Grand Hyatt Washington
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Summary of reviewsGrand Hyatt Washington, nestled in the heart of Washington D.C., stands out for its prime location and exceptional convenience for both business travelers and tourists. Guests frequently commend the hotel's proximity to key historical and cultural landmarks such as the White House, National Mall and notable museums, all within walking distance. The convenience is further enhanced by direct access to the Metro Center Station, making city exploration easy. The surrounding neighborhood, replete with diverse dining and shopping options, adds to the hotel's appeal.
Breakfast at the Grand Hyatt Washington is highly praised with guests enjoying the wide variety and quality of the offerings. Fresh fruits, vegetables, cheeses, yogurt and granola are among the highlights in the comprehensive, well-loved breakfast buffet. Exceptional staff service during breakfast hours significantly adds to a pleasant dining experience, although some guests note that the breakfast can be pricey over extended stays and occasionally has repetitive menu offerings.
Dinner options at the hotel's restaurants are similarly appreciated with diners highlighting the friendly atmosphere and superb food quality. Guests enjoy the multiple dining venues, including a popular restaurant bar and a conveniently located Starbucks in the lobby.
The rooms, generally well-received for their size and comfort, offer ample space and functionality, making them suitable for families. While some remarks note that the rooms could use renovation, they are still described as beautiful, cozy and adequately maintained. Cleanliness is a significant strong point across the hotel with many guests finding the rooms and common areas spotless and well-maintained. Housekeeping receives commendations for diligent daily cleaning.
Staff at the Grand Hyatt Washington consistently earn praise for their service and friendliness. Guests highlight the professionalism and accommodating nature of the front desk, concierge and other staff members, who go out of their way to ensure a pleasant stay.
The hotel's free Wi-Fi in the lobby is appreciated for its reliability, although guests express concerns about additional charges for Wi-Fi access in other areas. The gym, open 24 hours, impresses visitors with its cleanliness and well-maintained equipment, offering a convenient fitness option.
Parking options, while noted as expensive, offer convenience with valet services and nearby public parking. Families find the hotel particularly accommodating with child-friendly amenities and spacious rooms, making it a favorite choice for family stays.
Guests looking for nightlife will appreciate the hotel's proximity to numerous bars and clubs, along with various in-house entertainment options. The comfort of the beds, despite some comments on bed and pillow size, significantly contributes to a restful stay.
Overall, the Grand Hyatt Washington meets the expectations of a four-star property, providing a superb experience through a combination of excellent location, clean and comfortable accommodations and outstanding staff service. While room for modernization exists, the hotel's offerings largely exceed guest expectations.
Categories
Breakfast at the Grand Hyatt Washington is highly praised with guests enjoying the wide variety and quality of the offerings. Fresh fruits, vegetables, cheeses, yogurt and granola are among the highlights in the comprehensive, well-loved breakfast buffet. Exceptional staff service during breakfast hours significantly adds to a pleasant dining experience, although some guests note that the breakfast can be pricey over extended stays and occasionally has repetitive menu offerings.
Dinner options at the hotel's restaurants are similarly appreciated with diners highlighting the friendly atmosphere and superb food quality. Guests enjoy the multiple dining venues, including a popular restaurant bar and a conveniently located Starbucks in the lobby.
The rooms, generally well-received for their size and comfort, offer ample space and functionality, making them suitable for families. While some remarks note that the rooms could use renovation, they are still described as beautiful, cozy and adequately maintained. Cleanliness is a significant strong point across the hotel with many guests finding the rooms and common areas spotless and well-maintained. Housekeeping receives commendations for diligent daily cleaning.
Staff at the Grand Hyatt Washington consistently earn praise for their service and friendliness. Guests highlight the professionalism and accommodating nature of the front desk, concierge and other staff members, who go out of their way to ensure a pleasant stay.
The hotel's free Wi-Fi in the lobby is appreciated for its reliability, although guests express concerns about additional charges for Wi-Fi access in other areas. The gym, open 24 hours, impresses visitors with its cleanliness and well-maintained equipment, offering a convenient fitness option.
Parking options, while noted as expensive, offer convenience with valet services and nearby public parking. Families find the hotel particularly accommodating with child-friendly amenities and spacious rooms, making it a favorite choice for family stays.
Guests looking for nightlife will appreciate the hotel's proximity to numerous bars and clubs, along with various in-house entertainment options. The comfort of the beds, despite some comments on bed and pillow size, significantly contributes to a restful stay.
Overall, the Grand Hyatt Washington meets the expectations of a four-star property, providing a superb experience through a combination of excellent location, clean and comfortable accommodations and outstanding staff service. While room for modernization exists, the hotel's offerings largely exceed guest expectations.
Hotel Taking Steps Towards Sustainability
This hotel has received a 3 Keys sustainability certification from Green Key Global. It partners with Clean the World to donate excess banquet food and sources local and sustainable meat, produce, and seafood. The hotel also operates an in-house composting program and prioritizes recycling and energy reduction.
Family Friendly Hotel
This hotel is listed as one of the best family hotels in Washington, D.C..
Hotel near Nightlife Spots
Located near Penn Quarter, this hotel is surrounded by numerous dining and entertainment options. Its central location is ideal for exploring the city's nightlife.
Business Hotel
This hotel offers a convenient location and extensive business amenities, including numerous meeting rooms and a full-service business center. High-speed internet access and technology support are also available.
Hotel with Parking
As a large downtown hotel, parking facilities are a standard amenity, providing guests with a convenient option for their vehicles in a central location.
Hotel with Gym
The Grand Hyatt has a well-regarded fitness center. It provides a variety of equipment to meet different fitness needs.
4-Star Hotel
This hotel enjoys a central location and offers a wide range of amenities. It is well-suited for both business and leisure travelers, providing convenience and comfort.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Washington D.C., the Grand Hyatt Washington boasts a prime location that garners high praise from its guests. Centrally located, it offers unparalleled convenience for both business travelers and tourists. The hotel sits within easy walking distance of key historical and cultural sites, including the White House, National Mall and a myriad of museums. Proximity to public transportation is another strong point with the Metro Center Station directly accessible from the hotel, making it a breeze to explore the city.
Guests commend the hotel's surroundings, finding it ideal for visiting famous attractions, shopping and dining. The neighborhood is replete with restaurants and shops that cater to diverse tastes and needs. For those attending events, the hotel’s closeness to major venues like the Capital One Arena is a notable advantage.
The internal amenities complement the excellent location, featuring clean and spacious rooms, a variety of dining options including a Starbucks and a well-regarded breakfast spread. The hotel’s combination of a beautiful, modern design and comprehensive services ensures a comfortable stay.
In summary, the Grand Hyatt Washington's location is its standout feature, offering convenience and ease of access to Washington’s most popular tourist spots, making it an excellent choice for any type of traveler.
At the Grand Hyatt Washington, breakfast is a key highlight for many guests, who often describe their experiences with glowing terms. The breakfast buffet receives frequent praise for its variety and quality, offering a wide array of options that cater to different tastes and dietary preferences. Guests appreciate the inclusion of fresh fruits, vegetables, cheeses and healthier choices like yogurt and granola. The buffet is labeled comprehensive and fantastic with many noting it as very tasty, delicious and superb.
The quality of service during breakfast time also stands out with special mentions of exceptional staff members like Jose and Phillip, contributing to a pleasant dining atmosphere. The breakfast area itself is noted to be nice and comfortable, further enhancing the overall experience.
However, there are some caveats. The breakfast, while deemed worth the expense by many, is considered pricey with costs that can add up quickly. Some guests felt the repetitive menu could become monotonous over extended stays. There were also mentions of occasional issues with food quality, such as dried-out baked goods and unappealing scrambled eggs.
Overall, despite some criticisms, the breakfast at the Grand Hyatt Washington is largely viewed as a fantastic start to the day, thanks to its extensive selection and high-quality offerings.
Reviews of the dinner experience at the Grand Hyatt Washington paint a consistently positive picture. Guests frequently highlight the extremely friendly atmosphere and describe the restaurant food as fantastic. Many people acknowledge the hotel's dining options as superb, noting the very good dinner and perfect meals and service. The presence of multiple restaurants, including a highly recommended restaurant bar, adds to the appeal. Additionally, the convenience of a Starbucks in the lobby provides an easy stop for coffee lovers. Overall, the dinner offerings at the hotel's restaurants come highly recommended with the quality of food and service leaving a notable impression on diners.
The rooms at the Grand Hyatt Washington are generally well-received for their size and comfort. Guests often mention the spaciousness and generous dimensions, making them suitable for families and providing ample space for relaxation. The rooms are described as very clean and comfortable, offering decent functionality with necessary amenities such as a desk and sitting area.
However, several reviews point out that the rooms appear outdated and in need of renovation. Despite being a bit dated, they are not worn-out and maintain a nice decor. There are mentions of deteriorated furniture and gloomy lighting, but many still find the interiors beautiful and cozy. The beds are frequently praised for their comfort, contributing to a satisfying stay.
Cleanliness is a mixed aspect with many recounting their rooms as impeccably clean, while a few note that the standards could be higher. Issues such as missing items, rusted grommets and basic necessities needing attention were highlighted by some guests.
Views from the rooms can be excellent, providing a pleasant visual aspect during the stay. Despite some minor inconveniences like rooms being far from the elevators or facing street noise, the overall feedback emphasizes spacious, comfortable and adequately clean rooms, although a bit of modernization could enhance the experience further.
The beds at the Grand Hyatt Washington receive high praise for their comfort from numerous guests with many describing them as extremely comfortable or very comfortable. The bedding quality is often highlighted as excellent, contributing to the overall comfort of the rooms. The presence of king-size beds in several rooms is noted positively, although some guests mention issues with fitted sheets or pillow quality, which detracts from the otherwise comfortable experience.
However, there are several remarks about the bed size with a few guests finding the beds too small for two adults and others noting the beds as tiny. Despite these concerns, the overall consensus leans towards a comfortable sleeping experience with most guests appreciating the bed comfort and room quality. The pillows, while mentioned by several reviewers, receive mixed reviews with some describing them as the worst part of their stay. Overall, the bedding experience at the Grand Hyatt Washington is largely positive with comfort being a standout feature in many reviews.
Grand Hyatt Washington consistently impresses with its exceptional focus on cleanliness. Guests frequently commend the hotel for its spotless rooms and well-maintained facilities, often noting that everything feels very clean and comfortable. The hotel lobby, hallways and rooms are all kept in excellent condition, reinforcing a sense of overall cleanliness throughout the property. Housekeeping receives high praise for diligent daily room cleaning, contributing to an environment that many describe as feeling like home.
The attention to detail ensures that the facility not only looks clean but also smells fresh, enhancing the guests' experience. The modern decor and spacious, well-appointed rooms further add to the sense of comfort and cleanliness. Despite a few isolated mentions of dirty carpets and some areas needing renovation, the overwhelming consensus is that Grand Hyatt Washington upholds a high standard of cleanliness akin to the admired Hyatt Regency brand. This focus on sanitation, combined with helpful and professional staff, makes it a highly recommended choice for travelers seeking a clean and pleasant stay.
The staff at Grand Hyatt Washington consistently receive high praise for their exceptional service and friendliness. Guests frequently highlight the accommodating and helpful nature of the employees, describing them as superb, professional and always willing to go out of their way to assist. The front desk staff, in particular, stand out for their welcoming attitude, making guests feel instantly at home. The concierge and valets are often commended for their perfect service and attentiveness.
Many reviews mention the consistent politeness and courtesy of the staff, from the doormen to the receptionists and cleaning crew. The personnel are often described as super friendly, very helpful, kind and delightfully pleasant. Guests appreciate the way the staff goes above and beyond with several noting how the team made them feel exceptionally welcome and comfortable during their stay.
While there are occasional mentions of less helpful interactions, these instances are rare compared to the overwhelming positive feedback. Overall, the staff’s dedication to excellent customer service and their friendly demeanor significantly enhance the guest experience at Grand Hyatt Washington.
Many guests have appreciated the availability of free Wi-Fi at Grand Hyatt Washington, specifically highlighting the complimentary access in the lobby. Despite some challenges with logging on, once connected, the internet connectivity has been praised as great. However, there are some concerns regarding additional charges for Wi-Fi in other areas of the hotel with some guests mentioning that it is overpriced and comes with a daily mandatory fee. The hotel also features extensive conference facilities, which could be a significant advantage for business travelers.
Visitors to the Grand Hyatt Washington have noted the hotel's gym as a highlight of their stay. The fitness center is described as clean, well-kept and well-maintained, creating a pleasant environment for workouts. Guests have commented positively on the gym being open 24 hours, providing flexibility for diverse schedules. The gym's equipment is seen as adequate and well-equipped, meeting the needs of most fitness enthusiasts. While some have mentioned the gym may be on the smaller side, the overall sentiment is that the facilities are excellent with some even calling it a great or very good gym. This consistent praise suggests that the Grand Hyatt Washington offers a reliable and efficient fitness experience.
The Grand Hyatt Washington offers several parking options, including valet service, which many guests found convenient and efficient. The valet parking attendants are frequently praised for their helpfulness and good advice. The hotel's location is advantageous with a parking lot situated right next to it, adding to the convenience. However, a common point of contention is the cost of parking, which many reviewers describe as expensive and even exorbitant. Rates for valet parking reach up to $62 per day, while public parking nearby costs about $40 per day. Additionally, there is a $20 tax per day that some guests felt was not clearly communicated during the booking process. Despite the high prices, many guests found the parking service reliable and had no complaints about its quality. For those seeking more budget-friendly alternatives, free parking can be found a couple of blocks away from the hotel.
The Grand Hyatt Washington receives high praise for its family-friendly environment with numerous guests appreciating the various amenities tailored specifically for kids. Families can request a crib and special bath amenities for babies, making it particularly convenient for those with young children. The hotel is repeatedly described as a superb choice for families, offering large and comfortable rooms that can accommodate families of various sizes, including setups for two adults and two kids. The staff is noted for being especially friendly and helpful, enhancing the overall experience for families.
Several reviews highlight the hotel's suitability for family stays and visits with many recommending it highly for such purposes. Moreover, guests have reported that their kids had fun during their stay with events like children's beauty pageants being a delightful surprise. Despite the general positive feedback, it’s worth noting that rooms with two queen-size beds might not be ideal for families with two children. Overall, the Grand Hyatt Washington stands out as a favorite and highly recommended hotel for families, due to its thoughtful amenities, spacious rooms and excellent staff.
The Grand Hyatt Washington is ideally situated for those looking to explore the vibrant nightlife of the city. Guests noted the convenience of having numerous bars and clubs in close proximity, making it easy to enjoy an evening out without having to travel far. The hotel's location is also highlighted as being close to tourist attractions, allowing visitors to seamlessly transition from daytime sightseeing to nighttime entertainment. Numerous nightlife options are available, including a cozy bar within the hotel itself. Additionally, the events schedule and opportunities to catch a show add to the diverse entertainment possibilities accessible from this central location.
The Grand Hyatt Washington boasts a beautiful lobby and friendly staff, which many guests appreciate. The hotel, true to the Hyatt brand, is well-kept and provides everything expected from a four-star property, including a great location and fitness room. Most visitors found everything clean, superb and exceeding their expectations. The service level and cleanliness consistently meet four-star standards, affirming its solid rating. However, the hotel shows signs of wear with old-fashioned decoration in the bedrooms and older facilities, which some guests felt require renovation. Issues with room temperature adjustments and certain outdated elements were noted. Despite these minor concerns, the overall experience was positive with guests describing it as fantastic and wonderful.
The Grand Hyatt Washington stands out as an excellent choice for business travelers, offering a plethora of amenities tailored to a professional audience. Its prime location provides seamless convenience to meetings and is situated near public transportation, making it perfect for both work and leisure. The hotel is renowned for its proximity to key business destinations with everything within walking distance, including the convention center.
Guests frequently highlight the exceptional conference and meeting facilities available, describing the conference rooms as nice and the overall ambiance as elegant, thanks to the large atrium. The added benefit of spacious rooms ensures guests can work and relax in comfort with quiet rooms available upon request.
Additionally, the staff's welcoming attitude contributes to a pleasant stay, enhancing the overall experience. Whether one is attending a business meeting or a large conference, the Grand Hyatt Washington’s central location and top-notch facilities make it a premier choice for business travel.
The Grand Hyatt Washington offers a range of notable accessibility features, making it convenient for guests with disabilities. The hotel's entrance leads directly to the lobby and there are elevators available that also connect directly to the lobby, ensuring easy movement throughout the premises. Its location is praised for being conveniently accessible with direct access to the Metro offering seamless transportation options. The hotel also features accessible facilities and wheelchair-accessible rooms, complemented by the availability of ramps. Valet parking and taxi services further enhance convenience for guests. Although the room size and accessible beds are appreciated, some guests noted that access to additional amenities like towels could be improved.
The Grand Hyatt Washington offers a truly luxurious experience with its grand and opulent atmosphere. Guests find the hotel to be a paragon of luxury, often comparing it to Washington's famous Watergate Hotel. The rooms are described as cozy, luxurious and tastefully designed, providing a comfortable and high-end stay. The accommodation and service align with the luxury standards expected from such a prestigious hotel, ensuring guests feel pampered and well-taken care of throughout their stay. The overall ambiance of the property is grand and fantastically maintained in every aspect, making it a highly recommended choice for those seeking a lavish hotel experience in the heart of Washington, D.C.
The Grand Hyatt Washington offers a romantic retreat, perfect for couples seeking a cozy and charming atmosphere. The hotel features a romantic ambiance and scenic views, enhancing the overall experience for a memorable getaway. Guests find the setting ideal for a great stay with loved ones and the on-site restaurants contribute to the romantic vibe, thanks to their cozy and intimate environments. While some have noted the absence of a top bar, the overall sentiment remains positive for couples looking to enjoy a romantic escape.
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Location
Guests commend the hotel's surroundings, finding it ideal for visiting famous attractions, shopping and dining. The neighborhood is replete with restaurants and shops that cater to diverse tastes and needs. For those attending events, the hotel’s closeness to major venues like the Capital One Arena is a notable advantage.
The internal amenities complement the excellent location, featuring clean and spacious rooms, a variety of dining options including a Starbucks and a well-regarded breakfast spread. The hotel’s combination of a beautiful, modern design and comprehensive services ensures a comfortable stay.
In summary, the Grand Hyatt Washington's location is its standout feature, offering convenience and ease of access to Washington’s most popular tourist spots, making it an excellent choice for any type of traveler.
Breakfast
The quality of service during breakfast time also stands out with special mentions of exceptional staff members like Jose and Phillip, contributing to a pleasant dining atmosphere. The breakfast area itself is noted to be nice and comfortable, further enhancing the overall experience.
However, there are some caveats. The breakfast, while deemed worth the expense by many, is considered pricey with costs that can add up quickly. Some guests felt the repetitive menu could become monotonous over extended stays. There were also mentions of occasional issues with food quality, such as dried-out baked goods and unappealing scrambled eggs.
Overall, despite some criticisms, the breakfast at the Grand Hyatt Washington is largely viewed as a fantastic start to the day, thanks to its extensive selection and high-quality offerings.
Dinner
Rooms
However, several reviews point out that the rooms appear outdated and in need of renovation. Despite being a bit dated, they are not worn-out and maintain a nice decor. There are mentions of deteriorated furniture and gloomy lighting, but many still find the interiors beautiful and cozy. The beds are frequently praised for their comfort, contributing to a satisfying stay.
Cleanliness is a mixed aspect with many recounting their rooms as impeccably clean, while a few note that the standards could be higher. Issues such as missing items, rusted grommets and basic necessities needing attention were highlighted by some guests.
Views from the rooms can be excellent, providing a pleasant visual aspect during the stay. Despite some minor inconveniences like rooms being far from the elevators or facing street noise, the overall feedback emphasizes spacious, comfortable and adequately clean rooms, although a bit of modernization could enhance the experience further.
Beds
However, there are several remarks about the bed size with a few guests finding the beds too small for two adults and others noting the beds as tiny. Despite these concerns, the overall consensus leans towards a comfortable sleeping experience with most guests appreciating the bed comfort and room quality. The pillows, while mentioned by several reviewers, receive mixed reviews with some describing them as the worst part of their stay. Overall, the bedding experience at the Grand Hyatt Washington is largely positive with comfort being a standout feature in many reviews.
Cleanliness
The attention to detail ensures that the facility not only looks clean but also smells fresh, enhancing the guests' experience. The modern decor and spacious, well-appointed rooms further add to the sense of comfort and cleanliness. Despite a few isolated mentions of dirty carpets and some areas needing renovation, the overwhelming consensus is that Grand Hyatt Washington upholds a high standard of cleanliness akin to the admired Hyatt Regency brand. This focus on sanitation, combined with helpful and professional staff, makes it a highly recommended choice for travelers seeking a clean and pleasant stay.
Staff
Many reviews mention the consistent politeness and courtesy of the staff, from the doormen to the receptionists and cleaning crew. The personnel are often described as super friendly, very helpful, kind and delightfully pleasant. Guests appreciate the way the staff goes above and beyond with several noting how the team made them feel exceptionally welcome and comfortable during their stay.
While there are occasional mentions of less helpful interactions, these instances are rare compared to the overwhelming positive feedback. Overall, the staff’s dedication to excellent customer service and their friendly demeanor significantly enhance the guest experience at Grand Hyatt Washington.
Wi-Fi
Gym
Parking
Family
Several reviews highlight the hotel's suitability for family stays and visits with many recommending it highly for such purposes. Moreover, guests have reported that their kids had fun during their stay with events like children's beauty pageants being a delightful surprise. Despite the general positive feedback, it’s worth noting that rooms with two queen-size beds might not be ideal for families with two children. Overall, the Grand Hyatt Washington stands out as a favorite and highly recommended hotel for families, due to its thoughtful amenities, spacious rooms and excellent staff.
Nightlife
4 Star
Business
Guests frequently highlight the exceptional conference and meeting facilities available, describing the conference rooms as nice and the overall ambiance as elegant, thanks to the large atrium. The added benefit of spacious rooms ensures guests can work and relax in comfort with quiet rooms available upon request.
Additionally, the staff's welcoming attitude contributes to a pleasant stay, enhancing the overall experience. Whether one is attending a business meeting or a large conference, the Grand Hyatt Washington’s central location and top-notch facilities make it a premier choice for business travel.
Accessible
Luxury
Romantic
No, Grand Hyatt Washington doesn't have any pool.
No, a spa isn't available at Grand Hyatt Washington.
No, Grand Hyatt Washington doesn't allow dogs.
Yes, parking facilities are available at Grand Hyatt Washington.
Yes, Grand Hyatt Washington has a gym.
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