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Summary of reviewsibis Budget Wentworthville is valued for its strategic location, providing convenient access to major roads such as the M4 motorway and Cumberland Highway. It is an ideal choice for travelers attending events, work or medical appointments, being close to Sydney Olympic Park and Westmead Hospital. The proximity to supermarkets, restaurants and fast-food options, coupled with the availability of ample free parking, enhances its convenience, especially for those traveling by car. Despite its location near busy roads, the rooms are well insulated, offering a surprisingly quiet stay. Its affordability and practical amenities like a shared kitchen and in-room provisions further add to its appeal for budget-conscious travelers seeking convenience and comfort.
The breakfast experience is a mix of positives and negatives. Guests appreciate the friendly and helpful staff, describing the continental breakfast as good value. However, the limited selection, inconvenient timing and the quality of some items like coffee and toast require improvement to enhance the overall breakfast experience.
In terms of room quality, while basic, the rooms meet essential needs and are often praised for cleanliness. They offer adequate space compared to European ibis hotels, delivering good value for money. However, some guests find the rooms small and cramped with dated decor and occasional maintenance issues. Despite these drawbacks, the hotel provides functional accommodations suitable for short stays.
Cleanliness at ibis Budget Wentworthville receives mixed reviews. While many guests highlight the cleanliness and tidiness of the rooms, significant concerns arise from others about dirty floors, unclean bathrooms and the general dingy environment. Efforts by the staff to maintain cleanliness are appreciated, though inconsistencies need addressing to improve the overall guest experience.
The staff generally receive positive feedback for their friendliness, politeness and helpfulness. Reception staff stand out for their efficiency and willingness to assist, enhancing the guest experience. A few negative experiences do exist, but the dominant sentiment is one of dedicated and courteous service.
The wifi service is described as good and accessible, though some guests experience frequent dropouts and slow speeds, particularly when streaming. Complimentary wifi is limited to the lobby area, which can be a hindrance for those needing consistent internet access throughout their stay.
Parking is largely commended for its convenience and ample free spaces, aiding a comfortable and hassle-free experience despite some issues with cleanliness and noise in the parking area.
The hotel provides a family-friendly environment, especially appreciated by those with young children. While room sizes and bunk bed suitability for toddlers can be a challenge, the hotel remains a convenient base for short family stays.
The beds receive mixed reviews with many guests finding them comfortable and clean. Some, however, face issues with hardness, softness or structural problems like springs poking through. Nonetheless, the general consensus leans towards a positive experience with the beds.
For accessibility, the hotel is considered very friendly with accessible highways, an easy access driveway and wheelchair-friendly facilities. Despite the absence of a lift and limited public transport, the hotel largely meets the needs of guests with disabilities, offering an overall positive experience, though improvements like ADA-accessible bathrooms are suggested.
Overall, ibis Budget Wentworthville offers great value for money with convenient location, friendly staff and essential amenities, making it a practical choice for budget travelers, short family stays and those requiring accessibility features. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
King RoomThe double room offers air conditioning and a seating area, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Queen Room with a Bunk BedThe triple room offers air conditioning and a seating area, as well as a private bathroom featuring a walk-in shower. The triple room provides an electric kettle, parquet floors, heating, as well as a flat-screen TV. The unit offers 2 beds.
Queen RoomThe double room features air conditioning and a seating area, as well as a private bathroom boasting a walk-in shower. The double room has a flat-screen TV, an electric kettle, parquet floors, as well as heating. The unit has 1 bed.
Triple RoomThe triple room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower. The triple room offers an electric kettle, parquet floors, heating, as well as a flat-screen TV. The unit has 3 beds.
Guest Reviews
6.4
Rated
Location
Located in a strategic spot, ibis Budget Wentworthville offers a convenient stay for guests with a range of needs. The hotel benefits from its proximity to the M4 motorway, Cumberland Highway and major venues including Sydney Olympic Park and Westmead Hospital, making it an ideal choice for those traveling to events, work or medical appointments. Shopping and dining are easily accessible with supermarkets, restaurants and fast-food options within walking distance, adding to the convenience factor.
Although the hotel is not centrally located in the CBD, it is a short drive from Parramatta, providing easy access to a wider range of services and attractions. The location is particularly suitable for those with a car, offering plenty of free parking and straightforward entry and exit. Despite its position near busy roads, guests have noted that the rooms are well insulated from noise, offering a surprisingly quiet stay.
The affordability of the hotel adds to its appeal, making it a great value-for-money option. The shared kitchen area with vending machines, along with in-room provisions like free towels, shower gel and tea and coffee sets, contribute to a comfortable and pleasant stay. The ease of booking, friendly staff and smooth check-in process further enhance the overall guest experience, making ibis Budget Wentworthville a practical choice for budget-conscious travelers seeking convenience and comfort.
Breakfast
The breakfast experience at ibis Budget Wentworthville has been a mixed bag according to guest reviews. Many appreciated the continental breakfast, describing it as good, delicious and a great value for an affordable price. Guests particularly noted the helpful and pleasant staff with some commending the exceptional service that went above and beyond, such as allowing phone charging during breakfast time.
However, there were consistent remarks about the limited options available, often restricted to cereal and toast. Some guests felt that the breakfast selection was a bit small and lacked low-carb options. The coffee, often described as instant, did not meet some guests' expectations either. Additionally, those with early appointments found the breakfast availability inconvenient as it didn't start until 8am. There were also comments about overpriced offerings and dissatisfaction with the quality of some items like soggy toasties.
In summary, while the breakfast at ibis Budget Wentworthville offers good value and is appreciated by some for its simplicity and service, others found the choices limited and timings inconvenient, suggesting there's room for improvement in the overall breakfast experience.
Rooms
Many travelers who have stayed at ibis Budget Wentworthville provide insights into their experiences. Highlighting the positive aspects, guests often note that the rooms, while basic, meet essential needs, maintaining cleanliness and functionality. Some rooms are described as larger than those found in European ibis hotels, providing adequate space to move around comfortably. Cleanliness is a consistent praise, as rooms are typically well-maintained and free from smoking, offering a quiet retreat free from urban distractions. For budget travelers, the value is often pinpointed as a positive with room rates reflecting affordable accommodations.
However, many reviews also point out that the rooms are generally very small and cramped, making longer stays less ideal. The size issue extends to the bathrooms, which are often cited as too tiny and hard to maneuver in. Some guests find the decor dated and worn, indicating a need for refreshing and renovation. Noise can be an issue due to thin walls and proximity to outside disturbances.
Complaints also arise about inadequate cleaning and occasional unpleasant smells, both in the rooms and corridors. Issues such as dirty floors, maintenance problems and the presence of insects have also been mentioned. Despite these negatives, for short stays and those looking for budget accommodations without frills, ibis Budget Wentworthville seems to deliver satisfactory service as per its price point. The stay is functional with basic yet sufficient amenities, ensuring fundamental needs are met for travelers.
Beds
Guests of ibis Budget Wentworthville have diverse opinions on the beds provided by the hotel. The majority of feedback highlights the comfort with many describing the beds as comfortable, extremely comfortable and even super comfy. Reviewers frequently noted that the beds were clean and well-kept, contributing to a pleasant stay. Some guests appreciated the cleanliness and the neat arrangements, describing the bedding as both clean and tidy.
However, not all feedback is uniformly positive. A noticeable number of reviews mention issues such as the beds being too hard, too soft or lumpy. Some highlighted discomfort due to springs poking through or beds not being properly made. Several guests noted specific flaws like beds on wheels not staying in place or the mattress sliding off the base. There were also remarks about the pillows with some finding them too flat or too thick and uncomfortable.
Despite these mixed experiences, the general consensus leans towards an overall comfortable stay with many guests satisfied with the comfort and cleanliness of their beds at ibis Budget Wentworthville.
Cleanliness
'ibis Budget Wentworthville' receives mixed feedback regarding its cleanliness with several positive remarks highlighting the cleanliness of the rooms. The room cleanliness is praised with mentions of rooms being very clean, tidy and well-maintained on multiple occasions. Comfy, clean beds and neat rooms are also appreciated by guests. Some visitors emphasize that the property, in general, maintains a clean and economical standard with cleanliness recognized by the staff efforts.
However, there are significant concerns. Many guests report dirty floors, unclean bathrooms and an overall dingy and musty environment. Issues like mould in bathrooms, peeling paint, dated furniture and unpleasant odors are frequently mentioned. There are also recurring complaints about cockroaches, ants and bugs, coupled with unsanitary conditions like hair on floors and bloodstains on blinds. Hallway carpets and external areas show signs of wear and dirt, contributing to a less than ideal cleanliness impression.
The disparity in the feedback suggests that while some rooms meet cleanliness expectations, there are inconsistencies and areas requiring attention to enhance the overall guest experience.
Staff
The staff at ibis Budget Wentworthville have garnered mixed feedback from guests, though the majority of the reviews highlight positive experiences. Many guests found the staff to be friendly, polite and incredibly helpful. Specific praise was given to the front desk and reception staff who were frequently described as accommodating, efficient and welcoming. Several reviews mentioned that the staff went out of their way to assist, providing excellent customer service and making the check-in process seamless. There were also notable mentions of staff being courteous with some guests appreciating the extra mile taken to ensure their comfort, such as helping with luggage despite the absence of an elevator.
A few guests did report negative experiences, pointing out instances of rudeness and unprofessional behavior. Some reviews also noted that the front desk service could be inconsistent with occasional lapses in friendliness and attentiveness. Despite these outliers, the predominant sentiment suggests that the staff at ibis Budget Wentworthville are a dedicated and friendly team, contributing positively to the overall guest experience.
Wi-Fi
The wifi experience at ibis Budget Wentworthville receives mixed feedback from guests. Many found the wifi to be good and easily accessible with some describing it as really good and fine. However, there were several comments about the connection dropping out frequently and not being fast enough. Some guests mentioned experiencing issues with the wifi kicking off after a short time, particularly when streaming. Additionally, there were complaints about the wifi being very weak and even horrible at times. It's noted that complimentary wifi is only available in the lobby area, indicating a potential limitation for guests needing consistent internet access throughout their stay.
Parking
The parking situation at 'ibis Budget Wentworthville' received generally positive feedback from guests with many highlighting the convenience of having ample and free parking spaces. The ease of access to the highway and the hotel's car park was noted as an advantage, making it a relief for travelers. Guests appreciated the availability of plenty of car spaces and off-street parking, which made their stay more convenient. Despite some mentions of limited availability and tight parking spots, the overall sentiment was favorable with free parking being a significant plus. There were some concerns about the cleanliness and the occasional noise in the parking area and issues with the misuse of disabled parking spots. However, for most, the parking facilities were adequate and contributed to a more comfortable and hassle-free experience.
Family
ibis Budget Wentworthville is recognized for its family-friendly environment, providing a welcoming atmosphere for families attending reunions or gatherings. Many families, including those with young children, have appreciated the kind staff and the convenience of its location. While the rooms may be compact and the bunk beds not always suitable for toddlers, kids have generally enjoyed their stay. The hotel adopts family-friendly policies but some reviews suggest that larger rooms or more spacious accommodations better suited for families with multiple members could enhance the experience. Overall, ibis Budget Wentworthville serves as a convenient base for short family stays, keeping in mind that the room size and bathroom facilities might be on the smaller side.
Accessible
The ibis Budget Wentworthville hotel offers several features that cater to guests with disabilities. High praise is given to the accessible highway nearby and the easy access driveway, which simplifies arrival. Guests find the check-in process to be straightforward and the accessibility is enhanced by an available car space and wheelchair-friendly facilities. Despite lacking a lift and nearby public transport, the hotel is regarded as very disability friendly. However, some concerns include the need for ADA-accessible bathrooms and the absence of hand soap. The proximity to highways and an old saggy bed were also noted as potential drawbacks. Nonetheless, the accessible arrangements and privacy afford a largely positive experience for those with accessibility needs.
No, ibis Budget Wentworthville doesn't have any pool.
No, a spa isn't available at ibis Budget Wentworthville.
No, ibis Budget Wentworthville doesn't allow dogs.
Yes, parking facilities are available at ibis Budget Wentworthville.
No, ibis Budget Wentworthville doesn't have a gym.