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Summary of reviewsSuper 8 by Wyndham West Branch is highly regarded for its convenient location near the highway and an array of dining options, making it an ideal base for travelers. Guests appreciate the quiet yet accessible setting, which meets diverse travel needs. The hotel is notably praised for its high standards of cleanliness, with well-maintained rooms, facilities, and a clean pool area. The staff receives commendations for their friendliness and professional service, contributing to a welcoming atmosphere and enhancing the overall guest experience.
The breakfast offerings receive mixed reviews; while many guests find the selection fresh and sufficient, others desire more protein-rich options to complement the carb-heavy choices. The rooms generally receive positive feedback for their cleanliness and comfort, with amenities like a fridge, microwave, and ample space being appreciated. However, there are occasional concerns regarding odors and minor maintenance issues.
Guests enjoy the indoor pool and hot tub, which are well-maintained and provide a peaceful setting, though slight improvements in temperature control could enhance the experience further. The beds are described as comfortable by most, although some guests find them a bit too firm.
Overall, Super 8 by Wyndham West Branch delivers a comfortable, clean, and friendly experience, with its location, staff, and amenities often highlighted positively by visitors, though there are minor areas that could benefit from improvements. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Indoor Pool
Room Types
Deluxe Double Room with Two Double Beds - Non-SmokingThis room features a pull out sofa in a room that is a little larger than a standard size room.
King Room - Non-SmokingThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The family room offers a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The family room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit has 2 beds.
King Room - Mobility Access/Non-SmokingThis room features one king sized in room with a larger disability accessible bathroom. It has bars to assist and a roll-in shower, no bathtub to step into.
Queen Room - Mobility Access/Non-SmokingThis room features a comfortable living space. The spacious bathroom has bars for assistance in bath tub and near toilet.
King Studio Suite - Non-SmokingThis suite features a large space with a king sized bed, refrigerator, microwave and a spa bath.
Double Room with Two Double Beds - Non-SmokingThis room features a flat screen TV and self-control heating and air conditioning.
Business King Room - Non-SmokingThis room features a king sized bed in a large suite, along with a pull-out sofa for extra sleeping space. A kitchenette includes cupboard space, sink, microwave and refrigerator.
Double Room with Two Double Beds - Pet Friendly/Non-SmokingThe well-fitted kitchenette features a refrigerator, a microwave and a tea and coffee maker. This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds - Dog Friendly/Non-SmokingThe kitchenette has a refrigerator, a microwave and a tea and coffee maker. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room - Dog-Friendly/Mobility Accessible/Non-SmokingThe fully equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Super 8 by Wyndham West Branch stands out for its favorable location, appreciated by guests for being conveniently situated near the highway. The area offers ease of access to numerous restaurants, making it a practical choice for dining options. Visitors find the location ideal for their travel needs, emphasizing its quiet yet accessible setting which adds to the overall convenience. It consistently meets the expectations of those traveling for specific reasons, providing a perfect base in close proximity to family and other necessary destinations.
Breakfast
At Super 8 by Wyndham West Branch, breakfast garners mixed impressions from guests. Many appreciate the good array of options available, describing the morning meal as fresh and plentiful, with a wide variety of choices suitable for a quick breakfast. However, some guests express a desire for more protein-rich options, specifically mentioning the absence of eggs, and noting an over-reliance on carb-heavy selections like waffles and muffins. While some guests find the breakfast satisfying, dubbing it "awesome" or "just right," others feel it leans towards being basic or lacking. The continental style is a common mention among reviews, indicating that while the offerings provide basic sustenance, improvements such as more fruits and quiet dining could enhance the experience.
Rooms
Super 8 by Wyndham West Branch presents a blend of positive and minor challenges in guest experiences, particularly concerning the hotel's rooms. Guests frequently appreciate the clean and comfortable accommodations, highlighting the presence of conveniences like a fridge and microwave, and the appeal of having a comfy chair. Many visitors find the rooms to be spacious, with some pointing out features such as a jacuzzi tub and comfortable pillows. The combination of cleanliness, comfort, and room size often receives favorable mentions, indicating a general level of satisfaction.
However, not all feedback is glowing. Some guests report issues such as the presence of unpleasant odors in certain areas like the stairwells and rooms, and minor nuisances concerning inadequate bathroom space for personal items. Other specific critiques include non-functional features like the spa jets, and a couple of instances where cleanliness did not meet expectations in bathroom areas.
Overall, the hotel provides a decent and comfortable stay for most, with clean rooms and convenient amenities that enhance the experience, set against a backdrop of a few areas needing attention.
Beds
The beds at the Super 8 by Wyndham West Branch have received mixed reviews from guests. Many visitors have praised the beds for being comfortable and feeling new, allowing for a solid night's sleep. Guests often highlight the cozy experience of sleeping here. However, some have found the beds to be extremely hard or uncomfortable, while a few reviews mention old pillows that detract from the overall experience. Despite the mixed opinions, the positive comments suggest that most guests find the beds at this location to be quite comfortable.
Cleanliness
The Super 8 by Wyndham West Branch consistently receives praise for its high standards of cleanliness. Guests frequently describe the hotel as very clean, highlighting the well-maintained rooms and facilities. The staff is often mentioned as being great, always cheerful, and accommodating, adding to the positive experience of cleanliness. Travelers appreciate the abundance of towels in the rooms and find comfort in the well-kept environment. Though there was a minor concern regarding the use of a cleaning product in one instance, the overall impression remains that the hotel upholds a strong commitment to maintaining a tidy atmosphere. Additionally, visitors find the hotel's cleanliness complemented by ample parking and a clean pool area, making their stay both comfortable and convenient.
Staff
At Super 8 by Wyndham West Branch, guests regularly highlight the impressive quality of the staff's service. Many visitors find the staff to be consistently friendly and welcoming, contributing to a positive experience during their stay. The accommodating nature of the employees receives high praise, with multiple reviews noting their professionalism and readiness to assist when needed. Additionally, guests frequently mention the staff's cheerful demeanor, which enhances the overall atmosphere of the hotel. This dedication to excellent service is appreciated by many, who describe the team as amazing and sweet, often going out of their way to ensure guests feel comfortable and supported throughout their stay.
Pool
Guests at Super 8 by Wyndham West Branch consistently praised the hotel's pool and hot tub, describing them as nice, well-maintained, and a great feature of their stay. Many appreciated the indoor setting, finding it appealing for relaxation and leisure. Visitors highlighted the dedicated kid-free times at the pool, allowing for a more tranquil experience for adults. While the facility generally received positive comments, there were occasional concerns about water temperature and cleanliness in the hot tub area. Overall, the pool area contributed positively to the overall experience at the hotel.
Yes, Super 8 by Wyndham West Branch has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Super 8 by Wyndham West Branch.
Yes, Super 8 by Wyndham West Branch welcomes dogs.
Yes, parking facilities are available at Super 8 by Wyndham West Branch.
No, Super 8 by Wyndham West Branch doesn't have a gym.