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Summary of reviewsThe Ramada by Wyndham Watertown Thousand Islands receives positive feedback in several key categories from guests. The hotel’s location is frequently highlighted as a major advantage. Its proximity to Interstate 81, restaurants, supermarkets and shopping spots like the Salmon Run Mall makes it a convenient choice for travelers. It serves as an excellent base for exploring the Thousand Islands and surrounding areas. Guests appreciate the ample and accessible parking, the clean and quiet environment and the friendly staff, which collectively contribute to a pleasant stay.
Breakfast at the hotel is a notable highlight, often described as generous and delicious with a varied selection that includes hot and cold options. The breakfast room's brightness and the quality of the coffee enhance the overall experience. Feedback on breakfast is overwhelmingly positive with many guests finding good value for money.
While the on-site dining options are inconsistent, the presence of a lively bar adds a pleasant element to the experience. Guests often find nearby restaurants convenient for their dining needs, despite occasional disappointment when the in-house restaurant is closed.
Rooms receive mixed reviews. Cleanliness and spaciousness are praised with many finding the rooms tidy and comfortable. However, some guests note that the decor and furnishings are outdated and there are occasional issues with lighting, air conditioning and room odors. Despite these drawbacks, the friendly and attentive staff add value to the overall experience.
Cleanliness throughout the hotel is generally commended. Rooms, bathrooms and common areas are commonly described as well-maintained, although the decor and facilities appear dated. The staff helps maintain a pleasant atmosphere through their professionalism and helpfulness, significantly enhancing guest satisfaction.
The pool area receives praise for cleanliness and convenience, though some improvements could be made to furniture and access. The parking is generally ample and convenient for a variety of vehicles, contributing positively to the overall guest experience.
In terms of bedding, most guests find the beds comfortable and conducive to a good night’s sleep, though there are reports of some mattresses being less than ideal. The hotel generally offers good value for its price, particularly for business travelers and those needing close proximity to shopping and business areas.
Overall, the Ramada by Wyndham Watertown Thousand Islands delivers on several fronts, particularly in location, breakfast and service, although there are areas where updates and enhancements could significantly improve the guest experience. Show more
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Categories
Family Friendly Hotel
Ramada hotels often provide amenities suitable for families, such as spacious rooms and on-site dining. The presence of a pool adds to its appeal for families with children.
Hotel with Swimming Pool
This hotel provides a seasonal outdoor pool for guests to enjoy.
Outdoor Pool
Hotel with Parking
Being a Ramada, it likely provides sufficient parking facilities for its guests. Its location near Thousand Islands suggests it caters to tourists who often travel by car.
3-Star Hotel
Provides essential amenities for a comfortable stay. Offers on-site dining and comfortable rooms, suitable for travelers seeking convenience.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
2 Queen Beds, Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.
1 King Bed, Non-SmokingProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.
Queen Room with Bathtub - Mobility/Hearing Accessible - Non-SmokingProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.
1 King Bed, Studio Suite, Non-SmokingThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The suite provides heating. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
The Ramada by Wyndham Watertown Thousand Islands stands out for its ideal location, making it a convenient and highly accessible choice for visitors. Guests repeatedly praise its proximity to major highways, specifically Interstate 81, ensuring easy in-and-out access. The hotel is described as centrally located, close to a variety of restaurants, supermarkets and prime shopping spots such as the Salmon Run Mall.
While the property caters well to those on road trips and serves as a great overnight stop, it also proves to be a perfect base for exploring the Thousand Islands and smaller surrounding towns. Numerous reviews highlight that everything visitors need, from dining to shopping, is just a short walk or drive away.
The property's excellent location is complemented by friendly staff and solid amenities, contributing to an overall pleasant stay. Parking is ample and convenient with good nearby options for those traveling with larger vehicles or needing quick access to their cars. Despite being near major routes, the hotel maintains a clean and quiet environment, providing a restful atmosphere for guests.
In short, the Ramada by Wyndham Watertown Thousand Islands offers an optimal mix of location, accessibility and convenience, making it an excellent choice for both short and extended stays.
Breakfast
Guests of Ramada by Wyndham Watertown Thousand have frequently praised the hotel's breakfast offerings. Many found the breakfast to be more than expected, describing it as yummy, great, generous and wonderful. The variety and taste of the food seem to be a significant highlight with comments noting a hearty and varied selection. The breakfast buffet, featuring items like eggs, bacon and a pancake maker, was particularly appreciated.
Several reviews mentioned the bright and spacious breakfast room with a good selection of food to choose from, including hot and cold options such as cereals, muffins, breads, bagels, fresh fruit, real hot oatmeal and yogurt. Coffee was also highlighted as excellent, adding to the positive morning experience.
Despite a few mentions of limited choices or occasional unavailability of certain items, the overall sentiment towards the breakfast was positive with many guests labeling it as excellent, fantastic and amazing. The friendly and efficient staff further enhanced the breakfast experience, often contributing to a great start to the day.
While there were some mentions of the breakfast being just okay, mediocre or not as varied as desired, the consensus indicates that the breakfast provided good value for money, complementing the reasonably priced rooms and contributing to the overall satisfaction of the stay.
Dinner
Ramada by Wyndham Watertown Thousand offers a mixed dining experience for guests. The on-site bar is frequently praised as a great place to unwind, providing a fun atmosphere and serving as an excellent spot for an evening drink. Guests appreciate the bar as a beneficial addition to the hotel, noting its presence as a nice added touch. The bar often features entertainment, adding to the enjoyable ambiance.
However, the dining options within the hotel face inconsistency. The restaurant on the premises is often found closed, which can be disappointing for those looking to dine in without leaving the hotel. Despite this, there are several nearby dining options, including non-chain restaurants and popular spots like Olive Garden, which offer convenient alternatives.
The staff are described as very nice and calm, contributing positively to the overall experience. Although there are areas for improvement regarding the availability of food and the bar's operational hours, the hotel succeeds in providing a pleasant environment for drinks and relaxation.
Rooms
The rooms at the Ramada by Wyndham Watertown Thousand have garnered mixed reviews from guests. On the positive side, guests frequently praise the cleanliness of the rooms, describing them as clean, tidy and comfortable. The spaciousness of the rooms and their large size are also recurring highlights, making them a good choice for families or those needing extra space. Many guests found the rooms to be cozy with comfortable mattresses and a quiet environment conducive to a good night's sleep.
However, several areas need improvement. Many guests noted that the rooms and furnishings are outdated with some mentioning that the decor appears to be from the 70s. Issues such as worn furniture, scratched surfaces and stained curtains detract from the overall experience. Some rooms suffer from poor lighting and a musty smell and a few reviewers mentioned that the air conditioning units can be noisy and difficult to control.
While essential amenities like mini-refrigerators and microwaves are provided, some rooms lack modern conveniences such as Bluetooth chargers. Bathrooms received mixed assessments with a few guests reporting them as very clean, while others found them dirty or in need of renovation. The hotel’s general ambiance and facilities require updating to meet current standards, although the overall functionality and reasonable pricing were appreciated.
Despite the need for improvements, the friendly and attentive staff contributed positively to the guest experience, adding value to the stay. Overall, the hotel provides basic comfort and spacious accommodations but could benefit significantly from updates and better maintenance.
Beds
The beds at the Ramada by Wyndham Watertown Thousand have received generally favorable feedback from guests with numerous mentions of comfort and coziness. Visitors have appreciated the soft, clean linens and towels, which complement the overall comfort of the beds. Specific mentions highlight the beds as being dreamy with many guests enjoying a restful sleep thanks to the comfortable mattresses and pillows that remind them of home. The cleanliness of the beds was also noted, adding to the positive experience.
However, not all guests shared the same level of satisfaction. Some felt that the mattresses were in need of updating or replacement, mentioning issues like sagging in the middle and worn-out bedspreads. A few reviews pointed out that while some beds were extremely comfortable, others were hard and uncomfortable, indicating inconsistency in bed quality across different rooms.
Despite these occasional negatives, the recurring theme among many reviews is the comfort of the beds, making them a notable aspect of the guest experience at the hotel. The majority of the feedback leans towards the positive, suggesting that most visitors leave feeling well-rested and pleased with their accommodations.
Cleanliness
Guests have generally praised the Ramada by Wyndham Watertown Thousand for its cleanliness, often describing rooms as clean, tidy and well-organized. The staff is frequently highlighted as being friendly and helpful, aiding in maintaining a clean environment. Many reviews mention clean bathrooms and comfortable beds, contributing to a satisfactory and restful stay. The dining facilities and outdoor areas also receive commendations for their cleanliness.
However, the hotel shows its age and could benefit from updates and renovations. Some concerns include dark hallways needing painting, musty odors and occasional cigarette smells in certain areas. Further, a handful of guests noted specific issues such as hairs left in the bathroom, carpets being dirty and rooms not being cleaned or restocked efficiently. Despite these issues, the overarching sentiment remains positive regarding the cleanliness and overall comfort provided.
Staff
The staff at Ramada by Wyndham Watertown Thousand consistently garners high praise from guests, creating a welcoming and pleasant atmosphere. The front desk personnel are frequently described as amazing, helpful and friendly with many reviews specifically noting their responsiveness and excellent service. Housekeeping and other hotel staff also receive commendation for their friendliness and willingness to assist.
Guests highlight the professionalism and courteous nature of the entire hotel team, which extends from the front desk to room cleaning services and the breakfast area. Several reviews mention staff going above and beyond in their duties, demonstrating a commitment to excellent customer service. Visitors appreciate the accommodating nature of the staff with some specific mentions of standout employees who were particularly helpful and knowledgeable.
Despite one or two instances of less favorable service, the overwhelming consensus is that the staff at Ramada by Wyndham Watertown Thousand excel in their roles and contribute significantly to a positive guest experience. The friendly and professional demeanor of the staff is repeatedly emphasized, making the hotel a recommended choice for those valuing service and hospitality.
Pool
The pool facilities at Ramada by Wyndham Watertown Thousand receive mixed reviews, though positive experiences are more frequent. The outdoor pool area is often praised as being nice with poolside towels conveniently available. The pool is generally described as clean and maintained with sufficient towels provided for guests. The friendly staff contribute to a positive poolside experience and overall, the pool is deemed dependable. Guests who did use the pool found it to be perfect and fantastic, particularly for older children. However, there are mentions of areas needing improvement, such as broken pool furniture and issues with re-entering the building from the pool area. Furthermore, some guests noted that the indoor pool needed fixing or updating. Despite these concerns, several reviews highlight a nice view of the pool and mention that the pool was ready early. Overall, while there are areas for improvement, guests typically found the pool to be a pleasant and enjoyable feature of their stay.
Parking
Ramada by Wyndham Watertown Thousand offers ample parking options, featuring a large and free parking lot that accommodates various vehicle types, including semi-trucks. Guests note that the parking area is generally clean and includes plenty of spaces, making it convenient for visitors. Additionally, the lot is well plowed during winter months. Despite these positives, there are mentions of occasional issues such as the parking lot being slippery and not always enjoyable. There are also comments about the parking lot becoming full at times and causing problems. Overall, parking at this hotel is mostly convenient and sufficient for guest needs.
3 Star
Ramada by Wyndham Watertown Thousand offers good value for money and affordable accommodations. The location is convenient, being close to shopping and business areas, making it a practical choice for both shoppers and business travelers. Despite its positive aspects, the building appears to need renovation and some services are limited due to COVID-19. There's a variety in services available, though management's attitude towards guests has been noted as a drawback.
Business
Ramada by Wyndham Watertown Thousand appears to be a solid choice for business travelers. The staff is described as helpful, which contributes to a smoother experience. The location is convenient with close proximity to business areas, enhancing accessibility for professionals on the go. The hotel offers appropriate business amenities, including free wifi and a well-equipped business center where guests can download and print necessary documents.
The meeting facilities stand out with large, clean spaces that can accommodate various business events. The available meeting rooms are described as great and offer everything needed for successful meetings. Overall, this hotel seems to facilitate a productive environment for those in town for business purposes.
Yes, Ramada by Wyndham Watertown Thousand has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Watertown Thousand.
No, Ramada by Wyndham Watertown Thousand doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Watertown Thousand.
Yes, Ramada by Wyndham Watertown Thousand has a gym.