conditions in need of improvement. Overall, while the rooms at ibis Vitoria Aeroporto may meet basic needs with their comfort and cleanliness, there is a significant need for updates and better maintenance to address the numerous concerns raised by guests.
Beds
The 'ibis Vitoria Aeroporto' hotel has received mixed feedback regarding its beds. Many guests found the beds to be comfortable and praised the overall bedding quality, noting clean bed sheets and towels. Positive phrases such as comfortable bed, very comfortable bed and great bed dominated the reviews, reflecting that, for several visitors, the sleeping arrangements met their expectations.
However, the reviews also highlighted some less favorable aspects. A number of visitors pointed out issues with the single and auxiliary beds, describing them as awful, improvised and noisy. Criticisms about the mattresses were common with several guests describing them as thin, stiff or having weak legs. There were also remarks about the poor quality and condition of some bedding and inconsistencies with the pillows.
In summary, while a significant number of guests experienced discomfort with certain bed options, particularly the extra and single beds, many still found the main beds to be comfortable and adequate for their stay.
Cleanliness
Ibis Vitoria Aeroporto receives a mix of feedback regarding its cleanliness. On the positive side, many guests appreciate the super clean and fragrant bedding, excellent service and overall cleanliness. The gym area is frequently highlighted as well-maintained and numerous reviews commend the hotel for its clean and comfortable rooms. The consistent cleanliness of the accommodations and the organized environment are recognized, contributing to a pleasant stay for many visitors. Common areas are noted to be generally clean, adding to the overall satisfactory impression of the hotel's hygiene standards.
However, there are significant concerns mentioned by numerous guests. Some aspects, such as old and dirty carpets and bathrooms, are repeatedly criticized. A musty odor in carpeted hallways and issues with mold in certain areas, such as the ceiling and walls, are commonly highlighted. Complaints also surface regarding the lack of proper room cleaning with some guests finding remnants from previous occupants, like a condom package in the bedroom closet and dirty bathroom sinks. Many reviews express disappointment with the cleaning practices, indicating that some rooms and bathrooms look unclean or have a strong smell of cleaning materials.
While the hotel has its strong points in terms of cleanliness in specific areas and facilities, there seem to be recurring issues that suggest a need for improvement in maintenance and thoroughness of cleaning practices.
Staff
The staff at ibis Vitoria Aeroporto generally receives positive feedback from guests, particularly highlighting their customer service skills. The check-in and reception teams are frequently described as friendly, welcoming and very attentive. Specific mentions laud the excellent service provided by the receptionists and the bar/kitchen staff with particular praise for individuals like Larissa and Júlia. Guests appreciate the polite, courteous and helpful attitudes of the employees, which contribute to a pleasant and inviting atmosphere.
However, the reviews also indicate some areas for improvement. There are mentions of slow reception service and instances of rudeness or lack of attentiveness from certain employees. Some guests experienced poor management and reception staff being unprepared or unresponsive. Despite these challenges, the overall impression is that of a hotel with a dedicated team committed to service and hospitality, striving to make each guest's stay enjoyable.
Wi-Fi
The Wi-Fi at ibis Vitoria Aeroporto generally receives positive feedback with many guests highlighting its great quality, stable connection and very fast speeds, making it suitable for work. However, some guests noted occasional disconnects, poor signals in certain areas and usability issues. While improvements could be made, the overall internet service is considered good by the hotel’s visitors.
Parking
The parking situation at ibis Vitoria Aeroporto has several positive aspects, making it a convenient choice for travelers. Many guests appreciated the good parking facilities, describing the parking lot as large, ample and satisfactory with a good number of spaces. The fact that parking is included and often provided free of charge added to the overall convenience.
However, there were a few concerns. The garage is noted to be small and navigating it can be tight, making it somewhat challenging to carry luggage. Additionally, the location of the parking lot outside and the open access to vehicles have raised safety concerns due to the hotel's placement in a reportedly dangerous neighborhood.
Overall, while there are some minor issues with accessibility and safety, the positive aspects of the parking experience at ibis Vitoria Aeroporto ensure a generally favorable experience for guests.
3 Star
Ibis Vitoria Aeroporto offers a solid three-star experience, particularly praised for its cost-benefit ratio. As an Ibis chain hotel, it adheres to the reliable standard this global network is known for, ensuring no surprises in service or accommodations. The hotel might not exceed expectations or dazzle with luxury, yet it provides a consistent, basic and simple standard that works well for its guests. The setting is reasonable and maintains a high enough standard to keep regulars returning. Visitors frequently highlight its good price for the level of the facilities and overall value for money, making it a sensible choice for budget-conscious travelers seeking predictable quality.
Business
Ibis Vitoria Aeroporto is a solid choice for business travelers seeking a convenient and efficient stay. The hotel specializes in catering to short and quick visits, making it an ideal option for those on business trips or in transit. With a focus on comfort and essential services, it effectively meets the needs of its guests.
The facilities are geared towards providing a streamlined experience, featuring amenities such as reliable Wi-Fi and work-friendly chairs. The service, particularly the quick check-in process, has been commended for its efficiency. The breakfast selection receives positive remarks, contributing to a good start to the day.
The hotel is appreciated for its good quality, value for money and overall cost benefit, making it a recommendable option. The accommodations align well with the standard Ibis hotel experience, providing consistency and reliability, especially noteworthy during the pandemic.
While it excels in many aspects relevant to business travelers, there are a few considerations such as additional charges for pets and incomplete half board offerings. Nonetheless, for those on holiday or a quick business trip, Ibis Vitoria Aeroporto stands out as a dependable and straightforward choice.
Accessible
Ibis Vitoria Aeroporto offers a mixed experience regarding accessibility for guests with disabilities. The hotel provides rooms specifically designed for people with disabilities and these handicapped rooms are noted to have more space, accommodating a reasonable distance from the car to check-out. However, there are several drawbacks, including inadequate bathroom accessibility, particularly with the shower stalls. Guests mentioned the shower stalls are tiny and very tight, making it hard for elderly individuals and those with limited mobility to bathe comfortably. Additionally, not everything in the hotel is fully accessible and there were instances where the rooms differed from what was initially stated in the reservation. Another noted issue was the inability to open certain curtains without the risk of hitting one's head. There were also comments about the front desk not always being staffed adequately. Overall, while there are some positive aspects regarding room space, the hotel needs significant improvements in bathroom facilities and overall accessibility features to better serve guests with disabilities.
No, ibis Vitoria Aeroporto doesn't have any pool.
No, a spa isn't available at ibis Vitoria Aeroporto.
Yes, ibis Vitoria Aeroporto welcomes dogs.
Yes, parking facilities are available at ibis Vitoria Aeroporto.