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Summary of reviewsHotel Sylter Zollhaus in Westerland is widely celebrated for its exceptional location, offering guests the perfect blend of convenience and tranquility. Nestled in the heart of the town, the hotel's proximity to both the bustling city center and serene beach, as well as key attractions like Friedrich Strasse, ensures easy access to commerce and nature. Despite being centrally located, it maintains a peaceful ambiance, providing a serene retreat ideal for exploration and relaxation.
Though breakfast is outsourced to nearby venues, this arrangement does not compromise quality. Guests consistently praise the delicious and varied breakfast options offered at establishments like Sylthotel Raffelhüschen, Café de Paris, and others. These venues, all conveniently located, are renowned for their fresh food and inviting atmospheres, providing a delightful start to the day.
The suites at Hotel Sylter Zollhaus are a highlight, admired for their stylish decor and attention to detail. Spacious and comfortable, they feature modern amenities such as a gas fireplace and luxurious ground-level showers, adding charm to the ambiance. The suites' elegance is complemented by their cleanliness and privacy, ensuring a welcoming and relaxing stay.
The hotel consistently impresses with its high standards of cleanliness, with beautifully furnished spaces kept in immaculate condition. This commitment to hygiene and comfort enhances the cozy and inviting atmosphere, making guests feel at home.
The staff receives high praise for their warmth and hospitality, characterized by attentiveness and professionalism. From check-in to housekeeping, the team is commended for their friendliness and helpfulness, contributing significantly to a positive guest experience.
While the hotel offers accessible parking with a daily fee, guests appreciate the availability of nearby affordable options. The comfortable beds, particularly the box spring variety, are noted for enhancing the overall experience, though opinions on mattress firmness vary.
Hotel Sylter Zollhaus excels in luxury and comfort, providing an exclusive experience with its stunning, elegantly furnished suites equipped with high-quality amenities. The beautiful interior decor leaves a lasting impression, ensuring guests enjoy a luxurious stay that feels like "luxury for the soul." Show more
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Categories
Luxury Hotel
An exclusive boutique hotel near the beach offering individually designed designer suites. It features a cozy spa area with a Finnish sauna, steam bath, and relaxation area. The hotel provides attentive and personalized service.
Hotel with Parking
This hotel offers private parking on site. It's located in Westerland in the Sylt Region.
Small Hotel
Located on Sylt, Hotel Sylter Zollhaus offers an intimate and cozy experience. It is known for its unique decor and friendly service, providing a memorable stay for guests.
Hotel near The Beach
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Room Types
One-Bedroom SuiteThe fireplace is the standout feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with city views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 2 beds.
SuiteThis suite's standout feature is the fireplace. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with city views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
SuiteThe fireplace is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a balcony with city views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
SuiteGuests will have a special experience as the suite features a fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with city views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
SuiteGuests will have a special experience as this suite provides a fireplace. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with city views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
SuiteThis suite's standout feature is the fireplace. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a balcony with city views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
SuiteThis suite offers a fireplace. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with city views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
Hotel Sylter Zollhaus is highly regarded for its exceptional location in Westerland, making it an ideal choice for visitors seeking both convenience and tranquility. Nestled in the heart of the town, guests appreciate the hotel's proximity to key attractions, notably the bustling city center and the serene beach, both within a comfortable walking distance. Despite its central spot, the area maintains a peaceful ambiance, offering a perfect retreat from the pedestrian zone's hustle and bustle. Situated mere minutes from the main shopping street, Friedrich Strasse, and conveniently located between the train station and the sea, this hotel ensures guests have easy access to both commerce and nature. The elegant accommodation is complemented by stylish rooms and a warm welcome, enhancing the overall experience. The hotel's strategic location serves as an excellent base for exploring Westerland and the surrounding island, blending accessibility with serene surroundings.
Breakfast
Hotel Sylter Zollhaus offers guests a delightful culinary experience, albeit with a unique arrangement for breakfast service. The breakfast is not served within the hotel itself but is provided at nearby establishments, including neighboring hotels and cafés. Despite this setup, guests consistently praise the breakfast for its high quality and delicious offerings.
One standout venue is Sylthotel Raffelhüschen, renowned for its fresh food, friendly staff, and an inviting atmosphere. It features a wonderful, plentiful breakfast buffet that leaves nothing to be desired. The setup is complemented by a charmingly decorated breakfast room that enhances the experience. Other popular cafés like Café de Paris, Café Mateika, and Café Lankon also deliver excellent breakfast experiences, offering a varied and abundant selection of dishes.
While some guests miss the previous breakfast at Altes Zollhaus for its fantastic quality, the current arrangement does not detract from the enjoyment, as the breakfast options continue to be very good. Guests highlight the convenient location of these partner venues, often just a short walk away, making it easy to enjoy a gourmet morning meal.
Overall, the outsourced breakfast service at Hotel Sylter Zollhaus is strongly recommended. Despite the change in location from the hotel's own premises, the breakfast consistently receives accolades for its deliciousness and quality, providing a great start to the day for guests exploring the charming surroundings.
Rooms
Hotel Sylter Zollhaus, located in a serene yet central spot in Westerland, receives high praise for its suite accommodations. Guests frequently highlight the suites' stylish and tasteful decor, noting the great attention to detail in the furnishings. Each suite offers a cozy atmosphere, combining modern amenities with a comfortable and spacious layout. Many reviews commend the large, ground-level showers and the luxurious features such as a gas fireplace, which adds to the overall charming ambiance.
The suites are not just visually appealing but are also well-equipped, catering to all the needs of the guests. The spacious rooms are noted to be even more impressive in person than in pictures, offering a separate living or sitting area and terrace to enhance the experience. The hotel's tranquility and privacy further complement its appeal, and guests appreciate the cleanliness and comfort of their accommodations. All these elements come together to create a welcoming and delightful stay, making it a perfect choice for travelers seeking luxury and relaxation in a beautiful location.
Beds
Hotel Sylter Zollhaus largely impresses with its comfortable accommodations, particularly when it comes to the beds. Many guests praise the hotel for its cozy and beautifully decorated rooms that feature stylish and spacious suites. The beds are frequently highlighted as a strong point, with descriptions ranging from comfortable to wonderfully cozy. A standout feature is the comfortable box spring beds that enhance the overall experience for many visitors. However, it's worth noting that there is some variation in opinions about the mattresses. While some guests enjoy the softness, others find them too soft or too hard, suggesting room for improvement. Despite this, the general consensus remains positive, and the comfort of the beds contributes significantly to a pleasant stay at the hotel.
Cleanliness
Hotel Sylter Zollhaus consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently commend the immaculate condition of the entire establishment, highlighting its well-maintained and beautifully furnished spaces. The rooms and suites are not only designed to high standards but are also remarkably clean and comfortable, with modern amenities enhancing the stay. The hotel's attention to cleanliness and comfort creates a cozy and inviting atmosphere, ensuring that guests feel at home during their visits. Despite an occasional remark suggesting room for improvement, the overall experience is overwhelmingly positive in terms of hygiene and comfort.
Staff
The staff at Hotel Sylter Zollhaus has received consistent praise for their exceptional warmth and hospitality. Guests have repeatedly highlighted the friendliness and accommodating nature of the entire team, from check-in to housekeeping. Descriptions of the staff include terms like attentive, helpful, and competent, signifying a high level of professionalism and care. The reception team, in particular, is noted for making guests feel incredibly welcome, ensuring a smooth and pleasant arrival experience. Throughout the hotel, whether in the breakfast room or during housekeeping interactions, the staff’s attentiveness and pleasant demeanor have left a lasting impression, contributing significantly to the overall positive guest experience.
Parking
Hotel Sylter Zollhaus offers a convenient parking option for its guests, with assigned spaces available right behind the hotel. The parking is easily accessible, providing peace of mind with private parking facilities. While parking is available on the hotel premises, it is worth noting that there is a daily fee of €20. Despite this, some guests highlight the availability of more affordable parking options nearby. Overall, the hotel ensures accessible parking solutions to meet the needs of its visitors.
Luxury
Hotel Sylter Zollhaus stands out as a beacon of luxury and comfort, offering an exclusive experience that feels like "luxury for the soul". Guests rave about the high-quality and extremely comfortable amenities, particularly highlighting the "Suite Malibu". The rooms are described as stunning, large, and bright, equipped with all the necessary comforts for a perfect stay. The noble and tasteful furnishings provide a sense of elegance, ensuring guests feel very comfortable. Each corner of the hotel, from the lavishly furnished studios to the super stylish and lovingly furnished suites, reflects a commitment to quality and taste. This small and elegant hotel excels in providing well-being at the highest level, with an extremely beautiful interior decor that leaves a lasting impression.
No, Hotel Sylter Zollhaus doesn't have any pool.
No, a spa isn't available at Hotel Sylter Zollhaus.
Yes, Hotel Sylter Zollhaus welcomes dogs.
Yes, parking facilities are available at Hotel Sylter Zollhaus.