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Summary of reviewsEmbassy Suites by Hilton Washington D.C. Georgetown receives widespread acclaim for its exceptional location, delightful breakfast offerings and spacious, family-friendly rooms. Situated conveniently near Georgetown, Dupont Circle and key tourist attractions like the White House and National Mall, the hotel is ideally placed for leisure and sightseeing. The surrounding area, described as both charming and peaceful, offers easy access to public transit, bustling restaurants and picturesque streets.
Guests consistently praise the breakfast for its variety and quality, featuring made-to-order omelettes, fresh fruits and diverse options that cater well to family needs. Despite occasional crowding, the breakfast experience is generally considered a highlight of the stay. Dinner at the District Tap restaurant and the complimentary happy hour are appreciated for their enjoyable atmosphere, although there are suggestions for more menu variety and faster service during busy times.
The rooms are lauded for their spaciousness and cleanliness with the suite-style layout providing comfort and functionality for families and groups. While some aspects of the decor might benefit from modernization, the overall ambiance is positive with well-maintained amenities and effective soundproofing ensuring a restful stay.
Cleanliness throughout the hotel, including in the gym and pool areas, is frequently praised, though there are occasional lapses in housekeeping. The gym and pool are well-maintained and generally clean, adding to the hotel's appeal, especially for families, despite some comments about the pool's small size and chlorine levels.
The staff at Embassy Suites is noted for their friendliness and professionalism, enhancing the guest experience with their attentive and helpful service. Specific staff members, including front desk and valet personnel, receive commendations for their exceptional service.
However, the Wi-Fi service faces significant criticism for its unreliability and poor connectivity, which remains a point of concern for many guests. Parking is another area where opinions are mixed; while some find it convenient, many express frustration with the high costs and occasional difficulty in finding available spaces.
Overall, Embassy Suites by Hilton Washington D.C. Georgetown comes highly recommended for families and leisure travelers, offering a comfortable and centrally located base to explore the city, despite minor areas that could benefit from improvement. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi for all guests, ensuring easy access to the internet for work or leisure. The reliable connection enhances the overall guest experience.
Hotel with Parking
The hotel's covered and secure parking can accept vehicles with a max height of 6'8''. The fee for its use includes In/Out privileges.
Hotel with Indoor Pool
The hotel features an indoor pool and a hot tub, noted by guests as clean and heated. While some reviews mention the pool is quite small, it remains a convenient amenity, especially for families.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Room Types
Executive King Suite - Non-SmokingSpacious suite offers a 32-inch LCD TV, spacious separate living room with sofa bed and 6-person dining table.
King Suite - Non-SmokingThis suite has a separate living room with sofa bed, TV, microwave, and refrigerator.
Executive Queen Suite with Two Queen Beds- Non-SmokingSpacious suite offers a 32-inch LCD TV, spacious separate living room with sofa bed and 6-person dining table.
Queen Suite with Roll-In Shower - Disability Access/Non-SmokingThis suite has a separate living room with sofa bed, TV, microwave, and refrigerator.
Two-Room Corner King Suite
Queen Room with Two Queen BedsThe unit has 2 beds.
King Suite with Bath Tub - Mobility Accessible
Queen Room with Two Queen Beds and Bath Tub - Mobility AccessibleThis family room features air conditioning, a seating area and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Embassy Suites by Hilton Washington D.C. Georgetown enjoys an exceptional location that guests frequently praise for its convenience and accessibility. Visitors highlight its close proximity to Georgetown, Dupont Circle and key tourist sights like the White House and National Mall, all within walking distance or a short metro ride away. The area boasts an array of restaurants, bakeries and convenience stores, making it an ideal spot for both leisure and sightseeing.
Guests appreciate the quiet and beautiful setting, often describing the hotel's surroundings as charming and pleasant for strolls. The location is central yet situated in a peaceful neighborhood with great access to public transit, including metro stations and bus stops, which facilitate easy exploration of the city. The immediate vicinity offers a blend of urban amenities and picturesque streets.
In addition to its strategic location, the hotel structure is noted for its appeal, featuring a large atrium that adds to the overall ambiance. Families, in particular, find it an optimal base for exploring Washington D.C. due to its strategic placement and spacious accommodations. Washington D.C.’s prime spots, such as the embassies and significant monuments, are all easily reachable, underscoring the hotel's advantage for tourists wanting to experience the city thoroughly.
Breakfast
The breakfast experience at Embassy Suites by Hilton Washington D.C. Georgetown has received predominantly positive feedback from guests. The complimentary breakfast is consistently described as amazing, excellent and delicious with a variety of high-quality options available. Guests particularly appreciated the extensive buffet that includes made-to-order omelettes, eggs and even avocado on toast. The inclusion of fresh fruits and diverse choices was also a highlight for many.
The breakfast is noted to be very abundant with some guests describing it as exceptional and top-notch and it often exceeded expectations. Families found the breakfast setup accommodating and sufficient with enough options to satisfy everyone's tastes. The made-to-order stations, especially the omelette station, received frequent praise for their quality and the efficiency of the staff.
However, not all feedback was entirely positive. Some guests pointed out issues with crowding and long lines during breakfast hours, which occasionally led to poorly managed seating and rushed experiences. A few reviewers mentioned that the breakfast could be improved in terms of variety, particularly in offering more non-processed and healthier options. Additionally, there were instances of guests expressing disappointment due to a lack of certain items like juices, pastries or options free from flour and sugar.
Despite these minor critiques, the overall sentiment towards the breakfast at Embassy Suites by Hilton Washington D.C. Georgetown remains highly favorable. It is celebrated for its delicious, plentiful and diverse offerings, making it a noteworthy feature of the guest experience at the hotel.
Dinner
Embassy Suites by Hilton Washington D.C. Georgetown offers a blend of dining experiences anchored by the District Tap restaurant. Guests appreciated the delicious food and excellent kitchen and bar staff, which made dining a pleasant experience despite some limitations. However, there was a consensus that the dinner menu could benefit from more variety.
Happy hour, held every evening, emerged as a consistent highlight. The complimentary drinks, good-quality cocktails and lively atmosphere made it a popular feature, prompting many guests to return night after night. Although the snacks during happy hour were deemed complimentary yet minimal, the overall experience was considered fun and a significant bonus by many guests.
Yet, the restaurant did face challenges with being understaffed during peak dinner times, leading to slower service and occasional stress for the servers. Despite these hiccups, guests found the food quality to be commendable with some highlighting the warm and actual hot dishes served.
Overall, the on-site dining facilities, including the bar and lounge area, received positive feedback for their ambiance and excellent service, though there is room for improvement in menu offerings and staff allocation during busy periods.
Rooms
The Embassy Suites by Hilton Washington D.C. Georgetown seems to offer a variety of spacious and well-designed rooms with numerous positive reviews emphasizing their large size and comfort. The suite-style setup, featuring separate bedrooms and living areas, is particularly appreciated, making it ideal for families and groups. Cleanliness is consistently noted with many guests describing the rooms as very clean and well-maintained. The functionality of the rooms, including amenities like kitchenettes and well-equipped living spaces, is also highlighted.
While some reviews mention the rooms could use some updating, particularly the carpets and general decor, the overall impression remains positive. Guests find the rooms to be both comfortable and accommodating with plenty of space to move around. The soundproofing of the rooms is praised for ensuring a peaceful stay, despite occasional comments about noisy air conditioning.
In summary, guests at this hotel can expect large, clean rooms that offer plenty of space and comfort, making it a good choice for both families and individual travelers. The suite-style layout and helpful staff contribute to a pleasant stay, even though some elements of the room could benefit from modern updates.
Beds
The Embassy Suites by Hilton Washington D.C. Georgetown garners predominantly positive feedback regarding its beds, which play a crucial role in ensuring a restful stay. Guests repeatedly describe the beds as comfortable, providing assurances that a good night’s sleep can be expected. Many highlight the beds as amazing, wonderful and clean, often praising their size and modern design.
While the primary beds receive high marks for comfort, the sofa beds garner mixed reviews. Although some guests find the pull-out couches serviceable, others report issues with the sofa beds’ comfort, noting discomfort due to visible springs and sinking mattresses. It seems the hotel could benefit from addressing these concerns to improve the overall guest experience.
Overall, the consensus is that the main beds contribute significantly to a comfortable stay with many guests emphasizing their satisfaction with the cleanliness and spaciousness of the rooms, enhancing the general comfort provided by the hotel's accommodations.
Cleanliness
Guests of Embassy Suites by Hilton Washington D.C. Georgetown frequently praised the hotel's cleanliness, highlighting it as one of its standout features. Many reviews emphasize the immaculate condition of rooms with phrases such as clean, tidy room and extremely clean ringing through consistently. The hotel’s gym and pool also received commendations for their upkeep with clean and tidy gym and clean pool cited.
The staff's dedication to maintaining a well-kept environment came across in multiple reviews, referencing the effective housekeeping and general upkeep of the property. Descriptions like exemplary cleanliness and best cleaning ever illustrate general satisfaction with the thoroughness of the cleaning services.
However, some guests pointed out inconsistencies. While many reviews acknowledge clean and comfortable accommodations, a few suggest that housekeeping fell short in certain areas. This includes missed cleanings and some instances of visible dirt, such as long dark hair on the floor, dirty carpets and unclean bathrooms needing grout cleaning. Additionally, reports of trash and dirty towels left outside rooms indicated occasional lapses in maintenance efficiency.
On the whole, despite some noted shortcomings, guests largely found Embassy Suites by Hilton Washington D.C. Georgetown to be clean, comfortable and well-maintained, contributing positively to their stay experience.
Staff
At Embassy Suites by Hilton in Washington D.C. Georgetown, the staff generally receives high praise from guests. Many describe the team as friendly, helpful and accommodating with specific mentions of the front desk staff, including Benzina, Juan, Erika and Maryam, demonstrating outstanding service. Kevin, a valet, is highlighted for his exceptional service and helpful travel tips. The breakfast staff, particularly Mr. T and other kitchen personnel, were acknowledged for their warmth and kindness.
From the moment of check-in through the entire stay, the staff is noted for making guests feel welcome and attended to. Despite a few isolated incidents of rudeness or lack of efficiency, the general consensus is that the staff is professional, courteous and efficient. Guests appreciate the smooth check-in process, attentiveness, informative assistance and overall pleasant interactions. Furthermore, the hotel’s team at the luggage room and the doorman have been recognized for their friendliness and support.
While there are mentions of some minor issues, such as slow service during busy breakfast times and occasional lapses in housekeeping efficiency, the overall impression is positive. The staff's dedication to excellent service and willingness to go out of their way to accommodate guests' needs stands out as a significant aspect of the guests' experience at this hotel.
Wi-Fi
While the Embassy Suites by Hilton Washington D.C. Georgetown offers many appealing amenities and a prime location, guest reviews highlight significant challenges with the hotel's Wi-Fi service. Frequent issues reported include weak, unstable and often unusable connections with many experiencing difficulty in connecting or staying connected. Some guests reported that the Wi-Fi was not operational for extended periods, making it difficult for those who required reliable internet access during their stay. Despite varying levels of dissatisfaction, the primary concern remains the inconsistency and overall poor quality of the Wi-Fi service, indicating a need for improvement in this area.
Gym
The gym at Embassy Suites by Hilton Washington D.C. Georgetown receives mixed feedback from guests. It is often described as clean and tidy with a decent amount of equipment to meet basic workout needs. However, some guests noted the gym's small size and expressed a desire for more exercise machines and real weights, pointing out the absence of a barbell rack. Guests have also highlighted issues such as the gym being consistently busy and occasional problems with unsupervised kids. The gym, located above the pool, complements the overall fitness amenities which include a nice pool and whirlpool, adding to the appeal of the hotel's wellness options. Despite some limitations, the gym generally fulfills its purpose for most guests.
Pool
The pool at Embassy Suites by Hilton Washington D.C. Georgetown garners mixed reviews from guests, but it is generally appreciated for its positive aspects. Guests frequently describe the pool as nice, clean and great for children, making it a popular spot for families. The added amenities of an indoor heated pool, jacuzzi and whirlpool are often highlighted as enjoyable features. Reviews mention that the kids especially love the pool, which adds to the family-friendly atmosphere of the hotel.
However, the pool’s small size is a recurring comment with some guests pointing out that it can feel crowded and is more suited to children than adults. Concerns are also raised about the chlorine levels, which some guests find to be overwhelming. Several reviews mention issues with cleanliness, citing milky water and occasional staining on walkways leading to the pool.
Despite these drawbacks, the overall sentiment indicates that the pool area is a fun addition to the hotel, particularly for younger guests. The presence of a free spa and regular cleaning of the pool are appreciated by many. For those looking for a well-rounded family-friendly stay, the pool provides an additional recreational option, even if it has its minor inconveniences.
Parking
Parking at Embassy Suites by Hilton Washington D.C. Georgetown has been a mixed bag for visitors. Many guests have found the parking expensive with some pointing out specific costs such as $44 or even $55 per day. The additional charges for parking have been labeled absurd by certain reviewers and multiple mentions of pricey or expensive parking seem to be common.
However, there are positive elements worth noting. Some guests have described the parking as convenient with mention of parking being easily accessible and a few even finding it affordable. The parking garage has been praised for being perfect by some and there are instances where complimentary valet parking was given, although normally, there is no valet service.
Issues such as limited parking spaces and parking not being guaranteed have caused frustration among visitors. Several guests have highlighted that the parking was backed up, overcrowded or simply not available despite being listed. There have also been mentions of unnecessary extra charges and difficulty parking on the property.
Overall, while convenient options and occasional complimentary services exist, the consensus tilts towards the parking being an expensive and sometimes stressful experience.
Family
The Embassy Suites by Hilton Washington D.C. Georgetown is highly regarded as an excellent choice for families visiting the city. The reviews highlight that this hotel is particularly well-suited for those traveling with children, thanks to its family-friendly atmosphere, spacious rooms and numerous amenities aimed at making stays comfortable and enjoyable for all ages.
Families can expect a pleasant experience with ample space in the rooms, making them ideal for larger families, including those of four or five members. Many guests appreciated the generous size of the suites and noted that they stayed comfortably throughout their visits. The hotel's location is noted as convenient for families wanting to explore nearby restaurant areas and the city's attractions.
The hotel's family-oriented services are another standout feature. Guests frequently mentioned the family-friendly breakfast options and the accommodating front desk staff. While the breakfast bar could use a little more organization, it still offers plentiful choices to start the day. Additionally, the indoor pool is a hit among children, providing an enjoyable activity for them during their stay.
Reviewers also praised the hotel for being a great spot for a family vacation, underlining its suitability for families with children or even babies. Overall, the Embassy Suites by Hilton Washington D.C. Georgetown delivers a comfortable, convenient and family-focused environment, making it a top choice for those planning a family trip to the capital.
4 Star
Embassy Suites by Hilton Washington D.C. Georgetown exudes a four-star ambiance, offering a luxurious and aesthetically pleasing environment. Guests consistently praise the hotel’s beautiful structure and modern decor, highlighting the spacious rooms, which are well-appointed and provide a comfortable stay. The reception staff receives high marks for their professionalism and the overall service is often described as amazing and efficient, enhancing the hotel’s reputation for quality hospitality.
The facilities are considered top-notch with elements like the gym and business amenities meeting the expectations of a four-star hotel, though some guests noted the absence of a barbell rack and unreliable WiFi. Despite these minor drawbacks, the hotel maintains a generally high standard of cleanliness and maintenance.
The location is another strong point, providing guests with convenient access to key attractions in Washington D.C., along with good quality food options. The breakfast buffet is particularly noted for its variety and quality. While some guests felt that nightlife options were limited due to early closures, the overall assessment remains positive with many expressing satisfaction over the value for money provided.
In summary, Embassy Suites by Hilton Washington D.C. Georgetown offers a very pleasant and organized experience marked by excellent service, spacious and comfortable rooms and a prime location, making it a solid choice for both business and leisure travelers seeking a reliable four-star experience.
Business
Embassy Suites by Hilton Washington D.C. Georgetown is highly regarded for its business-friendly environment, making it an excellent choice for those traveling for work. The spacious rooms and modern decor create an efficient and professional atmosphere. The hotel offers ample table and relaxation areas conducive to both work and rest. Business facilities are top-notch with well-equipped meeting spaces and conference rooms ideal for corporate events and meetings. The overall environment is conducive for business stays and offers a perfect setting for brief business trips. Guests consistently find the hotel convenient, professional and suitable for a productive stay. However, some noted that the parking fee could be a concern.
Accessible
Located near Gallaudet University and conveniently close to metro lines, Embassy Suites by Hilton Washington D.C. Georgetown is praised for its excellent accessibility. Guests appreciated the easy access throughout the hotel, mentioning the dedicated accessible rooms and overall provisions designed for those with disabilities. The accommodating staff went above and beyond to meet accessibility needs, ensuring a comfortable stay for all guests. The parking garage and drive-in spaces were noted as additional conveniences, further enhancing the hotel's accessibility. While some found the concierge services lacking and encountered minor issues with luggage handling, these did not overshadow the positive experiences related to the hotel's accessible features.
Indoor Pool
The Embassy Suites by Hilton Washington D.C. Georgetown offers an indoor pool that seems to be a hit with families, especially kids. Described as a good indoor pool, it is complemented by additional facilities like a hot tub, spa and fitness center, making it a convenient amenity for guests. The indoor pool is consistently noted to be clean and heated with attentive staff ensuring a pleasant experience. However, some reviews highlight that the pool is quite small and might feel cramped, especially for those expecting a larger facility based on photos. Despite its modest size, the indoor pool remains a valued feature for guests looking to relax or entertain their children.
Yes, Embassy Suites by Hilton Washington D.C. Georgetown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Washington D.C. Georgetown.
No, Embassy Suites by Hilton Washington D.C. Georgetown doesn't allow dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Washington D.C. Georgetown.
Yes, Embassy Suites by Hilton Washington D.C. Georgetown has a gym.