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Chihpen Century Hotel

Wenquan , No. 30, Longquan Road (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsChihpen Century Hotel is widely appreciated for its desirable location, nestled near the Chihpen River and surrounded by natural beauty. Guests find the setting tranquil and perfect for relaxation, with easy access to local attractions like Taitung Forest Park and Shiratama Waterfall. The hotel's proximity to dining options and landmarks makes it a favored choice for visitors seeking both serenity and convenience.

A key highlight of the hotel experience is the abundant and varied breakfast, often compared to a five-star buffet. It offers a mix of Chinese and Western dishes with plenty of vegetarian options, catering to diverse tastes and providing a satisfying meal that keeps guests content till lunchtime. While dinner receives mixed reviews due to occasional inconsistencies in ingredient freshness and menu offerings, many guests still appreciate the diverse and tasty buffet selection.

Rooms at Chihpen Century Hotel impress with their spaciousness and comfort, particularly the Japanese-style accommodations equipped with tatami mats. Guests enjoy the serene atmosphere complemented by beautiful views and in-room hot springs. Families find the accommodations suitable and well-facilitated, albeit with minor issues like humidity and the occasional need for maintenance. Cleanliness receives positive remarks, particularly in common areas, though room maintenance could benefit from closer attention to detail.

Exceptional service from the staff is a standout quality at Chihpen Century Hotel. The team is praised for their friendly and attentive demeanor, enhancing the welcoming atmosphere despite occasional language barriers. Complimentary Wi-Fi generally serves guests well, albeit with momentary stability issues in the evenings. The gym, although small, provides essential facilities for basic workout needs, though equipment maintenance could be improved.

Parking at the hotel presents some challenges due to limited spaces and narrow design, yet staff assistance helps guests manage the situation. The hotel is highly regarded for its family-friendly amenities, offering diverse activities and comfortable accommodations suited for families with children and pets. With spacious beds contributing to restful sleep, guests generally feel satisfied with the hotel’s offerings.

Overall, Chihpen Century Hotel delivers a positive experience with its scenic location, satisfying dining options, comfortable rooms, and commendable service, making it a favored destination for a relaxing and enjoyable stay.
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Categories

Hotel for Honeymoon

Located in the Zhiben Hot Springs area, this hotel features genuine Zhiben hot spring water throughout the entire property. It offers a minimalist design, comprehensive leisure facilities, and live band performances, ensuring a relaxing and enchanting stay.

Family Friendly Hotel

Chihpen Century Hotel is a family friendly hotel.

Hotel with Parking

This hotel includes parking.

EV charging stations

Hotel with EV Charging Stations

This hotel is confirmed to have an electric car charging station on site, providing a necessary amenity for guests traveling with electric vehicles.

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Standard Twin Room with Mountain View This twin room features a balcony, hot tub and electric kettle.

Suite with Garden View This suite has a balcony, minibar and bathrobes.

Deluxe Quadruple Room The spacious quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The quadruple room offers a flat-screen TV with cable channels, a safe deposit box, a sofa, a tiled floor as well as mountain views. The unit has 2 beds.

Double Room with Mountain View The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features a safe deposit box, a sofa, a tiled floor, a flat-screen TV with cable channels, as well as mountain views. The unit offers 1 bed.

Standard Twin Room with Sofa The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The twin room offers a safe deposit box, a sofa, a tiled floor, yukata, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Luxury Quadruple Room The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The quadruple room features a flat-screen TV with cable channels, a safe deposit box, a sofa, a tiled floor as well as mountain views. The unit offers 2 beds.

Exquisite Triple Room Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The triple room features air conditioning, a tea and coffee maker, a safe deposit box, yukata and a flat-screen TV with cable channels. The unit has 3 futons.

Double Room with Private Bathroom The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 futons.

King Room with Mountain View This double room provides an electric kettle and a flat-screen TV. The unit offers 1 bed.

About Chihpen Century Hotel

License: 抬頭：蜜月四季餐旅購有限公司知本金聯世紀酒店分公司 / 統編:54641426 /臺東縣旅館123號

Guest Reviews

8.2

Very Good

Location

Chihpen Century Hotel boasts a convenient and desirable location that appeals to guests seeking both relaxation and access to nearby attractions. Nestled next to the Chihpen River, the hotel offers an idyllic setting with scenic mountain views and clean air—a perfect backdrop for tranquility and leisure. The surroundings are notably serene, making it ideal for a laid-back vacation away from the city's hustle and bustle.

Though the hotel is situated on the outskirts, guests appreciated its proximity to natural landmarks like the Taitung Forest Park and the Zhihben Forest Recreation Area. Within walking distance are Shiratama Waterfall and the charming Chihome Hanami park. Despite being a bit removed from the city center, reaching popular sites and restaurants is convenient, and a wide array of dining options are available nearby. A welcoming reception and attentive staff contribute to the pleasant atmosphere, providing helpful guidance upon arrival.

While the locale is somewhat remote, guests enjoy simple relaxation and leisure, enhanced by spacious rooms with lovely outdoor scenery. A riverside path across the street invites guests for peaceful walks, and a Seven-Eleven nearby ensures access to snacks and drinks with ease. Despite the absence of numerous shops, the hotel's advantageous position makes it a strong choice for those looking to immerse themselves in the area's natural beauty.

Breakfast

Chihpen Century Hotel serves a breakfast that receives considerable acclaim from guests for its variety and quality. The breakfast experience is often described as rich, abundant, and hearty, resembling the lavish spread of a five-star hotel buffet. A wide selection of options caters to both Chinese and Western tastes, including numerous vegetarian choices, ensuring that there is something for everyone. Many guests praise the delicious and thoughtfully prepared dishes that make for a filling meal, often leaving them satisfied until lunchtime.

Although the breakfast generally receives high marks, there are occasional concerns about the freshness and temperature of certain items, as well as some instances of slow replenishment in the busy buffet area. Nonetheless, the friendly staff and overall breakfast experience seem to outweigh any occasional shortcomings. Whether enjoying a variety of hot dishes or freshly fried eggs, guests consistently express satisfaction with the generous offerings available at breakfast, making it a notable highlight of their stay at the hotel.

Dinner

Chihpen Century Hotel leaves guests with a mixed impression when it comes to dining, particularly during dinner. Numerous guests appreciated the dinner buffet, describing it as abundant with a diverse selection of options including dishes like grilled beef, seafood platters, sushi, and shabu-shabu, which were notably luxurious and tasty. The presence of live performances during dinner added a delightful atmosphere to the dining experience.

However, some guests noted that dinner offerings could be improved, as the variety and freshness of ingredients varied. There were mentions of the meals being served as a set menu at times, which disappointed some diners accustomed to the advertised buffet. Despite these inconsistencies, many found both breakfast and dinner to be delicious and thoughtfully prepared, highlighting the quality of the breakfast buffet as well.

Overall, while Chihpen Century Hotel succeeds in impressing many with its dinner and breakfast spread, improvements in consistency and freshness could enhance the overall dining experience.

Rooms

Chihpen Century Hotel impresses its guests with spacious, comfortable rooms that often go above expectations. Visitors frequently commend the hotel for providing generously sized accommodations, with large and cozy beds that contribute to a restful night’s sleep. The Japanese-style rooms, distinguished by their tatami mats, offer a unique and relaxing experience, complemented by beautiful views that enhance the atmosphere. Most rooms are praised for their cleanliness, being tidy and well-maintained, ensuring a pleasant stay.

While some rooms show a bit of age, they still manage to deliver a comfortable experience. The presence of in-room hot springs is a highlight for many, allowing guests a tranquil soak within the privacy of their accommodations. Guests also appreciate thoughtful room designs and soundproofing, which contribute to a serene environment. Families find the rooms particularly suitable, with sufficient space and facilities to accommodate all members comfortably.

However, a few guests did note minor issues such as humidity and occasional mold, which detract slightly from the otherwise commendable experience. The bathrooms sometimes appear in need of maintenance, with small bathtubs and older fixtures being pointed out. Despite this, the overall comfort and quality of the rooms, along with the friendly service, provide a welcoming aspect to each guest’s stay at Chihpen Century Hotel.

Beds

The beds at Chihpen Century Hotel are noted for their exceptional size, with many guests commenting on the spaciousness, describing them as larger-than-typical king-size beds. These massive beds offer ample space which guests find particularly comfortable, especially for families with children. The beds are generally considered very comfortable, with several guests mentioning the comfort of the pillows as well, although some found them excessively soft.

The accommodations also come equipped with thoughtful amenities such as a refrigerator, a safe, and complimentary snacks and drinks, all set within spacious, tidily maintained rooms. While some guests expressed concerns about the softness of certain mattresses, the overall consensus highlights the comfortable sleeping experience these beds provide. Despite a few mentioning issues like uneven or damp mattresses, and the lack of mosquito nets, the prevailing sentiment among reviewers is the comfort and size of the bedding contribute significantly to their enjoyable stay at the hotel.

Cleanliness

Chihpen Century Hotel offers a mixed experience when it comes to cleanliness, but several aspects stand out positively. Many reviews highlight the clean and comfortable environment, particularly praising the spaciousness and tidiness of the lobby and rooms. Guests appreciate the clean and elegant styling throughout the hotel, making it a pleasant place to relax. The bedding is often described as very comfortable, contributing to a restful night's sleep.

Despite the welcoming atmosphere and good location, some reviews indicate areas needing improvement, especially concerning room cleanliness. Issues like dust in corners, bathroom water stains, and improperly washed shower glass are mentioned, suggesting that room maintenance could be more thorough. Although the hotel provides a kitchen restaurant that is generally clean, some reviews point out occasional lapses, such as dirty plates in the buffet and visible stains.

While the hotel's facilities receive positive remarks for cleanliness and maintenance, the cleaning might require more consistent attention in certain areas like guest rooms and shared spaces, including the basement parking lot and dining plates. Staff responsiveness regarding cleanliness issues is seen as helpful, showing a willingness to address concerns.

In conclusion, Chihpen Century Hotel offers a generally clean and comfortable stay with some minor issues related to room maintenance that could improve with more attention to detail. The combination of friendly staff and a clean environment makes it a desirable destination for guests seeking an overall pleasant experience.

Staff

The Chihpen Century Hotel is a standout destination for those who value exceptional service during their stay. The staff members consistently receive praise for their friendly, warm, and attentive demeanor. From the moment guests arrive, they are greeted with enthusiasm and politeness, creating an inviting atmosphere. The hotel personnel excel in service delivery across all areas, from the entrance and dining facilities to the front desk and beyond. Many guests highlight the proactive and helpful approach of the staff, with issues being quickly resolved, and numerous recommendations provided for local attractions and dining options. Notably, the shuttle service and general customer service are frequently commended for their efficiency and thoughtfulness. While there are some language barriers with English, the sincere and family-like approach of the team more than compensates, ensuring that visitors feel welcomed and well cared for throughout their stay. This hotel provides an overall great experience, making it an ideal choice for domestic travel and leisurely vacations.

Wi-Fi

Chihpen Century Hotel offers complimentary Wi-Fi, ensuring guests stay connected, with some guests noting fast and smooth internet experiences. YouTube access directly on the TV adds an extra layer of convenience for entertainment. However, some visitors have encountered issues with Wi-Fi stability, such as disconnections and slow speeds, particularly in the evening. In some cases, troubles with connecting to the network or television signal interruptions were reported. Despite these occasional hiccups, the overall facilities and attentive staff attitude contribute positively to the guest experience at the hotel.

Gym

Chihpen Century Hotel offers a gym that is part of its extensive array of recreational facilities. While some guests appreciate the presence of fitness rooms equipped with varied machinery, there is general consensus that the gym's space feels quite small and can be cramped, especially when equipment is in use. Despite the compact size, the gym is considered sufficient for general training needs. However, there have been noted issues with maintenance, with some equipment reportedly broken or under repair. Overall, while the gym may not stand out for its breadth of space or comprehensive array of equipment, it provides a basic setup for those seeking a workout during their stay.

Parking

Chihpen Century Hotel offers a range of amenities, including free bike rentals, but it appears that parking can be a mixed experience for guests. Many reviews highlight the convenience of available parking, noting that there is an underground parking area that connects easily to guest room floors, albeit without key card protection. Despite this, the facility faces challenges, particularly on busier days, with guests often finding that parking spaces fill up quickly. The parking lot is described as narrow and old, with a particularly steep slope that might be difficult for vehicles with a lower chassis. The underground parking can be stuffy and hot.

On a positive note, the staff receives praise for their excellent service, offering guidance and assistance to guests. A particular highlight is the friendly parking attendant who aids in navigating the challenging parking situation. Those arriving late might need to seek parking elsewhere, as available spaces can quickly become scarce, especially indoors. Even though the hotel is adjacent to a larger public parking lot, this too might not suffice during peak times. Overall, guests find the parking situation to be a bit of a challenge, but with attentive staff, the experience is manageable.

Family

Chihpen Century Hotel is recognized as a prime destination for families traveling with children, offering a wide array of activities and amenities designed to keep the young ones entertained and engaged. The children's playroom stands out due to its cleanliness and organization, allowing kids to safely enjoy themselves and burn off energy. Guests appreciate the thoughtful design of Japanese-style beds which facilitate comfortable family sleeping arrangements.

The hotel excels in providing diverse activities suitable for all ages, such as DIY crafts, archery, and holiday-themed events. These experiences are well-scheduled, ensuring families can partake in numerous engaging events throughout their stay. During festive seasons, their hospitality is further highlighted by special activities like Santa Claus giving candies and posing for photos with each child.

This accommodation is equipped with excellent amenities that include spacious family rooms, complete with baby supplies and high cost-performance ratios. Guests note the thoughtful rental services for items like sterilizers, ensuring ease for families with young children. Additionally, the hotel’s pet-friendly policies allow guests to bring along their furry companions, complemented by a clean, independent pet boarding area.

Overall, the Chihpen Century Hotel is celebrated not only for its child-friendly activities but also for its overall comfort, including pleasant hot springs and well-regarded service. Families comment positively on the welcoming staff, who are notably patient and accommodating, making it a top choice for visiting Taitung.

5 Star

Chihpen Century Hotel is a mixed bag when it comes to delivering a five-star experience. While some reviews highlight the stellar customer service, emphasizing respect, warmth, and politeness from the staff, others express disappointment with the overall five-star claim. Guests particularly praise the breakfast, describing it as up to five-star standards, and mention a pleasant experience with the rooftop open-air hot spring and quality of employee training. However, criticisms are directed at the cleanliness and food quality, which some deem unworthy of a five-star rating. Issues like standard room facilities and an unsatisfactory dining experience have led some to believe that the hotel doesn't quite meet the expectations of a luxury five-star accommodation. Despite boasting a five-star environment and amenities like underground parking, the overall impression leans towards a blend of four-star experiences rather than the advertised five-star luxury.

Romantic

Chihpen Century Hotel offers a romantic escape, highlighted by the private in-room hot spring experience that guests find exceptionally relaxing. The rooms feature a private hot spring tub paired with a large balcony, creating a comfortable and intimate setting perfect for unwinding. Thoughtful touches such as folded towel swans shaped like hearts add to the romance of the stay. The hotel's rooftop hot spring bath provides a captivating atmosphere, where soaking under the stars becomes a poetic experience cherished by guests. For those considering a hot spring retreat, Chihpen Century Hotel remains a favored choice, promising tranquility and a memorable romantic ambiance.

No, Chihpen Century Hotel doesn't have any pool.

No, a spa isn't available at Chihpen Century Hotel.

No, Chihpen Century Hotel doesn't allow dogs.

Yes, parking facilities are available at Chihpen Century Hotel.

Yes, Chihpen Century Hotel has a gym.

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