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Summary of reviewsHotel Grafenwirt has received a plethora of positive reviews, especially regarding its prime location and welcoming atmosphere. Situated in the heart of Wagrain, the hotel is ideally close to bars, restaurants, shops and ski facilities, making it an excellent base for exploration. The proximity to attractions like Liechtensteinklamm, GrossGlockner, the Ice Cave and Kaprun water reservoir further elevates its appeal. Guests appreciate the cozy and quiet environment despite its central location, contributing to overall value and convenience for both short and extended stays.
The breakfast offerings at Hotel Grafenwirt are highly regarded, described as very good, extensive and abundant. Guests particularly enjoy the variety of fresh items and the friendly staff who ensure a pleasant atmosphere. Breakfast being included in the room price adds to the value, although some have mentioned the occasional lack of variety or specific items like eggs or hot sausages.
Dinner experiences at the hotel are mixed. While the pub is praised for its atmosphere and fair prices, the hotel lacks a restaurant, which some guests find disappointing. During the off-season, the restaurant is closed and a few reviews noted issues with food quality and service, recommending nearby dining options instead.
The hotel rooms receive mixed feedback. Positively, they are often described as clean, spacious and well-equipped with essential amenities. Many guests find the furnishings comfortable and fitting for the area's rustic charm. However, some guests noted that certain rooms could be small and there have been occasional issues with cleanliness and maintenance.
Cleanliness throughout the hotel is generally praised with many guests highlighting the tidy and well-maintained environment. The efficiency of the heating system and the neatness of the establishment contribute to a cozy stay, although there are sporadic mentions of mold in bathrooms and some cleaning mishaps.
The staff at Hotel Grafenwirt consistently earn high praise for their friendliness, attentiveness and helpfulness. They go above and beyond in ensuring guests' needs are met, creating a warm and welcoming environment. Guests specifically mention the exceptional service from individuals like Tina and a Danish hostess.
However, the Wi-Fi service at Hotel Grafenwirt is a common source of frustration with many guests experiencing weak signals, non-functional passwords and unreliable connectivity, particularly on higher floors.
Parking, while convenient with an on-site lot, comes with a fee of €5 per day, which some guests consider manageable and good value, though others wish it were complimentary.
The hotel is also family-friendly, providing a cozy atmosphere perfect for family vacations. Amenities such as a playroom for children and a ski storage area enhance the family-oriented experience, despite the desire for more communal seating in the evenings.
For ski enthusiasts, Hotel Grafenwirt's location is exceptional. Just 100 meters from the ski bus stop, it provides easy access to the Grafenberg cable car with practical amenities like a ski boots drying room heightening the appeal.
Regarding the beds, reviews are mixed. Many guests found the beds comfortable, but there are complaints about softness, sagging mattresses, noisy beds and inadequate extra beds or travel cots.
In summary, Hotel Grafenwirt is highly praised for its excellent location, friendly staff and good value offerings, particularly in terms of breakfast and family-friendliness. However, improvements could be made in dining options, Wi-Fi service and room maintenance to fully satisfy all guests. Show more
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Categories
Hotel near Ski Resorts
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Triple RoomRoom with a desk and a bathroom with a hairdryer.
Small Double RoomRoom with a desk, cable TV and a bathroom with a hairdryer.
Standard Double RoomRoom with a desk, cable TV and a bathroom with a hairdryer.
Guest Reviews
7.9
Good
Location
Hotel Grafenwirt boasts a prime location in the heart of the village, making it an exceptional choice for travelers. The hotel is ideally situated close to everything, including bars, restaurants, shops and the ski bus, ensuring guests have easy access to all the amenities they might need. Its central placement means that attractions such as Liechtensteinklamm, GrossGlockner, the Ice Cave and Kaprun water reservoir are within a short distance, making it an excellent base for exploration. The proximity to the cable car and ski lifts is particularly appealing for those seeking winter sports opportunities.
The hotel's well-appointed accommodations are complemented by the convenience of being right in the center of Wagrain, providing a cozy and quiet environment despite its centrality. Reviews emphasize the clean and spacious rooms, as well as the inclusion of breakfast in the price, enhancing the overall value. Whether for a summer getaway or a stopover, Hotel Grafenwirt's excellent location and welcoming atmosphere make it a standout choice for both short and extended stays.
Breakfast
Hotel Grafenwirt has garnered significant praise for its breakfast offerings, making it one of the most appreciated aspects of guests' stays. Reviews frequently describe the breakfast as very good, extensive and abundant with a variety of delicious options to suit different tastes. Many guests highlighted the excellent and delicious nature of the meals, noting that the breakfast buffet was both plentiful and satisfactory with regular replenishment ensuring fresh and abundant servings.
A sizable number of descriptions emphasize the extensive variety provided, which includes everything from fresh bread to an assortment of other tasty items, making for hearty and fulfilling meals. The breakfast experience is often enhanced by the friendly staff, who contribute to the overall pleasant atmosphere. The inclusion of breakfast in the room price further adds to the value for money with numerous guests expressing satisfaction in this regard.
However, not all feedback is uniformly positive. Some reviews mention that the breakfast can be basic, lacking in variety or repetitive day-to-day. A few guests were disappointed by the minimal offering or the absence of certain items like eggs or hot sausages. Despite these occasional criticisms, the general consensus remains highly favorable.
Overall, Hotel Grafenwirt delivers a breakfast experience that is well-regarded for its quality, variety and the attentiveness of the staff, contributing positively to the overall charm and appeal of the hotel.
Dinner
Hotel Grafenwirt presents a mixed dining experience according to guest reviews. The pub associated with the hotel has been praised for offering the perfect atmosphere and fair prices, making it a pleasant spot for casual drinks. However, the hotel itself lacks a restaurant, which some guests find disappointing. Dinner options at Hotel Grafenwirt can be limited and need to be booked in advance, though this isn't always communicated clearly to guests. During the off-season, the restaurant is closed, but fortunately, there are good alternatives in close proximity. Some guests have reported dissatisfaction with the quality of food and service, including issues with tasteless, microwaved dishes and buffet shortages. For a better dining experience, guests might want to explore nearby hotels and restaurants that offer a higher standard of cuisine.
Rooms
The rooms at Hotel Grafenwirt receive mixed feedback from guests, but there are several positive highlights worth noting. Many reviews commend the rooms for being clean, spacious and well-equipped with essential amenities. Guests appreciate the comfortable beds and functional furnishings, which are described as rustic and fitting for the area's ambiance. Some rooms are noted to be especially functional and modernly furnished, providing a cozy and tidy environment.
Cleanliness is a recurring positive theme, as multiple reviews specifically mention clean rooms and bathrooms. The hotel also features practical amenities such as a ski storage area and space for warming up boots, which is a plus for those visiting during the ski season.
However, not all feedback is favorable. Some guests find the rooms to be quite small, cramped and in need of renovation. Occasional issues include dirty rooms, sagging beds and malfunctioning showers. Additionally, some reviews reveal discrepancies between room sizes and descriptions, leading to dissatisfaction for those expecting larger accommodations.
Overall, while the rooms at Hotel Grafenwirt are generally clean and practical, there is room for improvement to meet all guest expectations fully.
Beds
Hotel Grafenwirt receives mixed reviews regarding the comfort of its beds. Many guests found the beds to be comfortable with positive remarks highlighting good beds, cozy mattresses and clean, cozy rooms. However, there are criticisms as well. Some guests mentioned that the pillows were too soft, the mattresses sagged or the beds made a lot of noise. There were also comments about the beds being too hard and the pillows too thin. Additionally, guests expressed concerns about the lack of a mattress for the travel cot and the inadequacy of the extra bed for older children. Overall, while some guests enjoyed a restful sleep, others felt the beds could benefit from improvements.
Cleanliness
Hotel Grafenwirt generally receives positive feedback regarding its cleanliness. Guests have frequently noted that the rooms are clean and comfortable with many describing the accommodations as very tidy and well-maintained. Multiple reviews highlight the immaculate linens and the overall pleasant atmosphere of the hotel, contributing to a cozy stay.
Rooms have been described as spacious with essential furnishings and the heating system is praised for working efficiently. The hotel's central structure, which includes a small parking lot, is considered a plus and the neatness and orderliness of the establishment receive commendations.
However, there are occasional mentions that the cleanliness could be improved with specific issues such as mold in the bathrooms and some rooms not being cleaned to guests' expectations. Despite these sporadic concerns, many still find that the overall hygiene and cleanliness are satisfactory.
In summary, while there are areas that could benefit from modernization and occasional improvements in cleaning routines, the consistent remarks about the hotel's cleanliness and organization suggest it provides a comfortable and hygienic experience for most visitors.
Staff
The staff at Hotel Grafenwirt consistently receive high praise from guests, highlighted by their friendliness, attentiveness and helpfulness. Guests commonly describe the staff as very nice, warm and kind with a particularly notable attention to guests' needs. The receptionists and hostesses, including individuals like Tina and a Danish hostess, have been singled out for their exceptional service and friendly demeanor.
The team at the hotel displays a commitment to ensuring that everything is well-maintained, assisting with anything from refilling breakfast items promptly to accommodating needs such as ski equipment on short notice. This level of service also extends to the owners, who have been recognized for their hands-on and accommodating approach.
Overall, guests frequently mention the warmth and dedication of the hotel staff, making their stays comfortable and enjoyable. This attentiveness, coupled with cleanliness and good accommodation, creates a welcoming environment where one can expect excellent service and a genuinely pleasant experience.
Wi-Fi
Guests at Hotel Grafenwirt have expressed dissatisfaction with the hotel's Wi-Fi service. Many encountered issues such as weak Wi-Fi signals in their rooms, non-functional passwords and unreliable internet connectivity with some even experiencing days without any Wi-Fi at all. Additionally, the free internet service advertised by the hotel apparently does not reach the higher floors, prompting some guests to seek better connection in other areas of the hotel. Overall, the Wi-Fi service at Hotel Grafenwirt has been a consistent source of frustration for its guests.
Parking
Hotel Grafenwirt offers its guests the convenience of an on-site parking lot, though this comes with a fee of €5 per day. Despite the additional cost, many reviewers found the parking situation to be manageable and appreciated the proximity of the parking spaces to the hotel itself, describing it as convenient and good value for money. Some guests highlighted the availability of safe parking, including for motorcycles. However, feedback also included concerns about the cramped nature of the parking spaces and suggestions that parking could ideally be free for hotel guests. Overall, while the parking is generally considered a positive feature, the additional charge remains a point of contention for some.
Family
Hotel Grafenwirt offers a cozy and welcoming environment, perfect for a family vacation. Situated in the heart of the village, this small, family-run hotel provides a quiet and intimate atmosphere. The very nice and attentive staff ensure a friendly experience with a family atmosphere that makes guests feel right at home.
For those with children, the hotel is very friendly and child-oriented, featuring a playroom where kids can stay entertained and happy. The convenience of the ski and ski boot room makes it easy for families to enjoy a super cool ski trip with top service. In the evenings, guests appreciate the friendly atmosphere and great breakfast, though some may wish for more communal seating to be together with all their loved ones. Overall, the hotel is suitable for a week with kids, offering a charming, family-friendly retreat.
Ski
Nestled in the heart of Wagrain, Hotel Grafenwirt boasts an exceptional location for ski enthusiasts. Just 100 meters from the ski bus stop, guests can easily reach the Grafenberg cable car in just two stops. This perfect proximity to the skiing facilities means that everything, from ski storage to bar, restaurant and shop access, is effortlessly close. The hotel enhances the skiing experience with practical amenities like a ski boots drying room and a nearby barn for additional storage. Despite the absence of an elevator, the hunting-style decor adds a unique charm to the cozy, family-friendly atmosphere. Wagrain’s beautiful landscapes and the good quality of its ski areas make this destination a top pick for winter vacations, while the reasonable prices, private parking and central city location ensure a comfortable and convenient stay.
No, Hotel Grafenwirt doesn't have any pool.
No, a spa isn't available at Hotel Grafenwirt.
No, Hotel Grafenwirt doesn't allow dogs.
Yes, parking facilities are available at Hotel Grafenwirt.