Master Suites Hotel

Waldorf 38.64878100, -76.88329500 , 2228 Old Washington Road (Show on Map)
5.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMaster Suites Hotel provides guests with a comfortable and conveniently located stay, enhancing their travel experience with easy access to various dining options and local attractions. The warmth and hospitality of the staff stand out, contributing substantially to guests' positive experiences. Despite not being a luxury establishment, the hotel is praised for excellent service, largely driven by the friendliness and professionalism of its staff, including supportive front desk personnel and attentive management.

Guests particularly appreciate the spaciousness of the suites, with amenities such as kitchens and jacuzzi tubs adding to the convenience and relaxation. While certain aspects of room cleanliness have drawn criticism, improved maintenance during some visits has been noted, alongside the cleanliness of sheets and bathrooms. The peaceful environment further supports a restful stay.

Although some reviews highlight issues with cleanliness, including mold and unpleasant odors, the hotel has the potential to offer a comfortable experience, particularly when rooms are well-maintained. Special accommodation requests, like first-floor rooms for those with pets, are positively regarded.

Beds at the hotel have faced notable criticism, with recurring feedback indicating that updates are necessary. Many guests report discomfort due to old mattresses and bedding conditions, including stained comforters and insufficient pillows. Addressing these concerns might enhance guest satisfaction significantly.

In summary, Master Suites Hotel is ideal for those seeking a convenient, comfortable stay with commendable service, though improvements in room condition and beds would further elevate the overall guest experience.
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Hotel for Honeymoon

Dog Friendly Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
One-Bedroom Suite This suite features two 32-inch flat-screen TVs, a full kitchen, and a separate living area with a sofa.

Deluxe One-Bedroom Suite This suite features two 32-inch flat-screen TVs, a full kitchen, and a separate living area with a sofa. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Queen Suite with Spa Bath This suite features a spa bath, two 32-inch flat-screen TVs, a full kitchen with a microwave and refrigerator.

Queen Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. This suite has air conditioning, a seating area, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.

Deluxe Queen Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. This suite has air conditioning, a seating area, a flat-screen TV with cable channels and a balcony. The unit has 3 beds.

Deluxe Queen Suite The unit offers 2 beds.

Deluxe Queen Suite The unit has 3 beds.

Guest Reviews
5.2
Rated
Location
Master Suites Hotel is nestled in a highly convenient area, offering guests easy access to a variety of dining options and local attractions. Many visitors appreciate the privacy and comfort the location provides, making it ideal for those seeking a tranquil yet accessible stay. The proximity to key destinations adds to the hotel's appeal, with guests frequently noting how close it is to everything they need. Its position offers a cozy and comfortable environment, enhancing the overall experience for travelers. While not a luxury establishment, the hotel delivers excellent service, and the staff's friendliness contributes significantly to the positive experience. Overall, the location and the warm hospitality of the hotel staff stand out as highlights for guests choosing Master Suites Hotel for their stay.

Rooms
At Master Suites Hotel, guests appreciate the spaciousness and features of the individual suites, often highlighting the presence of a kitchen which adds to the convenience. Many reviews commend the cleanliness of the rooms, especially when they are well-maintained, as some guests experienced improved cleanliness during subsequent visits. The inclusion of amenities like the jacuzzi tub enhances the stay for many, offering a touch of relaxation. The environment is typically quiet, allowing for a peaceful night. However, some concerns are apparent such as issues with room assignments and the occasional lapse in room condition, including unpleasant odors and inadequate bedding arrangements. The service ambiance receives mixed reviews with a few noting room for growth in customer focus. Despite occasional setbacks, the potential for a comfortable stay is evident, particularly when rooms are in top condition.

Beds
The beds at Master Suites Hotel have consistently faced criticism from guests, with many pointing out the need for significant updates. Common issues reported include uncomfortable and old mattresses, which some describe as hard as bricks. The condition of the bedding has been flagged with concerns like stains and even a cigarette burn in a comforter. Guests have also noted that the pillows are too small and not fluffy enough, while there seems to be a lack of extra pillows available. Overall, the feedback suggests that the sleeping arrangements require considerable improvement to meet guest expectations.

Cleanliness
Master Suites Hotel offers a mixed experience when it comes to cleanliness, according to guest reviews. While some guests appreciated the cleanliness of their rooms, noting clean bathrooms and functional amenities, others reported issues with room maintenance, including mold, rust, and dirty appliances. Positive remarks highlighted clean sheets and the convenience of having kitchens in the rooms. However, several guests pointed out unclean conditions, like dirty walls, unpleasant odors, dingy towels, and the presence of bugs. The hotel provides a quiet location which some guests found advantageous for a restful sleep, and it was noted that special requests, such as a first-floor room for guests with pets, were accommodated. Despite these positive aspects, there remains a significant need for improvement in the hotel's overall cleanliness and upkeep.

Staff
The reviews for Master Suites Hotel overwhelmingly highlight the positive impressions guests have had of the staff. There's a recurring theme of friendliness and helpfulness, contributing to a welcoming atmosphere at the hotel. Guests noted that the employees consistently demonstrated professionalism and appreciation, ensuring that everyone feels valued during their stay. The front desk personnel received specific praise for their courteous and helpful service. Additionally, the management was noted for being quick to address concerns and offering satisfactory solutions. Despite minor negative remarks, the overall sentiment remains positive, with guests appreciating the staff's efforts in creating a pleasant and hospitable environment.


No, Master Suites Hotel doesn't have any pool.

No, a spa isn't available at Master Suites Hotel.

Yes, Master Suites Hotel welcomes dogs.

No, parking facilities aren't available at Master Suites Hotel.

Yes, Master Suites Hotel has a gym.

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