Holiday Inn - Warsaw City Centre by IHG

Warsaw 52.22954200, 20.99444900 , Twarda 52 (Show on Map)
9.1
Excellent


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Summary of reviewsThe Holiday Inn - Warsaw City Centre by IHG, is highly regarded by guests for its prime location, excellent breakfast and modern, comfortable rooms. Situated in the vibrant center of Warsaw, it provides easy access to key city landmarks, the Central Train Station, various restaurants, cafes and shopping centers. For travelers, the proximity to public transportation and other attractions like the Palace of Culture and Science and the Warsaw Uprising Museum proves particularly convenient.

One of the standout features is the breakfast service, which receives commendation for its variety, quality and the inclusion of options catered to different dietary preferences. Despite minor issues with dish temperature and crowding during peak hours, the generous and fresh buffet often leaves a lasting positive impression. Similarly, the dinner experience is noted for its delicious and varied meal options, although some dishes and menu limitations raised occasional concerns.

Guests frequently appreciate the hotel’s modern, spacious and clean rooms. The well-maintained amenities, soundproofing and stunning cityscape views enhance the overall room experience, which is further complemented by daily housekeeping. The friendly and helpful staff contribute significantly to the enjoyable stay with their efficient service and welcoming demeanor.

Moreover, the wifi service is generally satisfactory, offering reliable connectivity throughout the hotel. The gym, though small, is appreciated for its modern equipment and panoramic city views from the 16th floor. However, parking presents mixed feedback: while convenient with secure options and electric vehicle charging stations, the limited and tight spaces coupled with high costs sometimes pose challenges.

As a family-friendly hotel, it caters well to guests with children, providing comfortable, clean rooms and a popular breakfast buffet. Despite some observations on the small room sizes, the overall environment remains favorable for family stays.

The beds are another highlight, often praised for their comfort, spaciousness and clean bedding. Though a few guests mentioned issues with twin beds and pillow firmness, the overall feedback underscores a high-quality sleeping experience.

In summary, the Holiday Inn - Warsaw City Centre by IHG, stands out for its strategic location, excellent breakfast, modern and clean rooms, friendly staff and comfortable beds, making it a popular choice for travelers visiting Warsaw.
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Hotel Taking Steps Towards Sustainability
The hotel implements tools to minimize water consumption without compromising guest experience. They actively participate in initiatives like Earth Day to support environmental conservation and have implemented solutions to reduce energy use and carbon emissions.

Family Friendly Hotel
Holiday Inn - Warsaw City Centre by IHG is a well-regarded hotel with good amenities. It is listed as family-friendly, making it suitable for families seeking a comfortable stay.

Dog Friendly Hotel
This hotel is well-situated in Warsaw and welcomes pets. It may offer amenities for guests traveling with dogs.

Business Hotel
As a Holiday Inn, this hotel likely offers standard business facilities, including meeting rooms, a business center, and comfortable accommodations for business travelers.

Hotel with Parking
Holiday Inn - Warsaw City Centre by IHG provides parking and is centrally located.

3-Star Hotel
This hotel is centrally located, providing comfortable accommodation and reliable service. It offers a good balance of amenities and accessibility for travelers.

Hotel for Honeymoon

Accessible Hotel

Hotel with Gym

Room Types
Standard Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Standard Twin Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Standard King Room with City View This double room is located on the upper floors. It features bathrobe, slippers and a free minibar that is refilled once a day.

Standard Room This double room has air conditioning, soundproofing and private entrance. It features a double bed or two single beds, depending on availability.

King Suite with City View This suite has a sofa, satellite TV and private entrance. It also features a free minibar that is refilled once a day.

Standard Queen Room - Disability Access Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

King Suite with Sofa Bed This suite has a free minibar, tile/marble floor and bathrobe.

Double Room with Sofa Bed Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Guest Reviews
9.1
Excellent
Location
The 'Holiday Inn - Warsaw City Centre by IHG,' is lauded for its exceptional location, making it a prime choice for both business and leisure travelers. Nestled in the dynamic center of Warsaw, it allows guests easy access to a variety of key points in the city. The hotel stands out for its proximity to the Central Train Station, just a 10-15 minute walk away and is surrounded by an extensive public transportation network, including metro and bus stops. This convenience is particularly valued by those arriving from Chopin Airport or traveling via other major transport hubs.

Guests appreciate the hotel's closeness to popular attractions, including the Palace of Culture and Science, Złote Tarasy shopping mall and the Warsaw Uprising Museum. Many reviews highlight the location's suitability for exploring central Warsaw with numerous restaurants, cafes and shopping centers within walking distance. The modern, vibrant neighborhood around the hotel adds to its appeal, offering a pleasant and lively atmosphere while maintaining a sense of tranquility away from the city's noise.

Despite a few comments noting the distance to Warsaw's historic Old Town, the overall sentiment emphasizes the hotel's strategic central location, which facilitates easy access to various parts of the city. Whether for a short stay or an extended visit, the 'Holiday Inn - Warsaw City Centre' provides a convenient base for visitors keen on experiencing the best of what the city has to offer.

Breakfast
Holiday Inn - Warsaw City Centre offers a breakfast experience that has remarkably impressed many of its guests. The breakfast selection is noted for its variety and quality, often described as delicious, fresh and varied. Guests appreciate the extensive buffet, which includes a mix of local and international dishes, ensuring that there is something for everyone, including vegan, vegetarian and gluten-free options. The breakfast is also praised for its generous portions and the freshness of the ingredients.

While the majority of the reviews highlight the excellent and rich breakfast choices, a few comments suggest areas for improvement, such as maintaining the temperature of hot dishes and reducing crowding in the breakfast area during rush hours. Despite this, the overall sentiment remains highly positive with breakfast often being a standout feature of their stay.

The hotel's combination of a convenient central location, well-organized breakfast service and the wide selection of tasty food options make it a favored choice among travelers looking to start their day on a high note.

Dinner
The Holiday Inn - Warsaw City Centre by IHG, has received a range of feedback regarding its dinner offerings. Many guests praised the restaurant, highlighting an excellent dining experience with delicious and varied meal options. The pizzas and pasta dishes, in particular, were well-received, along with the scrumptious evening meals that complemented the delightful breakfast spread. Several reviewers enjoyed the convenience and quality consistency of the on-site restaurant and bar, making it an ideal choice for those not wishing to venture out.

However, some diners encountered less favorable aspects. A few reviews mentioned that certain menu items seemed to lack freshness or appeal with notable disappointments in dishes like hamburgers and roast chicken. Concerns were also raised about a limited dinner menu and longer waiting times. Despite these occasional criticisms, the restaurant's ability to serve late dinners and offer room service was appreciated, providing flexibility for guests.

Overall, while the dining experience had its ups and downs, the friendly staff and the convenience of having good food options on-site appeared to make a positive impression on many guests.

Rooms
Holiday Inn - Warsaw City Centre by IHG, offers a genuinely satisfying experience, particularly when it comes to its rooms. The hotel stands out with its modern, spacious and comfortable rooms that feature tasteful decor and pleasant aesthetics. Guests continually highlight the cleanliness and upkeep with rooms being spotless and well-maintained. The bathrooms are frequently praised for being large, modern and equipped with heated floors, ensuring comfort for all guests.

The hotel's soundproofing receives high marks, ensuring a quiet and restful stay. With large windows, many rooms offer stunning views of Warsaw's cityscape, including some breathtaking perspectives of the Palace of Culture and Science and other iconic landmarks. Additionally, rooms are well-appointed with practical amenities like air conditioning, TV, iron, coffee machines and safes. The comfortable beds and functional layouts cater to both relaxation and productivity, making it a versatile choice for different types of travelers.

The service is noted for its friendliness and efficiency, contributing significantly to guest satisfaction. Daily housekeeping keeps rooms neat and the well-managed facilities add to the overall ease and comfort of the stay. Despite occasional minor criticisms about room size or missing specific items like a minibar, the overarching sentiment remains highly positive with guests generally finding their expectations met or exceeded.

Altogether, Holiday Inn - Warsaw City Centre effectively combines modernity, comfort and cleanliness in its room offerings, backed by commendable service and excellent views, making it a worthwhile option for those visiting Warsaw.

Beds
Holiday Inn – Warsaw City Centre, an IHG Hotel, has garnered an array of praise for its beds. Many guests describe the beds as extremely comfortable with an array of positive remarks highlighting their spaciousness and the firmness of the mattresses. The bedding, characterized by its clean and white appearance, adds to the comfortable sleeping environment. Guests appreciate the option to customize pillows, allowing for a more tailored sleeping experience.

Reviewers frequently commend the comfort and coziness of the beds, often mentioning an enjoyable stay due in part to the high quality of sleep. There’s an emphasis on the large size of the beds with mention of king-size and double beds providing ample space for relaxation. Cleanliness appears to be a notable factor with frequent cleaning ensuring a tidy and welcoming room environment.

Despite the largely positive feedback, there are occasional notes of dissent. Some reviews mention discomfort with twin beds joined together or beds feeling old and poor in quality. A few guests found the pillows too big and hard and some beds had edges in the middle that could be uncomfortable.

Overall, the consensus showcases Holiday Inn – Warsaw City Centre as a hotel that places a high value on providing a comfortable and restful sleep with beds that mostly receive high marks for comfort and convenience.

Cleanliness
The cleanliness at Holiday Inn - Warsaw City Centre by IHG, consistently receives high praise from guests. Reviews highlight the spotless, tidy and well-maintained conditions of both the hotel and its rooms. The hotel is often described as very clean with an emphasis on modern and fresh appearances. Guests frequently mention the exceptional cleaning services, noting that rooms and public areas are always kept in immaculate condition. Additionally, the rooms are noted for their comfort, spaciousness and soundproofing, often cleaned and refreshed daily. The hotel also excels in maintaining superb hygiene standards, contributing to a welcoming and comfortable environment for visitors. Overall, the Holiday Inn - Warsaw City Centre stands out for its high level of cleanliness and well-maintained facilities.

Staff
The guest reviews for the staff at Holiday Inn - Warsaw City Centre by IHG, indicate an overwhelmingly positive experience. Frequent mentions highlight the staff's friendliness, helpfulness and professionalism. Guests consistently describe the team as kind, welcoming and attentive, ensuring that visitors feel well taken care of throughout their stay. The reception staff, in particular, are commended for their courteous and efficient service, often going above and beyond to assist with requests and provide clear information about local transportation. Reviewers also applaud the staff's smiling demeanor and approachable nature, contributing to a pleasant and hassle-free stay.

While occasional reviews suggest that some staff interactions could have been more friendly, these instances are rare and do not overshadow the generally high level of service. Overall, the staff's commitment to customer service and their ability to maintain a professional yet warm environment leave a lasting impression on guests.

Wi-Fi
The wifi at Holiday Inn Warsaw City Centre, an IHG Hotel, receives generally positive feedback from guests. Most guests find the wifi to be stable, reliable and offering good to excellent connectivity throughout the hotel. Reviews frequently commend the wifi as good, great or perfect with some noting fast service, including speeds up to 120/30Mb. The wifi is also free, adding to the convenience for travelers.

Despite the mostly positive assessments, there are some drawbacks mentioned. A few guests experienced issues such as poor or slow wifi or even a lack of internet connection in their rooms. There were also concerns about security with an open network and initial problems with the provided password not matching.

Overall, while the wifi service at this hotel is generally well-regarded and effective for most users, there are occasional inconsistencies that could affect some guests' experiences.

Gym
The gym at Holiday Inn - Warsaw City Centre is a popular feature among guests, being both well-equipped and modern. Located on the 16th floor, the facility provides fantastic panoramic views that enhance the workout experience. The gym includes a range of cardio machines, free weights and other fitness equipment, making it a comprehensive space for various exercise routines. While some guests noted that the gym is on the smaller side for a hotel of its size and suggested improvements in terms of additional machines and amenities like water and towels, others appreciated its cleanliness and 24-hour availability. Despite its size, the gym’s excellent maintenance and the beautiful city views make it a favored spot for fitness enthusiasts staying at this hotel.

Parking
The parking situation at the Holiday Inn - Warsaw City Centre by IHG, receives mixed feedback from guests with several highlighted areas of both commendation and concern. On the positive side, parking is noted as convenient and available with multiple options including an underground garage and a monitored, guarded outdoor lot across the street. For guests driving electric vehicles, there are complimentary charging stations. The hotel staff is helpful, often assisting with parking, which some guests found to be a reassuring amenity.

However, there are some challenges. Parking spaces are described as limited, narrow and tight, which can be particularly problematic for larger vehicles. Additionally, parking can get expensive with a daily fee of around €17, which some guests find quite high. The parking garage can fill up quickly, leading to availability issues and sometimes requiring guests to seek alternative parking options in the vicinity. The entry to the underground parking can be complex, often requiring the assistance of hotel personnel. Furthermore, the absence of reserved parking spaces for hotel guests means that finding a spot can sometimes be a hassle with occasional overcrowding and long waiting times.

Overall, while the parking is secure and has good options nearby, the limited space and associated costs can pose difficulties, especially during peak times.

Family
Holiday Inn - Warsaw City Centre by IHG, stands out as a child-friendly environment perfect for family stays. With its prime location, families will find it easy to navigate the city, given its walking distance to various shops and attractions. The hotel features large, comfortable rooms that cater to families, though some find the family apartments and rooms a bit small. The absence of a mini-fridge or mini-bar in these rooms is noted.

Despite minor room size concerns, the cleanliness and readiness of rooms upon arrival ensure a smooth stay. The breakfast buffet is a hit among young guests, receiving high praise from children. The hotel offers a designated kids area, providing ample space for their enjoyment. An additional benefit is the ability to leave belongings until evening without any extra charges.

Overall, the hotel is well-suited for families, offering a positive experience for all members. The family rooms, while described as small by some, add to the convenience for families traveling with kids, making it a favorable choice for family holidays in Warsaw.

3 Star
With its central location in Warsaw, the Holiday Inn - Warsaw City Centre by IHG, impresses many guests with its above-average quality for a three-star rating. Visitors frequently note that the hotel's amenities and service could easily rival those of a four-star establishment, highlighted by the friendly and helpful staff, clean and comfortable rooms and overall attention to detail in service.

Many guests appreciate the modern facilities that meet and often exceed, three-star expectations. The hotel is described as very clean and quiet, offering good value for money. Despite some comments about moderate pricing being closer to four-star rates, the overall sentiment indicates that the quality of the hotel justifies these prices.

Additionally, the hotel’s central location in the heart of Warsaw is a notable plus, making it easy for guests to explore the city. Reviews often mention a surprisingly high level of comfort and quality for a budget-friendly establishment. In summary, the Holiday Inn - Warsaw City Centre offers an exceptional experience for its three-star rating, earning praise for its excellent service, amenities and convenient location.

Business
The Holiday Inn - Warsaw City Centre is notably popular among business travelers. With an excellent location close to the business center of Warsaw, it offers prime access to various corporate hotspots and numerous nice restaurants in the vicinity. The hotel's business-friendly facilities include ample working spaces, conference rooms and abundant USB sockets, making it an ideal environment for productivity.

Guests have consistently praised the clean and comfortable rooms, which feature functional furnishings and bathrooms designed for convenience. The comfortable beds further enhance the stay, providing a restful sleep after a busy day.

The hotel staff are frequently lauded for their professionalism, friendliness and efficiency, particularly at the front desk. Their helpful service ensures that business travelers are well taken care of during their stay.

Overall, the Holiday Inn - Warsaw City Centre is recognized for its great value for money, combining a strategic location, business-friendly amenities and professional service. It's a highly recommended choice for both business and leisure travelers, providing a convenient and comfortable environment for a successful business trip.

Accessible
The Holiday Inn - Warsaw City Centre, an IHG Hotel, generally receives positive remarks for its attention to accessibility for guests with disabilities. Guests note that the rooms are beautiful and fully accessible with specific mentions of accessible showers in the bathrooms. The hotel caters perfectly to the needs of guests with disabilities, making it easy for them to navigate the property. Access to the city center is available for wheelchair users and there is good accessible parking on-site. The presence of elevators and escalators ensures that all areas, including entrances, are reachable. Guests appreciate the accessibility of the rooms and amenities, complemented by polite staff who speak several languages to ensure clear communication.

Honeymoon
Holiday Inn - Warsaw City Centre by IHG, stands out as an ideal destination for honeymooners, offering a romantic atmosphere and specific packages designed for couples. The hotel caters to honeymoon needs with special surprises and beautiful suites that enhance the romantic experience. Guests have consistently praised the hotel for being a suitable venue for a honeymoon with several mentioning the romantic couple packages available. This hotel provides an environment perfect for celebrating love and creating memorable experiences for couples.

Dog Friendly
Holiday Inn - Warsaw City Centre by IHG, is recognized as a suitable destination for travelers with canine companions. It is noted as a dog-friendly hotel, offering amenities catered specifically to pets. Guests have commonly described the hotel as a dog-friendly place, highlighting its suitability for dogs and confirming that dogs are allowed on the premises. Although there is no detailed information available regarding specific dog-friendly policies, the recurring positive references suggest a welcoming environment for guests with pets.


No, Holiday Inn - Warsaw City Centre by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn - Warsaw City Centre by IHG.

Yes, Holiday Inn - Warsaw City Centre by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn - Warsaw City Centre by IHG.

Yes, Holiday Inn - Warsaw City Centre by IHG has a gym.

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