JW Marriott Washington, DC
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Summary of reviewsSituated in the heart of Washington, DC, the JW Marriott's location is frequently celebrated as one of its top attributes. Just a short stroll from the White House and the National Mall, the hotel offers easy access to major tourist attractions, including monuments, museums and various dining spots. Guests particularly appreciate the convenience for both tourists and business travelers, noting the safety and pleasant walks to nearby venues. The beautiful views from the hotel rooms complement its centrality, making it a prime choice for exploring the capital’s historic and cultural treasures.
The cleanliness and well-maintained facilities at the JW Marriott Washington, DC are widely praised. Guests highlight the spacious and comfortable rooms with many noting the new and efficient bathroom appliances. Despite a few concerns about cleaning schedules and isolated incidents, the hotel's strong commitment to cleanliness and hygiene creates a welcoming environment.
The staff receives frequent acclaim for its excellence with the concierge team often described as fabulous and individuals like Rocky, Daniel and Umm Kulthum praised for their outstanding service. Despite a few mentions of less friendly interactions upon arrival, most guests note the courteous, professional and service-oriented nature of the staff.
The beds and bedding at the JW Marriott Washington, DC garner substantial praise for their exceptional comfort. Guests often describe the beds as very comfortable and super comfy, contributing positively to their overall stay, even though some found the bed sizes to be slightly smaller than expected.
However, not all aspects receive universal praise. The breakfast experience has mixed reviews with some guests appreciating the taste and buffet options while others find a lack of variety and quality, noting the absence of breakfast inclusion in the room rate. Room reviews are also mixed with positive comments on comfort and cleanliness tempered by concerns about room size, outdated decor and bathroom issues.
WiFi policies and parking costs are commonly noted drawbacks. Many guests express dissatisfaction with the additional charge for WiFi, especially given the hotel's high status and pricing and report slow WiFi speeds. Similarly, while valet parking service is commended, the high costs associated with parking, reaching up to $63 per day, are a frequent point of concern.
Overall, while there are areas for improvement, the JW Marriott Washington, DC offers a highly satisfactory stay with its prime location, excellent cleanliness, commendable staff and comfortable beds.
Categories
The cleanliness and well-maintained facilities at the JW Marriott Washington, DC are widely praised. Guests highlight the spacious and comfortable rooms with many noting the new and efficient bathroom appliances. Despite a few concerns about cleaning schedules and isolated incidents, the hotel's strong commitment to cleanliness and hygiene creates a welcoming environment.
The staff receives frequent acclaim for its excellence with the concierge team often described as fabulous and individuals like Rocky, Daniel and Umm Kulthum praised for their outstanding service. Despite a few mentions of less friendly interactions upon arrival, most guests note the courteous, professional and service-oriented nature of the staff.
The beds and bedding at the JW Marriott Washington, DC garner substantial praise for their exceptional comfort. Guests often describe the beds as very comfortable and super comfy, contributing positively to their overall stay, even though some found the bed sizes to be slightly smaller than expected.
However, not all aspects receive universal praise. The breakfast experience has mixed reviews with some guests appreciating the taste and buffet options while others find a lack of variety and quality, noting the absence of breakfast inclusion in the room rate. Room reviews are also mixed with positive comments on comfort and cleanliness tempered by concerns about room size, outdated decor and bathroom issues.
WiFi policies and parking costs are commonly noted drawbacks. Many guests express dissatisfaction with the additional charge for WiFi, especially given the hotel's high status and pricing and report slow WiFi speeds. Similarly, while valet parking service is commended, the high costs associated with parking, reaching up to $63 per day, are a frequent point of concern.
Overall, while there are areas for improvement, the JW Marriott Washington, DC offers a highly satisfactory stay with its prime location, excellent cleanliness, commendable staff and comfortable beds.
Hotel near Golf Courses
Positioned in a prime downtown location, this hotel is within easy reach of indoor golf simulators such as Five Iron Golf. It offers a convenient option for golf enthusiasts to refine their skills or enjoy a virtual game during their stay.
Hotel Taking Steps Towards Sustainability
This hotel has been awarded LEED Gold certification for Building Operations and Maintenance. This certification signifies the hotel's commitment to implementing sustainable operational practices and achieving high standards in energy efficiency within its infrastructure.
Hotel near Nightlife Spots
The JW Marriott features the 1331 Bar + Lounge, offering exceptional drinks and bites with a touch of DC's cocktail history. Its downtown location provides access to numerous entertainment venues.
Business Hotel
This hotel offers a combination of luxury and functionality with extensive meeting facilities, high-speed internet, and professional event services. Its proximity to the convention center and business hubs makes it a prime location.
Hotel with Parking
Located in the downtown area, this prominent hotel offers parking facilities as an essential service for guests traveling with cars, ensuring convenience in a busy part of the city.
Accessible Hotel
This hotel offers accessible guest rooms and features. While specific details on in-room amenities are not provided, Marriott properties generally adhere to ADA guidelines for accessibility in public spaces and guest rooms.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Guest Reviews
Situated in the heart of Washington, DC, the JW Marriott's location is frequently celebrated by guests as one of its top attributes. Positioned just a short stroll from the White House and the National Mall, the hotel provides easy access to the city's major tourist attractions, including monuments, museums and vibrant dining spots. The centrality of the location allows guests to walk to many of DC’s landmarks, making it an incredibly convenient base for both tourists and business travelers. Visitors have praised the proximity to various shopping venues and a variety of restaurants.
The hotel's surroundings ensure a sense of safety, even in the evenings with pleasant walks to nearby venues. The location's practicality is complemented by the beautiful views from the hotel rooms, notably towards iconic monuments. Additionally, the superb ambience and facilities, combined with clean, comfortable rooms and attentive staff, contribute to a highly satisfactory stay. Overall, the JW Marriott Washington, DC, stands out as a prime choice for those looking to explore the capital’s historic and cultural treasures.
The breakfast experience at JW Marriott Washington, DC receives mixed reviews from guests. On the positive side, many guests appreciate the breakfast's taste and praise the terrific buffet options. The atmosphere and staff are also highlighted as positive aspects, contributing to a pleasant dining experience. However, some guests find the breakfast offerings to be lacking in variety and feel that the quality could be improved. The absence of breakfast inclusion in the room rate, especially considering the price, is a common point of contention. Overall, while there are commendable elements to the breakfast, there is room for enhancement to meet the expectations of all guests.
Guests at the JW Marriott Washington, DC have shared a mixed bag of experiences regarding the hotel's rooms. On the positive side, many have found the rooms to be comfortable, clean and equipped with numerous amenities. The beds are often described as very comfortable and some rooms offer beautiful views, including sights of the Washington Monument. Guests appreciated being checked in early and enjoyed the overall convenience of the hotel's location.
However, several reviews noted that the rooms are smaller than expected, particularly when considering the price. Some found the rooms to be dark, outdated or with a humid smell. Issues with the bathroom were common, such as a lack of privacy due to the sliding barn doors and complaints about cleanliness and old towels. Additionally, there were occasional service hiccups, such as receiving the wrong type of bed or having difficulties obtaining a refund.
In summary, while comfort and cleanliness are frequently mentioned positively, the small size of the rooms and bathrooms, along with some design and maintenance issues, detracted from the overall experience for many guests.
JW Marriott Washington, DC has garnered substantial praise for its beds and bedding with numerous guests highlighting the exceptional comfort. Many reviews noted the beds as very comfortable, often described as super comfy with a few specifically appreciating the great king bed and its accompanying pillows. Consistent feedback emphasized that the bedding lives up to Marriott's high standards, reinforcing guests' overall satisfaction with their sleep experience. However, some reviews pointed out that the beds are on the smaller side with a few clarifying that what are labeled as queen beds may feel more like doubles. Despite this, the consensus is that the comfort of the beds largely enhances the quality of stay at this hotel.
The JW Marriott Washington, DC is consistently praised for its immaculate cleanliness and well-maintained facilities. Guests highlighted the spacious and comfortable rooms with many noting the new and efficient bathroom appliances. The hotel's strong commitment to cleanliness and hygiene is strongly emphasized, creating a welcoming and sanitary environment for all visitors. Despite a few concerns about cleaning schedules and isolated incidents, the overall experience remains very positive. The rooms are described as clean, quiet and comfortable, featuring impressive bed sizes and a serene atmosphere. The excellent location and cleanliness standards make it an ideal choice for travelers seeking a neat and tidy stay in Washington, DC.
Visitors of JW Marriott Washington, DC frequently highlight the excellence of the staff. The concierge team is often described as fabulous and many emphasize how helpful, pleasant and accommodating the staff generally are. Guests specifically praise individuals like Rocky and Daniel, praising their helpfulness and customer service. Housekeeping staff receives mixed feedback with some guests describing them as friendly and always greeting them, while others found them not as warm.
Despite occasional mentions of cold or unfriendly interactions upon arrival, most reviews mention courteous, professional and service-oriented staff. Instances of concern are often mitigated by other staff members stepping in to provide exceptional support. Names such as "Umm Kulthum" are highlighted for their outstanding service.
Overall, the staff at JW Marriott Washington, DC is often noted for their friendliness and exceptional service, contributing significantly to a positive guest experience, despite a few isolated incidents of less favorable interactions.
While the JW Marriott Washington, DC generally impresses with its accommodations, many guests have expressed dissatisfaction regarding the hotel's WiFi policies. Several reviews highlighted that WiFi is not included in the room rate and is an additional charge, which some find unreasonable given the hotel's high status and pricing. Non-loyalty members and those who don't book directly with the hotel are notably affected by this policy. Guests reported slow WiFi speeds, which compounded their frustration. While the hotel offers many amenities, the expectation for complimentary WiFi remains unmet for many visitors.
JW Marriott Washington, DC offers valet parking with service that guests frequently commend as excellent, even during busy periods. However, many guests express concerns regarding the cost of parking, noting that it is not included in the hotel fee and can accumulate to a substantial amount over a stay. Specific mentions highlight a daily charge of $63, which contributes to an overall impression of high parking costs at the hotel. Despite the quality service, the consistent feedback leans heavily towards the parking being considered expensive by many visitors.
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Location
The hotel's surroundings ensure a sense of safety, even in the evenings with pleasant walks to nearby venues. The location's practicality is complemented by the beautiful views from the hotel rooms, notably towards iconic monuments. Additionally, the superb ambience and facilities, combined with clean, comfortable rooms and attentive staff, contribute to a highly satisfactory stay. Overall, the JW Marriott Washington, DC, stands out as a prime choice for those looking to explore the capital’s historic and cultural treasures.
Breakfast
Rooms
However, several reviews noted that the rooms are smaller than expected, particularly when considering the price. Some found the rooms to be dark, outdated or with a humid smell. Issues with the bathroom were common, such as a lack of privacy due to the sliding barn doors and complaints about cleanliness and old towels. Additionally, there were occasional service hiccups, such as receiving the wrong type of bed or having difficulties obtaining a refund.
In summary, while comfort and cleanliness are frequently mentioned positively, the small size of the rooms and bathrooms, along with some design and maintenance issues, detracted from the overall experience for many guests.
Beds
Cleanliness
Staff
Despite occasional mentions of cold or unfriendly interactions upon arrival, most reviews mention courteous, professional and service-oriented staff. Instances of concern are often mitigated by other staff members stepping in to provide exceptional support. Names such as "Umm Kulthum" are highlighted for their outstanding service.
Overall, the staff at JW Marriott Washington, DC is often noted for their friendliness and exceptional service, contributing significantly to a positive guest experience, despite a few isolated incidents of less favorable interactions.
Wi-Fi
Parking
No, JW Marriott Washington, DC doesn't have any pool.
No, a spa isn't available at JW Marriott Washington, DC.
No, JW Marriott Washington, DC doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Washington, DC.
Yes, JW Marriott Washington, DC has a gym.
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