Comfoort Hotel

Volta Redonda -22.51986600, -44.11274600 , Avenida Nossa Senhora Da Conceição,71 (Show on Map)
5.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfoort Hotel is celebrated for its prime location, which offers convenient access to the city center, shopping areas, and dining spots, while maintaining a tranquil atmosphere. Guests particularly appreciate the combination of accessibility and quiet surroundings, making it suitable for both short visits and overnight stays. The added benefit of private garage facilities further elicits positive feedback from travelers.

However, Comfoort Hotel sees room for improvement in several areas. Breakfast offerings have been critiqued for their simplicity and lack of variety, prompting guests to desire a more diverse selection. The rooms, described as spacious, often suffer from maintenance and cleanliness issues, with concerns raised about mold, dated furniture, and poor ventilation. Cleanliness across the hotel has been a recurring issue, with guests reporting dirty comforters and linens, leading to an overall shabby experience.

The staff at Comfoort Hotel receive mixed reviews: while many guests appreciate the helpfulness and kindness of some team members, there are instances where service consistency falters. Reports of rude interactions and occasional disputes among staff highlight areas needing attention.

Parking experiences are also mixed, with available spaces sometimes limited and the garage layout creating challenges. Yet, the convenience of an elevator from the parking area is appreciated.

Lastly, the beds present comfort challenges, with numerous guests reporting discomfort from old and saggy mattresses, unpleasant-smelling linens, and lumpy pillows. This detracts from the overall stay experience, suggesting that bedding improvements could enhance guest satisfaction.

In summary, while Comfoort Hotel has an excellent location and some dedicated staff, addressing issues in areas such as breakfast variety, room cleanliness, service consistency, and bed comfort could significantly elevate the overall guest experience.
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Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Room Types
Double Room The double room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Standard Twin Room The twin room offers a minibar, a wardrobe, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Double Room The double room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
5.4
Rated
Location
Nestled in a prime setting, Comfoort Hotel captures the admiration of its guests with its outstanding location. Positioned conveniently close to the city center, it offers easy access to shopping areas and dining spots, including a nearby pizzeria. The hotel's quiet surroundings create a peaceful atmosphere while maintaining proximity to everything one might need, making it ideal for both settling in and resting. The well-regarded location is further complemented by private garage facilities, ensuring a smooth and stress-free stay for those with vehicles. Guests find this blend of tranquillity and accessibility perfectly suited for both short visits and overnight stays, with the added advantages of safety and good cost-effectiveness enhancing the desirability of Comfoort Hotel as an excellent choice for travelers.

Breakfast
At Comfoort Hotel, breakfast reviews reveal a shared sentiment that leans towards simplicity and lack of variety. Many guests have found the offerings to be notably basic, with options typically limited to bread, ham, cheese, cake, coffee, milk, and juice. While some do appreciate the quality of the fresh bread and fruits provided, the overall consensus points towards disappointment due to the scarcity and lack of replenishment. Eggs are notably absent from the menu, and limitations on portions, such as a single slice of cheese and ham per person, are highlighted concerns. While there are occasional mentions of pleasant flavors, the general feedback suggests that breakfast could benefit from a broader and more diverse selection to better meet guest expectations.

Rooms
Comfoort Hotel offers rooms that present a mixed bag of experiences for guests. Many have found the accommodations to be spacious, with ample room for families or groups. However, there are significant concerns regarding the maintenance and cleanliness of the rooms. Guests frequently encountered issues like moldy walls, worn-out bed linens, and dated furniture. The bathrooms often disappoint, with reports of leaks, cobwebs, and persistent sewage smells. The beds, from uncomfortable mattresses to broken headboards, further add to the list of grievances. Some rooms suffer from poor ventilation, contributing to unpleasant odors like cigarette smoke. Despite these reports, there are occasions where guests acknowledged the size and reasonable nature of the rooms, even though they felt the need for improved upkeep throughout the entire establishment. The hotel appears to offer basic accommodations but could significantly benefit from refurbishment and a stronger focus on hygiene and guest comfort.

Beds
Guests at the Comfoort Hotel have expressed a variety of concerns regarding the beds. A recurring issue is the comfort of the beds, with many reviews highlighting that the mattresses tend to be extremely soft or in poor condition, leading to uncomfortable sleeping experiences. There are mentions of old and worn-out mattresses that have become crooked or saggy. Additionally, the bedding often has an unpleasant smell and worn-out linens, which detracts from the overall experience. Some guests reported that beds often comprised two single beds pushed together, which tended to separate during the night, causing inconvenience. Pillows have also been described unfavorably, with reports of lumpy or grotty pillows diminishing comfort. Overall, while there are isolated mentions of beds being satisfactory, the general consensus suggests room for improvement in the bedding department.

Cleanliness
Comfoort Hotel faces significant critiques concerning its cleanliness, as revealed in guest reviews. Many visitors have found the comforters dirty and smelly, while both shower stalls and towels often need more upkeep to meet hygiene standards. The rooms frequently suffer from strong odors, and stained sheets and worn-out linens contribute to an overall shabby experience. The balconies and walls have been noted for their dirtiness, and the flooring and accommodation entrance have garnered comments about dust and neglect. Despite indications suggesting otherwise, guests have struggled with dirty rooms and bedding, a kitchen needing attention, and bathrooms plagued by odors reminiscent of sewage and little flies.

Many reviews emphasize a dire need for improved cleaning policies to address recurring concerns about the condition of the furniture, linens, and overall aesthetic. While the cleaning efforts may occasionally meet expectations, consistency remains crucial and must be addressed for better guest experiences.

Staff
Comfoort Hotel's staff receive a mix of feedback from guests, highlighting both commendable and less favorable experiences. Many appreciate the attentive and helpful nature of the night attendant and other team members, describing interactions as kind, polite, and welcoming from arrival to check-out. Guests have also noted the good levels of service and the polite and educated demeanor of certain staff, showing genuine effort in catering to guests' needs. On the other hand, some reviews mention encounters with rude or brusque staff, indicating a lack of attentiveness and cordiality. Isolated incidents of staff disputes in front of guests, along with reports of an absent service, point to areas needing improvement. Overall, while there are commendable aspects of the service at Comfoort Hotel, consistency in staff behavior and customer care could be enhanced for a better guest experience.

Parking
Parking at Comfoort Hotel appears to be a mixed experience for guests. While there is a parking garage available, it seems that the space is often limited, with some guests finding the garage full upon arrival and having to park on the street. The layout of the garage itself is described as tight and challenging to navigate, making entry and exit difficult for larger vehicles. Despite this, there have been instances where guests found available spots, and having an elevator accessible from the parking area adds a layer of convenience. However, the peculiar placement of the garage behind the hotel and the need to exit the car to operate the entry system may add extra steps for those looking to park their vehicles comfortably.


No, Comfoort Hotel doesn't have any pool.

No, a spa isn't available at Comfoort Hotel.

No, Comfoort Hotel doesn't allow dogs.

Yes, parking facilities are available at Comfoort Hotel.

No, Comfoort Hotel doesn't have a gym.

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