Silk Road Hotel
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Summary of reviewsSilk Road Hotel in Petra is widely celebrated for its prime location, just a short walk from the Petra Visitor Center, making it an ideal base for exploring the site. Guests appreciate the convenience of the proximity to local restaurants and shops and the newly renovated, clean and spacious rooms contribute to a comfortable stay after a day of hiking. The friendly and attentive staff, particularly Hisham, Reyad, Mr. Ibrahim and Mr. Riyad, are frequently commended for their exceptional service and warm hospitality, ensuring a pleasant and seamless experience for guests.
Breakfast at the hotel generally receives positive feedback with many praising its variety, taste and the convenience of an early start for those eager to visit Petra. However, some guests feel that the breakfast could benefit from more variety and freshness. Dinner offers a delightful experience with excellent traditional food available even after hours and the option of a buffet dinner at a reasonable price. The restaurant's special home-cooked Jordanian meals are a highlight and nearby eateries, including 'Mom's Recipe,' also come highly recommended.
The rooms are consistently praised for their spaciousness, large comfortable beds and cleanliness. Although there are occasional mentions of outdated decor and minor maintenance issues, the overall feedback is overwhelmingly positive. Cleanliness is generally well-regarded with many guests noting the tidy and well-maintained rooms and bathrooms. While there are some concerns about old fixtures and the need for more regular cleaning in certain areas, the hotel's cleanliness is typically satisfactory.
The friendly and professional staff are a standout feature with guests appreciating their welcoming demeanor and helpfulness, particularly during check-in and breakfast. The introduction of a new fast Wi-Fi system has improved internet connectivity in common areas, although room connectivity still requires attention. Parking is convenient and secure, adding to the overall ease of stay.
Families find the hotel accommodating with spacious rooms suitable for large groups and the staff's attentiveness to children creates a hassle-free experience. Comfortable, large beds contribute to a restful sleep and the hotel's affordability and essential amenities make it a practical choice. Overall, Silk Road Hotel offers a well-managed, budget-friendly stay near Petra, balancing convenience and comfort effectively.
Categories
Breakfast at the hotel generally receives positive feedback with many praising its variety, taste and the convenience of an early start for those eager to visit Petra. However, some guests feel that the breakfast could benefit from more variety and freshness. Dinner offers a delightful experience with excellent traditional food available even after hours and the option of a buffet dinner at a reasonable price. The restaurant's special home-cooked Jordanian meals are a highlight and nearby eateries, including 'Mom's Recipe,' also come highly recommended.
The rooms are consistently praised for their spaciousness, large comfortable beds and cleanliness. Although there are occasional mentions of outdated decor and minor maintenance issues, the overall feedback is overwhelmingly positive. Cleanliness is generally well-regarded with many guests noting the tidy and well-maintained rooms and bathrooms. While there are some concerns about old fixtures and the need for more regular cleaning in certain areas, the hotel's cleanliness is typically satisfactory.
The friendly and professional staff are a standout feature with guests appreciating their welcoming demeanor and helpfulness, particularly during check-in and breakfast. The introduction of a new fast Wi-Fi system has improved internet connectivity in common areas, although room connectivity still requires attention. Parking is convenient and secure, adding to the overall ease of stay.
Families find the hotel accommodating with spacious rooms suitable for large groups and the staff's attentiveness to children creates a hassle-free experience. Comfortable, large beds contribute to a restful sleep and the hotel's affordability and essential amenities make it a practical choice. Overall, Silk Road Hotel offers a well-managed, budget-friendly stay near Petra, balancing convenience and comfort effectively.
Hotel with Spa
This hotel provides a spa, a hot tub/Jacuzzi, a sauna, and massage services. Guests can also enjoy a Turkish/Steam Bath and fitness facilities.
Family Friendly Hotel
Located near the visitor center in Wadi Musa, it is convenient for accessing Petra. The hotel offers standard services suitable for families.
Business Hotel
Located near the visitor center in Wadi Musa, it offers convenience for accessing Petra and surrounding areas.
Hotel with Parking
The hotel provides free private parking, free parking, free self parking, and a free car park. These various free parking options cater to guests arriving with their own vehicles.
EV charging stations
3-Star Hotel
Located near the visitor center in Wadi Musa, this hotel offers air-conditioned rooms with views of the Petra Valley. It provides spacious rooms and essential amenities for a comfortable stay.
Hotel with EV Charging Stations
Guest Reviews
The Silk Road Hotel's location receives high praise for its exceptional proximity to the Petra Visitor Center, being just a few minutes walk away. Guests find it an ideal base for exploring Petra with many highlighting the convenience of returning to a comfortable room after a long day of hiking. The hotel's position also offers easy access to numerous local restaurants and shops, adding to the overall convenience. Visitors commend the newly renovated, clean and spacious rooms. The staff, notably Hisham and Reyad, are mentioned for their exceptional service and friendly demeanor. Perfect for a short stay, the hotel consistently garners recommendations for those visiting the archaeological site of Petra. The consistent theme across reviews underscores the prime location, just steps away from the iconic site, making it a superb choice for travelers.
The breakfast at Silk Road Hotel receives a mix of feedback from guests with many commending its variety and taste. Several reviewers highlight the wide selection, describing it as plentiful, varied and delicious. There's appreciation for breakfast starting early, which is convenient for those planning a trip to Petra with an option to request a lunch box. Guests frequently note the breakfast to be good and satisfying, mentioning an abundance of dishes and drinks. Some describe it as a very good or even fantastic experience.
However, not all comments are positive. A number of guests find the breakfast to be average or very basic with limited options and not enough variety. There are mentions of it being simple yet sufficient with some guests expressing dissatisfaction with the freshness and quality. Despite these critiques, the consensus leans towards a generally good breakfast setup with room for improvement in the range and richness of options.
Silk Road Hotel offers a commendable dining experience with their excellent traditional food, even accommodating guests after closing hours. The quality of the food served in the hotel restaurant is highly praised. For those seeking variety, the hotel staff occasionally organize home-cooked meals in a Jordanian style. Guests can also enjoy a buffet dinner at an affordable price of 9 JOD. Additionally, the restaurant across the street offers discounts to hotel patrons and has received positive feedback for its great dinners. For a unique touch, the lovely restaurant named "Mom's Recipe," touted as one of the best around, comes highly recommended.
The Silk Road Hotel near Petra offers guests spacious and comfortable accommodations that consistently receive high praise. The rooms are described as clean, airy and equipped with very large and comfortable beds, making for a restful stay. Many guests highlight the spaciousness of both the rooms and bathrooms, noting that they provide a high level of comfort.
The hotel's prime location, just 300 meters from the Petra visitor center, adds to its appeal. Multiple reviewers mention how well-kept and tidy the rooms and bathrooms are, emphasizing that cleanliness is a priority at the hotel. Some guests were particularly impressed with the newer rooms, which are noted to be very clean and well-sized.
While reviews are overwhelmingly positive about room size, comfort and cleanliness, a few mentions of outdated decor and maintenance issues are noted. Some rooms have a strange smell, windows that do not close properly or a lack of windows altogether. Nonetheless, the overall feedback leans heavily towards a positive experience owing to the convenient location, spacious and comfortable rooms and meticulous cleanliness.
The beds at Silk Road Hotel consistently receive praise for their comfort and size with many guests highlighting the large and comfortable beds, some even describing them as super or huge. The bedding is noted as generally good, adding to the cozy experience. Reviews frequently mention the cleanliness of both mattresses and bedding, contributing to a restful sleep. Despite one comment about a bed being too soft, most guests find the beds very comfortable, making them a standout feature of the hotel. The combination of a clean, comfortable room and friendly staff further enhances the overall positive guest experience.
Silk Road Hotel in Petra receives mixed reviews regarding its cleanliness. Many guests praise the hotel for its quiet, clean rooms and overall cleanliness of the premises. The friendly staff and great hospitality are frequently highlighted, contributing to a pleasant stay. Guests often mention the cleanliness of both the rooms and the bathrooms with many finding them very clean and well-maintained. The hotel’s facilities are described as spacious and well-equipped, adding to the positive experience.
However, there are notable criticisms regarding the condition and cleanliness of the bathrooms with several guests pointing out old fixtures that look dirty and unpleasant odors. Some reviews mention that the carpets and certain areas do not seem to be regularly cleaned, indicating that housekeeping standards could be improved. A few guests also found the hotel to be outdated, suggesting that a renovation is needed.
Despite these concerns, many visitors appreciate the overall cleanliness, location and attentive service, making Silk Road Hotel a generally commendable option for travelers visiting Petra.
Silk Road Hotel's staff delivers an exceptional experience based on guest reviews. The employees are consistently described as friendly, kind and professional, shining particularly in areas such as the front desk and during breakfast. Notable mentions go to Hisham and Reyad for their outstanding guest service, as well as Mr. Ibrahim and Mr. Riyad for their friendliness and helpfulness. Guests repeatedly highlight the staff's amicable demeanor with many noting their smiles and attentiveness to every need.
The hotel boasts a smooth check-in process with welcoming and accommodating staff available to assist, even overcoming language barriers gracefully. Their helpful nature extends to accommodating various requests and making guests feel at home with touches like a memorable mint tea welcome drink. Reviews also commend the hotel staff for being both attentive and supportive, ensuring a pleasant and seamless stay for all visitors. Overall, Silk Road Hotel’s team is celebrated for their warmth, professionalism and dedication to providing an excellent customer experience.
At Silk Road Hotel, the Wi-Fi receives mixed reviews from guests. The common areas, such as the lobby, boast a good Wi-Fi signal that works pretty well, providing guests a reliable internet connection. However, the situation changes when it comes to the rooms. Many guests have reported that the Wi-Fi in the rooms is slow, spotty or even completely inaccessible in certain areas. Specifically, rooms like 204 have been singled out for having poor Wi-Fi connectivity. While the hotel has recently introduced a new fast Wi-Fi system, there is still notable feedback indicating that the connection in guest rooms needs improvement. Overall, the lobby stands out as the best place for a stable Wi-Fi experience at the Silk Road Hotel.
The parking facilities at Silk Road Hotel are generally well-received by guests, primarily due to the convenience and security they offer. The hotel provides free parking right in front of the building, making it easy and hassle-free for guests to park their vehicles. Despite the parking area being relatively small, guests often manage to find a spot without much trouble. An added benefit is the possibility to leave the car even after check-out, enhancing the overall convenience. Additionally, the parking is monitored, adding an extra layer of security for guests' peace of mind. This combination of factors makes parking at the Silk Road Hotel a generally positive experience.
Silk Road Hotel proves to be a welcoming option for families visiting Petra. The hotel is accommodating for various family sizes with rooms of a very good size, making it convenient for both small and large families. The staff stands out for being friendly and particularly attentive to the needs of children, ensuring a hassle-free experience for parents. Whether arriving early or leaving late, guests appreciate the flexibility of being able to store their luggage at the reception, adding to the convenience of their stay. The hotel is well-suited for short stays and provides a comfortable resting place after outdoor activities, such as camping trips. Overall, Silk Road Hotel is a suitable choice for anyone visiting Petra, especially those traveling with children.
The Silk Road Hotel offers a beneficial balance of affordability and convenience, making it a practical choice for those planning to explore Petra. Positioned just steps away from the entrance to the archaeological area, this well-managed hotel provides a solid base for visitors. Although not the newest establishment, it maintains a commendable price-quality ratio, ensuring guests receive good value for their money. With its essential amenities and budget-friendly rates, the Silk Road Hotel is perfect for travelers seeking an economical and efficient stay near Petra.
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Location
Breakfast
However, not all comments are positive. A number of guests find the breakfast to be average or very basic with limited options and not enough variety. There are mentions of it being simple yet sufficient with some guests expressing dissatisfaction with the freshness and quality. Despite these critiques, the consensus leans towards a generally good breakfast setup with room for improvement in the range and richness of options.
Dinner
Rooms
The hotel's prime location, just 300 meters from the Petra visitor center, adds to its appeal. Multiple reviewers mention how well-kept and tidy the rooms and bathrooms are, emphasizing that cleanliness is a priority at the hotel. Some guests were particularly impressed with the newer rooms, which are noted to be very clean and well-sized.
While reviews are overwhelmingly positive about room size, comfort and cleanliness, a few mentions of outdated decor and maintenance issues are noted. Some rooms have a strange smell, windows that do not close properly or a lack of windows altogether. Nonetheless, the overall feedback leans heavily towards a positive experience owing to the convenient location, spacious and comfortable rooms and meticulous cleanliness.
Beds
Cleanliness
However, there are notable criticisms regarding the condition and cleanliness of the bathrooms with several guests pointing out old fixtures that look dirty and unpleasant odors. Some reviews mention that the carpets and certain areas do not seem to be regularly cleaned, indicating that housekeeping standards could be improved. A few guests also found the hotel to be outdated, suggesting that a renovation is needed.
Despite these concerns, many visitors appreciate the overall cleanliness, location and attentive service, making Silk Road Hotel a generally commendable option for travelers visiting Petra.
Staff
The hotel boasts a smooth check-in process with welcoming and accommodating staff available to assist, even overcoming language barriers gracefully. Their helpful nature extends to accommodating various requests and making guests feel at home with touches like a memorable mint tea welcome drink. Reviews also commend the hotel staff for being both attentive and supportive, ensuring a pleasant and seamless stay for all visitors. Overall, Silk Road Hotel’s team is celebrated for their warmth, professionalism and dedication to providing an excellent customer experience.
Wi-Fi
Parking
Family
3 Star
No, Silk Road Hotel doesn't have any pool.
Yes, a spa is available at Silk Road Hotel.
No, Silk Road Hotel doesn't allow dogs.
Yes, parking facilities are available at Silk Road Hotel.
No, Silk Road Hotel doesn't have a gym.
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