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Summary of reviewsMotel 6 Wilkes Barre Arena is highly praised for its strategic and convenient location, providing easy access to shopping, dining and local attractions. Situated near the I-81 interstate and in close proximity to an event arena, the hotel's location is ideal for travelers attending events and seeking nearby amenities. Guests appreciate the ample parking and overall accessibility, making it a top choice for those valuing convenience.
The cleanliness of the motel stands out with numerous guests commending the spotless and modern environment. The housekeeping staff receives special mention for their attention to detail and friendly service, ensuring a comfortable stay. The cleanliness is often compared favorably to higher-end properties, adding to the overall positive impression.
Guest interactions with the staff are consistently positive, highlighting their friendliness, professionalism and helpfulness. The front desk employees, in particular, are noted for their courteous demeanor and exceptional service, creating a welcoming and home-like atmosphere.
While the rooms receive mixed reviews, positive notes include their cleanliness, spaciousness and modern updates. The check-in process is often described as fast and easy. However, some guests noted a strong perfume-like odor in certain rooms and the lack of basic amenities such as shampoo, hairdryers, refrigerators and microwaves. The absence of carpeting is appreciated for maintaining cleanliness, despite occasional reports of sticky floors.
The beds, on the other hand, draw mixed responses. Though some guests find them comfortable, many criticize the beds for being too firm or uncomfortable. Complaints about small bed sizes and worn mattresses are common, often detracting from the overall room experience.
In summary, Motel 6 Wilkes Barre Arena excels in location, cleanliness and staff friendliness. While the rooms are generally clean and modern, amenity shortcomings and bed comfort issues are areas for potential improvement. The motel remains a recommended choice for those seeking convenience and cleanliness with amicable staff in Wilkes Barre. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Accessible Hotel
This motel offers accessible rooms and has wheelchair access. It is a newly built property.
4-Star Hotel
Room Types
Double Room - Non-Smoking This room features a cable TV and a work desk.
Quadruple Room - Non-SmokingThis room features a cable TV and a work desk.
Double Room - Disability Access - Non-SmokingThis accessible room features a cable TV and a work desk.
Deluxe King Room - Non-SmokingThis room features a kitchen, a cable TV and a work desk.
Quadruple Room - Disability Access - Roll in ShowerThis accessible room features a cable TV and a work desk.
Deluxe Quadruple Room - Non-SmokingThe quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Disability Access - Non-SmokingThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple Room - Disability Access - Non-SmokingThe quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This quadruple room features air conditioning and a TV with cable channels. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
Situated in an incredibly convenient area, Motel 6 Wilkes Barre Arena offers exceptional proximity to shopping, dining and local attractions. The hotel's location is especially praised for being near the I-81 interstate, ensuring easy access for travelers. Its vicinity to the event arena makes it an ideal spot for those attending events. Guests frequently highlight the convenience of being close to various services and restaurants, which adds to the overall appeal. The location is often described as perfect or very well-located, making it a highly recommended choice for visitors seeking convenience and accessibility. Additionally, the ample parking available at the hotel is a noteworthy benefit. Overall, Motel 6 Wilkes Barre Arena's strategic position is one of its strongest selling points.
Rooms
The Motel 6 Wilkes Barre Arena rooms receive mixed reviews. On the positive side, guests appreciated the cleanliness, spaciousness and modern updates in the rooms. Beds were often described favorably and some travelers highlighted the fast and easy check-in process. Additionally, the lack of carpeting in rooms was appreciated for reducing retained dirt and odors.
However, there were several points of criticism. Some rooms emitted a heavy, perfume-like odor and lacked basic amenities like shampoo, hairdryers, refrigerators and microwaves. The firmness of the beds received mixed feedback with some finding them a little too firm or uncomfortable. Others noted that the TV wasn't optimally placed facing the bed. Reports of sticky floors and general sparsity in room furnishings were also mentioned.
While the overall cleanliness was praised, there were instances where bathrooms were not up to standard. The amenities within the rooms were minimalistic, which might not suit everyone's preferences.
Beds
The reviews for the beds at Motel 6 Wilkes Barre Arena present mixed experiences from guests. Some found the beds to be comfortable, appreciating the overall cleanliness and value of the rooms for the price. However, many guests had concerns, describing the beds as hard, uncomfortable and even feeling like concrete. Complaints about small bed sizes and worn, squeaky mattresses were common with some noting that the beds were low to the ground or simply not good. The firmness of the mattresses was often mentioned with several guests suggesting the beds were too firm for a comfortable night's sleep. Overall, while the room value and cleanliness were praised, the beds left much to be desired for many visitors.
Cleanliness
Motel 6 Wilkes Barre Arena stands out primarily for its notable cleanliness. Guests frequently highlight the hotel's neat and pristine environment with rooms and the entire facility maintaining a very clean standard. The atmosphere is often described as clean and modern, extending to the clean surroundings outdoors. The hotel's cleanliness compares favorably even to some high-end properties with guests citing the rooms as cleaner than some Hilton locations.
Housekeeping receives special mention for their attention to detail and kindness, reinforcing the positive experience. Additionally, the property offers convenience with its proximity to downtown and essential stores, adding to its overall appeal. While a few mentions suggest that it might not always be perfect, the overarching sentiment praises the hotel for its cleanliness and friendly staff, ensuring a comfortable stay for travelers.
Staff
The staff at Motel 6 Wilkes Barre Arena receive consistent praise for their friendliness and professionalism. Guests frequently mention the pleasant and courteous demeanor of the front desk employees. Customer service is highlighted as great with several reviews noting the staff's helpfulness and understanding, especially in challenging situations like snowstorms. Specific employees, such as the night front desk woman Tabitha, are commended for their exceptional assistance. The overall atmosphere created by the staff contributes significantly to a hospitable and home-like environment. Despite a few mentions of areas that could use more care, the prevailing sentiment is that the staff's friendly and knowledgeable nature, combined with a clean facility, makes for a positive and welcoming stay.
No, Motel 6 Wilkes Barre Arena doesn't have any pool.
No, a spa isn't available at Motel 6 Wilkes Barre Arena.
Yes, Motel 6 Wilkes Barre Arena welcomes dogs.
No, parking facilities aren't available at Motel 6 Wilkes Barre Arena.
No, Motel 6 Wilkes Barre Arena doesn't have a gym.