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Summary of reviewsNestled in a quiet and picturesque area, the Best Western Homestead Court Hotel provides a serene retreat with easy access to local amenities such as shops, cafes, restaurants, parks and nearby bus stops. Its convenient location is especially beneficial for golf enthusiasts and those attending local events or visiting family and friends. The hotel is often praised for its cleanliness, comfort and the friendliness of its staff, alongside a delightful breakfast offering that contributes to a restful stay.
The breakfast experience generally receives positive feedback with commendations for the fresh and varied spread, including cereals, cooked food and fruit. Although there are occasional criticisms about the hot buffet, the friendly and helpful staff usually compensate for any minor shortcomings.
Guests find the rooms clean, comfortable and well-equipped. Luxurious features such as comfortable beds, terraces and small gardens or patios are appreciated, though some furnishings appear dated and in need of modernization. Despite the occasional concern about room temperature, noise or smells, the overall sentiment remains one of satisfaction, particularly regarding the cleanliness and the adequacy of room amenities.
Cleanliness is consistently highlighted as a strong point with guests frequently mentioning the tidy and well-maintained bedrooms and communal areas. The friendly and helpful staff further enhance the experience, creating a welcoming atmosphere. Notable staff members are often praised individually for their exceptional service and accommodating nature, contributing significantly to the hotel's positive reviews.
The hotel receives high marks for its ample, free parking facilities, which guests find convenient and accessible. This feature, along with the serene location and nearby attractions, makes it ideal for families traveling with children or dogs.
While bed comfort receives mixed feedback with many finding the beds very comfortable and some noting discomfort, the overall cleanliness and supportive staff are consistently praised.
In summary, the Best Western Homestead Court Hotel offers a tranquil and comfortable stay with a welcoming atmosphere, friendly staff and convenient amenities, making it a reliable choice for both short stopovers and longer visits. Although it could benefit from some modernization, it serves well as a basic and functional accommodation. Show more
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Categories
Business Hotel
Best Western Homestead Court Hotel provides basic business facilities and services for corporate guests. Its location and amenities make it a convenient option for business travelers in the Welwyn Garden City area.
Hotel with Parking
The hotel features a spacious car park that is available free of charge on-site for guests.
3-Star Hotel
Offers comfortable accommodations and essential amenities. It provides a convenient base for exploring the surrounding area.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Room Types
Executive Studio with Double Bed - Non-SmokingRooms are 16 square metres. All Executive Studios are located on the 1st floor of our Annex building 1 flight of stairs
Mini Kitchen
Double bed
Executive Double Room with Double Bed - Non-SmokingThe twin/double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard Single Room with Single Bed - Non-SmokingProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Accessible Double Room with Double Bed - Non-SmokingThe twin/double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin/double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Accessible Twin Room - Non SmokingThe twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room provides a flat-screen TV, a wardrobe, a carpeted floor and heating. The unit has 2 beds.
Standard Double Room with Double Bed - Non-SmokingFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Standard Family RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Nestled in a quiet and picturesque area, the Best Western Homestead Court Hotel offers a serene retreat while maintaining easy access to nearby attractions. Guests consistently praised its proximity to various amenities, including shops, cafes, restaurants and parks, as well as the convenience of nearby bus stops and free parking. It's a fantastic base for golf enthusiasts heading to Brocket Hall Golf Club and is within minutes of major roads, making it ideal for stopovers or events in the area.
The peaceful atmosphere combined with quick driving distances to town centers and local businesses makes it a suitable choice for those seeking tranquility without sacrificing accessibility. Its excellent location proves especially advantageous for visitors attending events, such as the slamdunk festival and is perfectly positioned for anyone visiting family or friends in the area.
In addition to its strategic locale, the hotel earns high marks for cleanliness, comfort and the friendliness of the staff, further enhanced by a lovely breakfast offering. Whether for a simple stopover, a family visit or a special event, this hotel promises a comfortable stay in an ideal setting.
Breakfast
The breakfast experience at the Best Western Homestead Court Hotel garners mixed reviews, but overall, positive feedback prevails. Many guests praise the meal as good, nice or even exceptional, highlighting a fresh, lovely spread with a wide variety of options including cereals, cooked food and fruit. The staff receives frequent commendations for their friendliness and helpfulness, contributing to an enjoyable breakfast ambiance.
While the breakfast was described as superb by some, occasionally the hot buffet was criticized for being dry or not meeting expectations. A few guests pointed out the meal could benefit from more variety or quicker service. Despite some shortcomings, such as the occasional inadequately warm food or perceived temporary setup, the range of fresh choices and excellent staff often made up for these detractions.
In summary, the breakfast at Best Western Homestead Court Hotel tends to be well-received with its diverse offerings and friendly service, though it leaves room for slight improvements in consistency and presentation.
Rooms
Guests who stayed at the Best Western Homestead Court Hotel generally found the rooms to be clean and well-equipped. Many appreciated the comfort and spaciousness, noting features such as comfy beds, terraces and even small gardens or patios. Additional facilities like a kitchen in some rooms and good hospitality amenities also received positive mentions. Ground floor rooms and those suitable for guests with disabilities were highlighted as particularly spacious and practical.
However, several reviews pointed out that the decor and furniture could benefit from modernization with some rooms appearing dated or tired. A few guests experienced issues with room temperature, noise and odd smells. Despite these occasional downsides, the overall sentiment was one of satisfaction with cleanliness and room amenities and no major complaints were highlighted. Those looking for a comfortable stay with essential facilities will likely find this hotel meets their needs adequately.
Beds
Guests at the Best Western Homestead Court Hotel offer mixed reviews concerning their beds. Many found the beds to be very comfortable, contributing to a good night's sleep. Words like "comfortable," "clean," and "big comfy bed" frequently surfaced, highlighting positive experiences for numerous visitors. The spacious rooms and large beds also received favourable mentions. However, several guests reported negative experiences, describing the mattresses as exceptionally hard or even horrifically uncomfortable. Some noted that the beds and pillows were either too soft or emitted an unpleasant odour. In addition, there were complaints about the size of double beds, particularly in family rooms with some guests finding them too small and uncomfortable. Despite the mixed feedback on bed comfort, the staff and overall cleanliness received positive remarks from visitors.
Cleanliness
The Best Western Homestead Court Hotel receives generally positive remarks regarding its cleanliness. Guests frequently highlight the very clean bedrooms, rooms and overall hotel atmosphere. Many find the rooms to be both clean and comfortable, emphasizing the tidiness and welcome feel upon arrival. A peaceful and clean environment adds to the charm with the rooms often described as spacious and well-maintained. Staff friendliness and helpfulness also enhance the experience. While a few reviews mentioned issues such as dated facilities and occasional cleanliness concerns, the majority find the hotel to be clean, fresh and fit for purpose. Additionally, the communal areas, such as the garden and bar, contribute positively to the hotel's clean and inviting ambiance.
Staff
The reviews for the Best Western Homestead Court Hotel consistently highlight the exceptional quality of the staff. Guests frequently describe the staff as friendly, polite and extremely helpful. Receptionists and other team members are noted for their professionalism with several staff members receiving individual praise for outstanding customer service. Guests appreciate the accommodating nature of the staff, mentioning how they were granted an extra hour for check-out and room changes without hassle. The overall sentiment is one of warmth and attentiveness, creating a welcoming atmosphere for visitors. Specific team members like Pawel the waiter and Martin at reception are singled out for making the stay particularly memorable, underscoring the staff's commitment to excellent service. The sense of care and friendliness extends throughout the guest experience, contributing to positive reviews and a pleasant stay.
Parking
The Best Western Homestead Court Hotel receives enthusiastic feedback for its parking facilities. Guests appreciate the ample, free spaces available right in front of the hotel, which provide convenience and ease. The parking area is described as very easy to navigate with plenty of spots available, allowing some guests to park directly outside their rooms. The location is praised for its accessibility and the provision of free parking is a notable bonus for those staying at the hotel.
Family
The Best Western Homestead Court Hotel offers a good spot for easy travel, especially for those visiting family. Although the hotel is predominantly used for asylum seekers, its perfect location next to family and proximity to a big park just 5 minutes away make it ideal for anyone traveling with kids or dogs. Guests traveling with young children have reported stress-free experiences and the family room, which includes a double and single bed, supports family stays despite its limited space. However, there are occasional issues such as insufficient towels for a family of three and breakfast food that is sometimes not as hot as preferred. Overall, the convenience and nearby attractions provide a pleasant setting for families with children.
3 Star
The Best Western Homestead Court Hotel offers a somewhat tranquil and quiet atmosphere with few regular guests, making it a peaceful lodging option. Many guests appreciate the good-sized, clean rooms, which are equipped with essential facilities. The staff's helpfulness also stands out, contributing positively to the overall experience.
Though generally comfortable, the hotel shows signs of wear and could benefit from renovation. It has a bed and breakfast vibe, which can be charming for those seeking a simple overnight stay without luxury expectations. It serves well as a basic, functional accommodation for those who need a place to sleep for the night.
Overall, the reviews reflect mixed sentiments; while there are praises for the room size, cleanliness and staff, there is also a desire for the property to undergo updates to enhance the overall guest experience.
No, Best Western Homestead Court Hotel doesn't have any pool.
No, a spa isn't available at Best Western Homestead Court Hotel.
No, Best Western Homestead Court Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Homestead Court Hotel.
No, Best Western Homestead Court Hotel doesn't have a gym.