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Hilton Waikiki Beach Resort & Spa

Waikiki , 2500 Kuhio Avenue (Show on Map)

8.0

Very Good

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Summary of reviewsHilton Waikiki Beach Resort & Spa largely receives commendations from guests, thanks to its prime location just a block away from Waikiki Beach. This strategic positioning allows for easy access to the beach, restaurants, shopping areas and major attractions, while still offering a quiet and restful stay. The exceptional views from the hotel and its convenient walking distance to both beach and city life add significant value to the overall experience.

The breakfast experience at Hilton Waikiki Beach Resort & Spa has mixed feedback. Many guests enjoy the delicious and nicely plated dishes, appreciating the friendly and accommodating staff. Meals are often praised for their overall quality and value, especially for those who prepay for breakfast. However, some guests find the limited menu options and long wait times frustrating. Despite these criticisms, the pleasant ambiance and staff efforts contribute to a largely positive dining experience.

Rooms at the Hilton Waikiki Beach Resort & Spa are appreciated for their cleanliness and great views, particularly of the ocean. However, they are often described as somewhat small and dated with some furniture showing signs of wear. Guests note the comfort of the beds and the quiet atmosphere but have also reported occasional maintenance issues and musty smells. Overall, despite these drawbacks, the rooms provide a satisfactory level of comfort and cleanliness.

Cleanliness throughout the property receives mixed reviews. While many guests acknowledge the general cleanliness of common areas such as the pool restrooms and dining areas, some express concerns over room cleanliness. Complaints include dirty carpets, unvacuumed floors and occasional pest issues. Guests still praise the staff's friendliness and efforts, which contribute positively to their stay.

The hotel staff consistently earns praise for their friendliness, helpfulness and professionalism. Many guests highlight the warm and welcoming nature of the staff, especially at the front desk and during breakfast services. Their commitment to ensuring a pleasant stay significantly enhances the guest experience.

The pool area at Hilton Waikiki Beach Resort & Spa also garners mixed reviews. While guests appreciate the pool's convenience and pleasant atmosphere, some find it smaller than expected and occasionally unclean. The pool's accessibility until 10:00 PM is a highlight, yet there are mentions of closures for remodeling and windy conditions.

Parking is an area of mixed feedback with many guests noting the high cost of valet parking services, priced at $45 per day. While some find the service efficient, others mention negative interactions with staff and the absence of a self-parking option.

The hotel is also well-regarded for its family-friendly amenities, offering engaging activities such as a crazy golf course, beachside aquarium and entertaining luaus. The comfort of the beds often receives praise with guests frequently highlighting their cozy nature, although some suggest that double beds should be larger for better comfort.

Overall, Hilton Waikiki Beach Resort & Spa provides a largely positive experience, particularly due to its exceptional location, friendly staff and clean, comfortable rooms with beautiful views. While there are areas for improvement, particularly in room maintenance, breakfast variety and parking costs, the hotel's strengths make it a desirable choice for many visitors.
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Luxury Resort

This upscale resort provides spacious and stylish rooms with scenic ocean or mountain views from private balconies. It features an outdoor swimming pool, a full-service spa, and multiple on-site bars and restaurants, including Mac 24/7.

Resort near Golf Courses

Located within a reasonable distance of the Ala Wai Golf Course. The resort offers comfortable accommodations and spa services.

Resort near The Beach

Hilton Waikiki Beach Resort & Spa is a beach resort & spa. The hotel offers proximity to Waikiki Beach.

Resort for Honeymoon

The private suites and luxurious amenities, as well as the prime location of this resort make it ideal for a romantic honeymoon getaway. Enjoy the beautiful views of the ocean from your room's windows, enjoy romantic dinners at the hotel's premises and spend quality time with your other half.

Resort with Spa

The Hilton Waikiki Beach Resort & Spa provides spa services. It offers a convenient location and a range of treatments for guests.

Romantic Resort

Hilton Waikiki Beach Resort & Spa provides a comfortable stay with beautiful ocean views. Couples can relax and rejuvenate at the onsite spa and enjoy the hotel's central location, providing easy access to Waikiki's attractions.

Resort near Nightlife Spots

The hotel features a rooftop bar with panoramic views, providing a vibrant setting for evening drinks. Its location on Kuhio Avenue places it near many bars and clubs.

Resort with Swimming Pool

Hilton Waikiki Beach Resort & Spa provides a pleasant pool area with good amenities. Its location and overall service make it a solid choice for travelers seeking a pool-focused stay.

Heated Pool Outdoor Pool

Business Resort

Located near the beach, this Hilton property provides comfortable accommodations and business facilities. It features meeting rooms, a business center, and offers event planning services.

Resort with Parking

The resort offers parking, making it convenient for guests to explore Waikiki and nearby attractions. The availability of parking adds value to the guest experience. The parking is generally well-maintained.

EV charging stations

Accessible Resort

This Hilton property in Waikiki is noted for its accessible features, including accessible rooms and public areas. While specific details about room features are not extensively detailed in the provided information, it is listed as one of the top accessible hotels in Honolulu.

Resort with EV Charging Stations

The hotel features an electric car charging station for guest use. Valet-only parking is available at a daily rate with in and out privileges.

4-Star Resort

Located near Waikiki Beach, this resort offers comfortable accommodations and a full-service spa. It provides easy access to shopping, dining, and attractions.

Resort with Outdoor Pool

This resort features an outdoor pool for guest use. It provides a swimming option for those staying at the hotel.

Resort with Heated Pool

This resort offers a heated pool and spa services. Guests can relax by the pool and enjoy the convenient location near Waikiki Beach.

Resort Taking Steps Towards Sustainability

Family Friendly Resort

Resort with Gym

Skyscraper Resort

Room Types

Deluxe King Room with Ocean View Featuring a balcony with ocean views, this room includes a flat-screen cable TV, refrigerator and an en suite bathroom. Tea and coffee-making facilities are also provided. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

King Room with City View Featuring a balcony with a city view, this room includes a flat-screen cable TV, refrigerator and an en suite bathroom. Tea and coffee-making facilities are also provided. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

Deluxe King Room with Mountain View Featuring a balcony with mountain views, this room includes a flat-screen cable TV, refrigerator and an en suite bathroom. Tea and coffee-making facilities are also provided. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

One-Bedroom Suite Featuring a balcony, this spacious suite includes a flat-screen cable TV, refrigerator and an en suite bathroom. Tea and coffee-making facilities are also provided. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

King Room with Balcony - Disability Access Featuring a balcony with city views, this room includes a flat-screen cable TV, refrigerator, a coffee machine, and an en suite bathroom. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

Deluxe King Room with Ocean View - Disability Access This air-conditioned room offers ocean views. It includes a flat-screen cable TV and an iPod docking station. The en suite bathroom features free toiletries and a hairdryer. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

King Room with Roll-In Shower - Disability Access This air-conditioned disability access room includes a roll-in shower and a city view. It features a flat-screen cable TV, an iPod docking station and a refrigerator. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

Deluxe King Room with Ocean View and Roll-In Shower - Mobility Access Ocean views are featured from this room. A roll-in shower is provided in this mobility accessible deluxe room. The corresponding photos may not reflect the specific accessible room type or room feature. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

Deluxe King Room with Ocean View - Hearing Accessible Ocean views are featured from this room.This hearing accessible deluxe room features a visual alarm. Notification devices for the doorbell, door knock and incoming telephone calls are also provided. The corresponding photos may not reflect the specific accessible room type or room feature. - Please note: Maximum occupancy is 4 guests including children and infants. Extra person charge for adults for 3rd and 4th person applies. No additional charge for children using existing bedding.

Parlor Room with Sofa Bed The spacious quadruple room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Premium King Room with Ocean View The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Premium King Room with Mountain View The spacious double room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Premium King Suite with Mountain View The spacious suite offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds and Mountain View This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds and Mountain View - Hearing Accessible This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

Deluxe Queen Room with Two Queen Beds and Ocean View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Queen Room with Two Queen Beds and City View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Premium Queen Room with Two Queen Beds and Mountain View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

Premium Queen Room with Two Queen Beds and Ocean View This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

About Hilton Waikiki Beach Resort & Spa

License: TA-213-164-4416-01

Guest Reviews

8.0

Very Good

Location

Hilton Waikiki Beach Resort & Spa boasts an exceptional location that guests frequently commend. This hotel is praised for being very close to the beach, just a block away from the renowned Waikiki Beach, making it ideal for those seeking a convenient seaside retreat. Its proximity to an array of restaurants, shopping areas and major Waikiki attractions further enhances its appeal. The location offers guests an excellent balance, allowing them easy access to the bustling beach scene while being far enough removed to ensure quiet and restful stays.

In addition to the prime positioning, visitors frequently note the great views and the convenience of walking distance to both beach and shopping locales. The hotel is described as perfect for exploring with a good atmosphere and the ability to enjoy both the beach and city life effortlessly. Despite some minor criticisms, such as the cost of parking and occasional service lapses, the consensus among guests is that the hotel's location is unbeatable, adding significant value to their overall experience.

Breakfast

Hilton Waikiki Beach Resort & Spa offers a breakfast experience that garners mixed reviews from its guests. Many highlight the delicious and nicely plated breakfast with some describing it as outstanding, great and amazing. The hotel restaurant receives praise for its delectable dishes and excellent service, making it a pleasant start to the day for many.

Guests who prepaid for breakfast often commented positively about the value, appreciating the friendly and accommodating staff. However, several guests noted restrictive aspects, mentioning limited menu options and long wait times. A voucher system limits guests to one item and one drink with no buffet available, which disappoints those expecting more variety. A few reviews mention poorly organized service and questioned whether the breakfast meets the hotel's standards.

Despite these criticisms, the availability of beach chairs and the overall positive ambiance contribute to a largely pleasant dining experience. For those who enjoy simple, well-prepared meals and friendly service, Hilton Waikiki Beach Resort & Spa's breakfast can be a delightful addition to their stay.

Rooms

Hilton Waikiki Beach Resort & Spa offers a mixed experience when it comes to room accommodations. While many guests appreciated the cleanliness and daily upkeep of the rooms, numerous reviews highlight that the rooms are on the smaller side. Despite this, the rooms often provided a magnificent view with some guests specifically complimenting the ocean and north side views.

The hotel rooms appear to be a bit dated with some furniture showing signs of wear and tear. Although the furnishing might be past its prime, guests found the beds comfortable and enjoyed the quiet atmosphere due to good noise cancellation between rooms. Those staying in the rooms also noted the convenience of having an electric kettle and many felt the overall comfort level was high despite the slightly cramped quarters.

On the downside, several reviewers mentioned musty smells, inadequate storage and occasional maintenance issues like a broken shower rod or running toilet. The hotel's effort in keeping the property very clean was noted, although there were instances where cleaning could be more thorough and consistent, especially with managing trash.

In summary, while the room sizes and outdated decor might not meet the expectations typical of a Hilton brand, the clean and comfortable environment, coupled with stunning views, provide a satisfactory experience for many guests.

Beds

The beds at Hilton Waikiki Beach Resort & Spa often receive praise for their comfort with many guests mentioning the beds are comfortable and cozy. Positive comments highlight comfy beds and pillows as a notable feature. Despite the overall comfort, some reviews point out issues such as lumpy mattresses, uncomfortable beds and pillows and the small size of the double beds. There is also feedback suggesting that double beds are inadequate and should be at least king size for better comfort. However, the general trend indicates a favorable experience with the bedding, contributing to a pleasant stay close to the beach.

Cleanliness

The cleanliness at Hilton Waikiki Beach Resort & Spa receives mixed reviews from guests. Many guests appreciate the generally clean state of the property, highlighting its proximity to the beach, central location and attractive décor. Positive remarks also extend to the clean pool restrooms, dining area and well-maintained noise levels.

However, some guests express significant concerns regarding room cleanliness. Reports include dirty carpets, unvacuumed floors, unchanged sheets after multiple days and instances of hair from previous guests in the bathroom. Some guests mention encountering cockroaches and significant dust accumulation. The lack of daily room servicing and the need to inform the front desk for cleaning services led to dissatisfaction for several visitors.

Despite these issues, the hotel’s staff receives praise for their niceness and some visitors enjoyed their overall stay, citing fast Wi-Fi and the stunning ocean views from their rooms. The feedback paints a picture of a property that delivers on location and service but has notable inconsistencies in maintaining room cleanliness.

Staff

The Hilton Waikiki Beach Resort & Spa boasts overwhelmingly positive feedback regarding its staff, according to guest reviews. Consistent praise highlights the friendliness, helpfulness and professionalism of the hotel’s team. Many guests describe the staff as warm, kind and welcoming, especially at the front desk and during breakfast services. The hotel's employees are frequently noted for their excellent service with several reviews mentioning their willingness to communicate and dedication to ensuring a pleasant stay. Despite a few isolated incidents of less favorable interactions, the general sentiment is that the staff contributes significantly to a safe, clean and comfortable hotel environment. Guest experiences are marked by kindness and a superb location, forming a commendable impression of the staff's commitment to hospitality.

Pool

Stay at the Hilton Waikiki Beach Resort & Spa promises a mixed experience when it comes to their pool. Guests often appreciate the pool, describing it as great, nice and lovely with its convenience being a highlight. It's open until 10:00 PM, offering an opportunity for a refreshing dip after a day of exploring. Some guests also enjoyed the peaceful, quiet and heated small pool on the lobby level with the added bonus of a view of Waikiki Beach.

However, there are several criticisms. A notable number of reviewers mentioned the pool being smaller than expected with some even calling it very small. During certain stays, the main pool was either closed for remodeling or not open, causing disappointment. Additionally, there have been comments about the pool area being very windy, not open late enough and at times, not the cleanest with a cloudy appearance. The pool also gets busy and there isn't a designated adult-only section for those seeking a quieter swim. Despite these mixed reviews, the pool's positive aspects often provide a pleasant experience for guests.

Parking

The parking situation at Hilton Waikiki Beach Resort & Spa has garnered mixed feedback from guests. While the hotel offers valet parking services, which some found efficient even during busy periods, it is universally acknowledged that the cost is quite steep with several guests highlighting the daily $45 fee as very expensive. Despite the added convenience of having valet services, the high cost left many feeling unsatisfied. Additionally, some guests noted the necessity of using the valet service, as there is no self-parking option available. The valet staff received varied comments with some guests praising their service while others mentioned negative interactions and poor attitudes. Overall, the valet parking at Hilton Waikiki Beach Resort & Spa is seen as functional but costly, leaving room for improvements in both cost and service quality.

Family

Hilton Waikiki Beach Resort & Spa offers a variety of engaging activities for children, ensuring they have a memorable stay. The kids particularly enjoyed the crazy golf course, providing endless fun and entertainment. The aquarium on the beach was a hit among younger guests, making the beachfront experience even more exciting. Enthralling encounters with dolphins and a tremendous lua make for delightful family outings. Additionally, the outstanding cruise adds another layer of adventure to the trip. Guests appreciated the opportunity to capture and share their memorable moments with family and friends during their stay. However, certain practical inconveniences like the availability of towels, lack of room service and inadequate lighting were noted by some guests.

Yes, Hilton Waikiki Beach Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hilton Waikiki Beach Resort & Spa.

No, Hilton Waikiki Beach Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at Hilton Waikiki Beach Resort & Spa.

Yes, Hilton Waikiki Beach Resort & Spa has a gym.

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