Bendene Townhouse in Exeter receives widespread acclaim for its prime and convenient location, situated close to Exeter Central Station and within walking distance to the town center, the university and key attractions. Nestled in a quiet residential street, the hotel offers a perfect balance of centrality and tranquility. The surrounding neighborhood with its array of cafes, pubs and shops, further enhances the guest experience. Additionally, the availability of convenient parking and a peaceful garden area add to its appeal.
The hotel's breakfast options receive mixed reviews. While some guests enjoyed the fresh coffee and appreciated the continental breakfast, many felt it was basic and not worth the charge of £7.50, especially when compared to nearby options offering more variety at a lower price. The absence of a cooked breakfast option left some guests disappointed, indicating room for improvement in this area.
Rooms at Bendene Townhouse stand out for their cleanliness and comfort. Guests frequently praise the spotlessly clean, modern rooms with relaxing color schemes. Although room sizes vary—with some being notably small—comfort is a consistent highlight with comfortable beds and thoughtful touches like complimentary tea, coffee and cookies. Bathrooms, both shared and en-suite, maintain high cleanliness standards, though occasional refurbishment needs are noted. Overall, the combination of cleanliness, comfort and a relaxing environment ensures a pleasant stay.
The staff at Bendene Townhouse are a significant asset, consistently receiving high praise for their friendliness, helpfulness and willingness to go above and beyond to ensure guest satisfaction. The team, particularly Emily, contributes significantly to the welcoming atmosphere of the hotel, accommodating late arrivals, early check-ins and providing clear instructions and great service.
While the beds receive mixed reviews, the majority of guests describe them as very comfortable, enhancing the restful experience at the hotel. Despite occasional issues with bed size, proximity to walls or radiators and the need for pillow and mattress replacements, most guests find the beds conducive to a good night's sleep.
Overall, Bendene Townhouse in Exeter is highly regarded for its excellent location, cleanliness, accommodating staff and overall comfort, making it a commendable choice for visitors seeking a centrally-located and pleasant stay in Exeter.
The Exeter Rougemont Hotel by Sunday is widely praised for its exceptional location, situated right in the heart of Exeter, directly opposite Exeter Central Station. Guests appreciate its convenience with popular city attractions such as shops, restaurants, the cathedral and the museum all within easy walking distance. The historic building itself is described as beautiful with clean and spacious rooms that enhance the overall positive experience. The friendly and helpful staff further contribute to a pleasant stay, despite occasional remarks about limited parking space.
Breakfast receives mixed feedback, but many guests enjoyed the good quality and wide range of options, particularly noting the full English breakfast and allergy-friendly provisions. The breakfast room’s pleasant ambiance and helpful staff are also frequently highlighted. However, issues with food temperature, variety and pricing were noted by some guests.
Dinner offerings also present a mixed experience. While some guests appreciated the good food and service, there were multiple reports of disappointment concerning meal quality, slow service and price. Instances of meals arriving cold or the restaurant being closed unexpectedly added to the frustration for some diners.
Rooms at the hotel are spacious and often praised for their cleanliness and comfort. Modern facilities like walk-in showers and comfortable beds are well-regarded. However, criticisms include dated decor, maintenance issues and noise from thin walls and external sources. Despite these drawbacks, the building itself is charming and staff efforts to resolve issues are noted positively.
Cleanliness is another dimension where the hotel receives commendations for immaculate rooms and well-maintained sleeping arrangements. Nonetheless, inconsistency in housekeeping, such as dusty areas and stained carpets, reflects the need for improvement.
The staff at Exeter Rougemont Hotel by Sunday are frequently highlighted as a standout positive aspect. Guests emphasize their friendliness, helpful nature and professionalism, often going above and beyond to ensure a pleasant stay.
WiFi experiences varied with some guests finding it reliable and fast, while others reported slow speeds and patchy connections. Improvements in internet consistency and coverage are needed.
Families find the hotel largely accommodating with comfortable rooms, although some noted issues with sofa beds and noise disturbances. Special gestures such as Easter eggs and decorated rooms for birthdays are appreciated.
For nightlife enthusiasts, the hotel's central location is ideal, providing easy access to bars, nightclubs and entertainment venues. However, this advantageous position also brings noise from nearby clubs and pubs, potentially disturbing sleep.
The beds are generally comfortable with many guests enjoying a good night's sleep on clean, large mattresses. However, mixed reviews about pillow comfort and the condition of sofa beds suggest room for improvement.
In summary, while the Exeter Rougemont Hotel by Sunday shines in its central location, friendly staff and cleanliness, areas such as dining experiences, room maintenance and WiFi consistency require attention to fully meet guest expectations.
The property is one of the most iconic buildings in the area, formerly the West of England Eye Hospital which has been renovated up to the standards of a 4 star property. The property is located in the heart of the city offering easy access to the most popular attractions.
Summary of reviews
Hotel du Vin Exeter is a stylish and unique 4-star hotel located in the heart of Exeter, making it a convenient choice for a city break. The hotel's location is praised by guests, as everything they need is within walking distance. The breakfast receives mixed reviews with some guests praising the quality and choice of produce, while others criticize the temperature, service and atmosphere. The restaurant also receives mixed reviews with some guests impressed by the food and wine, while others find the menu limited and expensive. The rooms vary in size and decor with some guests finding them small and noisy, while others appreciate the modern design and comfortable beds. The hotel is exceptionally clean and the staff is friendly and welcoming with some guests singling out specific individuals for their excellent service. The spa and pool facilities are a major draw for guests, although the pool receives mixed reviews. The parking situation is a significant concern for many guests with some finding it expensive, inconvenient and poorly communicated. The hotel is dog-friendly with staff welcoming furry friends and facilities designed to accommodate them. Overall, Hotel du Vin Exeter receives a positive rating from satisfied guests, although there are some mixed reviews.