Petra Palace Hotel
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Summary of reviewsThe Petra Palace Hotel stands out primarily for its exceptional location, mere steps away from the entrance to Petra, making it incredibly convenient for guests eager to explore this archaeological gem. The hotel's central position also places it near a variety of restaurants and stores, adding to the convenience for tourists.
Guests frequently praise the two refreshing pools, perfect for unwinding after a day of extensive exploration. The staff receives high marks for their friendliness, warmth and helpfulness, often enhancing the overall guest experience. Special mentions go to individuals like receptionists Alha and Mr. Ala'a, whose exceptional service leaves a lasting impression.
The breakfast experience at Petra Palace Hotel is generally positive with many guests appreciating the varied, plentiful and delicious buffet, including local options and freshly made eggs. However, some guests feel that the variety could be improved, especially for specific dietary needs and note occasional issues with beverage temperatures.
Opinions about dinner at the hotel's restaurant are mixed; while some find the buffet to be reasonably priced with a good variety, others suggest that dining at nearby restaurants might offer better culinary experiences at a lower cost.
The rooms at Petra Palace Hotel are spacious, clean and comfortable, though somewhat dated in decor. Many feature direct pool access, adding convenience. The bed quality is particularly highlighted with guests mostly finding them comfortable despite some minor issues with mattress softness. The hotel's high standards of cleanliness are consistently noted, although there are occasional critiques regarding bathroom maintenance and odor in some rooms.
The Wi-Fi service receives mixed reviews with some guests finding it reliable while others experience connectivity issues. The pools are a well-maintained and popular feature, especially during the hot summer months, despite the water being described as very cold by some.
Overall, Petra Palace Hotel offers good value for money as a three-star establishment. While some facilities appear dated, the hotel's ideal location, friendly staff and accommodating amenities make it a favored choice for travelers wanting to immerse themselves in the history of Petra while enjoying modern comforts.
Categories
Guests frequently praise the two refreshing pools, perfect for unwinding after a day of extensive exploration. The staff receives high marks for their friendliness, warmth and helpfulness, often enhancing the overall guest experience. Special mentions go to individuals like receptionists Alha and Mr. Ala'a, whose exceptional service leaves a lasting impression.
The breakfast experience at Petra Palace Hotel is generally positive with many guests appreciating the varied, plentiful and delicious buffet, including local options and freshly made eggs. However, some guests feel that the variety could be improved, especially for specific dietary needs and note occasional issues with beverage temperatures.
Opinions about dinner at the hotel's restaurant are mixed; while some find the buffet to be reasonably priced with a good variety, others suggest that dining at nearby restaurants might offer better culinary experiences at a lower cost.
The rooms at Petra Palace Hotel are spacious, clean and comfortable, though somewhat dated in decor. Many feature direct pool access, adding convenience. The bed quality is particularly highlighted with guests mostly finding them comfortable despite some minor issues with mattress softness. The hotel's high standards of cleanliness are consistently noted, although there are occasional critiques regarding bathroom maintenance and odor in some rooms.
The Wi-Fi service receives mixed reviews with some guests finding it reliable while others experience connectivity issues. The pools are a well-maintained and popular feature, especially during the hot summer months, despite the water being described as very cold by some.
Overall, Petra Palace Hotel offers good value for money as a three-star establishment. While some facilities appear dated, the hotel's ideal location, friendly staff and accommodating amenities make it a favored choice for travelers wanting to immerse themselves in the history of Petra while enjoying modern comforts.
Hotel with Swimming Pool
Located near the entrance of Petra, this hotel features 2 outdoor swimming pools with a sun terrace. It also has a steam bath where sauna and massage services are offered.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel has free Wi-Fi. Located on the tourist road in Wadi Musa, it provides easy access and good internet connectivity.
3-Star Hotel
Located on the tourist road in Wadi Musa, this hotel offers essential amenities for a comfortable stay. It provides convenient access to Petra and other local attractions.
Hotel with Outdoor Pool
The hotel features two outdoor swimming pools with sun terraces, offering ample space for relaxation. Guests can also access a steam bath, sauna, and massage services, with rooms providing views of either the Petra mountains or the pool.
Guest Reviews
Nestled just steps away from the entrance of Petra, the Petra Palace Hotel boasts an exceptional location that allows guests to effortlessly explore the archaeological marvels. A mere 2-minute walk from the site, the hotel is ideally positioned, granting easy access to the Petra Visitor Center and the ancient city's main entrance.
This superb proximity to Petra is echoed by numerous reviews, highlighting the convenience of being able to reach the site within a few minutes. The central location also places guests close to various nearby restaurants and stores, enhancing the overall experience after a day of exploring the historical wonders.
The hotel itself features two refreshing pools, perfect for relaxing after the long walks in Petra. Guests also appreciate the friendly staff, excellent facilities and overall good value for money. The combination of an ideal location and commendable amenities make Petra Palace Hotel a favored choice for travelers eager to delve into the rich history of Petra while enjoying modern comforts.
The breakfast at Petra Palace Hotel receives a wide range of feedback with many guests highlighting the positive aspects. The breakfast is predominantly described as varied, plentiful and abundant with a diverse and extensive buffet that includes local options. Guests frequently mention that the breakfast is very good, delicious and satisfactory with some appreciating the availability of freshly made eggs. Many find the breakfast buffet well-stocked and ample enough to fuel a day of exploring Petra.
However, there are some areas where guests feel improvements could be made. Criticisms include limited options, particularly for those with specific dietary requirements such as vegans. Some guests note that the hot drinks like coffee and milk were not always at the desired temperature. A few reviews mention that the breakfast quality and variety could be enhanced, describing it as basic or average. Despite these points, the overall sentiment leans towards a positive breakfast experience at the Petra Palace Hotel.
Dining at the Petra Palace Hotel offers a mixed experience with some highlights and areas for improvement. Guests have noted that the buffet dinner stands out for its reasonable price and competitive value compared to nearby dining options. The restaurant impresses with a unique quality menu and some visitors enjoy the large choice and delicious options available for both breakfast and dinner.
However, opinions on the quality of the dinner vary. While some find the food tasty, others suggest exploring alternative dining options in the vicinity for better quality at half the price. The dinner buffet is often described as average or below average and some feel the food is merely edible.
In summary, while the Petra Palace Hotel provides an affordable and satisfactory dining experience for some, those seeking exceptional culinary experiences might benefit from dining out at nearby restaurants.
Petra Palace Hotel offers guests spacious and comfortable rooms, many of which are exceptionally large and well-equipped with all necessary facilities. The rooms are generally clean and the beds provide a good level of comfort. Guests particularly appreciate the multi-functional shower units and direct access to the pool areas from some rooms, adding extra convenience and enjoyment to their stay.
Despite the rooms being described as somewhat dated with some furniture and decor reminiscent of the late '80s and early '90s, this didn't overshadow their overall comfort and cleanliness. Some bathrooms have been refurbished, contributing positively to the guest experience.
The hotel rooms are praised for their quietness, even though it is located on a tourist road, ensuring a peaceful night's sleep. While some rooms had minor issues such as a bit of an outdated look or an occasional drainage problem, the friendly and welcoming staff, particularly at the reception, make guests feel valued and at home.
Overall, Petra Palace Hotel offers good value for money with large, clean and functional rooms that cater well to the needs of travelers. The hotel is continuously undergoing renovations, which bodes well for future guests expecting more modern accommodations.
At Petra Palace Hotel, guests often praise the beds for their comfort with many describing them as very comfortable and even large. Cleanliness seems to be a consistent positive with both beds and rooms maintaining high standards. Despite a few mentions of overly soft mattresses and occasional discomfort, particularly after long days exploring Petra, the overall sentiment leans towards satisfaction. Reviewers also appreciated the spacious and super comfortable rooms. While there are minor complaints regarding the lack of certain amenities like kettles and toiletries, the emphasis remains on the generally good quality of rest provided by the beds and linens, even if they appear slightly dated.
Petra Palace Hotel impresses with its commendable levels of cleanliness and tidy atmosphere. Guests consistently highlight the cleanliness of the rooms, which are often described as clean, spacious, well-appointed and functional. The overall hotel environment maintains a clean and eco-friendly standard and common areas, including the pools, receive praise for their careful upkeep.
However, there are a few points of critique. Some rooms and carpets had an unpleasant odor and there were incidences where bathrooms and showers could have been cleaner. The bathrooms, in particular, sometimes fall short of the overall cleanliness standard seen throughout the rest of the hotel.
While the hotel is quite clean and well-maintained, it appears somewhat outdated and could benefit from renovations to enhance guest comfort and value for money. Despite these minor drawbacks, the cleanliness of Petra Palace Hotel leaves most guests satisfied with their stay.
Petra Palace Hotel boasts a commendable reputation largely thanks to its staff, who are frequently described as friendly, warm and welcoming. Guests particularly appreciate the helpful and attentive nature of the staff with special mentions highlighting individuals like the receptionist Alha and Mr. Ala'a for their exceptional service. The personnel at the hotel are generally kind, accommodating and supportive, creating a positive and inviting atmosphere for travelers.
Many reviews underscore the extremely friendly demeanor of the staff, pointing out their eagerness to assist and provide good advice, especially from the reception. The porters and restaurant manager Nazi also receive notable praise for their exceptional service and availability to help guests. However, there are a few mixed comments with some guests encountering less amiable interactions, particularly with certain reception staff. Nonetheless, the overall sentiment about the hotel's staff leans heavily towards their politeness, kindness and helpful nature, contributing significantly to the guest experience.
The Wi-Fi experience at Petra Palace Hotel received mixed feedback from guests. Many travelers found the Wi-Fi to be good and reliable, while others encountered issues such as patchy connections and weak signals, particularly in certain areas of their rooms or not working well at all in the bedroom. There were also instances where the Wi-Fi was down and not repaired promptly, despite assurances from the front desk.
The Petra Palace Hotel features two pools that receive mixed reviews from guests. Many visitors appreciate the pools as a refreshing retreat after a long, hot day of exploring Petra, finding them particularly enjoyable and lovely for relaxing. The cleanliness and maintenance of the pools are frequently praised with guests noting they are well-maintained, clean and the surrounding space is pleasant.
However, a common concern is the temperature of the water, which many describe as very cold, making it challenging to take a dip, especially during cooler months. Despite this, the pools are often seen as a bonus and a necessary feature for unwinding after a strenuous day of sightseeing. Overall, the pools at Petra Palace Hotel are a valued feature, particularly during the hot summer months, even if the chilly water can be a drawback for some.
Petra Palace Hotel is ideally positioned for exploring the wonders of Petra, offering very good value for money for a three-star establishment. Despite its aging facade and basic rooms, the hotel manages to meet the expectations for its category. It effectively caters to tourist groups, although it lacks charm and some facilities appear dated, such as the two aging elevators that struggle with the increased accommodation capacity. The quality of the buffet has room for improvement, but the overall experience remains solid given the typically high prices in Petra. Guests seeking an economical and well-located option will find the Petra Palace Hotel a reasonable choice.
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Location
This superb proximity to Petra is echoed by numerous reviews, highlighting the convenience of being able to reach the site within a few minutes. The central location also places guests close to various nearby restaurants and stores, enhancing the overall experience after a day of exploring the historical wonders.
The hotel itself features two refreshing pools, perfect for relaxing after the long walks in Petra. Guests also appreciate the friendly staff, excellent facilities and overall good value for money. The combination of an ideal location and commendable amenities make Petra Palace Hotel a favored choice for travelers eager to delve into the rich history of Petra while enjoying modern comforts.
Breakfast
However, there are some areas where guests feel improvements could be made. Criticisms include limited options, particularly for those with specific dietary requirements such as vegans. Some guests note that the hot drinks like coffee and milk were not always at the desired temperature. A few reviews mention that the breakfast quality and variety could be enhanced, describing it as basic or average. Despite these points, the overall sentiment leans towards a positive breakfast experience at the Petra Palace Hotel.
Dinner
However, opinions on the quality of the dinner vary. While some find the food tasty, others suggest exploring alternative dining options in the vicinity for better quality at half the price. The dinner buffet is often described as average or below average and some feel the food is merely edible.
In summary, while the Petra Palace Hotel provides an affordable and satisfactory dining experience for some, those seeking exceptional culinary experiences might benefit from dining out at nearby restaurants.
Rooms
Despite the rooms being described as somewhat dated with some furniture and decor reminiscent of the late '80s and early '90s, this didn't overshadow their overall comfort and cleanliness. Some bathrooms have been refurbished, contributing positively to the guest experience.
The hotel rooms are praised for their quietness, even though it is located on a tourist road, ensuring a peaceful night's sleep. While some rooms had minor issues such as a bit of an outdated look or an occasional drainage problem, the friendly and welcoming staff, particularly at the reception, make guests feel valued and at home.
Overall, Petra Palace Hotel offers good value for money with large, clean and functional rooms that cater well to the needs of travelers. The hotel is continuously undergoing renovations, which bodes well for future guests expecting more modern accommodations.
Beds
Cleanliness
However, there are a few points of critique. Some rooms and carpets had an unpleasant odor and there were incidences where bathrooms and showers could have been cleaner. The bathrooms, in particular, sometimes fall short of the overall cleanliness standard seen throughout the rest of the hotel.
While the hotel is quite clean and well-maintained, it appears somewhat outdated and could benefit from renovations to enhance guest comfort and value for money. Despite these minor drawbacks, the cleanliness of Petra Palace Hotel leaves most guests satisfied with their stay.
Staff
Many reviews underscore the extremely friendly demeanor of the staff, pointing out their eagerness to assist and provide good advice, especially from the reception. The porters and restaurant manager Nazi also receive notable praise for their exceptional service and availability to help guests. However, there are a few mixed comments with some guests encountering less amiable interactions, particularly with certain reception staff. Nonetheless, the overall sentiment about the hotel's staff leans heavily towards their politeness, kindness and helpful nature, contributing significantly to the guest experience.
Wi-Fi
Pool
However, a common concern is the temperature of the water, which many describe as very cold, making it challenging to take a dip, especially during cooler months. Despite this, the pools are often seen as a bonus and a necessary feature for unwinding after a strenuous day of sightseeing. Overall, the pools at Petra Palace Hotel are a valued feature, particularly during the hot summer months, even if the chilly water can be a drawback for some.
3 Star
Yes, Petra Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Petra Palace Hotel.
No, Petra Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at Petra Palace Hotel.
No, Petra Palace Hotel doesn't have a gym.
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