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Summary of reviewsThe Best Western West Lebanon-Hanover offers a superb location in West Lebanon, providing guests easy access to New England's key attractions while maintaining a tranquil and private atmosphere. Its proximity to shopping centers, restaurants, the Dartmouth Hitchcock Medical Center, and the airport makes it a convenient choice for travelers. The peaceful setting, despite being close to bustling areas, enhances the overall serene experience.
Guests generally report a positive breakfast experience, highlighting the ample and satisfying selection that includes staples like eggs, bacon, pastries, and cereals. The breakfast is noted as being above average for a complimentary offering, with cleanliness and helpful service adding to the pleasant morning experience.
Rooms at the hotel receive consistent praise for cleanliness, comfort, and spaciousness. The beds are particularly lauded for their comfort, contributing to a restful stay. Guests appreciate the modern aesthetic following recent renovations and the practical amenities, such as refrigerators and microwaves, which add convenience to their accommodations.
The hotel's commitment to cleanliness is a standout feature, with rooms and common areas maintaining high standards. Additionally, the friendly and efficient staff continually earn commendation for their exceptional service, providing a welcoming and comfortable environment for guests. Individual staff members are often noted for their personable approach, local knowledge, and attention to detail, enhancing the overall visitor experience.
In summary, Best Western West Lebanon-Hanover impresses guests with its ideal location, comfortable and clean accommodations, and outstanding service. These elements combine to create a welcoming and pleasant stay for all visitors. Show more
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Categories
Accessible Hotel
This hotel provides physically challenged facilities, a wheelchair-accessible elevator, and parking for the physically challenged. It has an accessible front door with a touch-less sensor, an accessible front desk, and accessible rooms with both roll-in showers and shower-tubs.
3-Star Hotel
This hotel provides free breakfast and parking. It is located conveniently near the airport, making it an accessible and practical option for travelers.
Hotel with Outdoor Pool
This hotel features an outdoor pool.
Hotel near Ski Resorts
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Queen Room with Two Queen BedsThe quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The quadruple room offers a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
King RoomThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.
Double Room with Two Double Beds and Mobility Accessible Roll-In ShowerThe quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Queen RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Queen Room - Mobility Accessible TubThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a hairdryer. The double room is equipped with a flat-screen TV, a tea and coffee maker, a carpeted floor, as well as heating. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Nestled in West Lebanon, the Best Western West Lebanon-Hanover offers a prime location with multiple conveniences for travelers. Situated near the interstate highway, the hotel provides effortless access to various destinations in New England, making it an ideal hub for exploration. Despite its proximity to main roads, the hotel enjoys a tranquil setting, surrounded by woods that lend it a private and serene atmosphere.
Travelers frequently mention the hotel’s convenience, being a mere stone's throw from an array of amenities, including shopping centers, restaurants, and gas stations. The strategic location near the Dartmouth Hitchcock Medical Center, which is just a fifteen-minute drive away, also proves advantageous for guests with medical appointments or visiting relatives.
Shopping enthusiasts will appreciate the short distance to downtown West Lebanon and White River Junction, with most shops and dining options reachable within a quick five to ten-minute drive. The easy access to the airport further enhances its suitability for travelers seeking a comfortable stopover en route to Vermont and surrounding areas.
The inclusion of breakfast, described as perfectly adequate, complements the overall convenience offered, allowing guests to start their day without venturing far. Moreover, the peaceful neighborhood contributes to a restful stay, despite being centrally located and close to the bustling center.
Overall, the Best Western West Lebanon-Hanover stands out for its accessibility to a wealth of attractions and amenities, all within a quiet, tucked-away setting, catering well to visitors' varied needs.
Breakfast
The breakfast experience at Best Western West Lebanon-Hanover garners a mixed but mostly positive response from guests. A significant number of guests appreciate the plethora of options available, highlighting that the breakfast is ample, hot, and satisfying. Many note the variety in the selection, which frequently includes staples like eggs, bacon or sausage, and an array of pastries and cereals. The breakfast is often described as basic yet comprehensive, offering something for everyone, and occasionally exceeding expectations for a complimentary offering. While some guests suggest improvements in variety and quality, many find the experience above average for a hotel of this type. Cleanliness and helpful service in the breakfast area contribute to a pleasant morning meal experience. Despite some critiques about the occasional lack of choice or gluten-heavy offerings, the breakfast generally meets or surpasses the needs of travelers looking for a convenient start to their day.
Rooms
The Best Western West Lebanon-Hanover offers an inviting experience with its rooms consistently praised for their cleanliness, comfort, and spaciousness. Guests appreciate the tranquil environment, making it an ideal choice for a restful stay. The beds are noted for being very comfy, and many reviews highlight the rooms' cleanliness and quietness, which contribute to a serene atmosphere.
The property is well-kept and maintains a modern aesthetic, with a recent renovation bringing updated features and stylish blue and yellow decor. The bathrooms are often described as immaculate, with larger than average space and great showers. Practical amenities like a decent-sized refrigerator, a fridge, and a small microwave further enhance the convenience of the accommodations.
The hotel itself is described as clean and appears newly refurbished, adding to the overall positive impression guests share. The friendly and efficient front desk staff are a valued part of the experience, along with the well-equipped rooms. In addition to the quality of the rooms, guests enjoy a hot breakfast, rounding off a welcoming and comfortable stay.
Beds
The beds at Best Western West Lebanon-Hanover consistently receive positive feedback from guests, often highlighted as one of the hotel's standout features. Many reviews praise the comfort level of the beds, with phrases such as "comfortable beds" and "beds are extremely comfortable" frequently mentioned. Guests often describe the beds as very comfy, and some even consider them the most comfortable they've experienced in a hotel for a while. Compliments extend to the pillows, which are generally seen as comfortable, adding to the overall pleasant sleeping experience. Additionally, cleanliness complements the comfort of the mattresses, creating a welcoming and restful environment. While there is occasional feedback about less favorable comfort, the overwhelming sentiment is that the hotel provides a reliable and cozy sleep experience.
Cleanliness
The Best Western West Lebanon-Hanover consistently receives praise for its high standards of cleanliness. Guests frequently describe the rooms as very clean, comfortable, and quiet, with many mentioning spotless conditions. The recent updates in both bathroom and furnishings have left a positive impression on visitors, remarking on the modern and fresh appearance of the property. The hotel's common areas and facilities also maintain a commendable level of cleanliness, contributing to a relaxing and pleasant environment. The housekeeping staff is often credited for diligently maintaining the property's immaculate standards, ensuring that guests enjoy a clean and comfortable stay, even for short stopovers. While a few reviews indicate occasional issues with cleanliness in specific areas like elevators and carpets, the majority highlight the hotel's overall commitment to cleanliness as a key strength. Additionally, the convenient location near Dartmouth Hitchcock Medical Center adds to the property’s appeal, making it a favored choice for travelers seeking a tidy and relaxing experience.
Staff
At the Best Western West Lebanon-Hanover, guests consistently commend the hotel staff for their exceptional friendliness and helpfulness. The team is recognized for their welcoming nature and dedication to making each guest's stay comfortable and enjoyable. From efficient check-ins, often with keys ready upon arrival, to the courteous and personable guest services, the staff is praised for their professionalism and attention to detail. Special mentions go to individuals like Alex, noted for his wit and courtesy, and Jennifer, admired for her patience and excellent service. The front desk personnel consistently deliver warm and efficient service, with team members displaying extensive local knowledge and providing excellent recommendations for dining options. Whether it's the quick and informative check-in process or the attentive service throughout the stay, the exemplary behavior and work ethic of the staff leave a lasting positive impression on guests, complementing the cleanliness and quality of the hotel.
Yes, Best Western West Lebanon-Hanover has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western West Lebanon-Hanover.
No, Best Western West Lebanon-Hanover doesn't allow dogs.
Yes, parking facilities are available at Best Western West Lebanon-Hanover.