Wenquan22.69258000,
121.01849600,
No. 30-2, Lung-chuan Road, Wen-chung Village(Show on Map)
7.0
Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoya Hotel has received significant praise for its prime location, which offers exceptional views and convenience for guests. With balconies providing stunning riverside mountain scenery, the hotel's geographical setting is highlighted as both relaxing and picturesque. The spacious rooms with large balconies allow guests to fully enjoy the beautiful surroundings, despite some mentions of outdated equipment.
Regarding breakfast, the hotel does not offer a breakfast service, which has led to some disappointment among guests. Those who did manage to get breakfast found it to be simple and typically consisting of Chinese congee and side dishes. Issues with meal vouchers and additional fees further add to the inconvenience.
The rooms at Hoya Hotel are often described as spacious and comfortable with particular praise for the bathtubs and the zen-like atmosphere of the Japanese-style family rooms. Cleanliness in the rooms is generally satisfactory and the rooms come equipped with necessary amenities which enhance the guest experience. However, signs of aging in the facilities, such as rust, limescale and dim lighting have been reported and some rooms have been noted to have a moldy smell. Despite these drawbacks, the overall spaciousness and hot springs in the rooms compensate to a large degree.
Cleanliness at the hotel is generally well-maintained with many guests praising the tidiness and smoke-free environment. The bed's cleanliness and comfort frequently receive positive remarks. However, there have been issues regarding cleanliness in certain areas such as the elevators, parking lot and some rooms showing dust and mold.
The staff at Hoya Hotel are frequently highlighted for their attentiveness and friendliness. Guests appreciate the prompt, tailored service and the welcoming demeanor of the front-desk staff. Proactive communication and thorough explanations about amenities ensure a pleasant stay, complemented by a clean and well-maintained hot spring pool.
Parking at the hotel is convenient with an underground parking lot available for guests. However, sharing with a neighboring hotel makes the space small and sometimes crowded. The basement corridor's narrow design, dim lighting and overall hot conditions present challenges that need addressing.
Overall, Hoya Hotel offers a comfortable stay with its exceptional location, spacious rooms and commendable staff service, while there are some areas that could benefit from improvement especially with regard to breakfast provisions, facility maintenance and parking conditions. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel offers free parking on site. It is located in the Jhihben hot spring area.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Deluxe Double Room with BalconyThe spacious double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Double or Twin RoomThe spacious double room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Deluxe Triple RoomThe spacious triple room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Deluxe Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.
Japanese-Style Quadruple RoomThe spacious quadruple room offers air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds and 2 futons.
About Hoya Hotel
License: 076
Guest Reviews
7.0
Good
Location
Hoya Hotel offers a prime location that guests repeatedly praise for its exceptional views and convenience. The hotel boasts an unbeatable view facing the riverbank with balconies that provide stunning riverside mountain scenery. The mountain views are repeatedly highlighted as quite nice and add to the location's charm.
Guests find the geographical setting convenient, contributing to its well-located status. The atmosphere is described as relaxing and the hotel's proximity to the stream enhances its scenic beauty. Spacious rooms with large balconies further allow guests to enjoy the beautiful surroundings. Despite some comments about outdated equipment, the overall sentiment emphasizes the excellent location and picturesque views.
Breakfast
Guests at Hoya Hotel seem to share a consensus regarding breakfast - or rather, the lack thereof. The hotel does not provide a breakfast service, which several reviewers pointed out. This unavailability has led to some disappointment, as guests noted the absence of breakfast when inquiring at the front desk. For those who did manage to get breakfast, it typically consisted of Chinese congee and some side dishes, keeping the offerings simple rather than varied. Additionally, obtaining breakfast appears to involve issues with meal vouchers and may require an additional fee, adding to the inconvenience. Overall, while the provision of breakfast is missed, some effort is made to cater to those who seek a basic morning meal.
Rooms
Hoya Hotel's rooms have garnered positive remarks for their spaciousness with multiple guests noting the ample space available. Several reviews highlight the convenience and comfort provided by the bathtubs, particularly for enjoying hot springs. The hotel's Japanese-style family rooms are praised for their Zen-like atmosphere and suitability for families, including those with children. The four-person rooms can comfortably accommodate guests with the available four beds.
In terms of cleanliness, guests generally find the rooms satisfactory with consistent mentions of clean environments. Additionally, the rooms come equipped with all the necessary amenities, enhancing the overall guest experience.
However, some areas need improvement. While the rooms feature great views and relaxing bathtubs, the facilities show signs of aging. Issues such as rust in the toilet, limescale in the bathroom, outdated air conditioning and dim lighting have been reported. Moreover, the bathroom's shower area tends to get wet easily due to a mere curtain separating it and some rooms have been noted to have a strong moldy smell. Despite these drawbacks, the generous space and soothing hot springs make up for the areas where the rooms fall short.
Cleanliness
Hoya Hotel offers a generally clean and comfortable stay with many guests praising the well-maintained cleanliness of the rooms. The bed often receives positive remarks for being very clean and comfortable and several reviews highlight the tidiness and smoke-free environment of the rooms. The bathrooms also garner good feedback, particularly concerning their suitability for soaking, owing to clean and effective water flow.
However, there are areas where the hotel could improve. Some guests noted issues with cleanliness in the elevators from the parking lot, the underground parking lot itself and certain rooms where dust, spider webs and signs of mold were observed. Specific instances included dirty blankets, unclean bathtubs and hair around the bathroom.
Despite these sporadic issues, the overall accommodation remains clean and tidy, meeting many guests' expectations for a comfortable stay. The hotel appears to be an option worth considering, provided one keeps in mind occasional areas needing attention.
Staff
Hoya Hotel boasts an impressively attentive and friendly staff, as echoed across various guest reviews. Visitors frequently highlight the prompt and tailored service that meets individual needs, creating a highly personalized experience. The front desk staff, in particular, receive ample praise for their enthusiastic and polite demeanor, ensuring guests feel welcome from the moment they step in. Their proactive communication, such as notifying guests about breakfast availability in advance, further enhances the customer service experience. Whether it's the courteous midnight shift or the gentle and friendly voices of the team, the overall service attitude contributes significantly to a pleasant stay. The added touch of smiles and thorough explanations at the reception ensures guests not only feel well-accommodated but also informs them about amenities like the hot spring pool, maintaining its cleanliness and appeal.
Parking
Hoya Hotel offers parking spaces for guests with an underground parking lot on B2 that provides a convenient option for drivers. However, it is shared with a neighboring hotel, which can make it small and crowded at times. Some reviewers mentioned that the basement corridor is narrow and the lighting uses plugged-in yellow bulbs. Additionally, the parking lot can be super hot, uneven and difficult to drive in, indicating that there could be room for improvement in its design and maintenance.
No, Hoya Hotel doesn't have any pool.
No, a spa isn't available at Hoya Hotel.
No, Hoya Hotel doesn't allow dogs.
Yes, parking facilities are available at Hoya Hotel.