Hyatt Place Washington DC/US Capitol
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Summary of reviewsNestled in the heart of Washington DC, Hyatt Place Washington DC/US Capitol offers a remarkably convenient locale for travelers with easy access to major attractions and public transportation. The hotel is just steps away from the NoMa-Gallaudet U Metro station, facilitating effortless exploration of the city’s iconic landmarks such as the US Capitol, National Mall and Smithsonian Museums. Visitors enjoy the rapidly developing area with plenty of new restaurants, shops and entertainment venues nearby, including Union Market—a haven for food lovers. Despite some concerns about neighborhood safety at night, guests appreciate the up-and-coming nature of the locale. The hotel is clean, comfortable and modern, boasting spacious rooms with panoramic windows that provide impressive views.
Breakfast at the hotel is generally praised for its variety and quality. Guests appreciate the extensive breakfast buffet featuring scrambled eggs, pancakes, sausages, fresh fruit, yogurts and pastries. The breakfast area can get crowded during peak hours, leading to long lines and limited seating, but the overall experience contributes positively to guests’ stays.
The rooms at Hyatt Place Washington DC/US Capitol are spacious, clean and modern with comfortable beds and large windows providing pleasant views. However, some guests reported issues with maintenance and cleanliness, including faulty air conditioning, broken fixtures and occasional housekeeping lapses. Despite these issues, the rooms are generally quiet and provide a peaceful retreat for guests.
Cleanliness overall receives mixed reviews. While many guests find the hotel clean and well-maintained, others point out inconsistent cleaning schedules and areas that need improvement. Some reported issues with dirty carpets, stained sheets and outdated furniture, suggesting that attention to consistent cleaning standards could enhance the experience.
Staff at the hotel are frequently described as friendly, helpful and courteous with certain individuals receiving special mentions for their exceptional service. Despite some reports of unfriendly or overwhelmed staff, the general consensus leans towards a positive and welcoming service environment.
The wifi quality experience varies among guests. Some find the wifi to be stable and fast, while others experience weak or unreliable connections, particularly in their rooms. The gym receives generally positive feedback for being well-equipped, though some guests note issues with air conditioning and cleanliness.
The hotel is particularly accommodating for families, offering comfortable rooms and a family-friendly atmosphere. Its proximity to family-friendly attractions and metro stations makes it ideal for exploring the city. However, improvements in room readiness and maintenance are needed to better cater to families with young children.
Overall, Hyatt Place Washington DC/US Capitol provides a comfortable and convenient stay with spacious rooms, friendly staff and a supportive family environment. While there are areas for improvement in cleanliness, maintenance and wifi reliability, the hotel's prime location and positive elements make it a commendable choice for visitors to Washington DC.
Categories
Breakfast at the hotel is generally praised for its variety and quality. Guests appreciate the extensive breakfast buffet featuring scrambled eggs, pancakes, sausages, fresh fruit, yogurts and pastries. The breakfast area can get crowded during peak hours, leading to long lines and limited seating, but the overall experience contributes positively to guests’ stays.
The rooms at Hyatt Place Washington DC/US Capitol are spacious, clean and modern with comfortable beds and large windows providing pleasant views. However, some guests reported issues with maintenance and cleanliness, including faulty air conditioning, broken fixtures and occasional housekeeping lapses. Despite these issues, the rooms are generally quiet and provide a peaceful retreat for guests.
Cleanliness overall receives mixed reviews. While many guests find the hotel clean and well-maintained, others point out inconsistent cleaning schedules and areas that need improvement. Some reported issues with dirty carpets, stained sheets and outdated furniture, suggesting that attention to consistent cleaning standards could enhance the experience.
Staff at the hotel are frequently described as friendly, helpful and courteous with certain individuals receiving special mentions for their exceptional service. Despite some reports of unfriendly or overwhelmed staff, the general consensus leans towards a positive and welcoming service environment.
The wifi quality experience varies among guests. Some find the wifi to be stable and fast, while others experience weak or unreliable connections, particularly in their rooms. The gym receives generally positive feedback for being well-equipped, though some guests note issues with air conditioning and cleanliness.
The hotel is particularly accommodating for families, offering comfortable rooms and a family-friendly atmosphere. Its proximity to family-friendly attractions and metro stations makes it ideal for exploring the city. However, improvements in room readiness and maintenance are needed to better cater to families with young children.
Overall, Hyatt Place Washington DC/US Capitol provides a comfortable and convenient stay with spacious rooms, friendly staff and a supportive family environment. While there are areas for improvement in cleanliness, maintenance and wifi reliability, the hotel's prime location and positive elements make it a commendable choice for visitors to Washington DC.
3-Star Hotel
This hotel is appreciated for its service and location. It provides a pleasant experience for visitors to the Capitol area.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in the heart of Washington DC, the Hyatt Place Washington DC/US Capitol presents a remarkably convenient locale for travelers. Situated just steps away from the NoMa-Gallaudet U Metro station, the hotel offers easy access to the city's extensive public transportation network, making it simple to explore major attractions such as the US Capitol, National Mall, Smithsonian Museums and Union Station. The convenience of being a short walk from both the Metro and bus lines ensures guests can effortlessly navigate the city.
The area surrounding the hotel is undergoing rapid development, boasting new restaurants, shops and entertainment venues. Proximity to Union Market, a popular destination for food lovers, adds another plus point for guests looking to indulge in local cuisine. Additionally, essential amenities such as grocery stores and pharmacies are just around the corner, maximizing convenience.
While some reviews note a degree of concern about the safety of the neighborhood, especially at night, many guests appreciate the up-and-coming nature of the locale. The hotel itself is described as clean, comfortable and modern, offering spacious rooms with panoramic windows, providing impressive views that make each stay memorable.
The full breakfast offered by the hotel is frequently praised, making it a great start to a day of sightseeing. With good value for money, the Hyatt Place Washington DC/US Capitol positions itself as a favorable choice for visitors seeking both convenience and accessibility in a place ready to explore the nation's capital.
The breakfast experience at Hyatt Place Washington DC/US Capitol garnered mixed reviews, but several key highlights focused on positive aspects of the offering. Many guests appreciated the complimentary breakfast for its variety and the fact that it was included with their stay. Phrases such as "great breakfast", "good breakfast" and "amazing breakfast" were common, pointing to the quality and selection available. The breakfast buffet was praised for being extensive with options ranging from scrambled eggs to pancakes, sausages, fresh fruit, yogurts and pastries.
Guests found the breakfast layout appealing, often describing it as hearty, fresh and tasty. The inclusion of both hot and cold items, along with a variety of breads, cereals and healthy options like fresh berries and yogurt, was frequently mentioned as a benefit. The breakfast was noted for replenishment efficiency, ensuring that items were restocked promptly when they ran low.
However, there were also mentions of areas needing improvement. Some guests pointed out issues such as long lines, crowded spaces and limited seating during peak hours, indicating a high demand that strained the facilities. A few reviews mentioned the variety could be better and suggested the inclusion of a broader range of options.
Cleanliness and organization occasionally received criticism with remarks about messiness and the use of disposable cutlery and plates, which some found wasteful. Despite these areas for improvement, the general consensus leaned towards satisfaction with many guests feeling that the breakfast provided a good start to the day and contributed positively to their overall hotel experience.
Hyatt Place Washington DC/US Capitol offers a mix of experiences when it comes to their rooms. Guests frequently highlight the spaciousness and comfort of the rooms, often describing them as clean and modern. Many appreciate the large windows that provide great views, lending a pleasant atmosphere to the accommodation. The rooms come equipped with comfortable beds and ample space, making them suitable for families and longer stays. Several reviews specifically commend the cleanliness and well-organized nature of the rooms, further enhancing the comfort for guests.
However, there are notable issues. Several guests reported maintenance problems such as faulty air conditioning, broken fixtures and non-functional electronics like TVs and door locks. Cleanliness, though often praised, was inconsistent with some guests encountering stained bedding, dusty carpets and general unclean conditions upon arrival. A lack of basic room amenities like microwaves, toiletries and blanket and pillow sets for sofa beds was also a repeated concern.
While the hotel rooms are generally quiet and offer a peaceful retreat, the surrounding neighborhood's noise and the presence of undesirable aromas at times detract from the overall experience. Moreover, during peak hours, the small size of some rooms and common service areas can be problematic.
In summary, the rooms at Hyatt Place Washington DC/US Capitol are often spacious, well-furnished and comfortable, delivering a generally positive stay for many guests. Nevertheless, recurring maintenance and cleanliness issues, coupled with occasional noise and odor problems, mean that the hotel may sometimes fall short of guest expectations.
The beds at Hyatt Place Washington DC/US Capitol generally receive positive feedback for their comfort. Many guests describe the beds as comfortable, very comfortable and even super comfortable, contributing to a restful night's sleep. There are consistent mentions of the beds being clean and spacious with some reviewers appreciating the new and soft bedding provided.
However, the sofa beds do not receive the same praise; numerous guests found them to be uncomfortable, stained and sometimes even unusable. There were also issues with bedding readiness and cleanliness, including reports of stained, dirty or poorly fitting sheets. Some guests also noted unpleasant smells from the beds or bedding.
Though the hotel offers a variety of bed options, including double, queen and king-sized beds, as well as pull-out beds, the quality of the beds for additional guests, particularly children, didn't meet expectations for many. On the positive side, the main beds in the rooms seem to uphold a standard of comfort and cleanliness that guests appreciate.
Reviews about the cleanliness of Hyatt Place Washington DC/US Capitol present a mixed picture. While many guests noted the hotel as clean with specific mentions of the clean, spacious and comfortable rooms and some even described the environment as spotless and well-maintained, a significant number of guests pointed out various issues. Positive feedback highlighted that the rooms and lobby were often very clean and the cleaning staff was considered efficient by some. The overall atmosphere and the cleanliness of bathrooms received commendations as well.
However, numerous reviews raised concerns about inconsistent cleaning schedules with rooms sometimes cleaned only every other day and issues such as stained sheets, dusty air conditioning units and unclean bathrooms being mentioned. Some guests found the condition of the furniture and overall maintenance lacking, noting that various areas of the hotel appeared outdated and neglected. The cleaning of common areas, including hallways and the lobby, also came under criticism with multiple reports of dirty carpets, sofas and elevators.
Certain guests experienced severe cleanliness issues like dirty fridges, stained couches and even found someone else's belongings in their rooms. Overall, while some guests found the cleaning service satisfactory, many suggested that significant improvements are needed to meet the expected standards consistently.
The feedback for the staff at Hyatt Place Washington DC/US Capitol presents a mixed bag, but the majority leans towards positive experiences. Guests frequently describe the staff as friendly, helpful and courteous with particular mentions of individuals like Neveah and Austin who made significant positive impressions. The valets, including Moe, are noted for their engaging and friendly demeanor. Multiple reviews commend the front desk staff for being efficient and attentive with shout-outs to Randolph, Sandra and Malik for their exceptional service.
On the other hand, there are several accounts of unfriendly or unhelpful staff, particularly pointing to some members of the front desk and breakfast areas. Comments about staff being overworked, overwhelmed and sometimes not very professional suggest areas where improvements could be made. Instances of rude behavior, lack of empathy and poor service are mentioned, highlighting inconsistencies in the staff's performance.
Overall, while there are areas needing attention and improvement, many guests were met with welcoming and supportive service that contributed positively to their stay. The notable friendliness and helpfulness of many staff members often created a pleasant and hospitable environment for guests.
The wifi experience at Hyatt Place Washington DC/US Capitol has been a mixed bag for guests. On the positive side, many travelers found the wifi to be good with solid connections that performed well throughout their stay. Some reviews even mentioned that the internet speed was excellent and free with no complaints about availability or performance. Certain guests highlighted experiencing perfect, stable and speedy internet without any issues once connected.
However, other reviews indicated significant problems with the wifi service. Frequent mentions of weak, slow and uneven connections were evident with some guests noting that the internet was horrendous or even completely down for an entire day. Many experienced connectivity issues with the wifi only working properly in the lobby or reporting poor reception in their rooms. There were also instances where guests had to resort to using personal wifi hotspots due to the unreliable network.
Overall, while some guests had a seamless experience with the wifi, others faced substantial challenges staying connected during their visit.
The gym at Hyatt Place Washington DC/US Capitol receives mixed but generally positive feedback from guests. It is often described as well-equipped and well-served with plenty of equipment to meet various workout needs. Many guests found the gym to be decent and good with some specifically liking it. The gym is also family-friendly, as kids enjoyed using the facilities. However, there are some criticisms such as the air conditioning not always functioning properly, occasional issues with cleanliness and the facilities being slightly old. Additionally, some guests were inconvenienced by its early closing hours and unexpected closures. Despite these minor drawbacks, the hotel offers the option for individuals to work out alone, which is appreciated during the current COVID-19 situation.
Hyatt Place Washington DC/US Capitol proves to be a practical option for families planning to enjoy the city's rich history and vibrant culture. The hotel accommodates a range of guests, including families, business travelers and school groups, making it a versatile choice for various types of stays. The family-friendly atmosphere is underlined by its comfortable environment, which is particularly convenient for families with children.
Rooms are well-suited for small to medium-sized families with some accommodating up to six people, though the availability of extra beds and pillows might be a downside for larger families. Visitors have praised the hotel's proximity to family-friendly attractions and the convenience of two nearby metro stations, enhancing its appeal for those eager to explore Washington DC.
Breakfast receives positive feedback for its variety, offering numerous food options that include juice and mineral water for children. However, the buffet area tends to be crowded and finding a seat during breakfast can be challenging. Despite this, the hotel's friendly staff contribute positively to the overall guest experience.
One of the few areas where the hotel could improve includes maintenance and readiness of rooms, as well as ensuring that fixtures are safe for young children. Additionally, the absence of microwaves in rooms might be a drawback for families with specific needs.
In summary, Hyatt Place Washington DC/US Capitol is a family-friendly hotel that caters well to families who want a comfortable base from which to explore the city and it is particularly ideal for standard family sizes. Despite some minor inconveniences, its location, friendly staff and suitable amenities make it a commendable choice for a family visit to the capital.
Hyatt Place Washington DC/US Capitol generally positions itself as a 3-star hotel suitable for business travelers seeking good value for a short stay. Guests find the facilities to be of decent quality, aligning well with typical three-star hotel standards. Visitors appreciate the satisfactory breakfast and secure environment. However, some aspects such as the dated decor, stained drapes and visible old scratches need addressing and refurbishing would enhance the overall experience.
Despite its three-star rating being seen as appropriate, certain guests expected better service and amenities more in line with the usual Hyatt standards. The absence of a convenient in-house store or snack bar, along with some cleanliness issues, were noted. While the price-performance ratio is considered good by many, others feel that the hotel does not entirely match the expected standards of a Hyatt property, suggesting it may be somewhat overhyped. For its category, the hotel remains a decent and secure choice but could benefit from updates and improved maintenance to meet higher expectations.
Hyatt Place Washington DC/US Capitol offers a mixed experience for business travelers. On the positive side, the hotel provides good value and is well-situated, being very close to public transport, which makes commuting easy. The rooms are large enough to accommodate business guests comfortably and the building itself is secure. Guests have generally found the property fine and the staff helpful in meeting business needs. The hotel also offers a business center, although some guests have found it insufficient for their purposes.
However, there are several areas where the hotel could improve. The furniture appears to be dated and business floor accessibility has been an issue. Furthermore, several guests mentioned that the USB phone chargers in the rooms were not working. Breakfast service ends relatively early at 9 AM on weekdays, which may not be ideal for all travelers. Additionally, the hotel's policy of charging a $100 security hold per night has raised some concerns.
In summary, while the Hyatt Place Washington DC/US Capitol is a business-friendly hotel with several conveniences for those traveling for work, there are several practical aspects that could be enhanced to better serve its business clientele.
The 'Hyatt Place Washington DC/US Capitol' offers a mixed experience in terms of accessibility for guests with disabilities. On the positive side, the hotel has accessible rooms available and is described as wheelchair-friendly. It is also noted for its convenient and central location, being close to public transportation and various attractions. Security measures are robust, enhancing guest safety with the building requiring a key card for access.
However, there are areas that need improvement. Some guests reported issues with the elevators, which were either slow or non-functional at times, making it difficult for those with mobility devices or strollers. Additionally, certain rooms and bathrooms were not fully handicap accessible as expected. Limited parking availability may also pose a challenge for guests relying on their vehicles.
Overall, while the hotel provides certain accessible features and a secure environment, there are inconsistencies that could affect the experience of guests with disabilities.
Hyatt Place Washington DC/US Capitol appears to be a dog-friendly property offering welcoming spaces for pets. The lobby and designated areas are specifically accommodating for dogs, providing a pleasant environment for guests traveling with their pets. Pets can be allowed in rooms, making it convenient for pet owners to stay close to their furry companions. However, there are areas where dogs are not permitted, ensuring that guests seeking a pet-free experience also have comfortable spaces.
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Location
The area surrounding the hotel is undergoing rapid development, boasting new restaurants, shops and entertainment venues. Proximity to Union Market, a popular destination for food lovers, adds another plus point for guests looking to indulge in local cuisine. Additionally, essential amenities such as grocery stores and pharmacies are just around the corner, maximizing convenience.
While some reviews note a degree of concern about the safety of the neighborhood, especially at night, many guests appreciate the up-and-coming nature of the locale. The hotel itself is described as clean, comfortable and modern, offering spacious rooms with panoramic windows, providing impressive views that make each stay memorable.
The full breakfast offered by the hotel is frequently praised, making it a great start to a day of sightseeing. With good value for money, the Hyatt Place Washington DC/US Capitol positions itself as a favorable choice for visitors seeking both convenience and accessibility in a place ready to explore the nation's capital.
Breakfast
Guests found the breakfast layout appealing, often describing it as hearty, fresh and tasty. The inclusion of both hot and cold items, along with a variety of breads, cereals and healthy options like fresh berries and yogurt, was frequently mentioned as a benefit. The breakfast was noted for replenishment efficiency, ensuring that items were restocked promptly when they ran low.
However, there were also mentions of areas needing improvement. Some guests pointed out issues such as long lines, crowded spaces and limited seating during peak hours, indicating a high demand that strained the facilities. A few reviews mentioned the variety could be better and suggested the inclusion of a broader range of options.
Cleanliness and organization occasionally received criticism with remarks about messiness and the use of disposable cutlery and plates, which some found wasteful. Despite these areas for improvement, the general consensus leaned towards satisfaction with many guests feeling that the breakfast provided a good start to the day and contributed positively to their overall hotel experience.
Rooms
However, there are notable issues. Several guests reported maintenance problems such as faulty air conditioning, broken fixtures and non-functional electronics like TVs and door locks. Cleanliness, though often praised, was inconsistent with some guests encountering stained bedding, dusty carpets and general unclean conditions upon arrival. A lack of basic room amenities like microwaves, toiletries and blanket and pillow sets for sofa beds was also a repeated concern.
While the hotel rooms are generally quiet and offer a peaceful retreat, the surrounding neighborhood's noise and the presence of undesirable aromas at times detract from the overall experience. Moreover, during peak hours, the small size of some rooms and common service areas can be problematic.
In summary, the rooms at Hyatt Place Washington DC/US Capitol are often spacious, well-furnished and comfortable, delivering a generally positive stay for many guests. Nevertheless, recurring maintenance and cleanliness issues, coupled with occasional noise and odor problems, mean that the hotel may sometimes fall short of guest expectations.
Beds
However, the sofa beds do not receive the same praise; numerous guests found them to be uncomfortable, stained and sometimes even unusable. There were also issues with bedding readiness and cleanliness, including reports of stained, dirty or poorly fitting sheets. Some guests also noted unpleasant smells from the beds or bedding.
Though the hotel offers a variety of bed options, including double, queen and king-sized beds, as well as pull-out beds, the quality of the beds for additional guests, particularly children, didn't meet expectations for many. On the positive side, the main beds in the rooms seem to uphold a standard of comfort and cleanliness that guests appreciate.
Cleanliness
However, numerous reviews raised concerns about inconsistent cleaning schedules with rooms sometimes cleaned only every other day and issues such as stained sheets, dusty air conditioning units and unclean bathrooms being mentioned. Some guests found the condition of the furniture and overall maintenance lacking, noting that various areas of the hotel appeared outdated and neglected. The cleaning of common areas, including hallways and the lobby, also came under criticism with multiple reports of dirty carpets, sofas and elevators.
Certain guests experienced severe cleanliness issues like dirty fridges, stained couches and even found someone else's belongings in their rooms. Overall, while some guests found the cleaning service satisfactory, many suggested that significant improvements are needed to meet the expected standards consistently.
Staff
On the other hand, there are several accounts of unfriendly or unhelpful staff, particularly pointing to some members of the front desk and breakfast areas. Comments about staff being overworked, overwhelmed and sometimes not very professional suggest areas where improvements could be made. Instances of rude behavior, lack of empathy and poor service are mentioned, highlighting inconsistencies in the staff's performance.
Overall, while there are areas needing attention and improvement, many guests were met with welcoming and supportive service that contributed positively to their stay. The notable friendliness and helpfulness of many staff members often created a pleasant and hospitable environment for guests.
Wi-Fi
However, other reviews indicated significant problems with the wifi service. Frequent mentions of weak, slow and uneven connections were evident with some guests noting that the internet was horrendous or even completely down for an entire day. Many experienced connectivity issues with the wifi only working properly in the lobby or reporting poor reception in their rooms. There were also instances where guests had to resort to using personal wifi hotspots due to the unreliable network.
Overall, while some guests had a seamless experience with the wifi, others faced substantial challenges staying connected during their visit.
Gym
Family
Rooms are well-suited for small to medium-sized families with some accommodating up to six people, though the availability of extra beds and pillows might be a downside for larger families. Visitors have praised the hotel's proximity to family-friendly attractions and the convenience of two nearby metro stations, enhancing its appeal for those eager to explore Washington DC.
Breakfast receives positive feedback for its variety, offering numerous food options that include juice and mineral water for children. However, the buffet area tends to be crowded and finding a seat during breakfast can be challenging. Despite this, the hotel's friendly staff contribute positively to the overall guest experience.
One of the few areas where the hotel could improve includes maintenance and readiness of rooms, as well as ensuring that fixtures are safe for young children. Additionally, the absence of microwaves in rooms might be a drawback for families with specific needs.
In summary, Hyatt Place Washington DC/US Capitol is a family-friendly hotel that caters well to families who want a comfortable base from which to explore the city and it is particularly ideal for standard family sizes. Despite some minor inconveniences, its location, friendly staff and suitable amenities make it a commendable choice for a family visit to the capital.
3 Star
Despite its three-star rating being seen as appropriate, certain guests expected better service and amenities more in line with the usual Hyatt standards. The absence of a convenient in-house store or snack bar, along with some cleanliness issues, were noted. While the price-performance ratio is considered good by many, others feel that the hotel does not entirely match the expected standards of a Hyatt property, suggesting it may be somewhat overhyped. For its category, the hotel remains a decent and secure choice but could benefit from updates and improved maintenance to meet higher expectations.
Business
However, there are several areas where the hotel could improve. The furniture appears to be dated and business floor accessibility has been an issue. Furthermore, several guests mentioned that the USB phone chargers in the rooms were not working. Breakfast service ends relatively early at 9 AM on weekdays, which may not be ideal for all travelers. Additionally, the hotel's policy of charging a $100 security hold per night has raised some concerns.
In summary, while the Hyatt Place Washington DC/US Capitol is a business-friendly hotel with several conveniences for those traveling for work, there are several practical aspects that could be enhanced to better serve its business clientele.
Accessible
However, there are areas that need improvement. Some guests reported issues with the elevators, which were either slow or non-functional at times, making it difficult for those with mobility devices or strollers. Additionally, certain rooms and bathrooms were not fully handicap accessible as expected. Limited parking availability may also pose a challenge for guests relying on their vehicles.
Overall, while the hotel provides certain accessible features and a secure environment, there are inconsistencies that could affect the experience of guests with disabilities.
Dog Friendly
No, Hyatt Place Washington DC/US Capitol doesn't have any pool.
No, a spa isn't available at Hyatt Place Washington DC/US Capitol.
Yes, Hyatt Place Washington DC/US Capitol welcomes dogs.
No, parking facilities aren't available at Hyatt Place Washington DC/US Capitol.
Yes, Hyatt Place Washington DC/US Capitol has a gym.
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