Mercure Warszawa Ursus Station

Warsaw 52.20603400, 20.89080300 , Cykady 2 (Show on Map)
9.0
Excellent


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Summary of reviewsMercure Warszawa Ursus Station excels in providing an exceptional experience for guests, highlighted by its modern amenities and strategic location. Conveniently situated next to Ursus Północ train station, the hotel offers easy and quick access to Warsaw's city center and main attractions while maintaining a tranquil atmosphere away from the hustle and bustle. The proximity to major highways and the airport, alongside ample parking options, further enhances its appeal, making it particularly suitable for transit and business travelers.

The hotel’s breakfast consistently receives high praise for its extensive, varied and delicious offerings with guests frequently describing it as one of the best they have experienced, on par with grand hotels. The dinner options are also commended for their quality and variety, bolstered by the availability of local dishes and a good selection of wines. The friendly, attentive staff at the restaurant further elevate the dining experience.

Guests are notably impressed by the spacious and modern rooms, which are well-equipped with practical amenities and soundproofing that ensures a peaceful stay. Cleanliness is a standout feature with spotless conditions throughout the hotel contributing to a fresh and inviting atmosphere. The staff across all departments are consistently described as friendly, professional and helpful, enhancing the overall guest experience.

The hotel offers reliable free WiFi, although there are occasional issues with signal strength and speed. The gym and sauna facilities are well-maintained and appreciated by guests, providing a comprehensive fitness experience. While the parking facilities are secure and convenient, some guests find the fees slightly high.

The beds at Mercure Warszawa Ursus Station are generally considered very comfortable, although there are mixed opinions regarding the firmness of mattresses and pillows. Despite minor critiques, the overall sentiment leans positively with most guests enjoying a good night’s sleep.

As a four-star establishment, the hotel delivers on its promise of quality and premium service, meeting and often exceeding guests' expectations. Its robust business facilities, including well-thought-out conference and meeting rooms, make it an excellent choice for business travelers. The serene location and comprehensive amenities ensure that Mercure Warszawa Ursus Station stands out as a reliable and upscale option for both leisure and business stays in Warsaw.
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Categories
Hotel Taking Steps Towards Sustainability
This environmentally friendly hotel uses LED light bulbs, eco-friendly cleaning products, and eco-friendly toiletries.

Hotel with Parking
Provides both indoor and outdoor paid parking options. The indoor parking is available at a reasonable daily rate, offering flexibility for guests.

Accessible Hotel
Located in Warsaw, this hotel offers accommodations with a fitness center, private parking, and a restaurant. It provides accessible rooms and facilities, ensuring a comfortable stay for guests with disabilities.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Superior Queen Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The double room offers a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

Standard Queen Room The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.

Superior Twin Room The twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The twin room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The twin room provides a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.

Standard Twin Room The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Large Apartment This air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The apartment provides soundproof walls, a tea and coffee maker, a seating area, a dining area and a TV. The unit offers 2 beds.

Apartment with Living Room and Work Area This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment provides soundproof walls, a tea and coffee maker, a seating area, a wardrobe and a TV. The unit offers 1 bed.

Room with One Queen Bed and Sofa The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Guest Reviews
9.0
Excellent
Location
Mercure Warszawa Ursus Station boasts a strategic location, particularly convenient for travelers. The hotel is situated right next to the Ursus Północ train station, which offers frequent and reliable connections to the city center. This ensures that guests can easily access Warsaw's main attractions while avoiding the hustle and bustle associated with more central locations.

The proximity to major highways and the airport adds to its appeal, making it a favored stop for those in transit or on business trips. Several reviews highlight the availability of convenient parking and quiet surroundings despite being near a busy street and railway line. Inside, the hotel maintains a serene atmosphere, complementing its modern and well-maintained facilities.

Travelers also noted the convenience of nearby amenities, such as the Ursus outlet and local shopping centers. For those with personal commitments or a specific destination in the western parts of Warsaw or beyond, the location is particularly beneficial.

While some guests mentioned that the hotel is relatively far from the city center, the efficient public transport options mitigate this drawback, allowing for a roughly 15-20 minute transit to central Warsaw. The quiet and peaceful setting is an added bonus for those seeking a retreat from the bustling city core.

In summary, Mercure Warszawa Ursus Station offers a harmonious blend of accessibility and tranquility, making it a practical and pleasant choice for both transit and business travelers seeking easy access to Warsaw's central attractions.

Breakfast
The breakfast experience at Mercure Warszawa Ursus Station receives widespread acclaim from guests, featuring positive remarks praising its diversity, richness and quality. Many reviews highlight the wide selection available with guests appreciating the fresh and tasty offerings each morning. The buffet-style setup is described as excellent, varied and abundant, ensuring there's something for everyone. Guests frequently use terms like "delicious," "amazing," and "wonderful" to describe the breakfast, noting the high-quality products and extensive options, from fresh fruits and pastries to satisfying coffee. While a few reviews mention occasional shortcomings, the overwhelming consensus is that the breakfast at this hotel stands out for its excellence, comparable to grand hotel standards and contributes to the overall comfort and luxury of the stay.

Dinner
Mercure Warszawa Ursus Station offers an impressive dining experience, praised for its very tasty and delicious dishes. Guests consistently highlight the excellent quality of the cuisine, including both dinner and breakfast options with many describing the food as delicious and tasty. The restaurant appears to cater well to a variety of tastes, offering a nice selection of wines and several local dishes. It also benefits from being open late, accommodating late-night diners. The staff receives compliments for their friendliness, further enhancing the dining experience. While some reviews mention that the menu could be more varied, the overall feedback on the dining experience is highly positive with many guests recommending having meals at the hotel restaurant.

Rooms
Mercure Warszawa Ursus Station offers guests a highly satisfying stay with its spacious and well-equipped rooms. Praised across numerous reviews for their size, the rooms are described as large, clean and modern. The elegant and tasteful modern decor adds to the overall comfort. Many guests appreciate the inclusion of practical amenities like kitchenettes, mini tables and chairs, which cater especially well to families or those looking for a longer stay.

The rooms are noted for their superb soundproofing, ensuring a quiet and peaceful environment. New and fresh interiors further elevate the experience, providing a cozy yet stylish atmosphere. Large, comfortable beds are a standout feature, enhancing the sleep quality for many visitors.

Additionally, the cleanliness of the rooms and bathrooms is consistently highlighted, contributing to a positive overall impression. With everything needed for a comfortable stay—including air conditioning, coffee and tea facilities and safety features—guests find the rooms meet and often exceed their expectations.

Despite a few minor critiques, such as stuffy rooms and occasional issues with room service, the overall feedback remains overwhelmingly positive. Complemented by a friendly staff and a well-equipped family-friendly environment, Mercure Warszawa Ursus Station stands out as a reliable and pleasant choice for travelers seeking modern amenities and comfortable accommodation.

Beds
At Mercure Warszawa Ursus Station, the beds are a standout feature of the accommodation. Guests consistently highlight the comfort and quality, describing the beds as very comfortable, large and soft. Many appreciated the spacious king-size beds with adjectives like "super" and "cool" frequently used to express satisfaction. The rooms are also noted for being quiet and well-decorated, adding to the overall comfort with neatness and cleanliness.

However, there were some mixed reviews regarding the firmness of the beds and the pillows. While many found the mattresses to be perfectly comfortable, others mentioned that they were either too soft or too firm for their liking. There were also a few complaints about the double beds made up of two mattresses, which could create an uncomfortable gap in the middle. Additionally, a few guests pointed out that requests for extra pillows were not always honored and there were occasional remarks on the discomfort of pillows and mattresses.

Overall, the general sentiment leans positively with most guests praising the beds and the overall sleeping experience at Mercure Warszawa Ursus Station.

Cleanliness
Mercure Warszawa Ursus Station is consistently praised for its top-notch cleanliness across various guest reviews. The hotel interior is noted for its modern, stylish design and is described as impeccably clean with every spot throughout the premises spotless. Guests appreciate the maximum comfort and cleanliness of the rooms, which are spacious, well-maintained and equipped with modern amenities such as mini-fridges and new, good ironing boards. Clean towels and a complete set of cosmetics and tools also add to the cleanliness experience.

Overall, the hotel is perceived as having a fresh and clean ambiance with beautifully designed spaces that enhance the guest experience. Sparkling clean rooms and pristine conditions are a common theme, contributing to a comfortable and enjoyable stay. The hotel maintains high hygiene standards, particularly enforced by COVID-19 measures, ensuring a safe environment for all visitors.

Guests also highlight the cleanliness of the room combined with responsive, friendly staff, making for an overall positive experience. The neatness and tidiness extend beyond guest rooms to the entire hotel, creating a tranquil and inviting atmosphere. Whether for a traveler with a car or those appreciating modern industrial design, the cleanliness and well-kept nature of Mercure Warszawa Ursus Station make it a standout choice for visitors to Warsaw.

Staff
The reviews for Mercure Warszawa Ursus Station underscore a largely positive sentiment towards the staff. Many guests noted the friendliness and professionalism that characterized their interactions with the hotel's team. Phrases such as friendly staff, attentive staff and helpful service were recurring, indicating that the personnel's demeanor significantly enhanced visitors' experiences. Reception staff were frequently highlighted for their polite and proactive approach, ensuring a pleasant and welcoming atmosphere.

Guests appreciated the efficient and cheerful service across various departments, particularly during breakfast and check-in, describing it as nice and swift. The politeness and readiness to assist, especially in addressing and resolving issues, were often mentioned as standout qualities of the hotel's service.

However, there were a few less favorable comments regarding specific incidents, such as an occasional delayed response or lack of communication about amenities like the sauna. Despite these instances, the overarching impression is that of a well-trained, courteous staff dedicated to maintaining a high level of service quality.

The hotel's team seems to strike a balance between professionalism and friendliness, contributing to an overall positive environment appreciated by most guests. The consistent mention of attentive and helpful staff members, along with the clean and modern hotel ambiance, helps create a comfortable and welcoming stay for visitors.

Wi-Fi
At Mercure Warszawa Ursus Station, guests generally appreciate the hotel's provision of free WiFi, noting that it's a good amenity to have during their stay. Positive feedback highlights that the WiFi quality has improved over time with some guests noting that it is now better than before. However, there are still occasional issues, such as weak signals in specific rooms like 501 and connectivity problems with open networks. Additionally, some reviews mention that the WiFi slows down considerably in the afternoon and evening, which can be inconvenient. Despite these hiccups, guests find the WiFi service acceptable for most purposes with room for further improvement.

Gym
The gym at Mercure Warszawa Ursus Station impresses guests with its excellent facilities and equipment. It is described as well-maintained and nicely furnished, ensuring a pleasant workout experience. The fitness center, included in the room price, is accessible 24 hours, offering convenience for guests with varied schedules. The gym boasts a good selection of equipment, suitable for quick workouts and is surprisingly well-equipped for a hotel gym. Moreover, the sauna is repeatedly appreciated, although some guests noted that its operating hours could be more accommodating in the early morning. Overall, the combination of a sound-insulated environment, excellent fitness center and well-maintained sauna makes it a fantastic spot for staying active during a visit.

Parking
The Mercure Warszawa Ursus Station offers several parking options for guests with many highlighting the convenience and availability of parking spaces. A notable feature is the large, secure underground parking area, which is seen as a big advantage, especially during winter. Despite the parking being paid, it provides ample space and private underground parking ensures added security. There is also street parking available for taller vehicles and a limited free option nearby. However, some guests felt that the parking fees, alongside the room rates, were relatively high and there were mentions of no free parking directly at the front of the hotel. Overall, the parking facilities are convenient and secure, albeit slightly costly according to some reviewers.

4 Star
Mercure Warszawa Ursus Station stands out as a very good four-star hotel providing a high-class accommodation experience with excellent quality and premium service. Guests consistently praise the hotel's very high standards and high-end facilities, noting that these elements contribute to a four-star quality experience. Despite some expectations that the buffet and housekeeping could be improved to better align with four-star standards, most reviews agree that the hotel delivers on its promise of four-star service. A few guests even believe it deserves six stars overall, underscoring the high level of satisfaction among visitors. While some feel it falls behind compared to other Polish Mercure hotels rated at three or four stars, the general consensus affirms it as a commendable example within its network.

Business
Mercure Warszawa Ursus Station is highly praised for its exceptional business facilities, making it an excellent choice for business travelers. The hotel offers a variety of business amenities, including well-equipped conference and meeting rooms, which are ideal for business conferences and meetings. Guests have noted that everything is well thought out, from the modern and stylish decor to the large, comfortable rooms, providing a restful environment even during busy business trips.

Aside from the business-specific features, the hotel boasts a restaurant and lounge bar that offer convenient options for dining and relaxation after a day of work. The availability of Canal+ and a TV with an interactive menu and premium channels adds an extra layer of convenience for guests during their stay.

The location of Mercure Warszawa Ursus Station is also considered perfect for those looking to be away from the hustle and bustle of the city center, providing a peaceful atmosphere conducive to both work and relaxation. Although there was a minor inconvenience noted about having only one key card per room for two guests, this does not outweigh the overall premium standard of the hotel, which lives up to the high expectations of a large hotel network.

Overall, the hotel's comprehensive facilities and attentive design make it an outstanding choice for business travelers seeking a blend of comfort and functionality.

Dog Friendly
The Mercure Warszawa Ursus Station offers designated areas specifically for pets, ensuring a dog-friendly environment where pets are warmly welcomed. Guests have commended the hotel's amiable approach towards dogs, making it comfortable and enjoyable for both pets and their owners. The hotel allows pets to stay without any issues and has even reserved the largest available parking spot for those traveling with dogs.

Guests have mentioned the ease of bringing a dog along, highlighting a hassle-free experience. However, it is important to note that there is an additional fee for this convenience, which is 60 zlotys per day or about 17₴ for a small dog during a one-day stay. Despite the extra charge, many found the dog-friendly stay worthwhile.

On a less positive note, some mentioned the presence of bottle caps and dog food under the bed, indicating areas for potential improvement in cleanliness. Nevertheless, overall, the hotel's policies and amenities for dogs have been positively received, making it a suitable choice for travelers who wish to stay with their pets.


No, Mercure Warszawa Ursus Station doesn't have any pool.

No, a spa isn't available at Mercure Warszawa Ursus Station.

Yes, Mercure Warszawa Ursus Station welcomes dogs.

Yes, parking facilities are available at Mercure Warszawa Ursus Station.

Yes, Mercure Warszawa Ursus Station has a gym.

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