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Summary of reviewsFairfield Inn & Suites by Marriott Washington Downtown garners appreciation for its exceptional location in the heart of Chinatown, making it convenient for tourists and business travelers. Guests laud the hotel's proximity to major attractions like the National Mall, Capital One Arena and Smithsonian museums, as well as easy access to public transportation and a diverse selection of dining and entertainment options nearby.
Guests generally find the breakfast satisfactory, noting a decent variety of traditional American options like waffles and bagels. However, issues with the size and crowding of the breakfast area and the quality of some food items have been reported. Despite these drawbacks, many guests start their day satisfied with the breakfast provided.
The hotel's on-site dining, particularly the attached Irish pub, is well-regarded for its good food and convenient access. This, alongside useful amenities such as the ability to purchase food at reception, adds value to the overall guest experience.
Rooms receive commendations for their spaciousness, cleanliness and comfortable amenities, although some guests mention issues like limited natural light, outdated décor and occasional maintenance concerns. Despite these minor issues, the general consensus remains positive, emphasizing the comfortable beds and quiet atmosphere.
Cleanliness throughout the hotel is generally praised with many guests noting the well-maintained and tidy rooms. However, there have been occasional lapses in housekeeping, leading to mixed reviews. Some guests reported issues with room cleaning frequency and thoroughness.
The staff at the Fairfield Inn & Suites is frequently highlighted for their friendliness and professionalism, significantly enhancing the guest experience. Special mentions of staff members and the overall courteous service stand out, although there were isolated incidents of less satisfactory interactions.
The hotel's complimentary Wi-Fi is praised for its strong and reliable signal, meeting the needs of most guests. However, there are occasional reports of slower connections.
The parking situation, while convenient due to the availability of valet services, is often criticized for its high cost. Guests appreciate the courteous valet service but find the pricing steep with some also experiencing issues related to the handling of their vehicles.
Families find the hotel accommodating and praise its central location and attentive staff. The family-friendly atmosphere makes it an appealing option for those traveling with children.
For those enjoying nightlife, the hotel's location near vibrant bars and restaurants in Chinatown is a plus, although some guests express concerns about the area's safety after dark.
Beds are generally comfortable, receiving positive remarks for their quality and cleanliness with only a few guests noting issues related to mattress firmness or pillow comfort.
In summary, Fairfield Inn & Suites by Marriott Washington Downtown provides a satisfactory stay with a blend of accessibility, comfort and convenient amenities, living up to its three-star rating. It is particularly noted for its strategic location, helpful staff and comfortable accommodations, making it a solid choice for visitors to Washington D.C. Show more
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Hotel near Golf Courses
This downtown hotel offers convenient access to various indoor golf simulators in the city center, such as Five Iron Golf and CitySwing. It serves as a practical base for guests looking to practice their swing or enjoy virtual rounds.
3-Star Hotel
This Fairfield Inn & Suites offers comfortable accommodations in a downtown location, providing easy access to attractions and businesses. It includes complimentary breakfast and essential amenities, making it a good value choice.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King RoomThis room features a work desk and flat-screen cable TV.
Queen Room with Two Queen BedsThis room features a work desk and flat-screen cable TV.
Executive King Room with Sofa BedProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 2 beds.
Corner King Studio with Sofa BedOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit has 2 beds.
King Room with Adapted Tub - Mobility and Hearing AccessibleThe unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The Fairfield Inn & Suites by Marriott Washington Downtown boasts an exceptional location that consistently earns praise from guests for its convenience and centrality. Situated in the heart of Chinatown, the hotel places visitors within easy reach of many of Washington D.C.'s prime attractions. Guests appreciate the short walks to the Capital One Arena, National Gallery of Art and the National Mall, making it an ideal choice for both sightseeing and attending events.
The proximity to the Metro and various bus stations allows for effortless travel throughout the city, enhancing the hotel's appeal for tourists and business travelers alike. Many reviews highlight the ease of access to restaurants, bars and shops, providing a diverse range of dining and entertainment options right at the doorstep.
Despite a few mentions of the surrounding area feeling less safe at night, most guests felt comfortable and enjoyed being centrally located. The convenience for walking or using public transport to reach landmarks such as the White House, Smithsonian museums and Union Station further underscores the hotel's favorable position.
Overall, the Fairfield Inn & Suites by Marriott Washington Downtown stands out for its strategic placement in the city center, offering a blend of accessibility, comfort and proximity to Washington D.C.'s significant points of interest.
Breakfast
At the Fairfield Inn & Suites by Marriott Washington Downtown, the breakfast experience receives mixed feedback from guests. Positively, many guests appreciate that breakfast is included with several noting that it offers a good variety of options, including traditional American items like waffles, bagels and egg omelettes. Words like delicious, wonderful and great frequently appear, suggesting that numerous visitors find the breakfast to be a satisfying start to their day. The inclusion of hot meals, fresh waffles and decent coffee has left a favorable impression on several reviewers.
However, there are notable areas of concern. The breakfast area is often described as too small and crowded, which can lead to a less comfortable dining experience. There are also complaints about the quality and freshness of some food items with mentions of food running out quickly and the use of disposable tableware. Variety and consistency appear to be issues for some guests with multiple reviews noting a lack of options and repetitive menus.
Overall, the breakfast earns praise from many guests for its variety and convenience, but issues with space, quality and variety prevent it from being a universally positive experience.
Dinner
Fairfield Inn & Suites by Marriott Washington Downtown offers convenient dining options with a well-regarded on-site restaurant. Guests appreciated the attached Irish pub, noting its good food and beer. The pub provides a pleasant dining experience directly connected to the hotel, making it easy for guests to enjoy a meal without needing to venture far. Additionally, the reception offers the possibility to purchase food, adding to the overall convenience. The hotel also provides breakfast, which is noted as useful by guests. Overall, the dining facilities add significant value to the stay at this downtown hotel.
Rooms
Fairfield Inn & Suites by Marriott Washington Downtown offers rooms that generally receive praise for their spaciousness and cleanliness. Many guests appreciated the comfortable and quiet nature of the accommodations, enjoying features like large, clean bathrooms, comfortable beds and useful amenities such as safes and TVs with diverse shows. They found the rooms to be well-kept and airy with some noting that the actual room matched the online pictures.
However, several reviews highlighted a lack of natural light and ventilation with a few rooms having noisy air conditioning. Some guests noted the outdated décor and furniture and basic bathroom facilities with occasional mentions of maintenance issues such as broken fixtures or musty smells. The lack of in-room refrigerators and microwaves was noted as a drawback and some experienced issues with thoroughness in housekeeping with rooms not being cleaned during their stay unless requested every two days.
Despite these drawbacks, the overall sentiment towards the room experience was positive, especially regarding their size, comfort and cleanliness. The rooms' quiet ambiance, even in a central location, was a plus and the staff friendliness further enhanced the stay for many guests.
Beds
Fairfield Inn & Suites by Marriott Washington Downtown generally receives positive feedback regarding the comfort of its beds. Guests frequently highlight the beds as comfortable with many noting the spacious and snug king-size beds. Some reviews also mention the presence of high-quality linens adding to the overall comfort. Cleanliness of the beds is typically praised, along with the quality of the mattresses, which most guests find to be of good standard.
However, there are a few mixed opinions. Instances were noted of the beds being uncomfortable with some specific complaints about the mattresses being too hard or thin. There were also occasional remarks about the beds feeling old or the need for mattress replacements. Pillows, in particular, drew varied responses; while some found them soft and supportive, others criticized them for being too soft or having an unpleasant smell.
Despite these occasional drawbacks, the overall sentiment leans towards positive with the majority of guests appreciating a good night’s sleep in the comfortable and well-maintained beds at the hotel.
Cleanliness
The Fairfield Inn & Suites by Marriott Washington Downtown receives mixed reviews regarding cleanliness. Many guests commend the hotel for its clean rooms, spacious environments and modern furnishings. The rooms are often described as very clean, neat and matching online pictures accurately. Cleanliness is frequently highlighted as good or excellent with well-maintained properties and fresh, comfortable bed linens.
On the positive side, numerous guests appreciated the clean and tidy rooms, including clean and spacious bathrooms. The overall environment and common areas such as halls are also praised for their cleanliness. Some guests specifically noted the attention to detail and the great cleaning services provided by friendly staff, contributing to a generally clean and welcoming atmosphere.
However, the hotel has received several negative feedbacks concerning inconsistent cleaning services. A number of guests found rooms, bathrooms and towels not adequately cleaned upon arrival with some mentioning dusty air conditioning and stained linens. Issues with room cleaning services occur every 2-3 days, leading to reports of dirty rooms and lack of regular tidying. Such inconsistent housekeeping led to negative experiences with some guests highlighting dirty and smelly conditions and lack of fresh air due to non-functional windows.
The reviews suggest that while many guests find the hotel's cleanliness satisfactory and often commendable, others experience significant lapses in cleaning services and room maintenance.
Staff
The staff at Fairfield Inn & Suites by Marriott Washington Downtown receive high praise for their friendliness and helpfulness. Numerous guests highlight the warm and accommodating nature of the front desk personnel, who are especially noted for their professionalism and courteous demeanor. DeAnn, in particular, was singled out for special recognition.
Though there are isolated comments about less friendly interactions, notably with some valet attendants and reception staff, the overall consensus points to a generally pleasant and supportive atmosphere. Many guests appreciated the attentive and fast service, along with the staff's willingness to go the extra mile.
Valet and breakfast services also received mixed reviews with some guests finding them extremely courteous and friendly, while others experienced less satisfactory interactions. Despite occasional mishaps, such as an unresponsive housekeeping staff or unwelcome front desk behavior, the majority of feedback underscores the dedication and warmth of the hotel staff, making guests feel welcomed and well-cared for. This consistent demonstration of excellent customer service significantly contributes to the positive guest experience at the hotel.
Wi-Fi
Fairfield Inn & Suites by Marriott Washington Downtown offers complimentary Wi-Fi to its guests, which is a convenient feature for travelers needing internet access. Many guests have reported a strong, reliable and consistent Wi-Fi signal throughout their stay with some indicating it was fast and stable. Positive phrases such as good wifi, strong wifi signal and fast and reliable internet highlight the overall dependable connectivity. However, there are reports from some guests who experienced slower or unreliable internet during their stays. On the whole, while the internet service generally meets expectations and provides a satisfactory experience, there have been a few instances of Wi-Fi performance issues.
Parking
The parking situation at Fairfield Inn & Suites by Marriott Washington Downtown has its fair share of pros and cons. Guests highlight the availability of valet parking as a positive aspect, often mentioning the efficient and kind service provided by the valet team. There are good parking options at the hotel, but all come at a significant cost.
Many reviews consistently point out that the parking is quite expensive with rates often cited around $50 to $60 per night. This added cost isn't included in the room rate and, according to several guests, feels excessive for what is offered. The absence of self-parking options means guests must rely on valet services, which some found to be overpriced and occasionally slow with wait times extending up to an hour.
Additionally, a few guests experienced challenges with tight parking spaces and there were reports of vehicles being mishandled with some cars even getting scratched. Despite these drawbacks, the hotel's other facilities were praised for cleanliness, offsetting some of the parking-related frustrations.
In summary, while valet parking is available and convenient, it comes at a high price and the lack of self-parking options might be a dealbreaker for some visitors.
Family
Fairfield Inn & Suites by Marriott Washington Downtown is ideal for families traveling with kids. Guests frequently highlight its family-friendly atmosphere and the convenience it offers for those exploring the city with children. Many families have had positive experiences, finding everything they needed during their stay. The staff has been described as wonderful and attentive, enhancing the overall experience for families. Although some mentioned that valet parking could be complicated with kids, the hotel's central location makes it great for tourism and easy for families to navigate. Overall, families enjoyed their stay and would consider returning.
Nightlife
Fairfield Inn & Suites by Marriott Washington Downtown is conveniently situated close to a variety of nightlife options, including bars and restaurants. Guests have appreciated the proximity to great food venues and the vibrant Chinatown area, making it easy to enjoy nighttime activities. The trendy part of DC is just blocks away, adding to the appeal for those looking to immerse themselves in the local scene. The hotel's noon checkout time is ideal for recovering after nights out on the town. However, it's worth noting that some guests have expressed concerns about the safety of the area after dark, mentioning the presence of drug activity and mentally ill individuals, so caution is advised when venturing out late.
3 Star
Fairfield Inn & Suites by Marriott Washington Downtown offers a reasonably good three-star experience, making it a solid choice for a short tourist stay. Nestled in the bustling Chinatown and downtown area, the hotel ensures a sense of safety with a noticeable police presence despite the neighborhood’s messiness. The hotel has undergone some cosmetic upgrades which add to its appeal.
For budget-conscious travelers, the hotel provides good value for money, though some find the cost slightly high for what is offered. The facilities and cleanliness are on par with what one would expect from a three-star establishment with cleanings scheduled every other day.
Overall, this middle-of-the-road hotel meets the basic expectations of a three-star rating. It may lack the exceptional quality seen in European Marriott hotels, but it serves well for a decent, peaceful stay in Washington if one manages their expectations accordingly.
Business
Located in the vibrant Chinatown neighborhood, Fairfield Inn & Suites by Marriott Washington Downtown caters well to business travelers. The hotel's central location offers easy access to both business and shopping areas, making it convenient for work-related activities and leisure. The business solutions provided are very accommodating and the overall design and facilities are geared towards meeting the needs of professionals. While the WIFI service has received some criticism, the hotel is still deemed suitable and adequate for business stays. Additionally, the courtyard and valet parking services, though not without their shortcomings, contribute to the overall reasonably well-equipped and business-friendly environment of the hotel.
No, Fairfield Inn & Suites by Marriott Washington Downtown doesn't have any pool.
No, a spa isn't available at Fairfield Inn & Suites by Marriott Washington Downtown.
Yes, Fairfield Inn & Suites by Marriott Washington Downtown welcomes dogs.
Yes, parking facilities are available at Fairfield Inn & Suites by Marriott Washington Downtown.
Yes, Fairfield Inn & Suites by Marriott Washington Downtown has a gym.