Hilton Garden Inn Wichita Downtown, Ks

Wichita 37.68582500, -97.33396400 , 401 E Douglas Ave (Show on Map)


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Summary of reviewsThe Hilton Garden Inn Wichita Downtown, Kansas, is highly regarded for its prime location and exceptional service. Guests appreciate its strategic downtown placement, which offers easy access to Wichita's cultural attractions, including the Intrust Bank Arena and numerous restaurants, bars, and entertainment venues in Old Town. This makes it an ideal base for those looking to explore the vibrant heart of the city.

The hotel consistently earns praise for its excellent and comfortable accommodations. Cleanliness stands out as a significant feature, with updated and modern rooms that are both spacious and inviting. Guests commend the comfortable beds and bedding, which promise restful nights, and enjoy the well-maintained facilities, including exercise amenities and a welcoming bar area. The hotel's tranquil atmosphere, despite being centrally located, ensures a serene experience.

The breakfast offerings are another highlight, with many guests enjoying a delightful start to their day. Though the price of the continental breakfast is occasionally noted as high, the overall variety and quality of the buffet make a positive impression. The option of an on-site Starbucks provides additional affordable breakfast choices.

Staff at the hotel are frequently mentioned for their friendliness and outstanding service, from the front desk team to bartenders and shuttle drivers. Personnel like Guillermo, Amber, Zoe, Kyler, and Rae receive special acknowledgment for their exceptional assistance, adding warmth to the guest experience.

Parking receives mixed reviews, with appreciation for the connected parking garage and reasonable charges but some challenges related to parking availability and the validation process. Despite this, the overall convenience of parking is noted by most guests.

In conclusion, the Hilton Garden Inn Wichita Downtown delivers a comprehensive and enjoyable stay experience with its top-notch location, clean and comfortable amenities, excellent customer service, and satisfying breakfast options, making it a favored choice for both leisure and business travelers.
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Hotel Taking Steps Towards Sustainability
This hotel is certified with ISO 14001:2015 for environmental management and ISO 50001:2018 for energy management systems. It utilizes Hilton's LightStay system to measure and manage its environmental impact, focusing on energy use, water consumption, and waste.

Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi, allowing guests to stay connected. As a Hilton Garden Inn, it is also expected to offer a reliable internet service for both leisure and business travelers.

Business Hotel
As a Hilton Garden Inn, it likely offers standard business amenities such as meeting rooms, business center, and high-speed internet. Specific details require further confirmation.

Hotel with Parking
The hotel offers free parking and is located downtown. It includes amenities such as a fitness center, restaurant, and bar.

Hotel with Gym
This Hilton Garden Inn location offers a 24-hour fitness center. It is described as well-equipped, providing guests with convenient access to exercise facilities.

3-Star Hotel
Located in downtown Wichita, this hotel offers modern rooms, a fitness center, and on-site dining. Its central location provides easy access to attractions and business venues.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Room Types
King Room The spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

King Room without Window The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit offers 1 bed.

King Room without Window - Hearing Access The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit has 1 bed.

King Room with Transfer Shower - Mobility Access The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit has 1 bed.

One-Bedroom King Suite This suite is air-conditioned and has a flat-screen TV, a tea and coffee maker, a seating area and heating.

Queen Room The spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

Queen Room without Window The spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.

Queen Room with Two Queen Beds The quadruple room is fitted with a flat-screen TV, air conditioning, a tea and coffee maker, as well as heating. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access The quadruple room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit offers 2 beds.

Premium Queen Room with Two Queen Beds The quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV. The unit offers 2 beds.

Premium King Room The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit offers 1 bed.

Guest Reviews
Location
The Hilton Garden Inn Wichita Downtown earns high praise for its prime location, ideally situated for travelers looking to explore the vibrant heart of Wichita. Just steps away from the Intrust Bank Arena, it offers seamless access to concerts and events, garnering it favor among music and event enthusiasts. The hotel is nestled amidst a rich tapestry of restaurants, bars, and entertainment venues, allowing guests the luxury of a leisurely stroll to numerous dining options as well as lively nightlife in nearby Old Town. With its downtown placement, many of Wichita's attractions, including museums and parks, are conveniently accessible on foot, making it an excellent base for exploring the city's cultural scene. Guests appreciate the hotel's clean and well-maintained facilities, while the friendly and attentive staff further enhance the overall experience. Despite occasional critiques of the parking situation, the Hilton Garden Inn's strategic location and comfortable accommodations make it a top choice for visitors to Wichita.

Breakfast
At the Hilton Garden Inn Wichita Downtown, breakfast is a topic of much discussion among guests. Many reviews highlight the excellent and delicious breakfast offerings, with some guests describing the experience as fantastic. The breakfast buffet often impresses, with plenty of choices that are well-prepared and fresh, leaving a positive impression.

However, some guests feel the continental breakfast is too expensive for what is offered, and a few have experienced lukewarm or cold items, which detracted from their overall enjoyment. There have been occasional lapses in record-keeping, with some guests mistakenly charged when breakfast should have been complimentary. Despite these issues, the presence of on-site amenities like a Starbucks offers guests additional options for a tasty and reasonably priced breakfast. Overall, guests who enjoyed the breakfast found it a delightful start to their morning, contributing positively to their stay.

Rooms
The Hilton Garden Inn Wichita Downtown, Kansas, has garnered positive acclaim for the quality and comfort of its rooms. Guests frequently mention the cleanliness and modern updates that contribute to an enjoyable stay. The rooms are noted for being spacious, providing plenty of space and storage, which adds to the overall comfort of the experience. The hotel's beds and bedding consistently receive high praise for their exceptional comfort, facilitating restful nights for visitors.

Though some rooms on the fifth floor lack windows, the overall design remains appealing, with cozy, charming aesthetics and thoughtful layouts. The property is described as new, clean, and modern, reflecting a well-maintained setting that aligns with guests’ expectations for a Hilton Garden Inn. The staff impresses with their friendliness and efficiency, offering a warm welcome and prompt assistance with any requests.

While lighting in some rooms could be improved, the tranquil atmosphere is enhanced with quiet surroundings despite the hotel's central location. Travelers appreciate the convenient proximity to local eateries, bars, and venues, making it easy to explore the area. The combination of comfortable accommodations and strategic location makes Hilton Garden Inn Wichita Downtown a reliable choice for both leisure and business travelers.

Beds
Travelers staying at Hilton Garden Inn Wichita Downtown often praise the comfort of the hotel's beds, highlighting them as a prominent feature of their stay experience. Guests consistently find the beds exceptionally comfortable, describing them as cozy and difficult to leave. The spacious rooms further enhance the comfort, allowing guests to unwind fully. Many appreciate the quality of the pillows, noting them as among the best they've encountered in hotels, adding significantly to the overall comfort of the beds. However, there are occasional mentions of hard mattresses and uncomfortable pillows, but these are overshadowed by the overwhelming positive feedback. Overall, the beds and pillows contribute greatly to a restful and enjoyable stay in Wichita.

Cleanliness
Situated in the heart of downtown Wichita, the Hilton Garden Inn boasts an immaculate property that is consistently praised by guests for its exceptional cleanliness and modern style. Visitors frequently note the updated and spotless conditions of both the rooms and common areas, including a noteworthy lounge area that is clean and inviting. The property is not only well-maintained but also offers a remarkably quiet and comfortable environment, promising a restful stay. Reviews highlight that the hotel delivers on all fronts with cleanliness being a standout feature, complemented by plush decor and well-kept facilities, including exercise facilities and a welcoming bar.

The cozy atmosphere extends to the guest rooms, which are described as clean, comfortable, and nicely decorated, featuring effective air conditioning and inviting beds. The hotel's recent renovations add a modern touch to the already welcoming space, enhancing the overall guest experience. Alongside its cleanliness, the hotel offers excellent customer service, with staff noted for their friendliness and helpfulness, ensuring guests have everything they need for their stay. Aside from all these positive attributes, there was a mention of ants in one bathroom; however, this appears to be an isolated incident amid a multitude of positive cleanliness comments.

The Hilton Garden Inn Wichita Downtown effectively combines its prime location with a commitment to providing a clean and hospitable setting, inviting travelers to enjoy a serene stay at this modern establishment.

Staff
Visitors to the Hilton Garden Inn Wichita Downtown, KS, consistently commend the hotel staff for their friendliness and outstanding service. Guests frequently highlight the front desk team, including Guillermo and Amber, for their personable and knowledgeable assistance during check-ins. Travelers appreciate the welcoming demeanor and helpful nature of the entire staff, which extends to bartenders like Zoe and the shuttle drivers, who enhance the overall guest experience.

The hotel staff, known for being exceptionally pleasant and accommodating, often receive accolades for their ability to offer informative recommendations on local dining options, with special mentions for team members like Kyler and Rae. Cleanliness and overall maintenance of the property also receive positive feedback, with guests emphasizing the comfort and tidiness of their rooms.

Ultimately, whether interacting with the front desk, bartenders, or any other team members, guests note the consistently warm and attentive service that makes each stay memorable.

Parking
Parking at the Hilton Garden Inn Wichita Downtown receives mixed feedback from guests, though there are several positive aspects noted in the reviews. Many guests appreciate the great location and find the parking to be especially easy and handy, with a convenient parking garage connected to the hotel. This setup allows for easy access, and several guests mention the availability of a parking structure with validation making parking free or significantly discounted. The $10 per day charge for parking is generally seen as reasonable, though it was a point of contention for some visitors.

The hotel also offers valet parking services, which were positively received, with guests noting the friendly and helpful parking staff. For those driving larger vehicles, the option to park in front of the hotel and avoid the garage is appreciated for its safety and convenience. However, a few guests did experience difficulties, such as limited parking spots right behind the hotel and challenges understanding the ticket validation process. Additionally, there were concerns about the presence of homeless individuals near the attached garage. Despite these challenges, many found parking overall to be above average and convenient for their stay.


No, Hilton Garden Inn Wichita Downtown, Ks doesn't have any pool.

No, a spa isn't available at Hilton Garden Inn Wichita Downtown, Ks.

Yes, Hilton Garden Inn Wichita Downtown, Ks welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Wichita Downtown, Ks.

Yes, Hilton Garden Inn Wichita Downtown, Ks has a gym.

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