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Summary of reviewsMoontide Riverside Lodge provides a captivating escape on the banks of a serene river, offering guests an enchanting, peaceful atmosphere enriched by its idyllic location. Minutes from the beach and situated on a quiet peninsula near the center of Wilderness, it strikes a perfect balance between nature and accessibility to local amenities, delivering a unique and magical experience.
Guests rave about the breakfast experience, highlighting the delicious, diverse options served in the tranquil setting by the river, terraces, or under shaded trees. This delightful start to the day is complemented by the attentive staff, enhancing the charm of the lodge.
The rooms at Moontide Riverside Lodge are beautifully decorated and furnished with African-themed touches, providing comfort and privacy. While a few minor issues such as the absence of air conditioning and a slight smell in some rooms are noted, they do not detract significantly from the overall experience. Guests enjoy picturesque views directly from their accommodation, along with complimentary leisure activities like canoeing.
Cleanliness stands out as a strong point, with perfectly maintained rooms ensuring peace of mind for those concerned with hygiene. Although the bathrooms could use updates, the overall immaculate presentation paired with complimentary amenities like sherry helps create a welcoming stay, despite the lack of complete childproofing in the accommodations.
The exceptional staff, including Candy, Edmund, and JP, are frequently praised for their friendly and professional service. Their ability to provide valuable local recommendations enhances the experience, creating a warm and inviting ambiance that contributes greatly to the lodge's allure.
Despite the absence of a swimming pool, the lodge offers various free water activities, such as kayaking and canoeing, allowing guests to explore and appreciate the natural beauty of the surroundings. The transition from a pool to a decorative flower pond enhances the property's aesthetic appeal.
Guests generally enjoy comfortable beds, with most rooms providing a cozy sleep experience supported by thoughtful touches like heating blankets. While occasional firmness or pillow issues are mentioned, they do not overshadow the overall comfort provided.
Combining a stunning location, fantastic breakfast, beautiful rooms, superior cleanliness, and remarkable service, Moontide Riverside Lodge stands out as an exceptional riverside retreat, ensuring a memorable and relaxing stay. Show more
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Categories
Guest House for Honeymoon
Located on the banks of the Wilderness lagoon, this lodge offers a romantic and picturesque setting. Its proximity to the beach and tranquil environment make it ideal for a honeymoon getaway.
Dog Friendly Guest House
This guesthouse is pet-friendly.
Romantic Guest House
Situated on the banks of the Wilderness lagoon, this lodge offers a romantic retreat with its beautiful setting and comfortable accommodations. It is also conveniently located near the beach.
Guest House with Parking
This riverside lodge includes parking among its amenities for guests.
Small Guest House
This 1920s thatched-lodge provides comfortable accommodation in a beautifully serene location along the banks of Touwsrivier. It offers vaulted rooms and homecooked breakfasts.
Guest House where Extra Health & Safety Measures Have Been Taken
Moontide Riverside Lodge likely adheres to standard health and safety protocols, including enhanced cleaning, social distancing measures, and staff training on hygiene practices, to protect guest well-being.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No Only Sanitize Hands and to wear a mask on arrival.
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No Al staff wear masks and keep the distance
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Double RoomMoon shadow 1 King size bedded room with full en-suite bathroom and private patio.
BungalowUpstairs, double and single bed loft room. Downstairs lounge with king size bed and en-suite bathroom. Private patio.
SuiteLuxury suite with private patio and river view.
Double RoomSpacious king-sized bed room with lounge, 2 sleeper couches and a private patio with parking bay located a few steps away. The bathroom features a bath and a large, walk-in shower.
Double RoomFeaturing excellent views of Touw River, bedroom patio, en suite bathroom with an shower outside and private deck.
Twin RoomTwin bed with en-suite bathroom and a private patio overlooking the river.
SuitePrivately situated double bed suite located right on the waters edge. The bathroom features a corner bath and a hand held shower.
Double RoomKing size bed with seating area, pull out couch for 3rd person and dressing room and patio overlooking the river.
Double RoomMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Double RoomMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room provides a private entrance, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Location
Nestled on the serene banks of a river, Moontide Riverside Lodge showcases an idyllic and luxurious location that captivates all who visit. This enchanting riverside retreat offers spectacular views, inviting guests to swim in its pristine waters or simply soak in the tranquil atmosphere. Minutes from the beach and convenient to the center of Wilderness, guests appreciate the nearby access to both nature and local amenities. The lodge's peaceful setting on a quiet peninsula enhances the allure, providing a storybook-like charm that resonates with those seeking a magical and unique experience. With its unbeatable position on the riverfront, Moontide Riverside Lodge stands out as a beautiful and special escape for those looking to relax and unwind in a truly stunning location.
Breakfast
The breakfast experience at Moontide Riverside Lodge consistently receives high praise from guests, who describe it as delicious, fantastic, and superb. Visitors can start their day with freshly cooked breakfasts that are not only generous and diverse in options but also personally served, offering an array of tasty choices. The idyllic setting enhances the morning meal, with diners often enjoying their breakfasts on a terrace, by the river, or under shady trees, providing a tranquil start to the day with scenic views. This riverside dining adds to the unique charm of the place, making the experience not just about flavorful food but also about relaxing ambiance. With amazing staff contributing to the delightful experience, the breakfast at Moontide Riverside Lodge becomes a memorable highlight of staying there.
Rooms
Moontide Riverside Lodge offers an exceptional stay with its beautifully decorated and tastefully furnished rooms, each with its own unique charm and character. Guests are welcomed warmly, with attentive hospitality setting the tone for their visit. The accommodation features modern, clean, and fully equipped rooms that are spacious and cater well to families, ensuring both comfort and privacy for all. Large beds and well-appointed bathrooms enhance the experience, with the decor exuding an exquisite and individual style that reflects an African theme. Although some rooms might lack air conditioning and may have a slight smell, these minor issues do little to detract from the overall experience. Located directly by the river with picturesque views, guests can also enjoy leisure activities such as free canoeing. Moontide Riverside Lodge invites guests into a tranquil and beautifully crafted environment, making it a perfect retreat regardless of the season.
Beds
Guests at Moontide Riverside Lodge generally find the beds to be comfortable, with many highlighting their experiences using phrases like "very comfy bed," "super comfortable beds," and "the beds are very comfortable." Some rooms, like Treetop, received notes of varied satisfaction, mentioning that the bed was not great or that the mattress felt old and soft. A few reviews pointed out firmness and pillow issues, with some finding the bed a bit firm for their preferences and mentioning hard pillows. Despite these occasional concerns, most guests seem to enjoy the cozy comfort offered by the beds, complemented by thoughtful touches like heating blankets. Overall, relaxing sleep experiences enhance the warm hospitality at this riverside retreat.
Cleanliness
Moontide Riverside Lodge impresses with its commitment to cleanliness and comfort, which is a recurring highlight in guest feedback. Visitors frequently mention the spotlessly clean rooms, creating a reassuring atmosphere for travelers who prioritize hygiene. Rooms are appreciated not only for their cleanliness but also for being adequately sized, making them suitable for families. The bathrooms, though spacious and comfortable, could benefit from some updates, hinting at a need for modernization amidst the otherwise immaculate presentation. The accommodation features beautifully rearranged rooms that are not only clean but also well appointed, adding to the overall lovely atmosphere of the lodge. Additionally, the inclusion of complimentary sherry as a welcome gesture underscores the lodge's attention to detail in ensuring a pleasant stay. However, it is noted that the accommodation is not completely childproof, suggesting a consideration for families with young children. Despite minor drawbacks, the lodge maintains a superbly clean environment, earning accolades for its consistent standards.
Staff
Moontide Riverside Lodge in Wilderness offers an exceptional hospitality experience, with a team of staff consistently praised for their warm and attentive service. Guests frequently highlight the friendliness and professionalism of the team, noting how welcoming and accommodating they are. Candy, Edmund, and JP are particularly mentioned for their helpfulness and knowledge, contributing greatly to making guests feel at home. The staff's ability to provide excellent recommendations for the local area enhances the overall visit. Visitors appreciate the seamless blend of attentive service and genuine warmth, which significantly elevates the lodge's inviting ambiance. The combination of this incredible staff and the beautiful location makes for a memorable and comfortable stay.
Pool
At Moontide Riverside Lodge, guests can enjoy an array of water activities for free, including canoes, kayaks, and paddle boats. This selection provides ample opportunity to explore the surrounding river area in a leisurely manner. While the lodge had previously offered a swimming pool, it has since been transformed into a decorative flower pond, adding to the property's aesthetic charm. Though the original pool was noted to be small, the shift towards offering a variety of watercraft enriches the guest experience, focusing on the natural beauty and outdoor adventure opportunities in and around the lodge.
Yes, Moontide Riverside Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Moontide Riverside Lodge.
Yes, Moontide Riverside Lodge welcomes dogs.
Yes, parking facilities are available at Moontide Riverside Lodge.