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Summary of reviewsVilla San Marino is celebrated for its combination of cleanliness, service and dining experiences amidst a comfortable and inviting atmosphere. The rooms are frequently highlighted as pristine and spacious, featuring stylish designs, modern amenities and impressive terraces overlooking the pool, providing a cozy and restful retreat for guests. The pool area, a significant highlight, is described as large, clean and family-friendly with separate pools for adults and children, although it can be cold since it is not heated.
The commendable breakfast service, often enjoyed in-room, is noted for its taste, convenience and fulfilling nature, despite a lack of variety and occasional delays. Dinner enjoys similar acclaim, particularly the Italian cuisine served in serene gazebos, complemented by excellent cocktails and the attentive service of dedicated staff like Natasha. Despite some reports of long waiting times and limited menu availability, the overall dining experience remains delightful.
The hotel's staff stands out for their friendliness and professionalism with many guests praising individuals like Nadia and Diana for their helpful and pleasant demeanor. Although there are occasional administrative hiccups, the general sentiment is that the staff significantly enhance the guests' experience with their attentive service.
Cleanliness extends beyond the rooms to the public areas and pool, creating an inviting environment, though some guests noted that the complex territory could benefit from more regular maintenance. Beds are another source of contentment, offering comfort and quality, though a few guests mentioned the need for nightlights and found the silicone pillows less favorable.
While the hotel's location along a busy highway and away from natural scenic elements poses some noise and accessibility challenges, the overall experience at Villa San Marino remains positive, particularly for those prioritizing cleanliness, comfort and excellent service. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Guest Reviews
Location
Villa San Marino's location has been a point of contention for many guests. Situated along a busy highway, it is often described as noisy, particularly at night with the sound of cars passing by being a common disturbance if windows are left open. Additionally, access to the hotel has been noted as not very convenient and it is difficult to reach on foot from Kyiv. The immediate surroundings lack natural elements, being more urban and less scenic. For those sensitive to traffic noise and seeking a tranquil setting, this could be a drawback.
Breakfast
Villa San Marino offers a variety of breakfast experiences that have received a range of feedback from guests. The breakfast service is highlighted by its punctuality, though there have been occasional delays. Guests can enjoy a complimentary breakfast served in their rooms, which many found to be delicious, fresh and filling. The option to include breakfast in the room price is available, making it convenient for travelers.
The breakfast menu appears to be consistent, featuring three different options with a variable egg dish, such as scrambled eggs or omelets. Although there is appreciation for the taste and quality, some guests noted a lack of variety with reports of repetitive meals and occasionally overcooked dishes.
The convenience of having breakfast in the room, along with the possibility of ordering additional food from the hotel's restaurant either to the room or to the pool, is seen as a significant advantage. While the overall sentiment is positive with mentions of good, tasty breakfasts and low restaurant prices, a few guests experienced dissatisfaction with specific aspects of the breakfast service.
Despite minor hiccups, the breakfast at Villa San Marino remains a highly praised component of the stay, noted for its convenience, taste and fulfilling nature.
Dinner
Dinner at Villa San Marino is a culinary delight, especially when enjoyed in the serene setting of the gazebos. Guests frequently praise the delicious food with many highlighting the mostly Italian cuisine served by the restaurant. Cocktails also receive a nod for complementing the great culinary experience. The atmosphere is lifted by helpful staff with special mention of one waitress, Natasha, who ensures a pleasant dining experience.
However, there are areas needing improvement. Some guests report long waiting times and limited menu availability, which can dampen the otherwise enjoyable dining occasion. Despite these drawbacks, the quality of most dishes, including ribs and veal, wins over many diners.
Rooms
Villa San Marino offers a remarkable accommodation experience, highlighted by its pristine and spacious rooms. Guests frequently commend the cleanliness, noting the rooms are well-maintained with new furniture and fresh renovations. Many appreciate the luxurious and stylish designs that make the rooms both cozy and inviting. The amenities are comprehensive, ensuring comfort for all visitors.
A standout feature is the terrace, particularly those overlooking the pool, which garners impressive praise for its expansive space and scenic views. The rooms’ ample size, including those with high ceilings and attic spaces, further enhances the sense of comfort and relaxation.
While the facilities include air conditioning and fresh, clean bedding, the absence of drying racks for swimsuits and minimal kitchen amenities in some villas are noted drawbacks. Overall, Villa San Marino achieves a high standard of cleanliness and modernity, making it a favored choice for a pleasant and restful stay.
Beds
Villa San Marino has garnered praise for its comfortable beds, which many guests have highlighted as a significant positive aspect of their stay. Multiple reviews confirm that both the beds and the bedding are fresh and clean, ensuring a restful night's sleep. In addition to comfort, the beds have received accolades for their quality, described by some as excellent. However, a few areas for improvement were noted, including the lack of nightlights and side tables beside the bed and some guests found the silicone pillows to be unpleasant. Despite these minor critiques, the overall consensus leans heavily towards a satisfying sleep experience at Villa San Marino.
Cleanliness
Villa San Marino receives high praise for its impressive cleanliness standards. Guests frequently highlight the spotless and well-maintained rooms, describing them as clean, spacious and pleasantly surprising in their pristine condition. The swimming pool also receives commendations for its cleanliness with visitors appreciating the large, clear pool area that enhances their stay. Many guests mention that everything appears new and in impeccable order.
However, the cleanliness of the complex territory needs attention with some pointing out areas that could use more regular maintenance. Additionally, while the hotel grounds are beautiful, the upkeep of towels, which were not changed for three nights in some cases, detracts slightly from the overall experience.
The hotel's cleanliness extends beyond the rooms, as even public spaces are noted for being clean and inviting. The overall atmosphere is described as very clean and cozy with a sense of comfort that is accentuated by the well-kept environment. Despite minor issues such as a lack of nightlights or side tables, the general cleanliness and attention to detail make Villa San Marino a commendable choice for guests seeking a clean and comfortable stay.
Staff
Visitors to Villa San Marino consistently commend the hotel's staff for their friendliness and professionalism. Reviewers often highlight the waiters and bartenders with special mentions for individuals like Nadia and Diana for their pleasant and helpful demeanor. The reception staff also receives praise for being welcoming and responsive. Despite a few isolated cases of less-than-ideal interactions, such as issues with order handling and some complaints about administrative conduct, the overall sentiment is that the team is composed of polite, attentive and caring individuals who actively strive to enhance guests' experiences. The general consensus is that the staff at Villa San Marino significantly contributes to the positive atmosphere and enjoyment of the stay.
Pool
Villa San Marino offers a spacious and attractive pool area that consistently receives praise from guests. The main pool is notably large, clean and offers plenty of sunbeds and sun loungers, ensuring ample room for relaxation. There are two pools available: one for adults and a separate one for children, making it family-friendly. The poolside area is described as relaxing and pleasant with enough space for everyone to enjoy.
The water quality in the pool is often highlighted positively with descriptors such as amazing and superb frequently used. However, guests mentioned that the water can be quite cold and that the pool is not heated, which could be a consideration for some. On the downside, a few reviews indicated issues with cleanliness at times and some found it difficult to secure sunbeds during peak hours, though staff occasionally reserve loungers for guests.
Overall, the pool at Villa San Marino is a significant feature that adds to the overall experience, providing a great spot for both relaxation and fun.
Yes, Villa San Marino has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Villa San Marino.
No, Villa San Marino doesn't allow dogs.
Yes, parking facilities are available at Villa San Marino.