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Summary of reviewsThe Westin Washington, D.C. City Center receives high praise for its superb location, offering guests easy access to major city attractions such as the Convention Center, White House, Capitol, and National Mall. Visitors appreciate the convenience of exploring Washington, D.C. on foot, as well as the proximity to public transportation and a variety of dining and shopping options. The hotel serves as a perfect base for both leisure and business travelers, providing a blend of convenience, accessibility, and a calm ambiance.
While the breakfast experience receives mixed reviews, the commendable service provided by the staff, especially individuals like Emebet, Ney, and Situ, stands out as a positive aspect. Guests often mention the satisfying quality of the typical American breakfast, though some are concerned about the high cost and limited menu variety.
The rooms at the hotel are consistently described as spacious, clean, and conducive to relaxation, with particular emphasis on the comfort of the bedding. The Westin maintains high standards of cleanliness throughout the property, enhancing the overall guest experience. The attentive and friendly staff, mentioned by name in numerous reviews, play a significant role in creating a welcoming and supportive environment, leaving guests feeling valued and well-cared for.
The hotel's gym is well-received, noted for its modern and functional equipment, while the mandatory valet parking service is praised for its convenience and efficiency, despite some concerns over costs. Families find the hotel safe and accommodating, with thoughtful touches for children, although activity options are limited.
Comfortable bedding is frequently highlighted, with many guests claiming they experienced their best sleep at the hotel. For business travelers, The Westin is an ideal choice, praised for its proximity to key locations and excellent service. Overall, The Westin Washington, D.C. City Center is recognized for its prime location, exceptional staff, and quality amenities, making it a dependable choice for a wide range of visitors. Show more
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Hotel Taking Steps Towards Sustainability
The Westin Washington, D.C. City Center has an internal Take Care Committee accountable for environmentally sound practices. The hotel offers bikes for guest use, sources seafood sustainably, and provides vegetarian and vegan options. They also measure water and energy usage with a city-installed meter.
Business Hotel
The Westin Washington, D.C. City Center offers a prime location and comprehensive business facilities, including meeting rooms and a business center. High-speed internet and technology support are also available.
Hotel with Parking
Valet parking is provided at this hotel for $59 per night for standard vehicles. A higher rate of $69 per night applies to oversized vehicles, plus applicable taxes.
Hotel with Gym
Equipped with a fitness center for guests to use for their exercise needs.
4-Star Hotel
This hotel provides modern accommodations and excellent service. It is well-located and offers a comfortable and convenient stay for guests.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
Traditional Double, Guest room, 2 DoubleOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Traditional King, Guest room, 1 KingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
City View King, Guest room, 1 King, City viewOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Suite, Suite, 1 King, Sofa bed, Atrium viewOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
City View Double, Guest room, 2 Double, City viewOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Studio Suite, Studio Suite, Corner roomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe King, Guest room, 1 KingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Double, Guest room, 2 DoubleProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Premium Double, Guest room, 2 DoubleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 2 beds.
Premium King, Guest room, 1 KingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
King Room with Adapted Tub - Mobility AccessibleOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
King Room with Roll-in Shower - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The Westin Washington, D.C. City Center boasts a highly praised location that guests consistently describe as close to the city's key attractions. Situated conveniently near the Convention Center, White House, Capitol, and National Mall, visitors find it an ideal base for exploring Washington, D.C. Many highlights, such as museums and monuments, are within easy walking distance, allowing guests to enjoy the city's sights without the need for a car. The area offers easy access to public transportation, including the Metro and bus lines, facilitating travel to and from the airport and around the city. The neighborhood is noted not only for its centrality but also for its calm ambiance, providing a quiet retreat after a busy day of sightseeing. Guests appreciate the proximity to various dining and shopping options, making it easy to enjoy local flavors and culture. Overall, the location of the Westin is seen as perfect for both leisure and business travelers, providing a balance of convenience, accessibility, and atmosphere.
Breakfast
The breakfast experience at The Westin Washington, D.C. City Center has garnered mixed reviews from guests. Positively, many guests have praised the breakfast as great or excellent, highlighting the service and friendliness of the staff as standout aspects. Particular staff members like Emebet, Ney, and Situ have been acknowledged for their exceptional service and amiable nature, contributing to a pleasant dining experience. Some guests appreciated the breakfast as a pleasure, noting the outstanding presentation of the food and the availability of vouchers for an "American breakfast."
However, there are recurring concerns regarding the breakfast cost, with several guests expressing disappointment over its high price, especially after paying substantial room rates. The desire for a more inclusive breakfast package or a more reasonably priced meal was commonly mentioned. In addition to cost issues, some guests found the variety of options offered to be limited, suggesting room for improvement in the menu offerings. Despite the high price, the typical American breakfast is usually deemed satisfactory when considering the quality of food and service, yet the value is often questioned by those staying at the hotel.
Rooms
The rooms at The Westin Washington, D.C. City Center provide a pleasant experience characterized by spaciousness and cleanliness. Guests consistently describe the rooms as clean, with impeccable bedding ensuring a peaceful sleep. Many reviews highlight the comfort of the mattresses and the generous size of the rooms, which are equipped with ample power outlets. The overall atmosphere is often noted as quiet and conducive to relaxation. Additionally, several rooms offer modern bathrooms and well-appointed amenities. While some rooms lack microwaves and could benefit from updates, the facility remains in good condition with friendly staff that enhance the stay. Despite minor issues with room maintenance and occasional gloominess, the Westin stands out for its comfortable beds and clean, bright spaces, making it a dependable choice for travelers seeking a restful environment in the heart of Washington, D.C.
Beds
At The Westin Washington, D.C. City Center, guests frequently praise the comfort provided by the beds. Many visitors highlight their peaceful sleep, attributing it to the comfortable and spacious bedding. Terms like big, comfy, clean, and delightful consistently feature in reviews, reflecting the overall commendation of the mattresses. While there is a rare mention of discomfort or mattresses not being in optimal condition, the overwhelming sentiment revolves around positivity. Guests often describe the beds as incredible and even claim they had the most comfortable sleep ever, suggesting that the hotel prioritizes guest comfort through excellent bedding choices.
Cleanliness
The Westin Washington, D.C. City Center emerges as a beacon of cleanliness and comfort. Guests consistently laud the hotel for its immaculate rooms and well-maintained facilities, making it an ideal choice for those seeking a serene and inviting stay. The staff is often described as friendly and efficient, enhancing the overall guest experience. Rooms receive high marks for comfort, boasting features such as great showers, comfortable bedding, and excellent in-room entertainment. Located conveniently downtown, this hotel not only offers cleanliness but also proximity to key attractions, offering both convenience and a welcoming atmosphere. Though some reviews hint at occasional lapses in room presentation, the overall consensus is that the property maintains a high standard of cleanliness and is consistently inviting.
Staff
The staff at The Westin Washington, D.C. City Center have left an indelible mark on guests with their remarkable service. Reviews consistently highlight the friendliness, professionalism, and warmth exuded by the hotel's employees. Whether at breakfast, valet, or check-in, the staff demonstrate a helpful and attentive approach that enhances the overall guest experience. Specific mentions of individuals like Trevor, Chad, Peter, and Eddie underline the personalized interactions that guests appreciate. Throughout the hotel, from the doormen to the concierge, staff members are recognized for their efficiency and accommodating nature. Guests feel welcomed and supported, with dinner suggestions and informative service contributing to the positive impressions. The consistent smiles and polite demeanor of staff reinforce the hotel's commitment to excellent customer service, ensuring that every guest feels valued and well-cared for during their stay.
Gym
The gym at The Westin Washington, D.C. City Center receives positive feedback from guests who have utilized its facilities. The fitness center is recognized for being well-equipped, with clean and functional machines that cater to various workout needs. Several guests were impressed by the excellence of the gym, describing it as one of the best they have experienced, and others noted its cleanliness and effectiveness for their fitness routines. While there were minor concerns about a smell in the gym area, the general consensus is that the hotel's gym contributes positively to the overall stay, providing a nice and accommodating space for workouts.
Parking
At The Westin Washington, D.C. City Center, the parking experience largely revolves around the hotel's mandatory valet service. While there is no self-service parking available, guests have consistently praised the valet staff for their excellent service, noting their attentiveness and efficiency, particularly highlighting the convenience and ease of use. The valet service includes the benefit of unlimited in-and-out privileges, which has been appreciated by many for its flexibility. However, several reviews point out that the cost associated with parking is notably high, with many describing it as expensive or exorbitant. This high parking fee has been a common concern, though the convenience and professional service of the valet parking somewhat offset the financial drawback for some visitors.
Family
The Westin Washington, D.C. City Center offers a family-friendly environment that is especially appreciated for its unbeatable location and welcoming staff. Families will find the hotel to be very safe, providing peace of mind while enjoying the stay in D.C. The friendly staff goes out of their way to be accommodating and sweet to children, enhancing the experience for families. Although activity options for kids are limited, the hotel makes up for this with small indulgences like Haagen Daz ice cream treats, which could be a hit with both kids and teenagers. While there are wishes for expanded snack and meal options, families continue to enjoy the convenience and cleanliness of the hotel, making it a solid choice for those visiting the nearby Convention Center.
Business
The Westin Washington, D.C. City Center stands out as an ideal choice for business travelers seeking a convenient location and quality services. Its excellent suitability for business meetings and corporate travel is frequently highlighted by guests. The hotel's close proximity to the convention center and the White House adds to its appeal for those attending conferences or meetings in the nation's capital. Guests often describe their stay as very nice, despite occasional minor issues with reception friendliness. The service throughout the hotel, from the reception to room service, receives high praise, often noted as excellent. The super friendly staff contributes to a welcoming atmosphere that enhances the overall experience for business visitors.
No, The Westin Washington, D.C. City Center doesn't have any pool.
No, a spa isn't available at The Westin Washington, D.C. City Center.
Yes, The Westin Washington, D.C. City Center welcomes dogs.
Yes, parking facilities are available at The Westin Washington, D.C. City Center.
Yes, The Westin Washington, D.C. City Center has a gym.