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The Surfjack Hotel & Swim Club

Waikiki , 412 Lewers Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Surfjack Hotel & Swim Club continuously garners positive reviews across various aspects of hospitality, notably focusing on its strategic location, inviting ambiance and exceptional service.

Situated in a prime position just steps from the sea and Waikiki Beach, the hotel's location is highly praised for its convenience. Guests appreciate the easy access to local shops, restaurants and attractions, making it an ideal base for exploring the vibrant Waikiki area. The balance between proximity to the bustling main strip and a peaceful atmosphere further enhances its appeal.

The breakfast experience at Surfjack impresses with its quality and convenience, particularly the free morning coffee. The poolside setting and onsite restaurant, Mahina & Sun’s, receive commendations not only for breakfast but also for the exceptional dining experience overall. Guests often highlight the delicious food and the lively atmosphere, complete with nightly live music.

The rooms at Surfjack are described as spacious, clean and stylish, featuring modern amenities and attractive decor. The comfortable beds and well-appointed bathrooms contribute to a pleasant stay, despite occasional minor issues such as humidity or views of construction sites. The general consensus is that the accommodations provide good value for money.

Cleanliness is a strong suit of the hotel with consistently positive feedback on both the rooms and common areas. Some isolated issues with housekeeping do arise, but they are exceptions rather than the norm. The attentive and friendly staff play a significant role in maintaining the hotel's welcoming and immaculate environment.

The pool area, despite being small, is a guest favorite due to its cleanliness, perfect temperature and the ambiance created by live evening music. The proximity of the pool to the restaurant and bar adds to the lively but cozy atmosphere, making it a perfect spot for relaxation.

Family-friendliness is another highlighted feature with many guests noting the welcoming environment for children and the convenience of family rooms. The ease of beach access and the available amenities like beach towels further enhance the hotel’s suitability for families.

Parking options are appreciated for being cost-effective and relatively convenient, even though they are off-site. Guests value the free perks provided, such as parking and beach chairs, which complement the overall experience positively.

Lastly, while the comfort of beds receives mixed reviews with some guests noting issues with pillows and firmness, many still find the beds conducive to a restful sleep. This suggests a generally positive though somewhat varied experience with the hotel's bedding.

Overall, The Surfjack Hotel & Swim Club stands out for its superb location, welcoming staff, enjoyable amenities and family-friendly atmosphere, offering a charming and convenient retreat in the heart of Waikiki.
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Dog Friendly Hotel

This hotel welcomes two dogs of any size for no additional fee. Complimentary dog walking is provided, and the resident canine concierge is available for play dates with guests. This makes it an exceptionally dog-friendly and fun place to stay.

Hotel near Nightlife Spots

While specific details about nightlife at The Surfjack Hotel & Swim Club are not available in the provided data, its Waikiki location suggests proximity to nightlife. The hotel has a swim club, suggesting a social atmosphere.

Hotel with Swimming Pool

The Surfjack Hotel & Swim Club features a 1960s vintage-style pool with cabanas and creative cocktails. The unique design and relaxed atmosphere create a fun and memorable pool experience.

Outdoor Pool

4-Star Hotel

This boutique hotel offers a retro-inspired design and a lively social scene. It features a central courtyard with a pool, a restaurant, and a curated selection of shops, creating a unique and engaging experience.

Hotel with Outdoor Pool

This hotel features an outdoor pool, known as the Swim Club. It offers a unique and stylish pool experience.

Hotel near The Beach

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Room Types

Room Selected at Check-In Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. Maximum occupancy include both adults and children.

Bungalow A private balcony is featured in this stylish, air-conditioned bungalow. A refrigerator is provided. Maximum occupancy include both adults and children. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Two-Bedroom Suite Featuring a private balcony, this two-bedroom, air-conditioned suite features a separate living area. A refrigerator is provided. Maximum occupancy include both adults and children.

Three-Bedroom Suite Featuring a spacious living room and three separate bedrooms, this suite includes a private balcony, a refrigerator and air conditioning. Maximum occupancy include both adults and children.

One-Bedroom Suite This one-bedroom suite features a living area and a separate bedroom. A private balcony is featured. Maximum occupancy include both adults and children. Rates are based on 3 guests. A maximum of 5 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

About The Surfjack Hotel & Swim Club

License: TA-069-861-3760-01

Guest Reviews

8.5

Very Good

Location

Situated in a prime location, The Surfjack Hotel & Swim Club boasts a strategic position just steps from both the sea and the iconic Waikiki Beach. Guests repeatedly praise its centrality, making it convenient to explore downtown Waikiki and its offerings. Restaurants, shops and various attractions are within easy walking distance, allowing visitors to immerse themselves fully in the vibrant local scene. The hotel is often described as being super central, making it ideal for those who plan to be out and about all day.

Adding to the appeal, the location offers an excellent balance between proximity to the bustling main "strip" in Waikiki and a peaceful yet vibrant atmosphere. Its closeness to key points of interest, combined with friendly staff and a unique decor, makes The Surfjack stand out as a fantastic base for an unforgettable Waikiki experience. The location is not only praised for its convenience but also for its exceptional value, providing guests with a perfect spot from which to explore the area extensively.

Overall, the consistent feedback highlights that The Surfjack's position is superb for walking to the beach, enjoying local cuisine, shopping and absorbing the lively ambiance of Waikiki, all while enjoying the hotel's exceptional amenities and welcoming environment.

Breakfast

The breakfast experience at The Surfjack Hotel & Swim Club receives a blend of positive and constructive feedback, heavily leaning towards its quality and convenience. Guests appreciate the free coffee provided every morning with many noting its high quality as exceptional for American standards. The lobby boasts a nice coffee concession and the poolside setting for enjoying morning coffee adds to the pleasant ambiance.

While complimentary tea and coffee in the morning were generally well-received, some guests mentioned that the beverages were occasionally cold, suggesting room for improvement in the morning coffee station. The breakfast burrito stands out as a solid option and takeaway breakfasts have also garnered praise for their deliciousness.

The onsite restaurant receives positive mentions for its good food, though it's worth noting that there are favorable breakfast alternatives nearby, such as the Heavenly Cafe. Overall, guests find the combination of complimentary and available breakfast options to be a strong feature of their stay at The Surfjack Hotel & Swim Club, enhancing their start to the day.

Dinner

The Surfjack Hotel & Swim Club offers an exceptional dining experience, consistently praised by guests in their reviews. Patrons frequently highlight the fantastic and wonderful restaurant, often mentioning how delicious the food is. Mahina & Sun’s, the on-site restaurant, stands out with its excellent meals, especially for dinner, prompting some guests to dine there every night of their stay. The bar is also well-regarded, not just for its good food but also for its delightful cocktails. In addition to the superb dining options, the hotel features a lively atmosphere with nightly live music and a cool, inviting restaurant/bar area, making it a focal point of the guest experience. The food and snacks at the pool are noted for being freshly prepared and very delicious, adding to the overall appeal. Though the hotel is situated slightly outside the center, guests find it easily accessible within a five-minute reach, maintaining its convenience. This charming ambiance extends to even the older clientele, who find the hotel to be comfortably accommodating.

Rooms

The Surfjack Hotel & Swim Club offers a stay characterized by spacious, clean and well-appointed rooms that many guests find extremely comfortable. The rooms vary from singles to large family suites, providing plenty of closet space and modern amenities. Phrases like "decoratively charming" and "cool design and great atmosphere" indicate that the hotel's interior design is both attractive and functional, adding to the overall pleasant ambiance. Many guests also appreciated the comfortable beds and fully-equipped bathrooms, which feature substantial counters and excellent showers.

A highlight mentioned by numerous reviewers is the room size and the comfort they experienced with several describing their accommodations as "spacious" and "quiet." This includes positive feedback on specific room aspects like balconies and terraces, offering great places to relax. The on-site bar and restaurant, along with live music, contribute to the enjoyable experience, making the hotel a lively place to stay.

While most reviews are positive, noting the clean and stylish appearance of the rooms, some feedback also points out minor issues like occasional humidity and slight wear in some rooms. Moreover, views of construction sites from certain rooms were mentioned as less desirable. Overall, though, the general consensus is that The Surfjack Hotel & Swim Club delivers comfortable and stylish accommodations that provide good value for money.

Beds

The Surfjack Hotel & Swim Club offers a bedding experience that collectively leans towards comfort with many guests praising the very comfortable and comfy beds that contribute positively to their stay. Guests appreciated the comfort of wide double beds, which allowed for restful sleep. However, there were mixed opinions with some guests mentioning that their beds were either too soft or downright uncomfortable. The pillows received a fair share of criticism, often described as lumpy and not satisfactory. Issues with bed type mismatches and occasional lumpy mattresses were also noted. Despite these inconsistencies, many highlighted the presence of amazing and comfortable beds, making for a generally positive, though somewhat mixed, review of the hotel's bedding.

Cleanliness

The Surfjack Hotel & Swim Club seems to impress guests with its overall cleanliness and well-maintained facilities. Many reviewers highlight the clean and well-appointed rooms, noting that both the rooms and the hotel itself are kept in good condition. Positive comments often mention the clean, quiet and comfortable atmosphere with some guests appreciating the spaciousness of their accommodations. The friendliness of the staff also contributes to the positive experience, although there are isolated mentions of a less pleasant encounter with a bar keeper.

However, some guests have noted inconsistencies in room cleanliness. Complaints include dog hairs on the bedding, musty smells and improperly cleaned bathtubs, which suggest occasional lapses in the housekeeping standards. Despite these few issues, the overall feedback indicates that the hotel's cleanliness generally meets expectations, especially for a budget-friendly option. The inviting atmosphere and attentive staff contribute to making the Surfjack a favored choice among visitors.

Staff

The Surfjack Hotel & Swim Club has garnered a reputation for its exceptional staff, consistently praised for their friendliness, helpfulness and welcoming nature. Guests frequently highlight the staff's incredible hospitality, describing them as extremely nice, cheerful and diligent. The smaller size of the hotel adds a personal touch that guests appreciate, making interactions with the staff feel more intimate and genuine.

The atmosphere is notably friendly, supported by professional and efficient service that enhances the overall experience. The reception staff, bartenders and cleaning crew receive commendations for their superb service and friendly demeanor. While one review mentioned an occasional grumpy bar keeper in the mornings and an unfriendly staff member at checkout, these seem to be outlying instances in the midst of overwhelmingly positive feedback.

Guests have noted that the staff's efforts translate into a friendly and safe ambiance throughout the hotel. Reviews often mention the enthusiasm and accommodating nature of the team, where many felt particularly valued and attended to with great care. The occasional staff upgrades, such as a complimentary move to a larger suite, add to the hotel's charm and guest satisfaction.

Overall, The Surfjack Hotel & Swim Club stands out for its marvelous service provided by a dedicated, fun and lovely team, ensuring guests feel both welcomed and valued during their stay.

Pool

The Surfjack Hotel & Swim Club boasts a charming pool area that guests frequently praise for its cleanliness and perfect temperature. Despite its small size, the pool exudes a great vibe, enhanced by live music every night from 6 to 9 PM. The surrounding atmosphere is both cozy and relaxing, featuring plenty of comfortable lounge chairs and little nooks ideal for unwinding with a book. The pool area is conveniently located by the entry, restaurant and bar, creating a lively ambiance, though it does mean evening swimmers might share their experience with diners.

Many reviews highlight the pool's cleanliness and how enjoyable it is to relax poolside. The adult swim hours from 6 to 9 PM and the designated children's hours support a more tranquil experience for all guests. This central pool area is well integrated with the hotel's overall aesthetic, featuring beautiful interior design and sparkling clean waters. Guests also appreciate the proximity to the beach, adding to the allure of taking a dip or lounging in this inviting space. However, some did note occasional issues with water cleanliness and the restricted hours for children. Overall, the pool area at The Surfjack Hotel & Swim Club provides a delightful retreat, perfect for soaking up the sun or enjoying the hotel's vibrant atmosphere.

Beach

The Surfjack Hotel & Swim Club provides convenient access to the beach with guests appreciating its proximity. The hotel is situated within walking distance of the beach with some noting it as a comfortable 10-minute walk to Waikiki Beach. Accessibility to the beach is generally described as perfect and uncomplicated, making it easy for guests to enjoy the sun and surf. The availability of beach towels further enhances this accessibility, allowing visitors to head out without added preparation. Overall, guests find the hotel's location ideal for beachgoers, offering a short, pleasant walk to one of Hawaii's iconic beaches.

Parking

The Surfjack Hotel & Swim Club offers several parking options that are largely praised for being cost-effective and convenient. Guests frequently highlight the free parking, which is noted as a significant advantage compared to other hotels in the area. The parking is typically located off-site, about a few blocks or a five-minute walk away, but guests find this arrangement to be manageable and appreciate the value it provides.

Despite not being on-site, the parking structure is described as very walkable and adding little inconvenience to the overall stay. It's important to note that while the parking area is some distance away, the hotel ensures the process is straightforward with a ticket validation system at reception. Occasionally, guests mention avoiding moving their cars during weekend evenings due to traffic, but this is seen more as a general advisory than a major issue.

Additionally, free perks such as parking complement other amenities like beach chairs, making for an appealing package. Apart from the slight distance, the free and complimentary parking is well-regarded, adding to the overall positive experience at The Surfjack Hotel & Swim Club.

Family

The Surfjack Hotel & Swim Club is highly regarded as an ideal choice for families. Its family-friendly atmosphere is widely praised, making it a standout option compared to the larger beach resorts. Guests traveling with children, including ones as young as 18 months and 2 years old, found the environment welcoming and accommodating.

The hotel features a pool that kids really enjoy, adding to the overall family-friendly vibe. The rooms are well designed for families with options like family rooms that offer two separate sleeping areas, providing comfortable space for both adults and children. Additionally, the hotel is conveniently located close to Waikiki Beach, enhancing the experience with easy beach access.

Offering more than just a place to stay, The Surfjack Hotel includes live afternoon music, contributing to a pleasant and engaging environment. The staff is noted for their helpfulness, which complements the quality of the accommodation. Despite being a bit more expensive than other options, guests feel the quality justifies the cost, marking The Surfjack as a worthwhile choice for families seeking a memorable stay.

4 Star

The Surfjack Hotel & Swim Club offers a great value for money with stylish decor and furnishings creating a charming and convenient atmosphere. Guests have praised the top-notch amenities and breathtaking event experiences, particularly for weddings. The hotel is affordably priced and provides added value with free parking and no resort fee. While some reviews suggest it does not fully meet the standards of a 4-star hotel, many appreciate the overall quality-price ratio and the unique charm it offers.

Outdoor Pool

The Surfjack Hotel & Swim Club offers an inviting and well-reviewed outdoor pool area. Guests frequently praise the great and relaxed atmosphere of the central pool, which enjoys a consistently nice temperature. The pool area is conveniently connected to the bar and dining spaces, creating a lively environment, especially during the nightly live music performances. Cozy seating arrangements around the pool further enhance the fabulous setting, making it an ideal spot to unwind. Whether taking a dip or simply soaking in the ambiance, the poolside experience is consistently highlighted as a key feature of the hotel.

Dog Friendly

The Surfjack Hotel & Swim Club, known for its welcoming atmosphere, is a standout choice for travelers with pets. This pet-friendly hotel allows guests to bring their furry companions along, offering a unique and enjoyable experience. Many guests appreciate the convenience of staying at a dog-friendly place, especially when it comes to exploring the nearby beach and central areas. Visitors have noted the pleasure of seeing other guests with their pets, making the environment warm and communal. Although some mentioned the presence of many dogs, it is generally well-received with guests valuing the freedom of having their pets openly accompany them during their stay.

Yes, The Surfjack Hotel & Swim Club has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at The Surfjack Hotel & Swim Club.

Yes, The Surfjack Hotel & Swim Club welcomes dogs.

Yes, parking facilities are available at The Surfjack Hotel & Swim Club.

No, The Surfjack Hotel & Swim Club doesn't have a gym.

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