A-ROSA Gothisches Haus Wernigerode

Wernigerode, Marktplatz 251.833177,10.784165(Show on Map)

8.9

Excellent

+5 Photos

+ 3 Photos3

Checkin - Checkout datesFri, 16 Oct - Sat, 17 Oct16 Oct - 17 Oct

Info

Summary of reviews

Summarized by AI

The A-ROSA Gothisches Haus Wernigerode is a highly recommended hotel located in the heart of Wernigerode's historic city center. Guests rave about the hotel's perfect location, which is ideal for exploring the city's main attractions and Christmas market. The breakfast buffet is plentiful and offers a wide variety of choices with a focus on regional products and vegetarian options available upon request. The hotel's restaurant is outstanding with sensational food and exceptional dining options. The rooms are cozy and clean with comfortable beds and good quality amenities provided. The hotel prioritizes cleanliness with spotless rooms and bathrooms and a well-maintained wellness area. The staff is incredibly dedicated and welcoming, providing excellent service and personal attention to guests. The spa area is beautiful and has left guests impressed with a variety of relaxation options available. While some guests had mixed opinions on the beds, overall, the hotel is a charming and comfortable choice for travelers.

Categories

Honeymoon

AI-generatedLocated in the heart of Wernigerode, this hotel offers a blend of historic charm and modern luxury. Its central location, combined with excellent dining and a spa, makes it ideal for a romantic and memorable honeymoon experience. The hotel also offers a wedding suite.

Spa

The Travel Charme Gothisches Haus is a spa retreat that provides an immersive and sensual wellness experience. Guests are transported to a world surrounded by Harz herbs, moss, pine cones, and the scent of nature. The spa features a relaxation area with heated ceramic loungers, a sauna landscape, a fitness area, and spa treatments. The PURIA Spa features a relaxation area with a whirlpool, a Sabbia Med room that offers a Baltic Sea beach experience and a sauna area with Finnish dry sauna, sanarium and steam bath. In addition to relaxation areas, the spa also offers various beauty treatments and massages, including the popular Gothic special with snow peeling, herbal witches' bath and relaxing back and foot massages. With flexible opening hours and the option to book appointments outside of regular hours, the Travel Charme Gothisches Haus offers a relaxing escape from the the routine of the everyday life.

Romantic

AI-generatedThe hotel offers a charming and historic atmosphere, perfect for a romantic escape. The elegant design and comfortable accommodations enhance the experience. The combination of charm and luxury makes it a memorable choice for couples.

Business

AI-generatedThis hotel offers versatile conference rooms suitable for meetings of 5 to 130 people. It provides a historical backdrop and medieval charm, ideal for company events and team-building activities. Amenities include a business center, gym, and spa.

Accessible

AI-generatedThe entire hotel is barrier-free accessible, including public areas and specially designated wheelchair-accessible rooms. It is equipped with an elevator, facilitating movement throughout the hotel for guests with mobility needs.

Gym

AI-generatedThis 4-star-superior hotel boasts elegant spa and fitness facilities, including a gym, hot tub, and sauna area. It combines modern and historic decor on Wernigerode's historic Market Square.

EV charging stations

AI-generatedFeatures charging stations with up to 22 KW available for a fee in the adjacent parking garage. Provides a reliable charging option for electric vehicles in a central location.

4 Star

AI-generatedThis 4-star-superior hotel on Wernigerode's historic Market Square combines modern and historic décor. It offers a rich breakfast buffet, gourmet cuisine and elegant spa and fitness facilities. It is known to be a fantastic hotel in a great attractive town, well worth a visit to the castle.

Family

Free Wi-Fi

Parking

EV charging stations

Check-in - Check-out

Check In:

15:00 - 00:00

Check Out:

06:30 - 11:00

Facilities

Parking

Restaurant

Room service

Meeting/banquet facilities

Bar

24-hour front desk

Sauna

Fitness centre

Non-smoking rooms

Business centre

Laundry

Facilities for disabled guests

Breakfast in the room

Ironing service

Internet services

Lift

Safety deposit box

Spa & wellness centre

Massage

Hot tub/Jacuzzi

Hiking

Packed lunches

Cycling

Tour desk

Heating

Fax/photocopying

Luggage storage

WiFi

Allergy-free room

Free WiFi

Non-smoking throughout

Air conditioning

Sun terrace

Special diet menus (on request)

Parking on site

WiFi available in all areas

Kids' meals

Electric vehicle charging station

Accessible parking

Wheelchair accessible

Wine/champagne

Fruits

Coffee house on site

Beauty services

Facial treatments

Make-up services

Manicure

Pedicure

Body treatments

Body scrub

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Back massage

Neck massage

Foot massage

Head massage

Hand massage

Full body massage

Fitness

Fitness/spa locker rooms

Walking tours

Bike tours

Cooking class

24-hour security

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Comfort Double RoomClassically decorated room featuring wooden furnishings, satellite TV and an en suite bathroom.

Superior Double RoomClassically decorated room featuring wooden furnishings, satellite TV and an en suite bathroom. This double room offers a spacious layout and a seating area.

Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed.

Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.

Guest Reviews

8.9

Excellent

Review Summaries

Summarized by AI

Location

The A-ROSA Gothisches Haus Wernigerode is a hotel with the perfect location according to guest reviews. Situated directly on the Marktplatz and next to the Rathaus in Wernigerode, the hotel is in the heart of the historic city center. All of the city's main attractions are within walking distance, making it a central hotel that's perfect for exploring. Guests rave about the fantastic location, which is ideal for the Christmas market and for sightseeing. While some guests noted that the noise level in some rooms was high, others found their rooms to be quiet and peaceful. Overall, the A-ROSA Gothisches Haus Wernigerode is an ideal choice for travelers who want a comfortable stay in the middle of all the action.

Breakfast

A-ROSA Gothisches Haus Wernigerode hotel offers a great breakfast experience according to guest reviews. The breakfast buffet is plentiful with a focus on regional products and offers a wide variety of choices. The hotel also provides vegetarian options upon request. The staff is attentive, always refilling items and taking custom orders for eggs. Guests particularly enjoyed the fresh baked goods and regional specialties. Some guests were not impressed with the breakfast, but overall, it is a great value for the price and the hotel's category. The breakfast is served until 11 am and is located in a stylishly decorated restaurant with several rooms, including one with a view of the market square and another in a light-filled glass-covered courtyard.

Dinner

If you're looking for a hotel with exceptional dining options, the A-ROSA Gothisches Haus Wernigerode should be at the top of your list. Guests have described the food as sensational in terms of both appearance and quality and the restaurant itself is said to be outstanding. The location is also a highlight with views of the market square from the breakfast and restaurant areas. The hotel even offers great deals and a cozy bar in the fireplace room. Many guests recommend trying the set menu for dinner, which is described as excellent and beautifully presented. Even those who found the food only acceptable still complimented the chefs' craftsmanship. Overall, the restaurant and kitchen were considered top-notch by the vast majority of guests.

Rooms

The A-ROSA Gothisches Haus Wernigerode hotel offers cozy and clean rooms, some with modern and well-equipped bathrooms. The beds are described as comfortable, though some reviewers mention that the mattresses are on the harder side. Many guests appreciate the cleanliness of the rooms and bathrooms, as well as the good quality of the amenities provided. Some rooms could use an update as furniture and carpets are worn, while others are described as spacious and beautifully furnished. The hotel's charm and atmosphere are praised by many. However, light sleepers may want to request noise-free rooms as some guests mention their experiences with hearing noises from the street or other parts of the hotel. Overall, guests were satisfied with the level of service provided by the hotel staff and the hotel's facilities, including the wellness area.

Beds

Guests of A-ROSA Gothisches Haus Wernigerode have mixed opinions on the beds of the hotel. While some found the mattresses to be slightly too firm or the pillows too small, others raved about the comfort and size of the beds. Some guests mentioned that the mattresses tended to slide apart during the night, but overall, the beds were described as large and comfortable. Several guests noted that the hotel was quiet throughout, ensuring a good night's sleep. The hotel should pay closer attention to making the beds properly, but in general, the beds had very good quality.

Cleanliness

If you're looking for a hotel that prioritizes cleanliness, you might want to consider A-ROSA Gothisches Haus Wernigerode. Guest reviewers frequently describe the rooms as "gemütlich" (cozy) and "sehr sauber" (very clean) with some even going so far as to say they're "super sauber" (super clean). The bathrooms are also highlighted for being spotless and well-equipped. There's even mention of a "sehr ansprechender" (very appealing) wellness area that's kept immaculate. The hotel staff is noted for being helpful and friendly, further contributing to the overall cleanliness and upkeep of the property. While a few reviewers mention small issues like forgotten cleaning cloths or unemptied trash cans, overall the sentiment is overwhelmingly positive with some guests admitting they were surprised by how clean and well-maintained everything was.

Staff

The staff at A-ROSA Gothisches Haus Wernigerode is incredibly dedicated and welcoming, providing excellent service and personal attention to guests. They are friendly, motivated and attentive, going out of their way to be accommodating and helpful. Guests rave about the professionalism and competence of the staff, who are well-trained and perfectly in sync. Although some guests note that the staff may not fully meet the high standards of the hotel, the vast majority describe their interactions as positive and enjoyable. The reception staff are particularly praised for their helpfulness and Tommy and Marcell at the restaurant are singled out as particularly friendly. However, a few guests mention that they encountered some unfriendly or inattentive staff members. Overall, the majority of guests are impressed with the competence and kindness of the staff, labeling them as super friendly, extremely helpful and always interested in making sure guests' needs are met.

Spa

The A-ROSA Gothisches Haus Wernigerode boasts of a beautiful spa area that has left guests impressed. With a variety of relaxation options, including three different saunas, the wellness area is reportedly super and quite large. The sauna landscape and saunabereich are also very nicely designed and have received positive feedback from guests. Many highlight the wellness treatments that were professionally executed. However, some experienced over-crowding in the spa area when the hotel was fully occupied. Overall, guests highly recommend the spa area, but some wished for warmer temperatures in the whirlpool and the wellness area. Despite a few minor issues, the gotische massage was described as sensational and a highlight of the experience.

4 Star

A-ROSA Gothisches Haus Wernigerode is a four-star hotel that offers comfortable and cozy accommodation in a prime location. Although some guests found the facilities a bit dated, the hotel still receives praise for its quality service, including a complimentary minibar. While some guests found the staff overworked and unenthusiastic, this was not the experience for all and in general, the hotel comes highly recommended. The breakfast received mixed reviews with some considering it basic for a four-star hotel, but overall, the hotel seems to be a charming and comfortable choice for travelers.

FAQ

No, A-ROSA Gothisches Haus Wernigerode doesn't have any pool.

Yes, a spa is available at A-ROSA Gothisches Haus Wernigerode.

No, A-ROSA Gothisches Haus Wernigerode doesn't allow dogs.

Yes, parking facilities are available at A-ROSA Gothisches Haus Wernigerode.

Yes, A-ROSA Gothisches Haus Wernigerode has a gym.

Location

More Options