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Summary of reviewsHotel von Stephan receives substantial praise from guests across several categories, establishing it as a highly recommended venue in Westerland. The hotel's prime location is frequently highlighted, offering unparalleled access to the bustling Friedrichstraße and its array of shops, restaurants and proximity to the beach. Despite its central position, the hotel manages to provide a quiet and relaxing atmosphere, particularly for rooms situated at the back of the building, making it ideal for both leisure and business travelers.
The breakfast at Hotel von Stephan stands out as one of its most applauded features. Guests rave about the extensive selection and high quality of the breakfast buffet, which includes an impressive array of fresh fruit, pastries, seafood items and diverse coffee options. The welcoming and attentive staff in the bright and inviting breakfast room further enhance the dining experience.
Rooms at the hotel are positively reviewed for their cleanliness, modern furnishings and amenities like minibars and Nespresso machines. Many guests find the rooms spacious, comfortable and well-lit with charming decor and pleasant views. While some single rooms are noted to be on the smaller side and a few minor cosmetic improvements are suggested, overall satisfaction with the rooms is high.
Cleanliness across the hotel is consistently praised with meticulous daily upkeep ensuring that rooms and common areas remain spotless. This diligence extends to the staff, who are frequently commended for their friendliness, professionalism and readiness to assist guests, contributing significantly to the welcoming atmosphere of the hotel.
On the downside, parking options at Hotel von Stephan, though available, come with a fee and can be limited. This can be a minor inconvenience, especially during peak times and potential guests may need to plan ahead to avoid hassle.
Overall, Hotel von Stephan stands out for its excellent location, exceptional breakfast offerings, comfortable and clean rooms and highly commendable staff. The hotel provides a compelling and satisfying stay, notwithstanding some minor parking and room size issues. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
While specific golf amenities are not highlighted, its location in Westerland provides convenient access to nearby golf courses and other island attractions.
Hotel near Nightlife Spots
Located on Friedrichstrasse in Westerland (Sylt), this hotel is in close proximity to many nightlife venues. Westerland is known for its lively after-dark scene, with numerous bars and clubs offering a variety of entertainment options.
Luxury Hotel
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Double RoomThis classically decorated room features a minibar, cable TV and a private bathroom with a shower or bath, free toiletries and a hairdryer.
These rooms face the street. Smoking and non-smoking rooms are available.
Deluxe Double RoomThis classically decorated room features a sofa, minibar, cable TV and a private bathroom with a shower, free toiletries and a hairdryer.
Comfort rooms are quietly located at the back of the property. Only non-smoking rooms are available.
Single RoomThis classically decorated room features a minibar, cable TV and a private bathroom with a shower, free toiletries and a hairdryer.
Guest Reviews
8.1
Very Good
Location
Hotel von Stephan boasts an enviable location highly praised by its guests. Nestled in the heart of Westerland, it offers unparalleled access to a variety of attractions. The hotel sits right on Friedrichstraße, the bustling main shopping street, making it a great spot for those who enjoy being in the center of activity. Guests appreciate its proximity to the beach with many noting the short and easy walk to the North Sea shore.
Conveniently situated near the train station, the hotel is an excellent choice for travelers relying on public transportation. Bus stops and other essential amenities are also within a few moments' stroll. Reviewers frequently highlight the hotel's central position in the pedestrian zone, which places it close to a myriad of shops, restaurants and the vibrant promenades of Westerland.
Despite its central location, many guests found the hotel to be quiet and relaxing, particularly those staying in rooms at the back of the building. This balance of being in the middle of the action while still offering a peaceful retreat is a recurring theme in reviews.
Overall, Hotel von Stephan's prime, well-connected and pedestrian-friendly location makes it an ideal base for both leisure and business travelers seeking to explore Westerland.
Breakfast
The breakfast at Hotel von Stephan has received exceptional reviews with guests consistently praising the variety, quality and extensive selection available. The breakfast buffet is frequently described as top-notch, featuring an array of delicious and plentiful options that include fresh fruit, pastries and even items like salmon, crab salad and shrimp.
Guests appreciate the diverse and rich buffet that caters to a wide range of tastes, offering both sweet and savory treats. Many have highlighted the presence of high-quality items, from excellent pastries to sparkling wine and strawberries. The availability of various types of coffee, including complimentary Latte Macchiato and a versatile coffee machine, adds to the appeal.
The breakfast room itself is noted for being bright and inviting and the staff are frequently commended for their friendliness and attentiveness, enhancing the overall dining experience. While a few guests noted a desire for more vegan options, the overwhelming consensus is that the breakfast at Hotel von Stephan is superb, meeting and often exceeding expectations. It is regarded as one of the best hotel breakfasts, providing a satisfying and delightful start to the day.
Rooms
The rooms at Hotel von Stephan generally receive positive feedback from guests. Guests highlight the cleanliness, modern furnishings and good amenities, including minibars and Nespresso machines. Many rooms are described as spacious, comfortable, well-lit and quiet with features such as small balconies, terraces and pleasant views. The hotel offers well-equipped and functional accommodations with some rooms boasting charming and bright decor. Cozy and functional rooms are a common theme with guests appreciating the tidy and well-maintained spaces. Although some single rooms are noted to be smaller and in need of updates, they are still regarded as clean and modern. Despite a few mentions of minor cosmetic improvements and the lack of air conditioning in some rooms, the overall value for money and satisfaction with the room quality are consistently praised.
Beds
Guests of Hotel von Stephan generally found the beds to be very comfortable with many praising the comfort of both single and twin beds. Several reviews highlight the coziness and quality of the mattresses and armchairs in the rooms. While there is a consensus about the overall comfort, some guests mentioned that the beds were too soft for their preference, though they acknowledged this as a subjective issue. Cleanliness is a positive point, as many guests noted that the beds were very clean. However, there were a few remarks about saggy mattresses and lumpy pillows. The hotel provides good extra beds for children, which also received positive feedback. Despite the absence of double beds, the comfortable mattresses in the rooms left a good impression on most guests.
Cleanliness
Hotel von Stephan has garnered consistent praise for its exceptional cleanliness. Guests commonly highlight the hotel's spotless conditions, describing their rooms as "very clean" and "unbelievably clean." The cleaning staff is noted for their daily diligence, ensuring that rooms are neat and towels are fresh each day. Despite some minor issues like tight bathroom spaces and occasional signs of age, the general consensus is that the environment is well-maintained and pleasing. Hygiene measures are implemented effectively, fostering a sense of safety and comfort for guests. The overall cleanliness, from the common areas to the individual rooms, is described as optimal and exceptional, ensuring a pleasant stay for everyone.
Staff
The staff at Hotel von Stephan receives overwhelmingly positive feedback from guests. Reviews highlight the friendly and helpful nature of the personnel, mentioning the overall warmth and welcoming atmosphere. Especially noted are the kind and accommodating attitudes at the reception with words like extremely friendly and attentive frequently used. The competence and professionalism of the staff are also praised, particularly for their readiness to assist and fulfill guests' needs promptly. Whether it's the reception, breakfast room or cleaning staff, guests commend the high level of service they receive. The supportive demeanor and flexibility of the team add to the delightful experience, making the hotel a highly recommended stay for its exemplary staff.
Parking
Hotel von Stephan offers various parking options, though there are a few caveats to be aware of. Guests have mentioned that parking is available but primarily comes with a fee, which many found to be on the higher side. Specifically, parking at the hotel lot costs 20€ per day, while the garage option is priced at 15€ per day. There is a small parking lot behind the house, but the spots are limited and charged as well.
While some appreciated the overall parking plans, others found the description somewhat lacking and the spaces insufficient. A significant downside for some was the absence of an elevator from the parking lot to the 1st floor, adding potential inconvenience for those with heavy luggage.
For those seeking free parking, a few spots are available at the hotel's guesthouse and others can be found a few blocks away on the street. However, this might involve a bit of a walk, notably around 500 meters. Cyclists should note that there is no dedicated bicycle parking inside.
Overall, while the hotel provides parking options, potential guests should be prepared for extra charges and limited space. Planning ahead could save some hassle, especially during peak times.
No, Hotel von Stephan doesn't have any pool.
No, a spa isn't available at Hotel von Stephan.
Yes, Hotel von Stephan welcomes dogs.
Yes, parking facilities are available at Hotel von Stephan.