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Summary of reviewsSonesta ES Suites Providence - Airport is widely regarded for providing a satisfying and comfortable stay, with many guests recommending it for its various amenities and overall positive experience. The breakfast offering is well-received due to its diverse options and quality, and the staff responsible for breakfast service enhance the experience with their professionalism and friendliness. Spacious rooms, resembling mini-apartments, cater well to families and long-term guests, offering practical amenities such as full kitchens. Guests appreciate the cleanliness of the rooms, comfortable beds, and a quiet atmosphere that enhances relaxation.
While most feedback is positive, some guests mention the need for updates in room furnishings and occasional minor cleanliness issues. However, overall, the rooms' affordability, spaciousness, and pet-friendly policy make them a standout feature. The hotel's staff earns high praise for their warmth and attentiveness, consistently contributing to a welcoming environment. The pool area is another highlight, with guests enjoying its warmth and cleanliness despite minor complaints about its outdated appearance.
Guests find the hotel's location convenient, especially for those attending events at the nearby convention center. Despite minor drawbacks, Sonesta ES Suites Providence - Airport is commended for its comprehensive offerings, accommodating staff, and overall pleasant experience, making it an appealing choice for both short and extended stays. Show more
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Categories
Dog Friendly Hotel
This hotel is pet friendly. Pets weighing less than 80 pounds are welcome.
Business Hotel
This hotel provides suite accommodations with amenities suitable for extended stays.
Hotel with Parking
All hotel guests receive free parking while staying at this property, offering a cost-effective and convenient parking solution near the airport.
Hotel with Rooms With Fireplace
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Queen StudioGuests will have a special experience as the studio offers a fireplace. The spacious studio provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The fully equipped kitchen features a refrigerator, kitchenware, a microwave and a toaster. This studio has a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Family SuiteGuests will have a special experience as this suite provides a fireplace. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. The suite offers air conditioning, a seating area, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
King StudioIn the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Studio Suite Double Mobility Accessible ShowerThis suite provides a flat-screen TV. The unit offers 1 bed.
Studio Suite Double Mobility Accessible TubThis suite offers air conditioning and a flat-screen TV. The unit has 1 bed.
Studio Suite King Mobility Accessible TubThis suite features air conditioning, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.1
Good
Breakfast
Sonesta ES Suites Providence - Airport offers a breakfast experience that has generally positive remarks from guests, with several options available and enjoyed by travelers of all ages, including children. Despite mixed opinions on the variety, many guests appreciated the overall quality of the breakfast, describing it as good or excellent. A notable aspect of the breakfast service is the professional and friendly staff, who contribute significantly to the positive sentiments by ensuring that the breakfast area is well-kept and providing exceptional assistance, such as quickly returning misplaced items. Overall, the breakfast provides a pleasant start to the day for guests staying at the hotel.
Rooms
Sonesta ES Suites Providence - Airport offers accommodations that are particularly spacious, resembling mini-apartments, which cater well to families and guests seeking extended stays. Many guests appreciate the generous size and cleanliness of the rooms, finding them comfortable and equipped with practical amenities such as a full kitchen with a stove and utensils. The family suites stand out for their thoughtful design, appealing to those traveling with children. Additionally, guests find the location to be conveniently quiet, contributing to an overall enjoyable experience.
While most visitors have positive remarks, some note that the rooms show signs of aging, with outdated furnishings like stained rugs and kitchen floors needing repair. Occasional concerns about odors, specifically cigarette smoke, were also mentioned. Despite minor drawbacks, the overall consensus highlights the accommodation’s spaciousness, affordability, and the welcoming attitude of the staff, making it a solid choice for those needing a pet-friendly place with extended stay options.
Cleanliness
Sonesta ES Suites Providence - Airport has garnered praise for its comfort and cleanliness, with many guests appreciating the comfortable beds and clean, spacious rooms. The quiet atmosphere of the hotel adds to the sense of relaxation and tranquility during the stay. Morning breakfasts are a nice touch, continuously providing guests with a pleasant start to the day. The grounds of the property maintain their cleanliness, contributing to a generally welcoming environment.
Several reviews commend the well-appointed and well-situated rooms, offering guests an agreeable experience overall. Despite the positive remarks, there are noted issues in some instances, such as dirty carpets and stains on walls. A few guests have reported unpleasant odors, lingering in certain areas, and occasionally inconsistent standards of cleanliness, including concerns with the cleanliness of the pool area and, in some cases, the presence of cockroaches.
Overall, Sonesta ES Suites Providence - Airport provides a comfortable and clean stay for most guests, though attention to certain details could enhance the experience further for all visitors.
Staff
The staff at Sonesta ES Suites Providence - Airport receives high praise for their friendliness and helpfulness. Guests consistently note that the team is accommodating, pleasant, and goes above and beyond to make stays enjoyable. The front desk and management are highlighted for being particularly understanding and helpful, contributing significantly to positive experiences at the hotel. Additionally, the staff responsible for breakfast service is commended for their excellent performance. While there are mentions of a few staff members not being as nice and some instances of unhelpfulness regarding room service requests, the overall impression of the staff is one of warmth and attentiveness, making the location an attractive option for future visits.
Pool
The pool area at Sonesta ES Suites Providence - Airport is consistently appreciated by guests for its warmth and cleanliness. Visitors frequently comment on the comforting temperature of the pool, making it an inviting oasis during their stay. Additionally, the jacuzzi is noted for being nice and hot, contributing to a relaxing experience. Guests appreciate the ample pool hours, from 10 am to 9 pm, allowing for plenty of leisure time. While some guests have mentioned the pool is slightly outdated and expressed disappointment over the hot tub being broken, the overall maintenance of the pool is still praised. It's worth noting that a few have experienced irritation from chlorine levels, but this does not diminish the positive overall impression of the pool facility. The proximity to the convention center, being a mere 15-minute drive, also adds to the convenience of a stay at the hotel. Despite the lack of indoor access, the pool remains a highlight during visits, complemented by decently sized rooms that round out a pleasant stay at the hotel.
Yes, Sonesta ES Suites Providence - Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Sonesta ES Suites Providence - Airport.
Yes, Sonesta ES Suites Providence - Airport welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Providence - Airport.
Yes, Sonesta ES Suites Providence - Airport has a gym.