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Summary of reviewsBest Western Hotel Wiesbaden is widely praised by guests for its excellent location, convenient access to public transportation and proximity to important city landmarks such as the train station, Brita Arena and RheinMain CongressCenter. It provides an ideal base for city excursions, business trips and leisure activities with a peaceful ambiance despite its central positioning. Onsite parking is also appreciated for its accessibility and convenience.
The hotel's breakfast offerings receive overwhelmingly positive feedback for their richness, variety and quality, featuring a wide selection of items that cater to diverse dietary preferences, including vegan options. The breakfast atmosphere is inviting with clean and well-furnished dining areas contributing to an enjoyable start to the day.
The modern and stylish rooms are another highlight, noted for their exceptional cleanliness, comfort and thoughtful decoration. Guests enjoy spacious accommodations with ample natural light, large bathrooms, air conditioning and practical amenities. Although some rooms lack wardrobes and refrigerators, the overall experience remains highly satisfying. Soundproofing ensures a quiet and restful environment.
Cleanliness is a standout feature throughout the hotel with both communal areas and individual rooms maintained to a high standard. The hotel’s modern decor and stylish furnishings add to its inviting atmosphere, making guests feel comfortable and welcomed.
The staff at Best Western Hotel Wiesbaden receive commendable praise for their friendliness and professionalism. Guests find the reception team, breakfast service and housekeeping to be attentive and accommodating, contributing to an overall pleasant and hassle-free stay.
While the dining options at the hotel's bar are limited, the bar itself is a notable attraction with its 24-hour service, friendly staff and inviting atmosphere. The quality of the beverages, including a good selection of wines, is appreciated, though some diners note occasional issues with food quality and service efficiency during busy times.
The free Wi-Fi service meets the needs of many guests, but a few have reported connectivity issues and slow speeds. The gym, though small, is well-equipped and accommodating, allowing guests to maintain their fitness routines during their stay.
Families find the hotel to be accommodating with spacious, clean and quiet rooms and an environment that caters well to children. The hotel’s welcoming approach to pets further enhances its family-friendly nature.
Guests consistently praise the comfort of the beds, contributing to a restful night's sleep. The hotel offers various types of comfortable bedding that cater to different preferences.
Overall, Best Western Hotel Wiesbaden provides reliable, comfortable and well-valued three-star accommodations, making it a recommended choice for both business and leisure travelers. Show more
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Categories
Family Friendly Hotel
As part of the Best Western chain, this hotel provides reliable and consistent amenities suitable for families. It offers a comfortable stay with convenient access to local attractions.
Dog Friendly Hotel
This hotel is pet-friendly and provides parking, making it convenient for guests traveling with pets. It also offers hypo-allergenic bedding.
Hotel with Parking
This hotel offers convenient on-site underground parking with 110 spaces. It includes disabled parking spots and electric charging stations. The parking is lockable and costs €15 per day. A lockable bicycle cellar is also available in the underground parking area.
EV charging stations
Accessible Hotel
Listed as an accessible hotel, this property offers wheelchair accessible rooms on request, as well as wheelchair access in general.
Hotel with Gym
This hotel features a fitness room on the ground floor. It provides modern amenities.
Hotel with EV Charging Stations
The hotel provides an electric car charging station for guests. It combines the convenience of on-site charging with other amenities like a free breakfast buffet and comfortable rooms.
3-Star Hotel
This hotel is well-regarded for providing reliable and affordable accommodations suitable for various travelers, including business guests and families. It offers facilities expected of a conference hotel, delivering a solid experience with good value. Guests appreciate its convenient location near the train station and city center.
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Executive King RoomThe quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room offers a tea and coffee maker, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Standard Queen RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Comfort King RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Apartment with King Bed and TerraceThe spacious quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room's kitchenette is available for cooking and storing food. This quadruple room has a tea and coffee maker, a safe deposit box, a flat-screen TV and a terrace. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
The Best Western Hotel in Wiesbaden boasts an excellent location that is frequently praised by guests for its convenience and accessibility. Centrally positioned, the hotel is a short walk from the main train station, making transportation effortless for visitors arriving by train. Public transport connections are also well-situated with bus stops nearby, ensuring seamless transit around the city and to neighboring Frankfurt and Mainz.
Guests find the hotel ideally placed for city excursions, sporting events and business visits alike. The Brita Arena, city stadium and RheinMain CongressCenter (RMCC) are all within walking distance, underscoring the hotel’s suitability for a variety of stay purposes. Additionally, the proximity to entertainment venues like the concert halls and shopping centers ensures both leisure and convenience.
The city center of Wiesbaden is easily reachable on foot, generally within 15 to 25 minutes, allowing guests to enjoy the historical and cultural attractions without the need for extensive travel. Despite its central location, the hotel maintains a quiet atmosphere, providing a peaceful retreat after a day of exploring.
Parking is also a breeze with options available beneath the hotel, adding another layer of convenience for those traveling by car. Overall, the Best Western Hotel Wiesbaden is a well-appointed base with excellent accessibility, making it a prime choice for travelers seeking to maximize their time in the region.
Breakfast
The breakfast offerings at Best Western Hotel Wiesbaden have received overwhelmingly positive feedback from guests, consistently praised for their richness, variety and quality. The extensive breakfast buffet is noted for its wide selection, ensuring that there is something for everyone, including vegan and plant-based options. Guests have found the breakfast to be delicious and well-balanced, providing a satisfying start to the day with plenty of choices, from fresh fruit and yogurt to hot dishes and regional typical products. The breakfast times are flexible, often extending until noon on weekends, adding to the convenience and appeal for travelers. The breakfast atmosphere is generally described as pleasant and inviting with clean and well-furnished breakfast rooms contributing to an enjoyable dining experience. Despite a few minor critiques about specific items like juice quality and occasional refilling delays, the overall consensus is that the breakfast at Best Western Hotel Wiesbaden is exceptional and worth looking forward to each morning.
Dinner
The Best Western Hotel Wiesbaden offers a mixed dining experience with several highlights and areas for improvement. The bar stands out as a significant attraction, thanks to its extended hours and the friendly, dedicated staff. The bar is open 24 hours a day, providing a variety of drink options, tasty snacks and even some hot meals such as Flammkuchen and pizza. The selection of wines has been praised for its quality and reasonable prices. Guests have noted the inviting atmosphere of the bar, which serves as a pleasant spot after a long day.
Despite these strengths, there are several points of concern. The hotel lacks a full restaurant service for dinner, which limits dining options to the bar's basic menu. Some guests find the food options insufficient and not always of high quality with instances of dishes being too crispy or overcooked. The bar service can also become overwhelmed during busy times, leading to long waits for drinks and a disorganized atmosphere.
For breakfast, the hotel offers an extensive variety, starting early enough to accommodate those with early work commitments. The breakfast spread includes a range of cold cuts, cheese, fruits and freshly baked items, highly appreciated by the guests.
In summary, while the Best Western Hotel Wiesbaden excels in the bar and breakfast offerings, it could benefit from expanding its dining options and improving the efficiency of bar service during peak hours.
Rooms
The rooms at Best Western Hotel Wiesbaden consistently impress with their modern and stylish decor, offering a blend of functionality and aesthetic appeal. Guests have noted the rooms as being exceptionally clean, comfortable and well-furnished. Many reviews highlight the spaciousness and ample light with beautiful decorations that create a welcoming atmosphere. The hotel's ambiance is further enhanced by large bathrooms, air conditioning and practical amenities such as digital tablets and well-equipped facilities.
While some guests found the room sizes to be compact, they still appreciated the functional design and cleanliness. The lack of wardrobes and refrigerators in some rooms was a minor downside for a few, but the overall feedback remains overwhelmingly positive. The quietness of the rooms ensures a restful stay with soundproofing that effectively blocks external noise.
In sum, the rooms at Best Western Hotel Wiesbaden are celebrated for their modern comfort, cleanliness, spaciousness and thoughtful decoration, providing a pleasant and relaxing environment for travelers.
Beds
Best Western Hotel Wiesbaden consistently receives high praise for the comfort and quality of its beds. Guests highlight the beds as being particularly comfortable with many describing them as super comfortable and perfect for a good night's sleep. The mattresses and pillows also receive positive remarks, being described as comfortable and contributing to a restful experience.
While some guests found the beds to be too firm or in need of slight improvement, the overall consensus is that the bedding provides a high level of comfort. The hotel offers a range of bed types, including king-size and box spring beds, which add to the positive sleep experience. Additionally, the clean and stylishly designed rooms contribute to the overall comfort and satisfaction of the guests.
The rooms at Best Western Hotel Wiesbaden are noted to be spacious and very clean, offering a good functional space for guests. The staff is frequently mentioned as friendly and helpful, enhancing the overall stay. Good bar services and quality bedding further add to the positive aspects, making the hotel a reliable choice for a comfortable and pleasant stay.
Cleanliness
The Best Western Hotel Wiesbaden garners high praise for its exceptional cleanliness and modern amenities. Guests frequently commend the hotel's clean and modern appearance, highlighting that it is well-maintained and inviting. The rooms, in particular, are noted for being very clean, tidy and functional. The bathrooms receive specific mention for their spotless condition and modern fittings.
Throughout the hotel, cleanliness stands out, from the communal areas to the individual guest rooms. Attention to detail is evident with everything described as being in perfect order. The hotel’s modern decor and stylish furnishings add to the overall appeal. Additionally, the facility is praised for its quiet and comfortable environment, providing a pleasant stay for all visitors.
Maintaining a high standard of hygiene, the hotel’s staff are recognized for their diligence in cleaning and their friendly, professional demeanor. Guests consistently feel comfortable and welcomed with the hotel's cleanliness and thoughtful amenities contributing to a highly satisfying experience.
Staff
The Best Western Hotel Wiesbaden boasts an exceptionally friendly and accommodating staff, making it a popular choice for travelers. Guests often highlight the warm and welcoming reception, where the staff are quick to assist and always maintain a courteous demeanor. The employees are described as super friendly, helpful and attentive, ensuring that every visitor feels valued and well taken care of.
Breakfast service at the hotel also receives high praise with staff promptly replenishing the buffet and providing attentive service. The reception team, led by commendable figures like Anastasia and Mr. Joachim, is noted for its professionalism and responsiveness to guests' needs and concerns. Whether dealing with inquiries or problems, the staff handles matters in an uncomplicated and efficient manner, creating a pleasant atmosphere.
Overall, the consistency in the friendly tone and dedicated service of the staff is a standout feature of the hotel. From the reception to housekeeping, every department is staffed with individuals who are not only competent but also genuinely nice, enhancing the overall experience for guests. This impeccable service quality is frequently acknowledged as one of the hotel's most important assets.
Wi-Fi
The Wi-Fi service at Best Western Hotel Wiesbaden has drawn mixed feedback from guests. Many appreciated the accessible, free Wi-Fi with consistent and stable connectivity, emphasizing that it was adequate for their needs. There were commendations for fast and excellent Wi-Fi with some noting that Wi-Fi was available 24 hours, even in the bar area. However, a significant number of reviews highlighted issues such as no Wi-Fi availability, unstable signals, slow speeds and occasional dropouts. Some guests experienced rude customer service when addressing connectivity problems. While certain visitors were pleased with the Internet service, others found it unreliable and outdated. More reliable and faster internet access could enhance the overall guest experience.
Gym
The gym at Best Western Hotel Wiesbaden is consistently appreciated by guests for its practicality and modern amenities. Many reviews highlight that the fitness room, while on the smaller side, is well-equipped and efficiently designed, meeting the needs of travelers looking for a quick workout. The gym is described as adequate, satisfying and even great by several guests with good equipment and functional purpose. One mentioned that it is conveniently available and another praised its complete setup with TRX equipment. Although a few comments noted its basic nature and size restrictions due to Corona precautions, overall impressions indicate a modern and nicely furnished space that adequately supports a fitness routine during a stay.
Parking
Guests at the Best Western Hotel Wiesbaden consistently praise the extensive and well-maintained underground parking facilities available at the hotel. With a large, secure and well-lit parking garage conveniently located underneath the hotel, guests find parking both ample and easily accessible. The direct elevator access from the garage to the hotel lobby adds to the convenience.
However, some guests mention the parking comes at an additional cost of 15 euros per day, which a few consider somewhat expensive. Despite this, many appreciate the spacious parking options, including spaces that accommodate larger vehicles like SUVs and electric vehicle charging stations. The ability to park directly on the street nearby provides an alternative, though free parking can be difficult to find in the area.
Overall, the underground parking garage is a major asset for travelers seeking convenience and security for their vehicles during their stay at the Best Western Hotel Wiesbaden.
Family
Best Western Hotel Wiesbaden offers a pleasant family-friendly experience. The staff are known for their welcoming and accommodating nature, making it ideal for families. The environment caters well to children and the modern hotel provides cozy, spacious and clean rooms suitable for family stays. Rooms are large, bright and quiet with some offering the convenience of being connected, making it perfect for larger families. Despite minor issues like a creaking extra bed, the overall atmosphere is enjoyable and the location is within a walkable distance to downtown.
Families have access to various programs and attractions, ensuring kids find enjoyment throughout their stay. The layout is well thought out and family rooms are well-organized and spacious. Parents appreciate the comfortable and sizable rooms designed for family use. Pets are also welcome, adding to the inclusiveness of the hotel.
Guests have consistently reported great service and a lovely atmosphere, mentioning their willingness to return for future family vacations. The facilities and friendly approach contribute to an overall highly recommended family-centric hotel experience.
3 Star
Best Western Hotel Wiesbaden offers reliable and affordable three-star accommodations that cater to a range of travelers, from business visitors to families and those on short stays. The hotel's facilities meet the expectations and standards of a conference hotel, delivering a solid middle-class experience with good value for money. Guests highlight its convenient location near the train station and city center, making it easy to explore the surrounding area or attend business meetings. The modern amenities, including a small but adequate gym, are appreciated by many.
While the standard rooms may be on the smaller side, they are considered comfortable, especially for shorter stays. Reviews note a comfortable and modern atmosphere throughout the hotel. The affordability and value for money are frequently praised with some guests even suggesting the hotel exceeds typical three-star expectations and deserves a higher rating. Despite a few areas for improvement, such as occasional issues with room cleanliness and some employee training needs, the overall sentiment is positive.
The hotel’s breakfast offerings receive commendations, though the quality of the orange juice could improve. Overall, Best Western Hotel Wiesbaden is a good choice for those seeking cost-effective comfort and convenience in a well-located, modern setting.
Business
Best Western Hotel Wiesbaden comes highly recommended for business travelers due to its well-suited facilities and services. The hotel is praised for being ideal for short business stays, business trips and trade fairs, providing a modern and business user-friendly environment. With excellent infrastructure, including conference and meeting rooms, it meets all the business standards necessary for a comfortable stay.
The location is advantageous, being close to the station, making it easily accessible for business visits. Despite not being in the city center, the hotel offers a quiet atmosphere located in a business park, which translates to peaceful nights and easy in/out access by car.
The hotel caters exceptionally well to the needs of business travelers, offering good value for money, reliable internet connection and essential business amenities for a high-level stay. Visitors often highlight its suitability for both quick business trips and longer stays. Those attending congresses or on work trips will find it particularly convenient. Comfortable, functional and modern, Best Western Hotel Wiesbaden is consistently recommended as a top choice for business accommodations, as well as for weekend or city trips with friends.
Accessible
Best Western Hotel Wiesbaden receives favorable feedback for its accessibility features, making it a suitable option for guests with disabilities. The hotel is consistently described as wheelchair accessible with easily accessible entrances and rooms tailored for disabled guests. Facilities ensure good mobility throughout the premises and are noted to be suitable for individuals using walkers. Accessible bathrooms and necessary amenities enhance the convenience for those in need.
The hotel also shines as a family-friendly destination with several guests expressing their willingness to visit again with children, praising the facilities available for young guests. Communication with staff during the COVID-19 pandemic is mentioned positively, highlighting the hotel's commitment to health and safety, including the use of masks by the staff and helpful allergen information.
Despite minor issues such as difficulty identifying the hotel and some stairs, most accessibility concerns are minimal. The staff's helpfulness further contributes to a positive experience, making it a recommended stay for handicapped persons.
Dog Friendly
The Best Western Hotel Wiesbaden is highly regarded for its exceptional pet-friendly policies and facilities. Many guests praise the hotel for being very dog-friendly, welcoming pets with open arms. Dogs are well-received with several mentions of a good atmosphere and excellent pet policy. Pets are even welcome in the breakfast room, ensuring they are part of the full experience.
The hotel accommodates pets without hassle with specific dog-friendly areas and water readily available for furry companions, showcasing their commitment to pet comfort. The property maintains a pet-friendly reception and offers dog-friendly accommodations, making it convenient for pet owners.
While some guests mention concerns about dogs on carpeted floors in rooms, the overall feedback highlights the hotel as particularly accommodating to dogs, making it an excellent choice for those traveling with pets.
No, Best Western Hotel Wiesbaden doesn't have any pool.
No, a spa isn't available at Best Western Hotel Wiesbaden.
Yes, Best Western Hotel Wiesbaden welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Wiesbaden.