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Summary of reviewsThe Best Western Williamsburg Historic District offers a winning combination of a fantastic location and friendly staff, making it an excellent choice for visitors eager to explore the historic areas of Williamsburg. Situated conveniently near Merchant Square and Colonial Williamsburg, as well as Busch Gardens and Water Country USA, guests rave about the ease of access to local attractions and the overall strategic positioning of the hotel. The proximity to the College of William and Mary is another plus for those attending college events or visiting students.
The hotel provides good value with many guests enjoying a satisfying breakfast and appreciating the quiet, clean, spacious rooms. The staff consistently receive high praise for their friendliness and attentiveness, which significantly adds to the welcoming atmosphere of the establishment. Certain staff members, such as Charlene at the front desk, are often highlighted for their exceptional service, contributing to the hotel's positive reputation.
Despite these accolades, the breakfast experience and room conditions garner mixed reviews. Some found the breakfast offerings to be ample and satisfying, while others noted issues like minimal variety and quality concerns, especially with the grab-and-go options implemented during COVID-19. Additionally, while many guests appreciated the room cleanliness and size, several pointed out the need for renovations and improvements. Issues such as musty odors, outdated carpets, discolored linens and small bathrooms were commonly noted.
Cleanliness throughout the hotel appears to be another area requiring enhancement with numerous mentions of dampness, moldy smells and insufficient housekeeping. While some guests enjoyed a pleasant nighttime rest in comfortable beds, others reported inconsistencies in bed quality, highlighting the need for more uniform standards.
The indoor pool, although spacious and potentially enjoyable for families, faced criticism regarding its cold temperature and inconsistent cleanliness. Mixed reviews on the pool's condition suggest that improvements could enhance the experience for all guests.
Overall with its unbeatable location, friendly and helpful staff and focus on providing value, the Best Western Williamsburg Historic District remains a desirable choice for many travelers, despite areas that could benefit from updates and improvements. Show more
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Categories
Hotel near Golf Courses
A standard hotel in the historic district, the Best Western offers access to local attractions and golf courses. It's a budget-friendly option for golfers looking for a simple and convenient stay.
Dog Friendly Hotel
This hotel welcomes two dogs up to 80 lbs in designated rooms. There is an additional fee of $30 per night. Guest amenities include an indoor heated pool, hot tub, and exercise facility.
Business Hotel
Likely offers basic business amenities. Provides comfortable accommodations and reliable service. It is a standard choice for budget-conscious business travelers.
Accessible Hotel
This hotel is listed as having accessibility features. Best Western hotels generally provide accessible rooms and amenities to accommodate guests with disabilities.
Hotel with Gym
This hotel provides a fitness center for guests to use.
Hotel with Indoor Pool
This hotel provides an indoor pool as an amenity for guests visiting the historic area.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
3-Star Hotel
Room Types
Queen Room with Two Queen Beds - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-Smoking/Pet FriendlyFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor, as well as heating. The unit has 2 beds.
King Room - Non-Smoking/Pet FriendlyThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
King Room with Roll-in Shower - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
King Room with Mobility Accessible Walk-In Shower/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.
Guest Reviews
6.1
Rated
Location
Nestled on the edge of the historic district, the Best Western Williamsburg Historic District boasts a fantastic and convenient location that guests consistently praise. Visitors find it ideal for exploring the historic areas of Williamsburg, including Merchant Square and Colonial Williamsburg, both of which are within easy walking distance. The proximity to the College of William and Mary adds to its appeal, making it perfect for those visiting students or enjoying college events.
Busch Gardens and Water Country USA are also conveniently close, making the hotel a strategic base for families and thrill-seekers alike. The quiet location ensures a peaceful stay, while still being close to numerous local attractions and restaurants, including a nearby Mexican restaurant.
Guests appreciate the hotel's good value, especially considering the great location coupled with a satisfying breakfast. Friendly and lovely staff add to the pleasant experience. Rooms are noted for being clean, spacious and quiet, ensuring comfort after a day of exploring. With its excellent and central location, the Best Western Williamsburg Historic District offers easy walkability, making it a superb choice for a stay in Williamsburg.
Breakfast
The breakfast experience at Best Western Williamsburg Historic District garnered mixed reviews from guests. Several visitors appreciated the breakfast, describing it as good, great and even awesome, particularly noting items like eggs, sausage, French toast and home fries. The spread was praised for being well-stocked and offering a variety of choices, exceeding some guests' expectations.
However, there were notable criticisms as well. Some guests found the breakfast to be minimal with overcooked eggs, greasy sausage and limited fruit and yogurt options. A few reviews mentioned issues such as cold food, stale bread and a lack of variety. The breakfast room reportedly needed more staff, as it often appeared crowded and disorganized.
In response to COVID-19, the hotel provided a grab-and-go breakfast option, which some guests found unsatisfactory with items like a small bottle of water, apple, granola bar and mini muffin not meeting their expectations. Overall, while some guests were pleased with the breakfast offerings, others felt improvements were necessary to enhance the morning dining experience.
Rooms
The rooms at Best Western Williamsburg Historic District elicit mixed feelings from guests. On the positive side, many found the rooms to be clean, spacious and comfortable. Guests complimented the cleanliness of the sheets and appreciated the helpfulness of the staff. The rooms, in general, were described as being in good condition and of a nice size, contributing to an overall positive experience in those specific aspects.
However, the hotel falls short in several areas. Numerous reviews pointed out that the rooms felt older and had issues like a musty smell or a damp, musty odor that took days to air out. Several guests mentioned that the rooms were in need of renovation with some noting specific issues like discolored linens, a crack in the wall and mold in the bathroom. Furthermore, concerns were raised about the small size of the bathrooms and the dated appearance of the carpets. Despite the cleanliness of the sheets and some rooms, the overall room condition appears to be below standard for many guests.
Beds
The beds at the Best Western Williamsburg Historic District have received varying reviews from guests. Many found the beds to be comfortable with several guests highlighting the quality of their sleep as one of the best they've experienced at a hotel. Phrases like comfortable beds and very comfortable indicate a general satisfaction with the sleeping arrangements, contributing to an overall positive impression for those prioritizing a good night's rest. However, there were also mentions of soft, uncomfortable beds and a bed leaning to one side, suggesting that while most guests had a pleasant sleep experience, consistency in bed quality might be an area for improvement. Despite a few outliers, the dominant sentiment points towards a restful and comfortable stay for most visitors.
Cleanliness
Walking into the Best Western Williamsburg Historic District, guests may find themselves confronted with a blend of historical charm and maintenance challenges. While some visitors have highlighted that their rooms were clean, overall impressions of the hotel's cleanliness paint a less favorable picture. The hotel often feels damp with a recurring theme of moldy smells permeating both rooms and shared spaces.
Carpet cleanliness appears to be a consistent issue with multiple mentions of dirty hallway carpets and the need for more regular scrubbing, especially in pet-friendly areas. Outdated facilities, including small bathrooms with black mold in the tiles and tubs that don't drain properly, also detract from the guest experience.
Rooms have been noted for being musty with signs of insufficient dusting and vacuuming. Concerns about stained and dirty linens add to the perception of neglect, alongside sporadic housekeeping services that contribute to unclean and dusty environments. Additionally, issues like hair in the showers, filthy blankets and stained carpets raise questions about the thoroughness of the cleaning protocols.
Despite the cleanliness issues, some guests found the staff to be friendly and helpful, providing a glimmer of positivity in their stay. Nevertheless, the overall consensus suggests that the hotel could benefit from significant improvements in cleanliness and updates to its aging infrastructure.
Staff
The staff at Best Western Williamsburg Historic District receives high praise from guests for their friendliness and helpfulness. Many reviews mention that the staff was very nice, friendly and attentive to guests' needs. Specific employees are highlighted for their patience and excellent customer service, such as Charlene at the front desk. Overall, the front desk staff are frequently described as super friendly, polite and responsive, contributing to a welcoming atmosphere. Housekeepers also receive commendations for their friendliness. A few guests noted less favorable interactions, but the general consensus emphasizes a positive experience with the staff, who are courteous, kind and consistently offer wonderful customer service.
Pool
The pool at the Best Western Williamsburg Historic District has received mixed reviews from guests. Many found the indoor pool to be large and spacious, making it ideal for family activities. Its size and clean towels provided were appreciated by several guests. Unfortunately, there were frequent mentions of the pool's temperature being very cold, which deterred some guests from using it. Additionally, the cleanliness of the pool and pool area was often questioned. Some noticed the pool seemed clean, while others reported cloudy water, greenish hue and even visible dirt and slime at the bottom. Despite these issues, the pool's location and inherent potential for family enjoyment were acknowledged by visitors.
Yes, Best Western Williamsburg Historic District has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Williamsburg Historic District.
Yes, Best Western Williamsburg Historic District welcomes dogs.
No, parking facilities aren't available at Best Western Williamsburg Historic District.
Yes, Best Western Williamsburg Historic District has a gym.