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Summary of reviewsDORMERO Hotel Wilhelmshaven receives widespread praise for its prime location, offering visitors easy access to Wilhelmshaven's key attractions like the city center, harbor, South Beach and the KW Bridge. Its proximity to both city amenities and serene waterfront spots make it perfect for diverse activities, from tourism to casual strolls. Despite being centrally situated, the hotel maintains a tranquil environment, appreciated by those seeking quiet.
The hotel’s breakfast service is recognized for its rich and diverse selection with guests frequently praising the delicious and plentiful options. The friendly and attentive staff contribute to the positive experience by keeping the buffet well-stocked. The dining experience continues to impress during dinner with commendations for quality, variety and affordability, particularly regarding seafood and vegan Vietnamese dishes. The cozy ambiance and attentive service enhance the dining experience, though occasional closures of the restaurant have been noted.
Room accommodations at DORMERO Hotel Wilhelmshaven garner mixed reviews, largely depending on whether guests stay in renovated or older rooms. The newly renovated rooms are modern, stylish and comfortable with many enjoying bright interiors, large bathrooms and maritime décor. Superior and suite rooms are especially commended for their size, cleanliness and amenities. However, older rooms attract criticism for being smaller, outdated and less clean. The contrast between the newly renovated and older sections impacts guest experiences.
Cleanliness is generally satisfactory with many guests finding the rooms tidy and comfortable and the common areas well-maintained. Nonetheless, issues such as stained carpets, dust and occasional mold have been raised, indicating a need for more consistent housekeeping.
The staff at DORMERO Hotel Wilhelmshaven are highly praised, contributing significantly to the hotel's welcoming atmosphere. Guests frequently commend the super-friendly and helpful nature of the employees, particularly those at reception, who are noted for their courtesy and efficiency. The staff's responsiveness and helpfulness in resolving issues enhance the overall guest experience.
The hotel provides reliable and complimentary WiFi, enhancing the stay with good quality internet access. The inclusion of a tablet in rooms, offering local information and recommendations, is a valued addition for many guests.
Parking options at DORMERO Hotel Wilhelmshaven are largely well-received, offering convenient and secure parking across the street and other nearby options. While generally appreciated, there is room for improvement, such as adding charging facilities for electric cars.
Families traveling with children find the hotel accommodating, thanks to spacious suites, ample supplies of towels and bedding and a family-friendly environment. However, some standard rooms may be perceived as small, urging families to consider upgrades for added comfort.
Feedback on the hotel’s beds varies; a majority of guests find them comfortable, while some criticize mattresses for being too soft or worn out and beds for being too narrow.
Overall, despite some areas needing improvement, DORMERO Hotel Wilhelmshaven is well-regarded for its exceptional location, friendly staff and quality dining options, making it a favored choice among travelers to Wilhelmshaven. Show more
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Categories
Family Friendly Hotel
Offers family-friendly services and is centrally located, providing easy access to attractions such as the Wilhelmshaven Aquarium and nearby parks.
Hotel with Parking
The hotel has its own on-site parking lot available for guests. While there is a fee of 7.00 EUR per night, it provides convenient on-site parking.
Cheap Hotel
It is a hotel that has been frequently mentioned as a budget option. It provides standard hotel services at a lower price point than many other hotels in the area.
Hotel for Honeymoon
Dog Friendly Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.
SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers soundproof walls, a minibar, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
The DORMERO Hotel Wilhelmshaven boasts an exceptional location that makes it a convenient choice for visitors to Wilhelmshaven. Guests repeatedly highlight the hotel's central setting within walking distance to key attractions like the city center, harbor, South Beach and the KW Bridge. Located just a few minutes from the main train station, the hotel is also near shopping centers and dining options, making it an ideal base for exploring the area.
The proximity to both the water and city amenities is a major plus with many reviewers noting that everything from cafes and museums to the beach promenade and pedestrian zones is easily accessible by foot. The hotel manages to be centrally situated while still offering a tranquil environment, ideal for those seeking quiet despite being in the heart of the city.
Cyclists and walkers will appreciate the convenience of reaching nearby scenic spots like Banter Lake and the Jade Bay. The location is also lauded for its suitability for various activities, from attending events at the Pumpwerk to leisurely strolls along the water.
Overall, the location of DORMERO Hotel Wilhelmshaven is praised as being perfect for a range of visitors, ensuring that guests can enjoy both the vibrancy of the city and the relaxing ambiance of the waterfront.
Breakfast
The reviews for the breakfast at DORMERO Hotel Wilhelmshaven are predominantly positive, highlighting a rich and diverse selection that many found delicious and plentiful. Guests appreciated the variety, noting options like bread, meats, cheeses and even salmon. The breakfast was frequently described as very good with many commenting on its excellent value for the price. The staff received praise for their friendliness and attentiveness, ensuring that the buffet was always replenished.
However, there were a few areas for improvement noted by some guests, such as the desire for more variety and better quality on certain items like rolls. Despite a few criticisms, most reviews indicated that the breakfast provided everything needed to start the day well, often exceeding expectations given its cost. The breakfast setting itself received mixed reactions with some finding it charmingly retro and others less appealing. Overall, the breakfast at DORMERO Hotel Wilhelmshaven was well-regarded and considered a highlight by many guests.
Dinner
DORMERO Hotel Wilhelmshaven boasts a delightful dining experience with an emphasis on quality and variety. Guests have frequently praised the hotel's restaurant for its excellent and affordable food. Special mentions include the seafood platter and a diverse menu featuring classic fish, meat dishes and a few vegan Vietnamese options. The Vietnamese cuisine, in particular, has received high accolades for both taste and price.
The restaurant offers a cozy ambiance with a friendly and attentive service, making it a pleasant spot for dining. Evenings at the restaurant are often highlighted as wonderful with delicious dinners marking the end of the day. Several guests commended the soups and various fish dishes, labeling them as particularly delectable.
While breakfast reviews are more mixed, often described as just okay or average, the lunch buffets have been noted for their quality and value. Despite a few isolated complaints regarding order mistakes and overly salty dishes, the overall sentiment towards the food remains positive.
However, it's important to note that the restaurant has faced multiple closures due to various reasons, including company holidays and illness, which disappointed guests expecting a comprehensive dining experience on-site. Additionally, guests noted that food trays were sometimes left in hallways and diners occasionally smoked near the entrance, which detracted from the overall experience.
In conclusion, while there have been some operational hiccups, the dining offerings at DORMERO Hotel Wilhelmshaven are generally well-regarded with many guests recommending the restaurant for its delicious and reasonably priced meals.
Rooms
DORMERO Hotel Wilhelmshaven offers a mix of experiences for its guests, especially when it comes to room accommodations. Many guests have appreciated the hotel's recently renovated rooms, which are described as modern, stylish and comfortable. These rooms often feature bright and spacious interiors, large bathrooms and pleasant maritime decor. Functional amenities such as good lighting, ample storage space and comfortable beds are frequently mentioned, along with additional perks like coffee machines and smart tablets providing hotel and city information.
The hotel's superior and suite rooms are particularly praised for their size, cleanliness and comfort with some rooms even including extra seating areas and large bathrooms with walk-in showers. Guests have found the rooms to be well-equipped, tastefully furnished and generally quiet with good sound insulation.
However, not all rooms have received universal acclaim. Some guests have encountered smaller, outdated rooms with worn-out furnishings and cleanliness issues. A few have noted the lack of essential amenities such as air conditioning, refrigerators and sufficient storage surfaces. The inconsistency between the newly renovated and older parts of the hotel has led to mixed experiences with some guests feeling disappointed upon receiving one of the non-renovated rooms.
For business travelers, small yet functional rooms seem sufficient, though the economy single rooms have been flagged as needing urgent renovation. Despite some older rooms being a bit musty and old-fashioned, the newer ones have been very positively received, providing an appealing contrast.
Overall, the hotel's renovated sections give guests a comfortable and modern stay, while the older rooms might require some updating to meet contemporary standards. The staff's responsiveness and helpfulness, especially in resolving room-related issues, have contributed to the hotel's positive aspects, making DORMERO Hotel Wilhelmshaven a destination of choice for many travelers.
Beds
DORMERO Hotel Wilhelmshaven's beds have received mixed feedback from guests. A significant number of reviewers appreciated the comfort, praising the beds as very comfortable, exceptionally comfortable and super comfortable. Many guests noted the beds as comfortable and clean, mentioning that they were pleasant to sleep on. A unique feature, the beach chair headboard, was also highlighted positively.
However, some critical points emerged. Several guests found the mattresses too soft, worn out or sagging, making them uncomfortable for a restful night. Others mentioned the beds being too small or narrow for two adults with one guest even falling out due to the bed's narrowness. The blankets also drew criticism for being too thin and there were isolated incidents of beds not being made properly with crumbs and hair on the sheets.
Overall, while many guests enjoyed a cozy and comfortable night’s sleep, there were notable concerns about the condition and size of the beds that future guests might want to consider.
Cleanliness
DORMERO Hotel Wilhelmshaven enjoys a central location and boasts friendly staff with some standout features, such as large, clean and freshly renovated bathrooms which numerous guests have complimented. The overall cleanliness of the rooms is generally acceptable with many guests finding their rooms tidy and comfortable. Common areas and the hotel's outdoor spaces are well-maintained, contributing to a presentable environment.
However, despite these positive aspects, there are recurring concerns regarding specific cleanliness issues. Some guests have reported stained carpets, dust on furniture, unclean mirrors and hair left in rooms and bathrooms. There's also mention of mold and black marks in some bathrooms and some rooms exude a musty smell. Maintenance appears to be inconsistent with some rooms only serviced upon request and, at times, in a less than thorough manner. Additionally, certain areas like stairwells and hallways seem overdue for more frequent cleaning.
Overall, while DORMERO Hotel Wilhelmshaven offers some shining aspects, particularly in terms of room renovation and location, there are notable areas where cleanliness could be improved to enhance guest satisfaction fully.
Staff
DORMERO Hotel Wilhelmshaven is highly praised for its friendly and accommodating staff. Reviewers frequently mention the super friendly and helpful nature of the employees, especially highlighting the positive interactions with the reception staff who are described as courteous, approachable and efficient. The service is noted to be attentive and quick to respond to guests' needs, often going the extra mile to ensure a pleasant stay.
Guests appreciate that the staff speaks excellent English, making communication seamless for international visitors. The breakfast service is also well-received with friendly staff contributing to a delightful start to the day. Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is one of exceptional service with several comments emphasizing the staff's competence, dedication and genuine kindness.
The hotel's welcoming atmosphere is enhanced by the staff's efforts, from reception to housekeeping, providing helpful information such as parking options and maintaining a polite and helpful demeanor throughout the guests' stay. The combination of a central location and the consistently positive staff interactions ensures that DORMERO Hotel Wilhelmshaven stands out as a top choice for travelers seeking a friendly and attentive experience.
Wi-Fi
DORMERO Hotel Wilhelmshaven ensures a reliable and complimentary WiFi experience for its guests. Reviews highlight that the WiFi is generally of good quality with a satisfactory speed, functioning well in the rooms. Some guests appreciated the provision of a tablet in their rooms, which not only offered internet access but also valuable information about the hotel and local area, including restaurant and leisure activity recommendations. These tablets received positive mentions for their convenience and usefulness. Despite an occasional mention of an unstable WiFi signal, the overall feedback indicates that the hotel's internet service is dependable and enhances the overall stay.
Parking
DORMERO Hotel Wilhelmshaven offers a variety of parking options, catering to both guests' convenience and security. The hotel's own parking lot is directly across the street, which many find practical and secure for a fee of 7€ per day. For those arriving with trailers or motorcycles, it provides a comfortable and spacious solution, although some found the availability limited.
There are also paid parking spaces in front of the hotel and a fenced parking lot opposite the building, making it easy to find a spot nearby. Many guests appreciated being able to park directly in front of the hotel or in the designated areas, even highlighting the security measures in place.
For those looking to save on costs, free parking options are available in the vicinity, particularly on weekends and later in the day. Additionally, a nearby parking garage at the Nordseepassage offers an even more cost-effective solution with a daily flat rate of less than 3 euros.
Despite these various options, some guests mentioned the occasional difficulty in finding a spot and a few pointed out that there is no charging facility for electric cars. The parking fee, while generally accepted, was suggested by some to be included in the room price for added convenience.
Overall, the parking situation at DORMERO Hotel Wilhelmshaven is well-received with most guests finding it convenient and secure, albeit with some room for improvement in terms of booking ease and pricing.
Family
DORMERO Hotel Wilhelmshaven is a great option for families traveling with children, providing a pleasant and comfortable stay for both kids and parents. The hotel's family-friendly and lovingly furnished environment makes it easy for little ones to feel immediately at ease.
Guests have noted that there is an ample supply of towels, bedding and pillows, which is especially convenient when traveling with children. Families will appreciate the spacious suites consisting of two rooms, offering extra space and comfort. Although some standard rooms might be on the smaller side with 140cm beds, upgrading to a comfort room provides larger bed options.
While the family rooms might not always be available and the proximity of the children’s room to the elevator could be a concern for noise-sensitive guests, many families have had enjoyable stays and would book the hotel again. The overall sentiment suggests that DORMERO Hotel Wilhelmshaven is an accommodating option for families, ensuring both parents and children have a pleasant experience during their stay.
Dog Friendly
DORMERO Hotel Wilhelmshaven stands out for its exceptional dog-friendly facilities and services. Guests traveling with dogs are warmly welcomed, making it an ideal choice for pet owners. Pets are allowed in various areas of the hotel, including the breakfast room, which adds to the convenience. The hotel provides a second entrance specifically for dogs, ensuring easy access for pets and their owners. Upon check-in, dogs are greeted with treats, highlighting the hotel's commitment to pet hospitality. The staff are noted for their friendliness towards dogs, creating a welcoming atmosphere for four-legged guests. Room comfort is tailored to accommodate both humans and pets. However, it's worth mentioning that there may be some inconvenience regarding waste disposal, as guests have reported the need to carry waste bags for a considerable distance. Overall, DORMERO Hotel Wilhelmshaven is highly recommended for travelers with dogs, offering a pet-friendly environment and a warm reception for both pets and their owners.
No, DORMERO Hotel Wilhelmshaven doesn't have any pool.
No, a spa isn't available at DORMERO Hotel Wilhelmshaven.
Yes, DORMERO Hotel Wilhelmshaven welcomes dogs.
Yes, parking facilities are available at DORMERO Hotel Wilhelmshaven.
No, DORMERO Hotel Wilhelmshaven doesn't have a gym.