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Summary of reviewsThe Sonesta ES Suites Chicago Waukegan Gurnee receives high praise from guests for a variety of factors that contribute to an enjoyable stay. Its strategic location is highly valued, especially for attendees of Naval graduations, as it offers close proximity to the Naval Base and various conveniences such as shopping centers, dining options, and major attractions including Six Flags. This makes it a preferred choice for visitors seeking a peaceful yet accessible stay north of Chicago.
Breakfast at the hotel emerges as a standout feature, with guests appreciating the fresh and diverse options available, such as eggs, bacon, pancakes, and more. The well-organized breakfast area and attentive staff further enhance the dining experience, ensuring a satisfying start to the day.
The spacious rooms, likened to apartments, provide ample comfort and are maintained to a high level of cleanliness. The presence of full kitchens adds an element of convenience for guests, particularly families and long-term visitors. While some furniture may appear dated, the overall atmosphere remains welcoming and cozy.
Staff members receive commendation for their exceptional service, characterized by friendliness, professionalism, and a willingness to assist guests. The positive atmosphere is further supported by hotel amenities such as a maintained outdoor pool and jacuzzi, which provide a relaxing retreat for guests.
Additionally, the hotel is noted for its accommodating approach towards families and pets, with spacious suites offering the perfect setting for family gatherings. Thoughtful touches for children and attentive front desk service contribute to a family-friendly environment.
Guests generally find the beds to be very comfortable, promoting restful sleep, notwithstanding occasional mentions of firmness or sofa bed issues. Overall, the Sonesta ES Suites Chicago Waukegan Gurnee offers excellent value for its price, with many guests expressing satisfaction and a desire to return. Show more
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Hotel near Golf Courses
Situated in Waukegan, this hotel is near several golf courses including Willow Glen Golf Course (2.7 miles) and Heather Ridge Golf Course (2.3 miles).
Family Friendly Hotel
Features suite accommodations with kitchens, offering families a comfortable and convenient stay. It also includes a pool and complimentary breakfast and is near Six Flags.
Dog Friendly Hotel
Sonesta ES Suites offer suite-style accommodations with amenities like kitchens, which can be convenient when traveling with pets. Pet-friendly policies add to the appeal.
Hotel with Parking
Complimentary on-site parking is available for all hotel guests. This allows for a convenient and cost-free parking experience throughout the stay.
3-Star Hotel
The hotel provides spacious suites with kitchen facilities, ideal for extended stays. It is conveniently located near Great Lakes Naval Base and other amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Studio Suite QueenFeaturing a kitchenette, this studio also offers a flat-screen cable TV in the seating area.
Please note that the room rate is based on 4 guests. Maximum occupancy is 4 guests (see Hotel Policies).
One Bedroom Suite QueenThe suite's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food.
Two Bedroom Suite - Queen Each RoomThe suite features 2 bedrooms, 2 bathrooms and a kitchen. The suite's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
Hearing Accessible One Bedroom Suite QueenThe triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
Hearing Accessible Studio Suite QueenThe triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
Mobility Accessible One Bedroom Suite Queen BathtubThe triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
Mobility Accessible One Bedroom Suite Queen Roll-In ShowerThe triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
Mobility Accessible Studio Suite Queen BathtubThe triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
Mobility Accessible Two Bedroom Suite Two Queens BathtubThe apartment's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food.
Mobility Accessible Two Bedroom Suite Two Queens Roll-In ShowerThe apartment's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food.
Guest Reviews
8.7
Very Good
Location
Sonesta ES Suites Chicago Waukegan Gurnee boasts a highly coveted location, especially for guests attending Naval graduations, with the Naval Base just a stone's throw away. This strategic positioning offers tremendous convenience for families and friends visiting their loved ones during this special occasion. Additionally, the hotel is well-situated near various amenities including shopping centers, supermarkets, and a variety of dining options from fast food to sit-down restaurants, ensuring guests have everything they need within easy reach. The area is described as safe and quiet, providing peace of mind for those traveling. The hotel's proximity to major attractions like Six Flags and quick access from O'Hare Airport make it a well-rounded choice for visitors seeking both convenience and a serene neighborhood. Whether for the purpose of attending a graduation or exploring the area north of Chicago, the location of Sonesta ES Suites is praised for its superb accessibility and comfort.
Breakfast
The breakfast experience at the Sonesta ES Suites Chicago Waukegan Gurnee seems to be overwhelmingly positive, offering a delightful start to guests' mornings. Many guests have praised the freshness and variety of the breakfast spread, highlighting a range of options including eggs, sausage, bacon, and pancakes. The variety doesn't stop there; guests also enjoy hash browns, oatmeal with toppings, waffles, yogurt, muffins, bagels, and more. The ample fruit, cereal, toast, and diverse drink choices further contribute to a well-rounded meal.
Despite a few mentions of a desire for even more variety, the breakfast is often described as amazing, excellent, and delicious, with several guests noting it's better than most places they've stayed. The breakfast area is consistently kept clean and organized, contributing to a pleasant dining atmosphere. Additionally, the amiable and helpful staff enhance the breakfast experience through attentive service. With breakfast described as "seasoned to perfection" and "fresh and hot," it genuinely stands out as a highlight of the stay, offering a satisfying and hearty start to the day before exploring the area.
Rooms
The rooms at Sonesta ES Suites Chicago Waukegan Gurnee offer guests a comfortable and accommodating stay with a variety of amenities suited for extended visits. Guests frequently praise the spacious layouts, noting that the suites feel more like apartments with well-thought-out designs. Many appreciate the separation of bedrooms for privacy, making it ideal for families or groups. The accommodations include full kitchens, albeit with somewhat limited equipment, allowing guests to prepare meals if desired. Rooms are consistently described as clean and well-maintained, and many visitors highlight the coziness and comfort, particularly the ample space and thoughtful layout.
Although some furniture may come off as a bit dated, the overall consensus is positive, with guests enjoying a quiet and serene environment. The staff at the hotel is often commended for their friendliness and attentiveness, contributing to an overall pleasant experience. The blend of generous space, useful amenities, and reasonable pricing makes this a favorable choice for travelers looking for a home-like atmosphere while visiting the Waukegan Gurnee area.
Beds
Sonesta ES Suites Chicago Waukegan Gurnee generally offers a sleep experience that guests find quite pleasant, judging by repeated mentions of comfort. The majority of the reviewers commend the hotel for its very comfortable and cozy beds, which contribute greatly to restful nights. Soft sheets and plush pillows further enhance this comfort, creating an inviting and restful atmosphere. However, a few guests experienced issues, such as overly firm mattresses or uncomfortable sofa beds. There was also an isolated incident concerning bed cleanliness. Despite these occasional setbacks, the overall consensus is that the bedroom accommodations provide a comforting haven for travelers to relax and recharge during their stay.
Cleanliness
The Sonesta ES Suites Chicago Waukegan Gurnee largely impresses with its remarkable cleanliness, a crucial factor for any discerning traveler. Guests frequently commend the hotel for its spotless rooms and well-maintained property, contributing to a sense of safety and comfort. Many mention spacious rooms and spotless surroundings, underscoring a welcoming environment. The staff is often praised for being exceptionally friendly and helpful, further enhancing the guest experience. Though a few reviews cite cleanliness issues in particular areas and suggest that some places could use an update, the overwhelming sentiment leans towards satisfaction with the hotel's upkeep. Overall, guests find the hotel clean, comfortable, and quiet, making it a suitable choice for both short and extended stays.
Staff
The staff at Sonesta ES Suites Chicago Waukegan Gurnee consistently receive high praise for their exceptional service and friendliness. Guests frequently highlight the welcoming atmosphere created by the team, noting that staff members like Christina and Kent are particularly noteworthy for their professionalism, helpfulness, and warmth. The front desk is often described as informative and accommodating, providing guests with valuable recommendations for local dining options and directions. The staff is recognized for going above and beyond, swiftly addressing guest needs and ensuring that their stay feels like a home away from home. Across various shifts, including the front desk, breakfast service, and housekeeping, the staff are consistently characterized as cheerful, knowledgeable, and attentive, contributing to an amazing and comfortable guest experience. Whether handling check-ins or providing personal care items, the team at Sonesta ES Suites delivers service with a smile, making guests feel both welcomed and well cared for during their stay.
Pool
Sonesta ES Suites Chicago Waukegan Gurnee offers a delightful aquatic experience that guests frequently praise. The hotel features a clean and well-maintained outdoor pool and jacuzzi that have been described as refreshing and fabulous for summertime relaxation. Visitors appreciate the excellent facilities, highlighting the abundance of pool towels available, ensuring convenience and comfort. The pool area provides a pleasant environment, making it a great spot to unwind and enjoy the sun. However, some guests note that the pool's closing time could be extended to enhance the experience even further. Overall, the combination of a nice pool and hot tub contributes positively to guests' enjoyment at the hotel.
Parking
Sonesta ES Suites Chicago Waukegan Gurnee offers guests ample parking space that is conveniently located and easily accessible from the rooms. Many visitors have appreciated the safety and convenience of the parking facilities. While some reviews noted that the hotel charges a $5 daily parking fee, others mentioned enjoying free parking, highlighting a potential variance in guest experiences. Visitors looking for late departures should be aware of an extra charge, and those requiring accessibility might find the lack of handicap ramps a consideration. Overall, the parking situation at the hotel is generally manageable and provides a sense of security.
Family
Sonesta ES Suites Chicago Waukegan Gurnee offers a welcoming environment for families, especially those attending Navy graduations. The hotel is praised for its spacious suites, which feel like a cozy home away from home. Separate bedrooms provide privacy, and the inclusion of a kitchen and living area adds to the convenience, allowing families to gather comfortably and even prepare meals. It's a pet-friendly establishment, accommodating families with furry friends seamlessly. The location's proximity to activities and events, such as RTC graduations, is frequently highlighted as perfect for families, offering easy access and ample room for everyone, including kids to play. The thoughtful touch of providing children with crayons and coloring pages is a small gesture that makes a big impact, showing attention to detail in catering to younger guests. The supportive service from the front desk further enhances the overall experience, making it an ideal choice for family stays in the area.
3 Star
Sonesta ES Suites Chicago Waukegan Gurnee offers a great value for its price, providing satisfactory experiences for guests seeking a comfortable stay within a reasonable budget. Multiple reviews highlight the hotel's ability to deliver on its promises, establishing it as a reliable choice for travelers. Guests consistently mention enjoying their stays and express willingness to return, underscoring the overall positive impression the hotel leaves. The pricing is considered fair, matching the quality and experience provided, making it a commendable option for those exploring the area. Despite varied ratings, many guests agree that this establishment stands out among hotel suites in the vicinity, solidifying its position as a favored accommodation choice.
Yes, Sonesta ES Suites Chicago Waukegan Gurnee has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Sonesta ES Suites Chicago Waukegan Gurnee.
Yes, Sonesta ES Suites Chicago Waukegan Gurnee welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Chicago Waukegan Gurnee.
Yes, Sonesta ES Suites Chicago Waukegan Gurnee has a gym.