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Summary of reviewsThe 'Residence Inn by Marriott Washington Downtown/Convention Center' receives immense praise for its strategic location, nestled conveniently in a safe and walkable area near prominent Washington D.C. attractions such as the White House, Capitol, Smithsonian Museums and the National Mall. Its proximity to the convention center and public transport options make it an optimal choice for both leisure and business travelers. The ease of access to restaurants, stores and key tourist spots significantly enhances the guest experience.
Guests largely commend the hotel’s breakfast, describing it as wonderful, delicious and varied with the staff being notably helpful and attentive. Some areas for improvement include a greater selection of cereals, fresh fruit and hot food options, as well as better quality items. Despite occasional overcrowding issues during breakfast, the convenience and friendly service generally leave a positive impression.
The rooms at the Residence Inn are widely appreciated for their spaciousness and cleanliness. They offer a cozy, comfortable atmosphere with well-equipped kitchens, quality furnishings and modern bathrooms, ideal for families and long-term stays. The accommodations range from suites with king-sized beds to apartment-style quarters, adding to the hotel’s allure. Minor complaints about the sofa beds' comfort do not overshadow the overwhelmingly positive feedback regarding the luxurious and homely feel of the rooms.
Cleanliness is a standout feature of the hotel with guests consistently praising its impeccable maintenance and modern design. Both common areas and individual rooms are noted as spotless and up-to-date, contributing to the overall high standard of the hotel. The staff’s dedication to maintaining a clean and orderly environment further enhances the guest experience.
The staff at the Residence Inn receive high marks for their friendliness, professionalism and helpfulness. They are often described as polite, accommodating and knowledgeable, creating a welcoming and stress-free atmosphere. The front desk and housekeeping teams are particularly commended for their excellent service and commitment to guest satisfaction, despite occasional isolated issues with service consistency.
Valet parking at the hotel, while convenient, is a point of contention due to its high cost and limited availability. Some guests find the parking fees unexpectedly high and the availability insufficient, although alternative affordable options are noted nearby.
Families find the Residence Inn highly suitable for travel with children due to its spacious rooms and suites, accommodating up to five people comfortably. The facilities, such as separate sitting areas and kitchenettes, combined with the hotel's strategic and walkable location make it an excellent choice for family trips. The breakfast setup is also noted as particularly convenient for families, providing a good start to the day.
Finally, the beds are frequently highlighted for their extreme comfort and high-quality mattresses, ensuring a restful experience. While the main beds are lauded for their coziness, some guests find the sofa beds uncomfortable. Nevertheless, the overall comfort of the primary sleeping arrangements contributes positively to the guests' overall satisfaction.
In essence, the Residence Inn by Marriott Washington Downtown/Convention Center consistently delivers a positive and comfortable stay through its prime location, exceptional cleanliness, friendly and professional staff and family-friendly amenities. Show more
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Hotel with Parking
The hotel provides 24-hour valet parking with in and out privileges, offering a high level of convenience for guests who need frequent access to their vehicle during their stay in the city center.
3-Star Hotel
This Residence Inn offers suite-style accommodations with kitchenettes and complimentary breakfast, making it a practical choice for extended stays. Its proximity to the Convention Center is ideal for business travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
One-Bedroom King Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
One-Bedroom Suite with Two Queen Beds and SofaThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
King Studio with Sofa BedProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The studio features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Studio with Two Queen Beds and SofaFeaturing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and a microwave. The spacious family room features air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 3 beds.
Suite, 1 King, Sofa bed, Private Terrace viewThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Corner King, Larger Studio, King, Sofa bed, Corner King viewProviding free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The spacious quadruple room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
King Studio with Sofa Bed - Hearing AccessibleProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The studio features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
King Studio with Sofa BedOffering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and a microwave. The studio features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
King Studio with Sofa Bed - Hearing AccessibleProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. The studio features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Superior Corner King Studio Suite with Roll-in Shower - Hearing AccessibleProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. This wheelchair accessible studio features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.
Queen Studio with Sofa Bed and Adapted Tub - Mobility AccessibleFeaturing free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and a microwave. The studio has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 3 beds.
One-Bedroom King Suite with Sofa Bed - Hearing Accessible
Studio with Two Queen Beds, Sofa Bed and Tub- Mobility AccessibleThe unit has 3 beds.
Guest Reviews
8.6
Very Good
Location
The 'Residence Inn by Marriott Washington Downtown/Convention Center' enjoys widespread praise for its prime location. Guests appreciate its positioning in a safe and quiet area, ideal for families and within walking distance to major attractions such as the White House, Capitol, Smithsonian Museums and the National Mall. Public transport connections are excellent with proximity to the metro making the broader city easily accessible.
The location is described as perfect and convenient, providing easy access on foot to restaurants, stores, museums and key tourist spots. The proximity to the convention center is also noted as a significant advantage for those attending events. Guests find the rooms spacious and the hotel well-maintained, adding to the overall positive experience.
In summary, the Residence Inn offers a central, well-connected and walkable base for exploring Washington, making it an excellent choice for both leisure and business travelers.
Breakfast
The breakfast experience at the Residence Inn by Marriott Washington Downtown/Convention Center encompasses a mix of positive and negative impressions from guests. Many reviews praise the breakfast for exceeding typical continental standards with some guests describing it as wonderful, delicious and offering a variety of choices. The staff receives compliments for being helpful and attentive and some guests highlight the breakfast as a notable feature of the hotel, enhancing their overall stay.
However, there are recurring critiques regarding the limited selection of food with calls for more cereal, fresh fruit, hot food options and better quality items. The breakfast area often gets crowded, leading to issues with seating and some guests found the overall quality and variety lacking, describing it as basic or subpar. Miscommunication about breakfast timing also caused some inconvenience. While the breakfast experience can be hit or miss, many guests found it satisfactory, considering the convenient location and friendly service.
Rooms
Situated in a prime location, the Residence Inn by Marriott Washington Downtown/Convention Center is highly praised for its spacious and exceptionally clean rooms. Guests appreciate the cozy and comfortable atmosphere, which often makes them feel at home. The rooms feature well-equipped kitchens, enabling visitors to prepare their own meals conveniently. Additionally, the hotel provides generously furnished spaces with accommodations ranging from suites with king-sized beds to apartment-style quarters complete with living rooms and kitchenettes.
Reviews frequently highlight the comfortable queen-sized beds and the modern, updated bathrooms, which add to the overall luxurious feel of the rooms. The furnishings are noted to be of high quality, catering well to families, including amenities such as sofa beds and swivel HD Smart TVs. Despite minor complaints about the sofa beds' comfort, the overall feedback remains positive, emphasizing the excellent amenities and the suitability for both families and long-term stays.
Guests also mention enjoying the breakfast and the lovely bar environment offered by the hotel. Although there was a minor inconvenience regarding the additional charge for laundry services, the overall impression remains favorable due to the spacious, clean and well-appointed rooms. The Residence Inn effectively provides a comfortable and convenient stay for those visiting Washington D.C.
Beds
The beds at Residence Inn by Marriott Washington Downtown/Convention Center receive overwhelmingly positive feedback from guests. Descriptions frequently highlight the beds as being extremely comfortable with high-quality mattresses, making for a wonderful sleeping experience. Guests appreciate the spacious and clean rooms, noting that the beds are extraordinarily comfortable and soft, contributing to an excellent stay overall. However, some guests mention that the beds are quite high, which could be a challenge for those with mobility issues. While the main beds earn high praise, the sofa beds are generally criticized for being uncomfortable and even painful. Despite this, the main sleeping arrangements are consistently lauded for their comfort and coziness, ensuring a pleasant and restful stay.
Cleanliness
Nestled in the heart of Washington, Residence Inn by Marriott Washington Downtown/Convention Center has consistently garnered praise for its exceptional cleanliness. The hotel has been described as extremely clean with facilities and rooms that are both well-maintained and comfortable. Guests highlighted the modern and well-appointed design of the hotel, emphasizing its contemporary vibe.
The establishment's cleanliness extends from the common areas to the individual rooms, which are frequently noted as spotless and up to date. The staff also contributes significantly to the positive experience, regularly ensuring rooms are well-stocked and the overall environment is neat and orderly.
Many reviewers appreciated the value for money, citing the hotel's modern amenities and strategic location near tourist attractions. The combination of cleanliness, comfort and accessibility makes it a highly recommended choice for travelers. Additionally, the hotel’s size and quiet ambiance, coupled with a good breakfast selection, add to its appeal.
In summary, whether it's the impeccable cleanliness, courteous staff or the clean and spacious rooms, Residence Inn by Marriott Washington Downtown/Convention Center stands out as a superb and well-maintained accommodation option.
Staff
The Residence Inn by Marriott Washington Downtown/Convention Center consistently receives high marks for its staff from guests. Reviewers frequently highlight the friendliness, professionalism and helpfulness of the team. Guests often describe the staff as polite, accommodating and knowledgeable, making their stays pleasant and stress-free. The breakfast team is commended for being kind and cheerful and additional staff from various areas step in to assist during peak hours, ensuring smooth service delivery.
The front desk employees are noted for their excellent service and willingness to resolve issues promptly and effectively. Housekeeping and other support staff are also described as courteous and dedicated to maintaining a clean and welcoming environment.
Despite the overall positive feedback, there are occasional mentions of inconsistencies in the service with a few guests experiencing less than warm interactions at the reception. However, the majority of the reviews reflect a welcoming atmosphere created by a staff that is eager to assist and ensure guests have a great experience.
Parking
The 'Residence Inn by Marriott Washington Downtown/Convention Center' offers valet parking, which many guests found convenient. However, the cost of parking at the hotel is a point of concern with several visitors describing it as excessively high, outrageously expensive and a fortune. The cost for valet parking can range from 49 to 60 dollars per night, which some guests did not expect based on their reservation information. Availability of parking also seems to be an issue with reports of the parking being full even for paying guests. Although there are fewer parking options for visitors, some have mentioned that other more affordable alternatives are available nearby. Overall, while the valet parking adds a level of convenience, its cost and availability present significant drawbacks.
Family
Residence Inn by Marriott Washington Downtown/Convention Center is highly praised by guests traveling with children. Many reviews highlight the breakfast as very convenient for families, providing a relaxed start to the day. The hotel is lauded for its suitability for families with its spacious rooms and suites accommodating up to five people comfortably. Families appreciate the separate sitting areas and fully equipped kitchenettes that make the stay even more convenient.
Location-wise, it is considered ideal for exploring Washington on foot, being in a prime area that makes it easy to access main tourist spots. The large rooms are particularly commended, providing ample space and comfort for guests, complete with the necessary amenities for a family trip.
Overall, families have experienced a great stay at the hotel, finding it well-appointed and suitable for their needs. The combination of convenience, space and location makes it an excellent choice for those traveling with children.
No, Residence Inn by Marriott Washington Downtown/Convention Center doesn't have any pool.
No, a spa isn't available at Residence Inn by Marriott Washington Downtown/Convention Center.
Yes, Residence Inn by Marriott Washington Downtown/Convention Center welcomes dogs.
Yes, parking facilities are available at Residence Inn by Marriott Washington Downtown/Convention Center.
Yes, Residence Inn by Marriott Washington Downtown/Convention Center has a gym.