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Summary of reviewsBERCAIL is a modern and environmentally conscious hotel located on the outskirts of Lille, providing a strategic base for regional exploration, including proximity to vibrant bars and restaurants. Guests appreciate its quiet surroundings, despite minor road noise, and commend the spacious accommodations coupled with attentive service for a comfortable stay. The quality of breakfast stands out with its French-inspired buffet featuring fresh, organic options, leaving guests mostly satisfied despite some wishing for more traditional cooked items. Dinner experiences at the on-site restaurant are largely positive, with delicious dishes and a high-quality brasserie complemented by excellent service. The occasional lapses in food service are outweighed by the enjoyable atmosphere and variety of drinks, including a good beer selection.
Rooms are celebrated for their modern design, spaciousness, and impeccable cleanliness, incorporating stylish wood and metal elements, and state-of-the-art technology for added comfort. Comfortable bedding ensures a restful sleep, further enhancing the overall guest experience. The staff earn high praise for their friendliness and professionalism, contributing to a welcoming atmosphere despite minor language barriers. Parking is highly convenient, with plenty of free spaces and charging stations for electric vehicles, appealing to eco-conscious travelers. Overall, BERCAIL is appreciated for combining contemporary aesthetic, comfort, and sustainability, making it a preferred choice for travelers seeking a peaceful retreat. Show more
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Categories
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.
SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers soundproof walls, a wardrobe, a sofa, heating and a flat-screen TV. The unit has 2 beds.
Superior Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a sofa, heating, as well as a flat-screen TV. The unit offers 1 bed.
Suite with BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace, this suite also offers soundproof walls, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Mixed Dormitory RoomThe dormitory room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This dormitory room features a wardrobe, heating and a flat-screen TV. The unit offers 6 beds.
Family RoomThe family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a wardrobe, heating and a flat-screen TV. The unit offers 5 beds.
Superior Family RoomThe family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
Location
Nestled on the outskirts, BERCAIL offers a compelling blend of modern aesthetics and environmental consciousness. Its location proves to be both a boon and a bane, catering wonderfully to those attending nearby events or seeking a brief respite during a long journey, thanks to its proximity to highway access and key connections like the Eurostar station. The quiet surroundings offer a peaceful retreat, with the occasional disruption from road noise, though the commercial setting might not appeal to everyone.
Ideal for exploring Lille and its neighboring regions, the hotel is surprisingly well-placed for discovering vibrant bars and restaurants. Its proximity to both Lille and the Belgian border makes it a strategic base for wider regional exploration. While some visitors find its distance from Lille’s center less ideal, the hotel compensates with spacious accommodations and attentive staff, making for a pleasant stay at this contemporary getaway.
Breakfast
At BERCAIL, breakfast is often highlighted for its quality and abundance, predominantly featuring a selection of French-inspired items. Guests frequently praise the buffet for offering a delightful and varied morning meal experience. The spread is noted for being hearty and comprising mostly fresh, organic products. Descriptions such as very good and excellent frequently arise, indicating a consistent level of satisfaction with the offerings. However, some guests find the breakfast options to be somewhat limited, particularly in the cooked section, wishing for more traditional cooked items like sausages and mushrooms. Despite occasional organizational challenges and a delay in serving hot items, the friendly and helpful staff manage to maintain a pleasant atmosphere. Though some reviews mention the breakfast as being on the pricier side, overall, the quality and variety seem to leave a lasting impression.
Dinner
At BERCAL, guests find the dining experience to be largely rewarding, with the hotel restaurant garnering praise for its delicious dishes and high-quality brasserie. The atmosphere adds to the pleasant dining experience, characterized as optimal and complemented by a noteworthy service team. Guests enjoy the range of good food and drinks, with some highlighting the nice selection of beers available. Despite this, certain reviewers point out occasional lapses, such as slow food service and dishes sometimes served lukewarm. A few mention an unimpressive cocktail and a simplistic mixed salad, indicating room for improvement. Nonetheless, the overall consensus reflects positively on the dining offerings, showcasing the restaurant and bar as strong features of the hotel.
Rooms
Nestled in a tranquil location outside the city, the BERCAIL hotel offers guests an exceptionally modern and stylish retreat. The rooms consistently receive high praise for their spaciousness and elegant decor, blending trendy wood and metal elements to create a cozy yet understated atmosphere. Guests appreciate the attention to detail in the room design, noting the beautiful quality of materials used and the modern technology integrated into the space, such as smart switches with displays for easy control. Cleanliness is a standout feature, with well-maintained rooms that exude a pleasant and tidy ambiance.
Comfort is a priority, showcased by comfortable and impeccable bedding that ensures a restful night's sleep. The large rooms offer ample living space, and the shower rooms also impress with their spaciousness and tasteful design. The hotel's modernity extends to both the aesthetic and functional aspects, with well-equipped rooms providing everything guests might need for a short but enjoyable stay. Overall, BERCAIL is an extremely pleasant hotel that successfully combines contemporary design with comfort and convenience, making it a preferred choice for visitors seeking a restful retreat.
Beds
The beds at BERCAIL receive high praise from guests for their comfort and quality. The bedding is consistently described as comfortable, with high-quality materials that contribute to a restful night's sleep. Guests also appreciate the size of the beds, mentioning large, comfortable options that accommodate different preferences, including the added convenience of spacious sofa beds for families with toddlers. The overall impression is that BERCAIL offers a stylish and welcoming environment with an emphasis on ensuring a good night's rest.
Cleanliness
Nestled in an environment praised for its outstanding cleanliness, BERCAIL offers a serene and modern retreat for its guests. The hotel stands out with its impeccable cleanliness throughout the building, showcasing no signs of wear or tear. This dedication to maintaining an immaculate environment extends from spacious, comfortable rooms to the dormitories and even the parking area. The establishment emphasizes an ecological approach, enhancing both its modern appeal and commitment to sustainability.
Guests consistently commend the hotel for its new and well-kept amenities, contributing to a very clean and extremely pleasant stay. The overall design of the establishment is both modern and zen, creating a peaceful setting that complements the high standards of cleanliness.
Staff at BERCAIL receive high praise for their attentiveness, adding to the overall welcoming atmosphere. With everything from the rooms to the general setting meticulously maintained, guests can expect a thoroughly enjoyable experience marked by comfort, cleanliness, and a top-notch service.
Staff
At BERCAIL hotel, the staff consistently receive high praise for their exceptional service and welcoming nature. Guests frequently highlight the friendly demeanor and attentiveness of the staff, making interactions warm and pleasant from the initial phone call to their stay at the hotel. The service is noted to be both efficient and professional, with staff going out of their way to be helpful. Although some minor language limitations are noted, with some staff speaking only French, the overall impression remains positive. The staff's availability and dedication to ensuring a pleasant stay leave a lasting impression, with particular commendation for a sweet and helpful receptionist. Despite a few minor criticisms regarding the handling of specific issues, the general consensus is that the team is both kind and accommodating, enhancing the overall guest experience significantly.
Parking
The parking situation at BERCAIL hotel is highly praised by guests, who highlight its convenience and accessibility. Located right outside the hotel, the parking area offers plenty of free spaces, making it easy for guests to find a spot upon arrival. The large parking lot is equipped with charging stations for electric vehicles, catering to environmentally conscious travelers. With its abundance of spaces, the parking area is both secure and easy to access, ensuring peace of mind for visitors. The hotel's parking facilities stand out for their ample capacity, complementing the overall positive experience at the hotel.