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Summary of reviewsDormy Inn Premium Wakayama Natural Hot Spring garners high praise for its convenient location, exceptional breakfast and thoughtful amenities. Guests commend the hotel's strategic placement near JR Wakayama Station and various public transportation options, making it ideal for both sightseeing and business purposes. The proximity to restaurants, shopping streets and attractions like Wakayama Castle adds further appeal, while the quiet ambiance, especially on higher floors, ensures a peaceful stay.
Breakfast at the hotel is a standout feature, offering an abundant and diverse selection of Japanese and Western dishes. The quality and variety, including local specialties and fresh seafood, provide a luxurious and delightful start to the day. The complimentary late-night ramen service, ice cream after onsen visits and all-you-can-drink Yakult enhance the overall dining experience.
The rooms are noted for their cleanliness, efficient use of space and comfort, though some guests find them on the smaller side. The decor and amenities, such as stocked refrigerators and comfortable pajamas, contribute to a cozy and pleasant environment. High marks for cleanliness extend to the public areas and the onsen facilities, ensuring a well-maintained and relaxing atmosphere.
The staff at Dormy Inn Premium Wakayama are frequently commended for their friendliness, politeness and attentiveness. Their exceptional service, including thoughtful gestures and problem-solving abilities, significantly enhances the guest experience, despite occasional language barriers and minor service hiccups.
Although the free Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues, other aspects like parking are generally positive. Convenient parking options and reasonably priced fees alleviate most concerns, allowing for smooth arrivals and departures.
Overall, Dormy Inn Premium Wakayama Natural Hot Spring is highly recommended for its exceptional service, comprehensive amenities and value for money. Its combination of a prime location, luxurious breakfast, clean accommodations and relaxing onsen facilities create a memorable and delightful stay for travelers. Show more
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Hotel with Parking
This hotel offers on-site car parking facilities for guests. While charges apply, having parking directly at the hotel provides a convenient solution for vehicle owners.
Small Hotel
This hotel offers a natural hot spring, providing a relaxing and intimate experience. It is conveniently located near JR Wakayama station. The hotel provides welcome coffee.
4-Star Hotel
Located a 5-minute walk from JR Wakayama Station, it offers modern accommodations with free Wi-Fi and a natural hot spring. It provides a relaxing experience with convenient amenities.
Business Hotel
Room Types
Double Room - Non-Smoking This air-conditioned room features a TV, a fridge and an electric kettle with green tea bags. Yukata robes are provided for all guests and the en suite bathroom comes with slippers and a hairdryer.
Twin Room - Non-SmokingThis air-conditioned room features a TV, a fridge and an electric kettle with green tea bags. Yukata robes are provided for all guests and the en suite bathroom comes with slippers and a hairdryer.
King Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a tea and coffee maker, a carpeted floor, pajamas and a flat-screen TV. The unit offers 1 bed.
Hollywood Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 2 beds.
Quadruple Room with Tatami Area - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features air conditioning, tatami, a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit has 2 beds and 3 futons.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a carpeted floor and pajamas. The unit offers 2 beds.
Room Selected at Check-In - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV.
Room Selected at Check-In without Cleaning Service - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a carpeted floor and pajamas.
Double Room - Eco Plan (No Daily Cleaning)Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a carpeted floor and pajamas. The unit offers 1 bed.
Twin Room - Eco Plan (No Daily Cleaning)Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 2 beds.
Double Room with Shower - SmokingProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a carpeted floor, pajamas and a flat-screen TV. The unit has 1 bed.
King Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Twin Room with Shower - SmokingProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a carpeted floor and pajamas. The unit offers 2 beds.
Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 2 beds.
Hollywood Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 2 beds.
Adjoining Double Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a carpeted floor and pajamas. The unit has 2 beds.
Double Room - Non-Smoking (1 Adult)Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a carpeted floor and pajamas. The unit has 1 bed.
Double Room - Smoking (1 Adult)Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a tea and coffee maker, a carpeted floor, pajamas and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Dormy Inn Premium Wakayama Natural Hot Spring enjoys an excellent location that is highly praised by guests. Centrally situated near JR Wakayama Station, it offers convenient access to public transportation, making it easy for travelers to move around. The proximity to the train station, typically a mere five-minute walk, is repeatedly highlighted as a key benefit. This ease of access extends to buses as well with several bus stops nearby, ensuring comprehensive coverage for various destinations.
Guests appreciate the convenience of being close to several restaurants and a shopping street, making it simple to find dining options and enjoy local nightlife. The hotel's strategic position also allows for a short walk to main attractions like Wakayama Castle, making it an ideal base for both sightseeing and relaxation. Additionally, for those visiting from Kansai Airport, the access is straightforward and efficient.
Despite being near a major road, the hotel maintains a quiet ambiance, particularly on higher floors. While parking at the hotel can be limited, nearby options are available and reasonably priced. Overall, the location of Dormy Inn Premium Wakayama is lauded for its convenience, accessibility and proximity to essential amenities, ensuring a comfortable and enjoyable stay for guests.
Breakfast
The breakfast at Dormy Inn Premium Wakayama Natural Hot Spring receives high praise from many guests. It’s described as abundant, rich and luxurious with a diverse selection of both Japanese and Western foods. Many commend the quality and variety of dishes, highlighting seafood bowls, particularly the salmon roe, as exceptional. The inclusion of local Wakayama gourmet cuisine and small bites adds to the breakfast's unique appeal.
Guests repeatedly mention the exceptional taste and the freshness of the food, labeling the breakfast as delicious, excellent and even sensational. The buffet-style setup offers an impressive range of options, including fish rice, grilled and raw fish, fried chicken, rice porridge, a variety of vegetables, small cakes and even Japanese-style ramen available for an additional fee. There’s also a mention of buttery croissants and fragrant coffee for those preferring Western fare.
Overall, the breakfast is considered worth the cost with some guests emphasizing the excellent cost-performance ratio. Despite a few remarks about the breakfast period ending too early and some finding the price slightly high, the overwhelming consensus is that the breakfast at Dormy Inn Premium Wakayama is outstanding and memorable, making it a significant highlight of the stay.
Dinner
Dormy Inn Premium Wakayama Natural Hot Spring stands out for its delightful array of complimentary food and beverage services, many of which are especially cherished by guests after a relaxing time in the onsen. Notably, the hotel's late-night offerings include a popular free ramen service available from 9:30 pm, often described as delicious and satisfying. Guests can also relish flavorful soba noodles as a late-night treat.
Furthermore, the hotel enhances the relaxation experience by providing free ice cream after bathing, a well-loved perk, along with all-you-can-drink Yakult. In the morning, Yakult is available in the hotel's first-floor restaurant, ensuring a refreshing start to the day.
The Viking restaurant also earns praise for its delicious meals, cementing the hotel's reputation for excellent food. In addition to the savory offerings, guests can enjoy free coffee, green tea and refreshing popsicles. These thoughtful complimentary services contribute to the overall excellent service at Dormy Inn Premium Wakayama, making it a memorable stay for visitors.
Rooms
Dormy Inn Premium Wakayama Natural Hot Spring offers a mix of room experiences, leaning towards smaller space but often comfortable and clean. Many guests mentioned that despite the compact size, the rooms are well-designed and efficiently laid out, making good use of available space. Several reviews highlighted the rooms as clean, tidy and equipped with necessary facilities. Some guests found the rooms quiet, even those facing the main road, contributing to a peaceful stay.
The decor and lighting are generally appreciated, despite occasional remarks about dimness and musty smells in some rooms. The comfort of the beds and pillows was a consistent positive, although a few found beds a bit too small for two persons. The amenities, including stocked refrigerators and comfortable pajamas, add a nice touch to the overall experience.
Guests who stayed in upgraded or larger rooms noted the additional space and the beautiful views of the city and mountains. Those staying in standard rooms sometimes found them cramped, especially for more than one person and mentioned the lack of natural light. Despite this, the rooms are often described as cozy and adequately furnished.
Overall, Dormy Inn Premium Wakayama offers a clean and comfortable stay with well-thought-out room designs that make the most of the space, even if some may find the rooms on the smaller side.
Beds
At Dormy Inn Premium Wakayama Natural Hot Spring, guest opinions on the beds reveal a mixed experience. Many guests found the beds to be comfortable, spacious and conducive to a good night's rest. Descriptions such as nice bed and comfy bed are common, highlighting the overall positive response. However, several guests expressed dissatisfaction, noting that some beds were either too hard or too soft with single beds often described as smaller and firmer. Pillows were a frequent point of contention with many guests finding them too narrow, hard or flat, which detracted from their comfort. Despite these shortcomings, the double beds were particularly praised for their comfort, contributing to a generally restful experience.
Cleanliness
Dormy Inn Premium Wakayama Natural Hot Spring receives high marks for cleanliness across various aspects of the hotel. Guests consistently praise the hotel’s cleanliness, highlighting the neat and tidy rooms, well-maintained facilities and impressive onsen areas. Many found their rooms to be clean, comfortable and relatively spacious, contributing to an overall pleasant stay. The communal baths, in particular, were noted to be very clean and relaxing, further enhancing the appeal of the onsen experience.
The entire property, from public areas to private rooms, is kept in a very clean and satisfactory condition with housekeeping paying keen attention to detail. The cleanliness of the breakfast venue was also commended and guests enjoyed the delicious food offered there.
Although primarily positive, a few isolated concerns were noted, such as scattered hair in the changing rooms and minor dust accumulation in some areas. Despite these occasional issues, the general consensus remains favorable with the majority of guests recommending the hotel for its sense of cleanliness and overall maintenance. The hotel’s proximity to the train station and additional perks like complimentary ramen and mineral water further enhance the guest experience.
Staff
Dormy Inn Premium Wakayama Natural Hot Spring offers a standout experience largely attributed to its exceptional staff. Consistently noted for being friendly, polite and helpful, the team goes out of their way to ensure guests feel welcomed and well-cared for. The front desk, in particular, receives high praise for its proactive and accommodating service. Dining room staff are commended for their friendliness, enhancing the overall positive atmosphere of the hotel.
Several reviews highlight the staff's detailed attention, such as processing cancellations without fees and even preparing a birthday card upon notification. While most interactions are positive, there are occasional mentions of staff needing improvement in English proficiency and explanation clarity. Some reviewers also noted roughness or perceived rudeness from specific staff members, notably at the front desk and Yonaki soba restaurant.
Despite these minor issues, the general consensus is that the staff's kindness, hospitality and service efficiency significantly contribute to the enjoyable experience at Dormy Inn Premium Wakayama. Their efforts to provide prompt and comprehensive service, coupled with small thoughtful gestures, set a welcoming tone for guests.
Wi-Fi
The Wi-Fi service at Dormy Inn Premium Wakayama Natural Hot Spring receives mixed reviews. Guests appreciate that free Wi-Fi is available and some have found it reliable and easy to connect to in their rooms. However, there are frequent reports of difficulties in establishing a connection and poor signal quality, particularly for indoor usage. The connection struggles with consistency and may not be suitable for activities requiring stable internet, such as gaming. Improvements in the Wi-Fi service would enhance the overall guest experience.
Parking
At Dormy Inn Premium Wakayama Natural Hot Spring, guests have access to convenient parking options, including a multi-level mechanical system. The availability of parking is generally good with nearby lots available if the hotel lot is full, ensuring guests face no significant inconveniences. Some guests found the parking fee to be reasonably priced, while others felt it was on the higher side or wished for complimentary parking. Despite a few challenges like narrow access roads and occasional delays requiring staff assistance, the overall parking experience is positive. Located close to Wakayama Station, the hotel's parking solutions offer ease and convenience for travelers.
4 Star
Dormy Inn Premium Wakayama Natural Hot Spring offers a combination of excellent service and top-notch facilities, making it a standout choice for both leisure and business travelers. Guests are particularly impressed with the hotel's hot spring amenities, describing them as pleasant, relaxing and with the ideal water temperature. The inclusion of hot spring access is frequently highlighted as a significant plus.
The hotel provides a variety of thoughtful extras that enhance the stay, such as post-bath ice cream and complimentary ramen at night, which are greatly appreciated by visitors. The location is praised for being convenient and the rooms are noted for their cleanliness and comprehensive amenities.
Guests consistently mention the high quality of the breakfast and the helpfulness of the staff, further contributing to the overall positive experience. The cost-performance ratio is repeatedly described as excellent, offering a four-star experience at a more affordable price point. Many reviews liken the property's amenities and service to those of a four-star hotel, cementing its reputation as a high-value option with fabulous facilities and notable cost performance.
Business
Nestled near the business district, Dormy Inn Premium Wakayama Natural Hot Spring is tailored for business travelers seeking convenience and comfort. With an ideal location close to the station, commuting by train or bus is a breeze, adding to the hotel's appeal.
This business hotel shines in its offering of amenities that cater specifically to professional needs. Guests can benefit from a well-equipped business center and a lounge area designed for work, alongside luxurious touches such as massage chairs and complimentary ice cream and ramen. The rooms, while compact, are efficiently designed and offer a comfortable retreat after a long day.
Breakfast at the hotel is a highlight, providing a luxurious and flexible start to the day, perfect for busy schedules. The overall value for money is excellent with services and facilities that go beyond standard expectations. The friendly staff further enhance the experience, consistently providing a level of service that outshines other business hotels in the area.
In summary, Dormy Inn Premium Wakayama Natural Hot Spring offers a comprehensive and pleasant stay for business travelers, combining practical business amenities with thoughtful extras and exemplary service.
Luxury
Dormy Inn Premium Wakayama Natural Hot Spring offers a luxurious experience that keeps guests coming back. The hotel's breakfast is repeatedly described as luxurious, particularly highlighting the best seafood rice. Guests appreciate the great value for money and the ample supply of hot water. The hot spring facilities, including a beautiful onsen and sauna area, allow for complete relaxation and an experience described as fantastic and lovely.
The open-air bath and the overall luxuriousness of the large public bath are standout features. Additional perks, such as welcome service/amenities and free services, enhance the high value of the stay. Clean rooms and attentive service ensure a satisfying experience for all. The touches like ice cream and lactic acid bacteria drinks offered after using the hot spring further elevate the experience, making it both luxurious and fulfilling.
No, Dormy Inn Premium Wakayama Natural Hot Spring doesn't have any pool.
No, a spa isn't available at Dormy Inn Premium Wakayama Natural Hot Spring.
No, Dormy Inn Premium Wakayama Natural Hot Spring doesn't allow dogs.
Yes, parking facilities are available at Dormy Inn Premium Wakayama Natural Hot Spring.
No, Dormy Inn Premium Wakayama Natural Hot Spring doesn't have a gym.