Holiday Inn Washington Capitol-National Mall by IHG
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Summary of reviewsThe Holiday Inn Washington Capitol-National Mall by IHG, shines as a highly recommended lodging option for visitors seeking to explore the heart of Washington, D.C. Its unbeatable location near the National Mall and key landmarks such as the Air and Space Museum, Smithsonian museums and the Capitol building makes it exceptionally convenient for both sightseeing and business trips. Guests frequently praise its proximity to the metro, which facilitates easy transit around the city, making the hotel an ideal base for exploring Washington, D.C.’s historic and cultural attractions.
The hotel's clean and efficient atmosphere further adds to its appeal. The breakfast, while receiving mixed reviews about pricing and variety, is often lauded for its wide selection, quality and the convenience of an on-site restaurant and Starbucks. Similarly, the dinner experience is positively highlighted by many guests for food quality and the convenience of on-site dining options, although there are remarks about menu limitations and cost.
The rooms are commended for their cleanliness, spaciousness and comfort, though some updating and maintenance are needed. Guests appreciate the large, well-stocked rooms with comfortable beds, despite occasional complaints about noise and dated decor. Cleanliness is generally well-maintained, thanks to the diligent housekeeping staff, although a few guests noted specific issues requiring attention.
The staff receive high marks for their friendliness, helpfulness and professional service. Specific employees are often mentioned for their exceptional service, contributing to a warm and welcoming atmosphere. While there are sporadic reports of less favorable interactions, the overall consensus is that the hotel's staff significantly enhance the guest experience.
WiFi service at the hotel is praised for its reliability and speed, though some guests report inconsistencies. The gym is positively reviewed for being functional and well-maintained, despite occasional equipment issues. The rooftop pool is a highlight with its fantastic views and clean facilities, although guests do find it small and often crowded with limited hours.
Parking is accessible and convenient, benefiting from a secure underground garage, but the high daily fees are frequently criticized. Despite the convenience, the steep cost is seen as a considerable drawback.
Overall, Holiday Inn Washington Capitol-National Mall by IHG, stands out for its prime location, cleanliness and solid amenities, making it a favored choice for families, business travelers and tourists alike aiming to immerse themselves in the city's offerings.
Categories
The hotel's clean and efficient atmosphere further adds to its appeal. The breakfast, while receiving mixed reviews about pricing and variety, is often lauded for its wide selection, quality and the convenience of an on-site restaurant and Starbucks. Similarly, the dinner experience is positively highlighted by many guests for food quality and the convenience of on-site dining options, although there are remarks about menu limitations and cost.
The rooms are commended for their cleanliness, spaciousness and comfort, though some updating and maintenance are needed. Guests appreciate the large, well-stocked rooms with comfortable beds, despite occasional complaints about noise and dated decor. Cleanliness is generally well-maintained, thanks to the diligent housekeeping staff, although a few guests noted specific issues requiring attention.
The staff receive high marks for their friendliness, helpfulness and professional service. Specific employees are often mentioned for their exceptional service, contributing to a warm and welcoming atmosphere. While there are sporadic reports of less favorable interactions, the overall consensus is that the hotel's staff significantly enhance the guest experience.
WiFi service at the hotel is praised for its reliability and speed, though some guests report inconsistencies. The gym is positively reviewed for being functional and well-maintained, despite occasional equipment issues. The rooftop pool is a highlight with its fantastic views and clean facilities, although guests do find it small and often crowded with limited hours.
Parking is accessible and convenient, benefiting from a secure underground garage, but the high daily fees are frequently criticized. Despite the convenience, the steep cost is seen as a considerable drawback.
Overall, Holiday Inn Washington Capitol-National Mall by IHG, stands out for its prime location, cleanliness and solid amenities, making it a favored choice for families, business travelers and tourists alike aiming to immerse themselves in the city's offerings.
Family Friendly Hotel
This hotel is conveniently located near historic monuments such as the World War II Memorial and the Lincoln Memorial. It has a fun activity corner with family games. The National Air and Space Museum is also nearby.
Hotel with Swimming Pool
Holiday Inn Washington Capitol-National Mall has a seasonal rooftop pool with a view of the US Capital dome. This 3-star hotel offers an ADA-approved pool that is open daily from 10 AM to 10 PM during the season.
Outdoor Pool
Hotel with Free Wi-Fi
Provides free Wi-Fi access, allowing guests to easily connect and work. Its location near major attractions makes it a suitable choice for tourists.
Hotel with EV Charging Stations
While specific mentions of EV charging are not available in the provided context, Holiday Inn hotels sometimes offer EV charging. The Holiday Inn Washington DC-Central/White House has a charging station, so this property is included as a possibility.
3-Star Hotel
This hotel is appreciated for its proximity to the National Mall. It's a practical option for visitors interested in historical sites.
Hotel with Outdoor Pool
Located near the National Mall, this hotel provides an outdoor pool for guests, offering a place to relax after visiting nearby attractions.
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Guest Reviews
The Holiday Inn Washington Capitol-National Mall by IHG, boasts an exceptional location that caters to visitors wishing to explore the heart of Washington, D.C. Situated mere steps from the National Mall, the hotel's proximity to key landmarks such as the Air and Space Museum, Smithsonian museums, Capitol building and various monuments is a major draw for travelers. Guests repeatedly highlight the ease of accessing these attractions on foot, complimenting the hotel’s convenience and centrality.
The hotel is also praised for its closeness to the metro, making transit around the city straightforward. Visitors appreciate being within walking distance of numerous museums, memorials and other iconic sites, which significantly enhances the sightseeing experience. The strategic positioning of the hotel—near the city center, the Wharf district and major government buildings—proves advantageous for both leisurely exploration and business trips.
In addition to the superb location, guests find the property clean and efficient. Its proximity to transportation hubs, combined with the availability of parking, makes it an ideal base for navigating the city. Overall, the Holiday Inn Washington Capitol-National Mall stands out as a prime choice for those seeking to immerse themselves in Washington, D.C.’s historic and cultural landscape without the hassle of long commutes.
The breakfast experience at Holiday Inn Washington Capitol-National Mall by IHG, receives a mix of feedback from guests. Many guests praise the breakfast for its good selection, affordability and quality, noting that items are well-prepared and the buffet offers a wide variety of foods. Families particularly appreciated the option for children to eat free with vouchers and the availability of a Starbucks in the lobby for convenient breakfast options.
However, several guests feel the breakfast is overpriced and express disappointment that it is not included in the room rate. Issues such as limited variety, repetitive options and additional charges for more than two guests per room are frequently mentioned. Some guests experienced poor service, unfresh or not well-maintained buffet items and found the breakfast atmosphere less welcoming with long waits and overcrowded dining areas.
In summary, while breakfast at Holiday Inn Washington Capitol-National Mall can be a positive aspect of the stay with a range of tasty options and the convenience of an on-site restaurant, the high costs and limited inclusivity pose significant drawbacks for many guests.
The dining experience at Holiday Inn Washington Capitol-National Mall by IHG, offers a mixed bag based on guest reviews. Many patrons appreciated the food quality with various comments noting that the restaurant was very good or excellent, particularly highlighting the 21st Amendment restaurant. The meals were generally considered good with some reviews specifically praising the dinner as excellent and reasonably priced. Guests also enjoyed the bar-restaurant in the evening and the convenience of having dining options within the hotel. On-site options include two restaurants and a Starbucks, which some found very satisfactory.
However, feedback also pointed to several areas needing improvement. Limited menu choices and the high cost of meals were common concerns among guests. Service quality attracted some criticism with reports of slow service and occasional unfriendly staff. Some guests found the food options to be thin or overpriced and were disappointed by the dinner experience, citing issues like cold food and meals that didn't match the menu description. The restaurant's operational hours were also noted to be inconsistent with instances of closures during expected mealtimes.
Overall, while the food and dining convenience were highlights for many guests, there were recurring issues with service, menu variety and meal pricing that others found less satisfying.
The rooms at the Holiday Inn Washington Capitol-National Mall offer a mix of experiences with a notable emphasis on cleanliness and spaciousness, but also frequent mentions of dated decor and noise issues. Guests often describe the rooms as very clean, comfortable and well-stocked with many appreciating the large sizes that include additional amenities like sofas and rolling tables. The beds are generally comfortable and the rooms are described as cozy and functional.
However, the decor in the rooms shows signs of wear with many reviews pointing out elements such as torn wallpaper, worn carpets and outdated fixtures. Noise is a common complaint, especially for rooms facing the train tracks or with thin walls that let in sounds from neighboring rooms and the air conditioning units. Despite some minor issues like limited TV channels, malfunctioning air conditioners and occasional plumbing problems, many guests found that the rooms met or exceeded their needs for a comfortable stay.
Additional conveniences, such as cleanliness upon early check-in and proximity to the National Mall and Metro, further highlight the hotel's favorable qualities. On the downside, some guests dealt with maintenance issues, musty smells and a lack of microwaves in certain room types. The staff's service is generally well-regarded, though there have been occasional misunderstandings during check-in and check-out. Overall, while the rooms show their age at times, they offer a clean and comfortable base for exploring Washington D.C.
The beds at Holiday Inn Washington Capitol-National Mall have received a blend of mixed reviews from guests. Many found the beds to be comfortable with some praising them as "super comfy" with adequate pillow options and "perfect medium softness." Several guests noted the comfort of the king-size beds and appreciated the clean, spacious rooms that contributed to a restful stay.
However, a notable number of reviews raised concerns about the mattresses being too firm or hard, describing them as uncomfortable or even "like sleeping on a brick wall." Some guests found the bed sheets to be thin and the beds themselves to be somewhat outdated or lumpy, impacting their overall sleep quality. Pillows received mixed feedback as well with some guests finding them too soft or lacking neck support.
While the comfort level of the beds varied, the majority of guests highlighted the cleanliness and convenience of the hotel, along with its proximity to the National Mall and other attractions. In conclusion, those who prefer firmer mattresses might find the beds to their liking, while others seeking softer, more cushiony bedding might encounter some discomfort.
A stay at the Holiday Inn Washington Capitol - National Mall, an IHG Hotel, brings mixed reviews when it comes to cleanliness. Guests frequently note the cleanliness of the hotel, highlighting clean rooms, comfortable bedding and well-maintained facilities. Many reviews emphasize the hotel's very clean environment with daily housekeeping keeping the rooms spotless. Visitors appreciate the clean and friendly atmosphere, aided by continually sanitized spaces and helpful staff. The accommodations, including spacious and comfortable rooms, are often remarked upon for their cleanliness and convenience, making it an appealing choice for families and business travelers alike.
However, the hotel isn’t without its shortcomings. Some guests have reported unpleasant experiences with unclean areas, specifically mentioning dirty carpets, mold in showers, chipped paint and dust in vents. Instances of dirty linens and towels also detract from the overall experience. While some guests found the cleanliness of rooms to be lacking, others pointed out that room cleaning needed to be requested explicitly, which could lead to inconsistent service.
Overall, while the hotel generally upholds a standard of cleanliness, certain areas and specific rooms may require more attention and thorough maintenance to meet all guests' expectations. The hotel's prime location near the National Mall and metro, combined with its clean facilities and friendly staff, makes it a reliable option for visitors, provided management addresses the highlighted cleanliness issues.
The staff at Holiday Inn Washington Capitol-National Mall by IHG, generally receive high praise for their friendliness, helpfulness and professional demeanor. Many guests highlight the warm and welcoming atmosphere created by the staff, stating that they are courteous and attentive. Exceptional mentions go to specific employees like Ricky the concierge and Eric the bartender for their outstanding service.
Guests frequently describe the front desk team as efficient and accommodating, although there are occasional comments about a lack of warmth or friendliness. The reception staff, in particular, are noted for their professionalism and quick resolution of issues. Housekeeping often receives positive feedback for their friendliness and responsiveness.
However, there are a few criticisms, particularly regarding specific encounters where staff were perceived as unresponsive, grumpy or unprofessional. Some guests mention issues with certain front desk and restaurant staff, noting that they could benefit from additional training and a more customer-centric approach.
Overall, the staff's ability to provide excellent service and create a pleasant stay is a recurring theme in the reviews. Despite a few less favorable comments, the consensus is that the hotel staff are a significant positive aspect of the guest experience.
The WiFi experience at Holiday Inn Washington Capitol-National Mall by IHG, is generally positive with a few notable exceptions. Many visitors noted that the WiFi was good, fast, reliable and offered complimentary access that worked flawlessly for most of their stay. Strong wireless signals and quick connectivity were highlights that several guests appreciated. However, inconsistencies were reported, including spotty connectivity and intermittent service interruptions. Some guests encountered issues with speeds being slower than expected, while others had problems with WiFi being unavailable or frustratingly unreliable at times. Additionally, there were mentions of specific room-related issues, such as loose outlets and technical problems, which impacted the overall internet experience. Overall, while the WiFi service was praised by many for its speed and reliability, there were enough varying reports to suggest it might not be consistently dependable for everyone.
The gym at Holiday Inn Washington Capitol-National Mall has received numerous positive remarks from guests. Many have praised the facility, describing it as excellent and very useful with some highlighting that it is clean and spacious. The gym has been a hit particularly among families with comments noting that even the kids enjoyed using it. The overall feedback indicates that despite its smaller size, the fitness center is adequately equipped and functional. Guests also appreciated the presence of both the gym and the pool. However, there were a few mentions about broken devices and occasional closures, likely due to COVID-19 restrictions. Despite these minor issues, the gym generally left a favorable impression on most visitors.
Guests at the Holiday Inn Washington Capitol-National Mall by IHG, had mixed experiences with the pool facilities. A significant number of guests found the rooftop pool particularly appealing, noting its fantastic views, cleanliness and the friendly lifeguards who provided great service. The pool area was described as very clean and comfortable, adding a pleasant touch to visitors' stays.
However, the size of the pool and its capacity were points of concern. Many described the pool as being small and often crowded, making it less enjoyable at peak times. Limited pool hours, usually from noon to 8 PM and the seasonal nature of the outdoor pool also presented challenges for guests hoping to swim.
There were numerous complaints about the pool being closed during their stay. Several guests were disappointed to find the pool closed for maintenance, repairs or even due to COVID-19 restrictions. This left many guests unable to use the pool, despite hoping to enjoy this amenity. Additionally, there were mentions of the rooftop pool being inaccessible at times, which further frustrated visitors.
In summary, while the rooftop pool with its stunning views and clean environment received some positive feedback, the recurring issues of limited availability, size constraints and frequent closures significantly impacted guests' satisfaction.
Parking at Holiday Inn Washington Capitol-National Mall by IHG, receives mixed feedback from guests. Many appreciate the convenience and accessibility of the on-site parking garage, citing it as a helpful and great bonus, especially due to the hotel's central location. Guests find the secure underground lot with cautious security staff and clear directions to be advantageous.
However, the dominant concern revolves around the high cost of parking with fees ranging from $50 to $55 per day. This cost is often considered excessive and an unexpected additional charge, which some guests feel is steeply inflated compared to advertised prices. The parking garage itself can also be tight and crowded, making maneuvering difficult for larger vehicles.
Despite some praise for the ease of parking and in-and-out privileges, there are issues with undisclosed parking fees until check-in and inconsistent cost disclosures. Guests suggest a need for better management of parking options and adjustments to the fees to make it more reasonable and transparent.
Overall, while the parking facility is convenient and beneficial given the hotel's prime location, the high and sometimes hidden costs significantly impact the perceived value of parking at the hotel.
Holiday Inn Washington Capitol-National Mall by IHG, is a top choice for families seeking a comfortable and convenient stay in Washington D.C. The hotel prides itself on being very kid-friendly and offers several perks that cater to families traveling with children. One of the standout features is the "kids eat free" program, which significantly adds value for families dining within the hotel.
There are various activities for children available in the lobby, such as corn hole, helping to keep kids entertained and making the wait times more enjoyable. The family-friendly atmosphere is consistently highlighted with many describing the environment as welcoming and suitable for family groups.
The hotel's prime location near the National Mall and Metro proves to be a big hit with visitors, allowing families to easily access numerous local attractions and famous sites. It's an ideal base for sightseeing trips, offering a fun location with plenty to see and do for kids.
Accommodations are reported to be clean and comfortable, though some reviews note that rooms can feel a bit small for larger families and thin walls sometimes lead to noise from neighboring rooms. Additionally, the cost of parking and the occasional lack of adequate towels were minor drawbacks mentioned by some guests.
Despite these small issues, the hotel's overall value, combined with its family-friendly amenities and excellent location, make it a great option for families visiting Washington D.C. The friendly staff and cleanliness further enhance the experience, ensuring a pleasant stay for all family members.
Holiday Inn Washington Capitol-National Mall by IHG, stands as a solid three-star establishment offering standard amenities consistent with its rating. The hotel’s fantastic location is frequently highlighted, making it an excellent base for exploring the city’s attractions. Despite its prime location, the hotel shows its age with some outdated rooms and facilities that need better upkeep.
Guests consistently describe their stay as comfortable with the rooms meeting acceptable cleanliness standards. While the absence of modern features like USB ports and limited buffet choices may be a drawback, the hotel provides basic accommodations suitable for those looking for a budget-friendly option.
The ability to add parking for the entire stay is appreciated by many, adding to the convenience of the hotel. Overall, this moderately priced hotel is perfect for travelers who are seeking outstanding value in a central location, despite its dated appearance and lack of nearby dining options.
The Holiday Inn Washington Capitol-National Mall is highly regarded among business travelers for its array of practical amenities designed to meet their needs. The hotel boasts well-equipped conference rooms and ample meeting space, making it an excellent choice for hosting business meetings or conferences. Its professional staff and quiet, safe location further enhance its suitability for business trips.
Despite some minor issues such as occasional noise disturbances and infrequent fire alarms, the hotel's overall environment is conducive to productive work. Guests who visit regularly for work appreciate the business-friendly atmosphere, although some have noted the absence of certain business services and the need to pay extra for certain amenities. The hotel's strategic weekday office neighborhood location stands out as a significant plus for those prioritizing convenience and accessibility for business purposes.
While there were incidental inconveniences like malfunctioning TVs and light switches, the hotel's elevators and minimart add to its practicality. In summary, the Holiday Inn Washington Capitol-National Mall proves to be a competent and accommodating choice for business travelers with several strengths catering directly to their professional needs.
The Holiday Inn Washington Capitol-National Mall offers a range of accessible features that make it a suitable choice for guests with disabilities. The hotel's location is highly praised for its proximity to major attractions such as the National Mall and the wharf, making it a convenient base for sightseeing. Reviewers highlight the wheelchair accessibility throughout the property, including accessible rooms and bathrooms that cater well to those with mobility needs.
For those considering the overall ease of access, the hotel is complimented for being in a prime, easily accessible location with nearby shopping and restaurants. The availability of bus services adds to the convenience, offering more options for transportation.
However, the reviews do point out a couple of areas for improvement, including the parking lot often being full and the absence of clear accessibility instructions for wheelchair users. Despite these minor issues, the general consensus is that the Holiday Inn Washington Capitol-National Mall is well-equipped to accommodate guests with various accessibility needs.
The outdoor pool at the Holiday Inn Washington Capitol-National Mall by IHG, consistently receives high praise from guests. Notable highlights include its cleanliness and comfort. Many guests find the rooftop pool to be a fantastic feature, despite being on the smaller side. The pool area itself offers great views and is often described as a lovely and enjoyable space to relax. It's equipped with a bar, adding to the convenience and leisure of the experience. While there have been occasional mentions of it being crowded and even closed, the overall sentiment remains positive with visitors appreciating the rooftop setting and the cleanliness of the pool itself.
The Holiday Inn Washington Capitol-National Mall by IHG, receives notable praise for its dog-friendly facilities, making it a favorable choice for pet owners. The hotel features a pet-friendly floor and allows dogs, contributing to a welcoming environment for guests traveling with pets. Staff are described as friendly and accommodating in this regard. Additionally, the hotel has a unique amenity termed the dog business center, further emphasizing its commitment to being dog-friendly. While there is an extra charge for pet and cleaning fees, the overall reception of the hotel's pet policies remains positive. The hotel also offers convenient access to nearby amenities, such as a McDonald's a few doors down. However, it is important to note that some guests with allergies to dogs have expressed concerns.
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Location
The hotel is also praised for its closeness to the metro, making transit around the city straightforward. Visitors appreciate being within walking distance of numerous museums, memorials and other iconic sites, which significantly enhances the sightseeing experience. The strategic positioning of the hotel—near the city center, the Wharf district and major government buildings—proves advantageous for both leisurely exploration and business trips.
In addition to the superb location, guests find the property clean and efficient. Its proximity to transportation hubs, combined with the availability of parking, makes it an ideal base for navigating the city. Overall, the Holiday Inn Washington Capitol-National Mall stands out as a prime choice for those seeking to immerse themselves in Washington, D.C.’s historic and cultural landscape without the hassle of long commutes.
Breakfast
However, several guests feel the breakfast is overpriced and express disappointment that it is not included in the room rate. Issues such as limited variety, repetitive options and additional charges for more than two guests per room are frequently mentioned. Some guests experienced poor service, unfresh or not well-maintained buffet items and found the breakfast atmosphere less welcoming with long waits and overcrowded dining areas.
In summary, while breakfast at Holiday Inn Washington Capitol-National Mall can be a positive aspect of the stay with a range of tasty options and the convenience of an on-site restaurant, the high costs and limited inclusivity pose significant drawbacks for many guests.
Dinner
However, feedback also pointed to several areas needing improvement. Limited menu choices and the high cost of meals were common concerns among guests. Service quality attracted some criticism with reports of slow service and occasional unfriendly staff. Some guests found the food options to be thin or overpriced and were disappointed by the dinner experience, citing issues like cold food and meals that didn't match the menu description. The restaurant's operational hours were also noted to be inconsistent with instances of closures during expected mealtimes.
Overall, while the food and dining convenience were highlights for many guests, there were recurring issues with service, menu variety and meal pricing that others found less satisfying.
Rooms
However, the decor in the rooms shows signs of wear with many reviews pointing out elements such as torn wallpaper, worn carpets and outdated fixtures. Noise is a common complaint, especially for rooms facing the train tracks or with thin walls that let in sounds from neighboring rooms and the air conditioning units. Despite some minor issues like limited TV channels, malfunctioning air conditioners and occasional plumbing problems, many guests found that the rooms met or exceeded their needs for a comfortable stay.
Additional conveniences, such as cleanliness upon early check-in and proximity to the National Mall and Metro, further highlight the hotel's favorable qualities. On the downside, some guests dealt with maintenance issues, musty smells and a lack of microwaves in certain room types. The staff's service is generally well-regarded, though there have been occasional misunderstandings during check-in and check-out. Overall, while the rooms show their age at times, they offer a clean and comfortable base for exploring Washington D.C.
Beds
However, a notable number of reviews raised concerns about the mattresses being too firm or hard, describing them as uncomfortable or even "like sleeping on a brick wall." Some guests found the bed sheets to be thin and the beds themselves to be somewhat outdated or lumpy, impacting their overall sleep quality. Pillows received mixed feedback as well with some guests finding them too soft or lacking neck support.
While the comfort level of the beds varied, the majority of guests highlighted the cleanliness and convenience of the hotel, along with its proximity to the National Mall and other attractions. In conclusion, those who prefer firmer mattresses might find the beds to their liking, while others seeking softer, more cushiony bedding might encounter some discomfort.
Cleanliness
However, the hotel isn’t without its shortcomings. Some guests have reported unpleasant experiences with unclean areas, specifically mentioning dirty carpets, mold in showers, chipped paint and dust in vents. Instances of dirty linens and towels also detract from the overall experience. While some guests found the cleanliness of rooms to be lacking, others pointed out that room cleaning needed to be requested explicitly, which could lead to inconsistent service.
Overall, while the hotel generally upholds a standard of cleanliness, certain areas and specific rooms may require more attention and thorough maintenance to meet all guests' expectations. The hotel's prime location near the National Mall and metro, combined with its clean facilities and friendly staff, makes it a reliable option for visitors, provided management addresses the highlighted cleanliness issues.
Staff
Guests frequently describe the front desk team as efficient and accommodating, although there are occasional comments about a lack of warmth or friendliness. The reception staff, in particular, are noted for their professionalism and quick resolution of issues. Housekeeping often receives positive feedback for their friendliness and responsiveness.
However, there are a few criticisms, particularly regarding specific encounters where staff were perceived as unresponsive, grumpy or unprofessional. Some guests mention issues with certain front desk and restaurant staff, noting that they could benefit from additional training and a more customer-centric approach.
Overall, the staff's ability to provide excellent service and create a pleasant stay is a recurring theme in the reviews. Despite a few less favorable comments, the consensus is that the hotel staff are a significant positive aspect of the guest experience.
Wi-Fi
Gym
Pool
However, the size of the pool and its capacity were points of concern. Many described the pool as being small and often crowded, making it less enjoyable at peak times. Limited pool hours, usually from noon to 8 PM and the seasonal nature of the outdoor pool also presented challenges for guests hoping to swim.
There were numerous complaints about the pool being closed during their stay. Several guests were disappointed to find the pool closed for maintenance, repairs or even due to COVID-19 restrictions. This left many guests unable to use the pool, despite hoping to enjoy this amenity. Additionally, there were mentions of the rooftop pool being inaccessible at times, which further frustrated visitors.
In summary, while the rooftop pool with its stunning views and clean environment received some positive feedback, the recurring issues of limited availability, size constraints and frequent closures significantly impacted guests' satisfaction.
Parking
However, the dominant concern revolves around the high cost of parking with fees ranging from $50 to $55 per day. This cost is often considered excessive and an unexpected additional charge, which some guests feel is steeply inflated compared to advertised prices. The parking garage itself can also be tight and crowded, making maneuvering difficult for larger vehicles.
Despite some praise for the ease of parking and in-and-out privileges, there are issues with undisclosed parking fees until check-in and inconsistent cost disclosures. Guests suggest a need for better management of parking options and adjustments to the fees to make it more reasonable and transparent.
Overall, while the parking facility is convenient and beneficial given the hotel's prime location, the high and sometimes hidden costs significantly impact the perceived value of parking at the hotel.
Family
There are various activities for children available in the lobby, such as corn hole, helping to keep kids entertained and making the wait times more enjoyable. The family-friendly atmosphere is consistently highlighted with many describing the environment as welcoming and suitable for family groups.
The hotel's prime location near the National Mall and Metro proves to be a big hit with visitors, allowing families to easily access numerous local attractions and famous sites. It's an ideal base for sightseeing trips, offering a fun location with plenty to see and do for kids.
Accommodations are reported to be clean and comfortable, though some reviews note that rooms can feel a bit small for larger families and thin walls sometimes lead to noise from neighboring rooms. Additionally, the cost of parking and the occasional lack of adequate towels were minor drawbacks mentioned by some guests.
Despite these small issues, the hotel's overall value, combined with its family-friendly amenities and excellent location, make it a great option for families visiting Washington D.C. The friendly staff and cleanliness further enhance the experience, ensuring a pleasant stay for all family members.
3 Star
Guests consistently describe their stay as comfortable with the rooms meeting acceptable cleanliness standards. While the absence of modern features like USB ports and limited buffet choices may be a drawback, the hotel provides basic accommodations suitable for those looking for a budget-friendly option.
The ability to add parking for the entire stay is appreciated by many, adding to the convenience of the hotel. Overall, this moderately priced hotel is perfect for travelers who are seeking outstanding value in a central location, despite its dated appearance and lack of nearby dining options.
Business
Despite some minor issues such as occasional noise disturbances and infrequent fire alarms, the hotel's overall environment is conducive to productive work. Guests who visit regularly for work appreciate the business-friendly atmosphere, although some have noted the absence of certain business services and the need to pay extra for certain amenities. The hotel's strategic weekday office neighborhood location stands out as a significant plus for those prioritizing convenience and accessibility for business purposes.
While there were incidental inconveniences like malfunctioning TVs and light switches, the hotel's elevators and minimart add to its practicality. In summary, the Holiday Inn Washington Capitol-National Mall proves to be a competent and accommodating choice for business travelers with several strengths catering directly to their professional needs.
Accessible
For those considering the overall ease of access, the hotel is complimented for being in a prime, easily accessible location with nearby shopping and restaurants. The availability of bus services adds to the convenience, offering more options for transportation.
However, the reviews do point out a couple of areas for improvement, including the parking lot often being full and the absence of clear accessibility instructions for wheelchair users. Despite these minor issues, the general consensus is that the Holiday Inn Washington Capitol-National Mall is well-equipped to accommodate guests with various accessibility needs.
Outdoor Pool
Dog Friendly
Yes, Holiday Inn Washington Capitol-National Mall by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Washington Capitol-National Mall by IHG.
Yes, Holiday Inn Washington Capitol-National Mall by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Washington Capitol-National Mall by IHG.
Yes, Holiday Inn Washington Capitol-National Mall by IHG has a gym.
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